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Eric Olsen: Are You a Leader or Just a Boss?
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Eric Olsen is a seasoned professional with 32 years in the automotive industry and 17 years as a General Manager. Currently, he leads Frank Leta Honda in O'Fallon, Missouri, near St. Louis. Eric is not just a dedicated professional but also a family man, married for 36 years to his high school sweetheart, Angie, with three grown children and five grandchildren. His life is a testament to his values of faith, family, and leadership.
What We Discuss In This Episode:
We explore the vital role of culture in a dealership's success. Eric shares insights on creating a culture that values integrity, character, and faith. He believes in the power of good people, stating, "If they're good people, I can teach them to sell cars." This approach has helped him build a team that is not only skilled but also deeply committed to their work and each other.
Coaching and Personal Development
Eric's leadership style is rooted in coaching and personal development. He talks about the importance of managers working alongside their salespeople, showing them the ropes rather than merely giving orders. This collaborative approach fosters a supportive environment where everyone can thrive. Eric also highlights the need for emotional intelligence in leadership, helping his team realize their full potential.
Eric believes that caring about his team's personal lives leads to better performance at work, creating a win-win situation for everyone involved.
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