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The Power of Being a Customer-Obsessed CMO

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Manage episode 443108849 series 2465384
Content provided by Mission. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mission or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

On this episode, Aruna Ravichandran, SVP and Chief Customer and Marketing Officer for WebEx by Cisco, discusses the importance of being a customer-obsessed CMO and leveraging data and analytics to drive customer-centric strategies. She also emphasizes the power of personalized marketing and how AI is being integrated into Cisco's solutions to enhance productivity and customer service.

Tune in to learn:

  • The Importance of Having a Culture of Inclusivity
  • How You Can Be Leveraging Data and Analytics for Customer-Centric Strategies
  • Ways To Engage High-Value Prospects and C-Suite Executives
  • Why ABM is Becoming Increasingly Important
  • Why Customer Obsession And Leveraging Customer Relationships Are Key To Cisco's Marketing Strategy
  • How AI is Integrated Into Cisco's Solutions To Enhance Productivity And Customer Service

Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org.

  continue reading

518 episodes

Artwork
iconShare
 
Manage episode 443108849 series 2465384
Content provided by Mission. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mission or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

On this episode, Aruna Ravichandran, SVP and Chief Customer and Marketing Officer for WebEx by Cisco, discusses the importance of being a customer-obsessed CMO and leveraging data and analytics to drive customer-centric strategies. She also emphasizes the power of personalized marketing and how AI is being integrated into Cisco's solutions to enhance productivity and customer service.

Tune in to learn:

  • The Importance of Having a Culture of Inclusivity
  • How You Can Be Leveraging Data and Analytics for Customer-Centric Strategies
  • Ways To Engage High-Value Prospects and C-Suite Executives
  • Why ABM is Becoming Increasingly Important
  • Why Customer Obsession And Leveraging Customer Relationships Are Key To Cisco's Marketing Strategy
  • How AI is Integrated Into Cisco's Solutions To Enhance Productivity And Customer Service

Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org.

  continue reading

518 episodes

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