357. These Savvy Operators are Rocking Their Restaurant Brand - Daniel DeLeon

Restaurant Rockstars Podcast

There are those operators running a restaurant and those who are running a business and those are two very different approaches. In this episode of the Restaurant Rockstars Podcast, I’m speaking with Dan DeLeon of Grumpy’s Restaurant Company, a full-service breakfast, lunch & brunch concept. This winning franchise starting with a tired restaurant that had a good name but had changed hands a few times and needed a complete makeover. Dan and his wife Morgan, who also happens to be V.P. of Operations took their prior experience, worked “On” the business, and now have the big picture outlook on steady future growth as they add new units to their company. Watch or listen as Dan talks about: - The importance of business acumen and prior restaurant experience to grow a concept. - Having a vision for what could be and then methodically executing all the details. - Going home everyday after 2 PM to family and not being “tied” to the operation - Grumpy’s winning restaurant company culture and core values - Knowing your customer and honoring their values and expectations - How Grumpy’s maintains margins while keeping prices reasonable - Keeping ticket times in line and maximizing table turns - Their successful retail merchandise program as a “brand builder” And of course, being family friendly and always “giving the people what they want”! Don’t miss this episode then go out there and ROCK your own Restaurant! Thank you to our sponsors: The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/ Xenia: Your operations base camp that scales standard procedures, trains your team, controls operations, and even manages food safety. Xenia is offering my listeners 20% off until Sept 7th. https://www.xenia.team/rockstars Popmenu - For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars GoTab – The GoTab platform empowers you the operator to run a leaner and more profitable business. Request a DEMO: https://gotab.com/