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Infuse Agility Into CX
Manage episode 365949296 series 2883074
Customer experience teams at Intuit, owners of TurboTax, get inspired each day to iterate, test and create customer experiences for their thousands of customers. The key ingredients? Agility, adaptability and continuous learning.
Principal CX leader Marietta Silva Allison takes us behind the curtain for all of it in this episode.
64 episodes
Manage episode 365949296 series 2883074
Customer experience teams at Intuit, owners of TurboTax, get inspired each day to iterate, test and create customer experiences for their thousands of customers. The key ingredients? Agility, adaptability and continuous learning.
Principal CX leader Marietta Silva Allison takes us behind the curtain for all of it in this episode.
64 episodes
All episodes
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