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#555: Optimizing customer retention with Baird Hall, Churnkey
Manage episode 431197797 series 2577060
As companies continue to navigate the challenges of customer churn and retention, understanding the balance between customer experience and business growth becomes crucial. Joining us today to explore these dynamics is Baird Hall, CRO of Churnkey, a company dedicated to optimizing customer retention strategies.
Baird Hall
CO-FOUNDER AT CHURNKEY
Baird’s passion is in starting and scaling SaaS companies. He loves the creative side of entrepreneurship and tackling problems that don’t come with existing roadmaps.
As the CRO at Churnkey, he spends his time working with subscription business owners and operators to reduce churn and improve the health of their business.
RESOURCES
Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
Don't miss the Mid-Atlantic MarCom Summit, the region's largest marketing communications conference. Register with the code "Agile" and get 15% off.
Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Learn more about your ad choices. Visit megaphone.fm/adchoices
563 episodes
Manage episode 431197797 series 2577060
As companies continue to navigate the challenges of customer churn and retention, understanding the balance between customer experience and business growth becomes crucial. Joining us today to explore these dynamics is Baird Hall, CRO of Churnkey, a company dedicated to optimizing customer retention strategies.
Baird Hall
CO-FOUNDER AT CHURNKEY
Baird’s passion is in starting and scaling SaaS companies. He loves the creative side of entrepreneurship and tackling problems that don’t come with existing roadmaps.
As the CRO at Churnkey, he spends his time working with subscription business owners and operators to reduce churn and improve the health of their business.
RESOURCES
Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
Don't miss the Mid-Atlantic MarCom Summit, the region's largest marketing communications conference. Register with the code "Agile" and get 15% off.
Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Learn more about your ad choices. Visit megaphone.fm/adchoices
563 episodes
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