EP 146: 3 Ways to Fire a Salon Client

Colour Kristina Talks Podcast for Hairdressers

Firing a client is never easy, but sometimes it's the best decision for your salon's success and well-being. Signs you need to fire a client might include constant lateness, no-shows, disrespectful behaviour, or consistently unrealistic expectations. Keeping a client who's causing stress and negativity in your hair salon can harm your business and mental health. In this episode, we’re talking about a challenging but necessary topic for the health of your salon: how to professionally and gracefully fire a salon client. We'll discuss 3 effective strategies to help you let go of an unsuitable client. Those are:

Those are:

1. Open and Honest Conversation

2. Gradual Transition

3. Referral to Another Stylist Plus, you can steal my 2 editable email templates to help you professionally fire a client if you need to do so. The templates shared in this episode show notes on the Colour Kristina Talks Podcast for Hairdressers blog.

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Full show notes can be found at https://www.kristinarussell.com.au/146

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