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Content provided by The AI Effect / Entertainment One (eOne), Jodie Wallis, and Amber Mac/ Entertainment One (eOne). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The AI Effect / Entertainment One (eOne), Jodie Wallis, and Amber Mac/ Entertainment One (eOne) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
How is AI being integrated into industries that rely heavily providing good customer service? Companies are increasingly turning to AI-driven chatbots, virtual assistants and self-service options to augment their human agents and improve customer experience. Hosts Jodie and Amber discuss the future of AI in customer service with Shopify's former SVP Data Science and Engineering David Lennie, and HeyDay.ai's Étienne Mérineau.
If you enjoyed this episode, please rate and subscribe to The AI Effect on your preferred podcast app.
To learn more about the topics covered in this episode, go to our website, theeffect.ai or accenture.com.
Follow us on Twitter @AIEffect.
14 episodes
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Manage episode 219526565 series 2166266
Content provided by The AI Effect / Entertainment One (eOne), Jodie Wallis, and Amber Mac/ Entertainment One (eOne). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The AI Effect / Entertainment One (eOne), Jodie Wallis, and Amber Mac/ Entertainment One (eOne) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
How is AI being integrated into industries that rely heavily providing good customer service? Companies are increasingly turning to AI-driven chatbots, virtual assistants and self-service options to augment their human agents and improve customer experience. Hosts Jodie and Amber discuss the future of AI in customer service with Shopify's former SVP Data Science and Engineering David Lennie, and HeyDay.ai's Étienne Mérineau.
If you enjoyed this episode, please rate and subscribe to The AI Effect on your preferred podcast app.
To learn more about the topics covered in this episode, go to our website, theeffect.ai or accenture.com.
Follow us on Twitter @AIEffect.
14 episodes
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Similar to The AI Effect
The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the unbelievable “What are we gonna do now?” moments that changed everything for small business owners. From mom-and-pop coffee shops to auto-detailing garages, every small business owner knows that the journey is full of the unexpected. A single make-or-break experience can change the course of your business forever. Those who stand firm in their resolve have a special name. We call them The Unshakeabl ...
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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The show that helps you maximize your wealth by turning complex financial situations into actionable advice. On Your Money. Your Mission., we answer the questions you’ve been asking about -- financial planning, investing, retirement and everything in between. Whether you’re navigating the complexities of the market or looking for the best ways to save or spend your money, tune in to hear from experienced financial advisors with JFG. Walk away from each episode with savvy tips and financial t ...
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