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Challenges and Triumphs: Dr. Amber Beckenhauer on Staffing and Running a DPC Practice

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Manage episode 443800244 series 2827060
Content provided by Maryal Concepcion, MD, Maryal Concepcion, and MD. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Maryal Concepcion, MD, Maryal Concepcion, and MD or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

I'd LOVE to hear from you! Now you can send a TEXT MESSAGE! Be sure to leave your contact EMAIL so I can return your message!

In this episode of "My DPC Story," host Dr. Maryal Concepcion speaks with Dr. Amber Beckenhauer about the intricate dynamics of managing staff in a Direct Primary Care (DPC) setting. Dr. Beckenhauer delves into her years of working with staff in her DPC and she shares about the challenges posed by a long-term employee's departure and the subsequent training of new staff to manage critical tasks like PDMP database submissions. She explores the balance between task delegation and maintaining efficiency, emphasizing the need for a dedicated office manager to streamline administrative duties. The conversation highlights the impact of staff turnover, the potential of virtual assistance versus the value of personal recognition in rural practices, and the ongoing reevaluation of standard operating procedures. Dr. Beckenhauer also discusses the advantages of the DPC model, including flexibility and personalized patient care. The episode provides valuable insights into strategic hiring, staff training, and maintaining a supportive workplace culture. Don't miss out on this episode full of practical tips for DPC practitioners. Subscribe and leave a review on "My DPC Story Podcast" to stay updated with the latest episodes.

* DrChrono seamlessly integrates patient engagement with scheduling, clinical workflow, and medical billing, allowing you to manage your practice wherever you go. START YOUR FREE TRIAL TODAY!
* HINT CLINICAL: Purpose-built by and for DPC clinicians, it is an all-encompassing EMR combining Hint’s existing billing and membership management software with a clinical interface. LEARN MORE TODAY!

-> SPRUCE HEALTH: NEW USERS get 20% off your SPRUCE HEALTH paid plan with code: MARYAL20

Support the show

Be A My DPC Story PATREON MEMBER!
SPONSOR THE POD
My DPC Story VOICEMAIL! DPC SWAG!
FACEBOOK * INSTAGRAM * LinkedIn * TWITTER * TIKTOK * YouTube

  continue reading

223 episodes

Artwork
iconShare
 
Manage episode 443800244 series 2827060
Content provided by Maryal Concepcion, MD, Maryal Concepcion, and MD. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Maryal Concepcion, MD, Maryal Concepcion, and MD or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

I'd LOVE to hear from you! Now you can send a TEXT MESSAGE! Be sure to leave your contact EMAIL so I can return your message!

In this episode of "My DPC Story," host Dr. Maryal Concepcion speaks with Dr. Amber Beckenhauer about the intricate dynamics of managing staff in a Direct Primary Care (DPC) setting. Dr. Beckenhauer delves into her years of working with staff in her DPC and she shares about the challenges posed by a long-term employee's departure and the subsequent training of new staff to manage critical tasks like PDMP database submissions. She explores the balance between task delegation and maintaining efficiency, emphasizing the need for a dedicated office manager to streamline administrative duties. The conversation highlights the impact of staff turnover, the potential of virtual assistance versus the value of personal recognition in rural practices, and the ongoing reevaluation of standard operating procedures. Dr. Beckenhauer also discusses the advantages of the DPC model, including flexibility and personalized patient care. The episode provides valuable insights into strategic hiring, staff training, and maintaining a supportive workplace culture. Don't miss out on this episode full of practical tips for DPC practitioners. Subscribe and leave a review on "My DPC Story Podcast" to stay updated with the latest episodes.

* DrChrono seamlessly integrates patient engagement with scheduling, clinical workflow, and medical billing, allowing you to manage your practice wherever you go. START YOUR FREE TRIAL TODAY!
* HINT CLINICAL: Purpose-built by and for DPC clinicians, it is an all-encompassing EMR combining Hint’s existing billing and membership management software with a clinical interface. LEARN MORE TODAY!

-> SPRUCE HEALTH: NEW USERS get 20% off your SPRUCE HEALTH paid plan with code: MARYAL20

Support the show

Be A My DPC Story PATREON MEMBER!
SPONSOR THE POD
My DPC Story VOICEMAIL! DPC SWAG!
FACEBOOK * INSTAGRAM * LinkedIn * TWITTER * TIKTOK * YouTube

  continue reading

223 episodes

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