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Offshoring Done Right: Beat Busy Season Burnout
Manage episode 373580713 series 2797558
Justin Korth of Lutz Accounting joins Randy on Episode 117 of The Unique CPA to discuss how his firm faced down the challenges currently endemic in the accounting profession. To tackle the shortage of accounting graduates and high turnover rates, among other issues, Lutz started outsourcing some tax and audit work to a team in India. Justin discusses how outsourcing has helped reduce employee workload during busy season while still maintaining a high level of client service. He provides five key recommendations for firms considering outsourcing some of their work, covering topics like client consent, training the offshore team, setting expectations, and measuring key performance indicators. Listen in to learn how outsourcing can help your firm tackle the labor shortage crisis and improve efficiency.
Get the full show notes and more resources at TheUniqueCPA.com
174 episodes
Manage episode 373580713 series 2797558
Justin Korth of Lutz Accounting joins Randy on Episode 117 of The Unique CPA to discuss how his firm faced down the challenges currently endemic in the accounting profession. To tackle the shortage of accounting graduates and high turnover rates, among other issues, Lutz started outsourcing some tax and audit work to a team in India. Justin discusses how outsourcing has helped reduce employee workload during busy season while still maintaining a high level of client service. He provides five key recommendations for firms considering outsourcing some of their work, covering topics like client consent, training the offshore team, setting expectations, and measuring key performance indicators. Listen in to learn how outsourcing can help your firm tackle the labor shortage crisis and improve efficiency.
Get the full show notes and more resources at TheUniqueCPA.com
174 episodes
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