Artwork

Content provided by Dana Krook and Auvik Networks. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dana Krook and Auvik Networks or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

010 - The 4 profitability levers a service desk manager can control

31:42
 
Share
 

Manage episode 196756139 series 1600014
Content provided by Dana Krook and Auvik Networks. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dana Krook and Auvik Networks or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Rex Frank of Sea-Level Operations explains the 4 main ways a service desk manager can affect an MSP’s margins—including an often overlooked and misunderstood metric called effective ratio.
  continue reading

85 episodes

Artwork
iconShare
 
Manage episode 196756139 series 1600014
Content provided by Dana Krook and Auvik Networks. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dana Krook and Auvik Networks or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Rex Frank of Sea-Level Operations explains the 4 main ways a service desk manager can affect an MSP’s margins—including an often overlooked and misunderstood metric called effective ratio.
  continue reading

85 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide