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Tracy Lopez | Community Scheduling & Workflow

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Manage episode 227675917 series 1312513
Content provided by TeleTracking Patient Flow Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TeleTracking Patient Flow Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On today’s episode, TeleTracking’s Susan McLaughlin meets Tracy Lopez, product specialist for Community and Scheduling Workflow at TeleTracking. To get started, Tracy talks about how healthcare is impacted by the changing on-demand culture precipitated by Amazon. What you'll learn: • Delivery of Service vs. Emotional Experience (1:20) • Convenience of Text Communication (2:15) • Evolution of the Patient Experience (4:30) • Impact of PCP Experience on Overall Health System (6:10)
  continue reading

77 episodes

Artwork
iconShare
 
Manage episode 227675917 series 1312513
Content provided by TeleTracking Patient Flow Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TeleTracking Patient Flow Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On today’s episode, TeleTracking’s Susan McLaughlin meets Tracy Lopez, product specialist for Community and Scheduling Workflow at TeleTracking. To get started, Tracy talks about how healthcare is impacted by the changing on-demand culture precipitated by Amazon. What you'll learn: • Delivery of Service vs. Emotional Experience (1:20) • Convenience of Text Communication (2:15) • Evolution of the Patient Experience (4:30) • Impact of PCP Experience on Overall Health System (6:10)
  continue reading

77 episodes

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