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Out Loud: Consumer Demands Lead CPaaS Innovation

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Manage episode 226234902 series 2285744
Content provided by UC Today. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UC Today or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

As our January focus on CPaaS draws to a close we wanted to look ahead to see what future developments might be in store. Market leaders Twilio have been developing CPaaS for a number of years and in this episode they look at innovations that might formulate the future of the platform. Traditionally CPaaS platforms have offered integrations with voice, chat and SMS functionality but the capabilities of the platform are yet to be fully realised. How will emerging technologies like artificial intelligence, machine learning, XR and bots be utilised in the CPaaS platforms of the future? We speak to the experts to find out.

  continue reading

564 episodes

Artwork
iconShare
 
Manage episode 226234902 series 2285744
Content provided by UC Today. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UC Today or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

As our January focus on CPaaS draws to a close we wanted to look ahead to see what future developments might be in store. Market leaders Twilio have been developing CPaaS for a number of years and in this episode they look at innovations that might formulate the future of the platform. Traditionally CPaaS platforms have offered integrations with voice, chat and SMS functionality but the capabilities of the platform are yet to be fully realised. How will emerging technologies like artificial intelligence, machine learning, XR and bots be utilised in the CPaaS platforms of the future? We speak to the experts to find out.

  continue reading

564 episodes

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