Quick Hit: "Effective 1-on-1 Meetings" (Ep 211)

Running Restaurants

In this quick hit episode, Jason Brooks, Founder & CEO of HospiVation and author of the new book "Every Leader Needs Followers" provides a guide for conducting effective one-on-one meetings with team members. Brooks stresses the importance of listening over speaking, recommending a 35% speaking to 65% listening ratio for managers. Meeting should be divided into three parts: the first for the team member to share freely, the second for the manager to follow up on previous discussions, and the third for the team member to talk about their development and challenges. The approach aims to build strong relationships and empower team members to handle issues independently, minimizing the need for constant managerial oversight. Episode Highlights - How to have effective one-on-one meetings with team members - Importance of listening and engaging in meaningful conversations - Structuring the meeting into three segments - Manager talking for 35% and listening for 65% of the time - Encouraging team members to discuss personal interests, recent events, or work-related matters - Following up on previous discussions and addressing questions or concerns - Allowing team members to discuss their development, challenges, and areas for improvement - Building genuine relationships with team members - Fostering an environment of support and empowerment - Cultivating a team capable of handling issues independently FYI: This is a short snippet from episode #209: "Transforming Restaurant Managers into Leaders" - Click for full episode - https://www.runningrestaurants.com/articles/transforming-restaurant-managers-into-leaders More from Jason & Jaime at https://jasonebrooks.com & https://www.runningrestaurants.com.