Their Perception is the Experience

Find the Green : A Guide to Golf Management

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5+ y ago 16:09

M4A•Episode home

Today we talk about customer perceptions.

It can be difficult sometimes to understand the customer's perceptions. You and your staff can do everything that you are used to doing for golfers and someone can have a poor experience. Or you can have a customer fall through the communication chain and not know about some issues that can throw off their round.

How you respond can make or break the future relationship with the customer and anyone that they come in contact with.

Check it out!

Also, check out the FIND THE GREEN BLOG!(<-Click) We have expanded on the audio content and go into deeper detail to supplement the podcast.

As ALWAYS, thanks for listening! I am thankful for the opportunity to share some experiences with you through the podcast. Please feel free to reach out with subjects that you would like to hear, we might even have you on as a guest!

SO, as always,

TELL A FRIEND

TELL 2 FRIENDS

TELL 8 FRIENDS

and we can raise the waterline of the golf industry!

Have a great week!

57 episodes

#Business #Jason Rockhold, MBA, PGA MP #Jason Rockhold #MBA #PGA MP