))
187. How I handle members texting my personal cell asking for sweetheart pricing
Manage episode 419808510 series 3564764
Content provided by Nathan Platter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nathan Platter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Have you ever found your personal and professional worlds colliding in uncomfortable ways? Prepare to navigate this rocky landscape with us! We kick off with a candid recount of "Mary" and "Martha" crossing the line by seeking a special discount from "Nathan," outside of the professional sphere. As your host, I'm pulling back the curtain on how I handle unsolicited contacts and why it's crucial to funnel all business communication through official channels. We're getting real about the pressures customer-facing staff confront in keeping their personal life separate from work, and I'll let you in on why crystal-clear expectations for member interactions are vital for maintaining a polished, professional demeanor.
Strap in as we lay down the law on professional boundary setting with both staff and members. I'm sharing my battle-tested strategies for communicating the non-negotiables around professionalism, work hours, and personal independence. Learn how I stand tall as a leader, providing my team with the armor they need to ward off overzealous members, or stepping in front as their shield when necessary. Peek into the life of a business owner juggling the complexities of personal privacy and discover the tactics I employ to keep my private and professional worlds distinct. This episode is all about building a sanctuary for employees and nurturing a respectful, thriving business culture with our clientele at its heart.
Enter 070499 at checkout. Network and connect with other Acquisition Experts!
Learn DIY Due Diligence
Get training from an Acquisitions Attorney to become a DIY Due Diligence buyer!
SanterMedia - My goto Marketing Agency
My studio was struggling with leads and this agency goy my lead volume to 150% of goal.
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Support the Show.
Chapters
1. 187. How I handle members texting my personal cell asking for sweetheart pricing (00:00:00)
2. Member Interaction Boundaries in Business (00:00:32)
3. Establishing Boundaries With Staff and Members (00:11:05)
276 episodes
Share
