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Out Loud: How Flexible is Twilio Flex? We Find Out With AMC Technology
Manage episode 218792190 series 2285744
Content provided by UC Today. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UC Today or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The modern contact centre is an integral part of any business providing the crucial contact point between customers and a brand. Twilio have been developing their cloud-based contact centre platform, Twilio Flex, and today we take a look at how flexible it really is. AMC Technology specialise in CRM integration within the contact centre and their new cloud platform, DaVinci, and Twilio Flex could be a perfect match. In this episode we look at the benefits of a new approach to contact centre platforms focusing on customisation, enabling customers to create their perfect mixture of communication channels.
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Manage episode 218792190 series 2285744
Content provided by UC Today. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UC Today or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The modern contact centre is an integral part of any business providing the crucial contact point between customers and a brand. Twilio have been developing their cloud-based contact centre platform, Twilio Flex, and today we take a look at how flexible it really is. AMC Technology specialise in CRM integration within the contact centre and their new cloud platform, DaVinci, and Twilio Flex could be a perfect match. In this episode we look at the benefits of a new approach to contact centre platforms focusing on customisation, enabling customers to create their perfect mixture of communication channels.
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Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
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continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
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continue reading
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Jerry Bell and Andrew Kalat
Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
…
continue reading
From smart phones to smart homes, the Android Police Podcast gives you exactly what you need from a tech podcast - no more, no less. Every week, each of our hosts curate topics to talk about. It could be tracking through your newsfeed or a passion project or two. We're centered on Android, but go far and wide, so if you're looking for good talk that won't waste your time, listen and subscribe.
…
continue reading
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…
continue reading
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