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YouMatter Session 42 - Improving The Quality Of Our Services Benefits Us As Well As Our Patients with Jo Kitchen

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Manage episode 433568896 series 91572
Content provided by Jack Chew. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jack Chew or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Quality Improvement doesn't need to be anxiety inducing (those notes audits!)

Jo Kitchen, network co-ordinator for Allied Health Professionals Quality Improvement (AHPQI) explains that it simply means finding ways to make things better. When asked "What matters to you?" many therapists responded that knowing they were delivering a quality service, improved their sense of fulfilment and well-being. Jo describes how she has learned to include everyone (service users and those delivering services) in discussions around 'how we got here, what the problems and potential solutions might be' - rather than feeling she has to go it alone and fix everything herself.

  continue reading

274 episodes

Artwork
iconShare
 
Manage episode 433568896 series 91572
Content provided by Jack Chew. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jack Chew or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Quality Improvement doesn't need to be anxiety inducing (those notes audits!)

Jo Kitchen, network co-ordinator for Allied Health Professionals Quality Improvement (AHPQI) explains that it simply means finding ways to make things better. When asked "What matters to you?" many therapists responded that knowing they were delivering a quality service, improved their sense of fulfilment and well-being. Jo describes how she has learned to include everyone (service users and those delivering services) in discussions around 'how we got here, what the problems and potential solutions might be' - rather than feeling she has to go it alone and fix everything herself.

  continue reading

274 episodes

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