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Experience Design With Jason Ferrell, Capital One
Manage episode 377409701 series 2883074
This episode is brought to you by Wix Studio.
Jason Ferrell, Capital One’s managing vice president of experience design, is a designer at heart.
Designing experiences in the current day comes with challenges related to customer experience, employee experience and constantly connecting experiences to top-level business objectives.
Ferrell believes in design experiences through a personalized approach that involves art and science, working across department silos and ultimately connecting experiences with business outcomes.
68 episodes
Manage episode 377409701 series 2883074
This episode is brought to you by Wix Studio.
Jason Ferrell, Capital One’s managing vice president of experience design, is a designer at heart.
Designing experiences in the current day comes with challenges related to customer experience, employee experience and constantly connecting experiences to top-level business objectives.
Ferrell believes in design experiences through a personalized approach that involves art and science, working across department silos and ultimately connecting experiences with business outcomes.
68 episodes
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