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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Preview: Colleague Gene Marks reports the positive outlook of small businesses for the next year. More
Manage episode 472658945 series 96788
Content provided by Audioboom and John Batchelor. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Audioboom and John Batchelor or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Preview: Colleague Gene Marks reports the positive outlook of small businesses for the next year. More.
1871 MONTANA
1871 MONTANA
47561 episodes
Manage episode 472658945 series 96788
Content provided by Audioboom and John Batchelor. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Audioboom and John Batchelor or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Preview: Colleague Gene Marks reports the positive outlook of small businesses for the next year. More.
1871 MONTANA
1871 MONTANA
47561 episodes
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1 Good evening: The show begins in the unhappy and unpredictable bond and equity markets.... 6:03
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Good evening: The show begins in the unhappy and unpredictable bond and equity markets.... OCTOBER 1958 CBS EYE ON THE WORLD WITH JOHN BATCHELOR FIRST HOUR 9-915 #Markets: Japan Goes First. Liz Peek, The Hill, Fox News and Fox Business 915-930 #Markets: Rallying Point Booker. Liz Peek, The Hill, Fox News and Fox Business 930-945 #Berlin: SPD Outpolls the CDU. Judy Dempsey, Senior Scholar, Carnegie Endowment for International Peace in Berlin 945-1000 #Berlin: Coalition of the Willing. Judy Dempsey, Senior Scholar, Carnegie Endowment for International Peace in Berlin SECOND HOUR 10-1015 #MrMarket: Another Down Bear Day. Brett "Break the Glass" Arends 1015-1030 #Serbia: Vucic on the Ropes. Ivana Stradner, FDD 1030-1045 #Moscow: Seeking Cooperation in the Middle East. Ekaterina Zolotova, @GPFutures 1045-1100 #Russia: Sanctioning Oil $20. Michael Bernstam, Hoover Institution THIRD HOUR 1100-1115 #LondonCalling: EU Has Tools to Prosper. @JosephSternberg @WSJopinion 1115-1130 #LondonCalling: China and Short Term Fixes. @JosephSternberg @WSJopinion 1130-1145 #Hezbollah: Reorganizing. David Daoud, Bill Roggio, FDD 1145-1200 #Houthis: And the Oman Talks with Iran. David Daoud, Bill Roggio, FDD FOURTH HOUR 12-1215 PRC: Weakness, Threats. Gregory Copley, Defense & Foreign Affairs 1215-1230 PRC: Farewell Xi. Gregory Copley, Defense & Foreign Affairs 1230-1245 POTUS: Firing the "Subversion." Gregory Copley, Defense & Foreign Affairs 1245-100 AM King Charles Report: In Rome. Gregory Copley, Defense & Foreign Affairs at Nero's Coliseum…

1 KING CHARLES REPORT: IN ROME. GREGORY COPLEY, DEFENSE & FOREIGN AFFAIRS AT NERO'S COLISEUM 3:30
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KING CHARLES REPORT: IN ROME. GREGORY COPLEY, DEFENSE & FOREIGN AFFAIRS AT NERO'S COLISEUM UNDATED ROME

1 POTUS: FIRING THE "SUBVISION" GREGORY COPLEY, DEFENSE & FOREIGN AFFAIRS 16:10
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POTUS: FIRING THE "SUBVISION" GREGORY COPLEY, DEFENSE & FOREIGN AFFAIRS 1934 MOSCOW

1 PRC: FAREWELL XI. GREGORY COPLEY, DEFENSE & FOREIGN AFFAIRS 6:14
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PRC: FAREWELL XI. GREGORY COPLEY, DEFENSE & FOREIGN AFFAIRS 1949 RED ARMY

1 PRC: WEAKNESS, BLUSTER,, THREATS. GREGORY COPLEY, DEFENSE & FOREIGN AFFAIRSE 11:36
11:36
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PRC: WEAKNESS, BLUSTER,, THREATS. GREGORY COPLEY, DEFENSE & FOREIGN AFFAIRS. 1960 SHANGHAI

1 #HOUTHIS: AND THE OMAN TALKS WITH IRAN. DAVID DAOUD, BILL ROGGIO, FDD 7:00
7:00
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#HOUTHIS: AND THE OMAN TALKS WITH IRAN. DAVID DAOUD, BILL ROGGIO, FDD 1800 YEMEN

1 #HEZBOLLAH: REORGANIZING. DAVID DAOUD, BILL ROGGIO, FDD 12:40
12:40
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#HEZBOLLAH: REORGANIZING. DAVID DAOUD, BILL ROGGIO, FDD 1881 BEIRUT CASTLE

1 #LONDONCALLING: CHINA AND SHORT TERM FIXES. @JOSEPHSTERNBERG @WSJOPINION 5:13
5:13
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#LONDONCALLING: CHINA AND SHORT TERM FIXES. @JOSEPHSTERNBERG @WSJOPINION 1972 RED DETACHMENT OF WOMEN

1 #LONDONCALLING: EU HAS TOOLS TO PROSPER. @JOSEPHSTERNBERG @WSJOPINION 12:37
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#LONDONCALLING: EU HAS TOOLS TO PROSPER. @JOSEPHSTERNBERG @WSJOPINION 18111 BRUSSELS

1 #RUSSIA: SANCTIONING OIL $20. MICHAEL BERNSTAM, HOOVER INSTITUTION 8:55
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#RUSSIA: SANCTIONING OIL $20. MICHAEL BERNSTAM, HOOVER INSTITUTION 1916 NICHOLAS II

1 #MOSCOW: SEEKING COOPERATION IN THE MIDDLE EAST. EKATERINA ZOLOTOVA, @GPFUTURES 10:45
10:45
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#MOSCOW: SEEKING COOPERATION IN THE MIDDLE EAST. EKATERINA ZOLOTOVA, @GPFUTURES 1891 PERSIAA AND BALUCHISTAN

1 #SERBIA: VUCIC ON THE ROPES. IVANA STRADNER, FDD 8:51
8:51
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#SERBIA: VUCIC ON THE ROPES. IVANA STRADNER, FDD 1930 BELGRAD

1 #MR MARKET: ANOTHER DOWN BEAR DAY. BRETT "BREAK THE GLASS" ARENDS. 8:59
8:59
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#MR MARKET: ANOTHER DOWN BEAR DAY. BRETT "BREAK THE GLASS" ARENDS. 1937 NYSE

1 BERLIN: COALITION OF THE WILLING, JUDY DEMPSEY, SENIOR SCHOLAR, CARNEGIE ENDOWMENT FOR INTERNATIONAL PEACE IN BERLIN. 5:25
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BERLIN: COALITION OF THE WILLING, JUDY DEMPSEY, SENIOR SCHOLAR, CARNEGIE ENDOWMENT FOR INTERNATIONAL PEACE IN BERLIN. 1933 BERLIN

1 #BERLIN: AFD (ALTERNATIVE FOR DEUTSCHLAND) OUTPOLLS THE CDU. JUDY DEMPSEY, SENIOR SCHOLAR, CARNEGIE ENDOWMENT FOR INTERNATIONAL PEACE IN BERLIN. 14:20
14:20
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#BERLIN: AFD (ALTERNATIVE FOR DEUTSCHLAND) OUTPOLLS THE CDU. JUDY DEMPSEY, SENIOR SCHOLAR, CARNEGIE ENDOWMENT FOR INTERNATIONAL PEACE IN BERLIN. 1936 OLYMPICS
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