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Lead For Clarity

Shandel Sutherland MCC, Melanie Montgomery MA, John Scott Sutherland DDS

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Did you get into business to manage people and deal with communication issues? All leaders, crave practical advice to make leading their team and growing their business a positive experience. However, much of the experiences we hear from our clients is anything but positive. Clarity, is our way to diagnose and treat corporations for optimum communication health and satisfaction. We know what it's like to run an organization without Clarity, and once you do have Clarity it will change everything.
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In this episode of Lead for Clarity, Melanie and Shandel discuss the common challenges that prevent effective delegation in leadership. They share stories from their own experiences struggling to delegate tasks and identify issues like lack of trust, pride, and not having systems in place. The team also provides strategies for overcoming these barr…
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Shandel and Melanie discuss the importance of delegation for leaders and teams. They explore how to build trust and confidence through communication to build a foundation to delegate effectively. Learn how to avoid frustration when others do tasks differently and build a growth mindset. The team shares tips on understanding team members' strengths …
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This episode features a conversation with Scott Sutherland about his experience going through Shandel Group's 12-week coaching program and achieving success in the "profit" stage of the Process of Sustainable Growth. Scott shares how he overcame his lifelong fear of failure by setting clear goals with Melanie and challenging himself to step outside…
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Shandel and Melanie discuss the signs and dangers of falling into an "unhealthy cycle of misery" as a leader. They explore how fear, insecurity, and a lack of humility can disconnect leaders from their values and damage relationships with their team. However, they emphasize that recognizing when you've gone off track is the first step to getting ba…
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This podcast episode features Nancy Bacon discussing the important process of "pruning" for nonprofit organizations to experience sustainable growth. The team provided helpful framing and strategies for nonprofits to thoughtfully prune in a way that supports their long-term health, impact, and sustainable growth while staying aligned with their cor…
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As companies hit the progress stage of growth, it's important not to get complacent and assume the hard work is over. In this episode, Melanie, Shandel and guest, HR consultant Skye Mercer, discuss strategies for acknowledging success, getting employee feedback, and pruning back to set yourself up for continued growth. Skye shares insights on navig…
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Shandel and Melanie interview Aliza Brown about her experience navigating the Plant stage of growth. Aliza discusses shedding old mindsets of overcommitting and multitasking in favor of consistency, accountability, and communicating clearly. She shares obstacles faced like not asking enough questions, and strategies used like finding trusted adviso…
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Shandel and Melanie welcome a special guest, Ed Wickman, to discuss his experiences with the Purposefully Connect stage of the Process of Sustainable Growth. The team explores the concepts of the healthy cycle of growth versus the unhealthy cycle of misery. Ed reflects on how early in his career he lacked leadership tools and fell into a "boss ment…
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In this episode, hosts Shandel and Melanie provide listeners with strategies and tips for effectively setting goals for the new year 2024. The team talks through digging into the "why" behind goals and drivers, what success specifically looks like numerically, creating attainable action plans, planning for life obstacles, and making goals connect t…
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This episode of Lead for Clarity focused on the "pain stage" of the Process of Sustainable Growth. Shandel and Melanie interviewed their guest, Rob Shipp, about his experiences in the Navy and how he has worked to develop trust with his team. Rob discussed how he realized the Navy hadn't been focusing enough on developing leadership skills. He work…
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Shandel Sutherland and Melanie Montgomery welcome back guest Lydia Faitalia. Lydia shares how centering her values helped bring balance and opportunities in her life as a working mom. She shared her story of centering her life around her values, having hard conversations, digging deep within herself, and building a fulfilling career. Having the cou…
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In this episode, Shandel Sutherland and Melanie Montgomery discuss the dangers of "off ramping" from sustainable growth and entering an "unhealthy cycle of misery." They provide frameworks to identify unhealthy vs. healthy leadership cycles and steps to get back on track. Off ramping occurs when leaders stop investing in growth and instead focus on…
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This episode of Lead for Clarity focuses on the final stage of the Process of Sustainable Growth - Profit. Shandel and Melanie discuss what profit means beyond just monetary gains, emphasizing things like team morale, effectiveness, and clarity of vision. ACTions to take in the profit stage are accomplishing the mission, conveying appreciation and …
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In this podcast episode, Shandel and Melanie the important but often overlooked "prune" stage of the growth process. They explain why pruning is necessary for long-term sustainable growth and share tools and strategies for effectively pruning at both the individual and organizational levels. Listeners will learn a framework for effectively navigati…
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In this episode, Shandel and Melanie discuss the key stages of the growth process model, with a focus on navigating the Progress stage. The team stresses the importance of celebrating milestones to maintain motivation as changes start to take shape. Checking in on morale and buy-in, simplifying processes, and clear communication are also highlighte…
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In this episode, Shandel and Melanie discuss the third stage of the Process for Sustainable Growth - the Plant Stage. This stage is all about doing the hard work of implementing changes after an initial period of excitement. Lasting change requires continuing the hard work of implementation even after the initial excitement fades. Sticking with tra…
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Shandel shares the "Commit to It and Do It" framework she presented in Germany for living according to one's core values. She outlines the six steps using the acronym COMMIT: Clarify values, Organize life around them, acknowledge Misery as a sign you've strayed, Make hard decisions, Invest in your values, Trust yourself by not compromising. The COM…
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Shandel and Melanie discuss the "Purposely Connect" stage of the business growth process. They explore how teams can effectively align around purpose, mission and values through communication. They share tools like DISC assessments, Enneagram and Lencioni's working genius that provide insights into communication styles and working preferences. They…
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Embracing discomfort and assessing pain points is necessary for growth as an individual, team and organization. In this episode, Shandel and Melanie discuss the first stage in the Process for Sustainable Growth, which is Pain. The ACTion steps in this stage is: Assess the Gaps, Character, Competencies & Capacity and Trailblaze through the pain. It’…
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Shandel and Melanie dig into what's at the center of the Process for Sustainable Growth - Values. Living our values (even when it's hard) keeps us in the healthy cycle of growth and moving in the right direction. Values evolve when we do hard work on ourselves and lean into personal growth. As we grow, we start to uncover parts of ourselves that we…
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The Shandel Group team is back for Season 5 to discuss the Process for Sustainable Growth, a framework developed to support sustainable growth of organizations, teams and individuals. It's important to remember that growth is uncomfortable and we have to push ourselves into that discomfort, otherwise we will end up moving forward in an unhealthy wa…
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In this season's final episode, Shandel and Melanie describe meetings that bring efficiency and effectiveness, instead of wasted time and frustration. The team discusses the difference between strategic meetings and tactical meetings and the importance of keeping them separate. They also dig into successful 1-on-1 meetings, which create a space for…
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Shandel and Melanie answer a listener's question about sustainable practices to prevent burnout. The team digs into this question from a business standpoint, personal growth and leadership tools. It's important to build strong relationships so you can recognize when someone is struggling as well as taking ownership of the things that we can control…
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Shandel and Melanie dig deeper into communicating boundaries in Part 2 of this segment. The team talks through tips and advice of how to say no to someone as well as how to share that you don't appreciate someone's behavior. Learning how to effectively manage up helps keep a reasonable workload while also saying yes as much as possible and maintain…
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Shandel & Melanie tackle another listener question about setting and communicating healthy boundaries in the workplace. Boundaries and values go hand-in-hand, so understanding your needs and the values you are protecting is key. The team shares their own experiences with setting boundaries and different approaches in communicating them to others. M…
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A lot of stress comes from poor conflict management and not being able to have hard conversations in effective and respectful way. Shandel and Melanie answer a listener's question about how to better engage in difficult conversations and turn them into positive experiences. Listen for lots of tools and tips to help you lean into conflict! Shandel a…
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Shandel & Melanie talk through a listener's question of how to help new leaders thrive after being promoted from within the organization. It's great to promote high performers but it's really common to see them struggle in their new roles. Setting new leaders up for success often requires a mindset shift – just because someone is amazing at doing t…
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Shandel and Melanie dig into training and development of team members, a conversation sparked by a listener's question about struggles to effectively teach customer service. So often, we move quickly through training and in doing so, don't set our team up for success...and create future obstacles for ourselves. When training others, it can be easy …
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Shandel and Melanie explore a common barrier to effectively achieving goals - unmet needs. All goals should be focused on values, which means that we need to understand our values BEFORE setting goals. And digging into values is a great time to start distinguishing between needs and values. Try asking yourself, what charges me up versus what drains…
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Cody Coles joins Shandel and Melanie this week to talk about his journey of leadership development. Cody shares his experience transitioning from a more tactical role to leading, coaching and teaching others and the challenges along the way. He learned the importance of modeling the vulnerability and behaviors that he wanted to develop within his t…
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Shandel and Melanie sit down to talk about the distinction between dialogue and discussion, a communication tool to help deepen understanding of others. Leaders that are intentional with their conversations create an environment where everyone has a voice and everyone feels heard, valued and respected. They see things more objectively and make bett…
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Shandel and Melanie sit down with special guest, Shelley Newham and talk about her journey in mentoring, coaching and personal growth. Shelley shares the power she's found in asking better questions of her team, her family and herself. Leaning into vulnerability and finding others to learn and grow from is instrumental in growth! The team digs into…
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Shandel and Melanie speak with Sabeth about her journey towards self-awareness and embracing her wants and needs. After growing up in a more reactive household, Sabeth spent much of her life in a reactive state until realizing that she has a choice in her reaction if she understands the impacts of her emotions. She reflected on her struggle of taki…
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Alan Andersen returns to the podcast to talk leadership development with Shandel and Melanie. In today's world, success as a leader is being defined differently. You're not only expected to perform your job well, you're also expected to elevate those around you - being a leader making leader is an important component of leadership success today and…
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Shandel and Melanie sit down with Shandel Group team member Ericka Slaten to discuss her journey of growth and development. Ericka shares her experience combating perfectionism by giving herself the freedom to ask for help and make mistakes. When we feel like we have to be perfect, any mistake hurts our confidence and when we step away from our per…
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When you encounter an obstacle within a task that you don't particularly enjoy, how motivated are you to push through and keep going? At what point do you give up? Shandel and Melanie discuss an often misunderstood aspect of Emotional Intelligence - Motivation. This dimension indicates how able we are to move through barriers, even when we are not …
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On this behind the scenes episode, Melanie and Alan discuss their journey together building effective communication and teamwork. Developing strong relationships requires self-awareness, communicating differences, showing up authentically, awareness of others and feedback! Alan and Melanie give an inside look of how they navigated these areas and w…
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So often we sacrifice creativity, patience, connection and joy to busyness and trying to keep up with everything. Shandel and Melanie reflect on their own growth and discuss how they've overcome some of their biggest hurdles - including, understanding our own needs, shifting our mindset to embrace vulnerability and slowing down to intentionally be …
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Melanie and Shandel sit down with special guest, Lydia Faitalia, and discuss self-awareness and self-regulation. Lydia opens up about her growth in these areas and its impact on her communication, setting boundaries, connecting with others and much more. Lydia shares that the path to leadership is through service - but that doesn't mean we need to …
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Life is moving fast and we have to make fast decisions. Change is everywhere, which makes Emotional Intelligence more important in today's world. Can you tell when someone is upset? Do you pick up on changes in behavior in others? And do you understand your own emotions and harness them to make better decisions? Shandel and Melanie discuss why EQ m…
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Dig into Emotional Intelligence with Shandel Group this season on the Lead For Clarity podcast! Shandel and Melanie introduce and discuss the 5 dimensions of emotional intelligence: self-awareness, self regulation, motivation, social awareness and social regulation. Do you want to actively develop your emotional intelligence? Let's grow together! T…
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Shandel and Scott talk about "What will people crave for 2023? Simply connection! There is nothing more fundamental and essential than connection. What are you most proud of as you look back on 2022? What do you desire for 2023? Many people desire for the new year to spend more time with their family. That's great, but are you desiring that goal be…
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This is part 2 of one of our favorite topics these days, The 6 Types of Working Genius. In the last episode, we talked in detail about the model and in this episode, we talk about how to use it with team meetings and also how the WIDGET model has truly helped Shandel and Scott understand each other with more clarity. We recommend ALL of our clients…
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Shandel and Scott discuss the remarkable and beneficial tool- The Working Genius The Working Genius is designed by The Table Group. It's an assessment for anyone who desires to know their Working Genius and their Working Frustrations.! Everyone has at least two Working Genius'. Therefore consequently everyone has two Working Competencies and two Wo…
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It's back to school time, Summer vacations are wrapping up and now is the time to get your team on the same page to finish strong in the last quarter. In this episode Shandel and Alan Andersen talk Organizational Optimization. What we mean by that is? How healthy is your team and are they all sharing the same vision, vigor, and vitality? Shandel Gr…
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This episode is all about "YOUR LEADERSHIP FIRST". You as the Leader set the tone in the organization by modeling the values which establish the culture. Therefore walk the talk. Be authentic. Be humble, and confidently lead your team. Grow your Emotional Intelligence by focusing more than ever on your Self-Awareness. Do the coaching work to grow y…
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6 Ways to Recession Proof your business. We use the acronym STEADY to drive home the point that the best way to recession proof your business is to master the basics in order to weather any storm that may come. Our motto: "Stay Steady and Thrive." Emphasis on the Thrive part! STEADY: Simplify Everything Train, Teach & Invest in Your Talent Elevate …
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In this episode Shandel and Melanie Montgomery discuss, why Attitude is so important. This podcast is about why you should have a growth mindset. How to reframe your attitude to handle difficult situations. The key to having a good attitude is through proactively taking ownership of whatever situation you are in. You have to power to influence othe…
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Why is structure so important to Recession Proofing Your Business? Structure is not only important for how we do what we do, but why we do what we do! When people understand the why behind the how they are even more engaged and productive. Melanie and Shandel discuss the importance of Structure: systems, processes, standard operating procedures, an…
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This episode focuses on your organizations talent- meaning your people. Shandel Group operates to help companies invest in their people, through training and teaching (coaching) so that the people in the organization are equipped to perform optimally and teach others to do the same. Organizations that pour into their talent, not only keep their tal…
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