Best A Strategic Partner of the American Society of Cataract Podcasts (2024)

1
How to Know If You Are a P.O.W.E.R.F.U.L. Leader 8:43

3M ago8:43

8:43

Commit to building empowered relationships that achieve mutually rewarding goals. Nurture healthy interdependence with your staff, your family/friends and community to live/work with a shared sense of wholeness, safety, and purpose.

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Mentoring And Today’s Marketplace 7:52

4M ago7:52

7:52

Mentoring helps build relationships. When you have a new employee joining your team and they have a mentor at work, they have started a working relationship with their mentor that will help them through the transition into your practice culture. This episode is sponsored by ASOA Platinum Strategic Business Partner:…

1
Perspective—Ain’t Raining? We Ain’t Training 7:30

5M ago7:30

7:30

What had started as a slow painful drought became a torrential downpour of applicants. This shift taught us to be both careful about what we wished for and grateful for answered prayers.

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Quiet Quitting—Is It Happening? What Should You Do About It? 7:48

6M ago7:48

7:48

Quiet quitting is not as straightforward as one might think. It’s worth considering the real cost: one’s physical and mental health. If you go against your natural inclinations to perform your job in a manner that feels positive, you’d be better off working where you are celebrated, not just tolerated. As a leader, though, you must keep your team e…

1
Administrator-Physician Relationship, Episode 9: Leadership 28:25

10M ago28:25

28:25

What makes a leader in ophthalmic administration? Do managers make good leaders? And do good leaders make good mentors? Angela, Patti, and Carrie lead the discussion on leadership in this episode. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

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Administrator-Physician Relationship, Episode 8: Boundaries 23:49

11M ago23:49

23:49

Setting good boundaries at work can help preserve job satisfaction, increase productivity, reduce burnout, and can set an example for others. Poor boundaries can create confusion, disappointment, and conflict. Angela, Carrie, and Patti talk about boundaries in this episode. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Busin…

1
Administrator-Physician Relationship, Episode 7: Reality 31:39

1y ago31:39

31:39

Reality versus perception. Contrasting leader and staff experiences. Common perception gaps and how to close them. In this episode, Angela, Patti, and Carrie keep it real about reality. This episode is sponsored by ASOA Platinum Strategic Business Partner:

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Administrator-Physician Relationship, Episode 6: Humor 24:46

1y ago24:46

24:46

Angela, Patti, and Carrie talk about the benefits and potential drawbacks of humor in the workplace, and how good humor can make good leaders. This episode is sponsored by ASOA Gold Strategic Business Partner:

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Administrator-Physician Relationship, Episode 5: Complimentary Work Ethic 24:48

1y ago24:48

24:48

Work hours. Accountability. Completion of tasks. Loyalty to the vision. Pulling a fair share of responsibility. In this episode, we are talking about work ethic.

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Administrator-Physician Relationship, Episode 4: Common Vision 22:07

1+ y ago22:07

22:07

Your vision for your organization should be its guiding purpose; the ideal that your mission and values are built towards. In this episode, Angela, Patti, and Carrie discuss how they created a common vision for their organizations with their physicians.

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Administrator-Physician Relationship, Episode 3: Respect 23:01

1+ y ago23:01

23:01

R-E-S-P-E-C-T—It’s not just a song, it’s a two-way street. In this episode, Angela, Patti, and Carrie discuss the elements of respect, how to earn it, how it’s earned, and how it’s maintained.

1
Administrator-Physician Relationship, Episode 2: Communication 26:13

1+ y ago26:13

26:13

In today’s episode, Angela talks with Patti and Carrie about COMMUNICATION. It is so important to identify and develop clear and positive communication between you and your providers, and we’ll hear how this team has accomplished it.

1
Administrator-Physician Relationship, Episode 1: Introduction 14:52

1+ y ago14:52

14:52

ASOA's EyeTalks Radio podcast presents its new limited subseries, The Administrator-Physician Relationship. Join host Angela Casazza, MHA, PMP, COE, Executive Director of Lexington Eye Associates Inc. (and ASOA's Board of Directors ABC Liaison), Patti Barkey, COE, CEO of Bowden Eye & Associates (and ASOA's Board of Directors President Elect), and C…

1
Hybrid Telemedicine Visits Here to Stay 7:21

1+ y ago7:21

7:21

During the public health emergency, hybrid visits have proven so successful that some practices plan to use them long-term. Using the hybrid visit model may help you endure some of the challenges while delivering safe, high-quality care.

1
Preventing Broken Business Relationships 9:04

2y ago9:04

9:04

We must commit as much time to building these key relationships as we commit to improving our business processes. Proactively investing in building good relationships is a much better use of your time and energy than experiencing the dissolution of a once amicable partnership. This episode of EyeTalks Radio is sponsored by ASOA Platinum Strategic B…

1
How to Maximize Your Optical Revenue 7:45

2y ago7:45

7:45

Follow these steps and the oft overlooked or siloed optical department might be a nascent goldmine for clinic revenue and customer happiness. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

1
Litigation: A (Mostly) Avoidable Nightmare 8:25

2y ago8:25

8:25

Despite best efforts, your physician may still face litigation at some future point. No one wants to be facing a lawsuit, but you can help your physician—and practice—survive. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

1
Dry Eye in Practice…..Gotta Squeeze a Few Lemons to Make Lemonade 36:03

2y ago36:03

36:03

An interview with Jim Sluck, Vice President at TearCare Marketing and Matt Jensen, CEO of Vance Thompson Vision, Sioux Falls, SD and beyond on the topic of activating dry eye in practice. This episode of EyeTalks Radio is presented by ASOA Diamond Strategic Business Partner:

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Tips to Increase Engagement and Connections with Your Patients 18:03

2y ago18:03

18:03

Terez Spencer, System Administrator at Woolfson Eye Institute, and Dr. Michael Rivers, Sr. Medical Director of Ophthalmology at ModMed, share some tips on how to increase engagement and connections with your patients and discuss how automation can help your practice achieve better work-life balance and reduce burnout. This episode of EyeTalks Radio…

1
A Checklist for Work-From-Home Employees 10:59

2y ago10:59

10:59

Work-from-home employees need to feel connected to your company. Before you convert your staff to work-from-home, there are some important things to consider such as ideal work hours, work environment, flexibility, secure communications, and motivation. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:…

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Q&A: How to Market Your Eye Care Practice 18:45

2y ago18:45

18:45

Kristi Bolinger, Specialty Director with NextGen Healthcare and Ty Allen, CEO of SocialClimb share best practices on how to market your eye care practice. This episode of EyeTalks Radio is presented by ASOA Diamond Strategic Business Partner:

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Sandpaper and Grit—A Management Metaphor 7:34

2y ago7:34

7:34

When staff recognize our earnest desire to empower them, especially when we redirect, correct, and even discipline them in the hope of their making an adjustment that leads to growth and improvement, they shift from fear to respect. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:…

1
Dry Eye…Friend or Foe & How to Turn Lemons into Lemonade 36:54

2y ago36:54

36:54

An interview with Jim Sluck, Vice President at TearCare Marketing and Sharon Brown, COT, COE, Director of Operations at Ophthalmic Consultants of Boston on the topic of dry eye. This episode of EyeTalks Radio is presented by ASOA Diamond Strategic Business Partner:

1
Rising Above—Strategic Leadership During Crisis 8:19

2+ y ago8:19

8:19

The current pandemic is not only testing us but providing an opportunity to grow in the face of adversity. Let us continue to learn from each of our current experiences and lead with personal accountability, strategic thinking, and available tactical tools to forge forward and make a positive difference in the industry we love for years to come. Th…

1
Stick to the KISS Principle for ASC Compliance 9:44

2+ y ago9:44

9:44

Regulatory compliance is an ever-evolving, never-ending struggle in an ASC. The requirements and corresponding documentation are voluminous and can be overwhelming. This is especially true in a smaller, part-time ASC, where the nursing director often has sole responsibility for compliance management. Avail yourself of useful resources and stick to …

1
Using Data to Prove Your Point—Effective Use of Data with Providers and Staff 8:12

2+ y ago8:12

8:12

In managing staff, having an accurate system to measure daily productivity will allow you to hold staff accountable with accurate data that is fairly enforced. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

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Understanding the payer landscape for DURYSTA® (bimatoprost intracameral implant) 22:20

2+ y ago22:20

22:20

Dawn Marsillo of Allergan® talks with Janet Cox, Director of Billing and Coding at Vance Thompson about understanding the payer landscape for DURYSTA® (bimatoprost intracameral implant). This episode of EyeTalks Radio is being presented by ASOA Platinum Strategic Business Partner:

1
Market Access and Reimbursement Support—Product-Specific Solutions 5:40

2+ y ago5:40

5:40

Although providing new technologies—and sometimes older ones—can occasionally be an administrative nightmare, navigating the pathway to successful reimbursement by engaging with all available resources will arm your staff with the tools they need to ultimately benefit our most important and valued stakeholder—the patient.…

1
Technician Training By Zoom? 6:13

2+ y ago6:13

6:13

The technician shortage is very real, and what has worked in the past to train technicians may not be appropriate for today’s new employees.

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The Benefits of Developing a Triage Department— How to Re-Focus on Patient Care 7:56

3y ago7:56

7:56

Although many practices have seen a full (or nearly full) recovery of patient volumes while adapting to the new and stringent social distancing norms necessitated by the emergence of COVID-19, the question remains: What more can be done to maximize our workflows and resources?

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Building a Patient-Centered Culture 7:09

3y ago7:09

7:09

People drive success in any organization. An intentional strategy that puts people first by creating a patient-centered culture will ensure that your practice reaps the rewards.

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Best Practices for Loss Prevention in the Dispensary 7:17

3y ago7:17

7:17

While much has been written about shoplifting prevention, internal loss prevention is not a topic that gets as much attention, yet costs practices thousands of dollars each year. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

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Does Your Practice Need a Partial Retirement Plan? 8:21

3y ago8:21

8:21

A dilemma arises when a practice owner cannot (or does not want to) handle the demanding pace and lifestyle typical of a busy, full-time ophthalmologist and desires a less intense schedule and more personal life balance. This episode of EyeTalks Radio is being sponsored by Alcon.

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How “Friction” Created Amazon… and How Reducing it Can Save Your Practice! 7:48

3y ago7:48

7:48

For a true friction-less experience, don’t compare your practice’s website to your competitors. Compare your site to Amazon or Google.

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Every Mushroom is Edible Once—7 Steps for Recovering from a Mistake 8:03

3y ago8:03

8:03

If you are in management long enough, you will make some big mistakes. Assuming they aren’t fatal to your career, how do you recover? This episode of EyeTalks Radio is being sponsored by ASOA Diamond Strategic Business Partner:

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Critical Aspects to Consider for DURYSTA™ (bimatoprost intracameral implant) Billing and Reimbursement 22:45

3y ago22:45

22:45

Dawn Marsillo of Allergan® talks with Meg Gilson of Eye Surgeons about considerations for DURYSTA™ (bimatoprost intracameral implant) billing, coding, and reimbursement. This episode of EyeTalks Radio is being sponsored by ASOA Platinum Strategic Business Partner:

1
Surviving the Nursing Shortage–What We Can Learn from Hospitals 9:06

3y ago9:06

9:06

ASCs must distinguish themselves from the competition by following the lead hospitals have gained regarding the treatment and consideration of RNs. Failing to do so may result in canceled cases and closed ORs. This episode of EyeTalks Radio is sponsored by ASOA Platinum Strategic Business Partner:

1
Q&A: Patient Flow, with Jane Shuman and Myra Cherchio 16:28

3+ y ago16:28

16:28

Host Myra Cherchio talks with Jane Shuman about the importance of patient flow, and discusses topics such as looking at office space, identifying “hot spots” like redundancies in forms and systems, setting up office teams, and scheduling.

1
Six Simple Steps to Improve Your Income Statement 8:11

3+ y ago8:11

8:11

A customized profit and loss statement generates valuable, specific information that helps business owners and administrators make better management decisions. These tips will help turn your P&L into one of the most powerful management tools in running a successful practice. ASOAnalytics is an online benchmarking tool available to ASOA members. Vis…

1
Technician Training in the Small Practice—5 Tips 6:43

3+ y ago6:43

6:43

Here are five techniques to allow technicians to train themselves, from Brittany Royster, COT, of Carolina Ophthalmology Associates in Chapel Hill, NC.

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Q&A: Avoiding Burnout and Creating Personal and Professional Satisfaction with Sondra Hoffman 19:58

3+ y ago19:58

19:58

Sondra Hoffman, Executive Director of Florida Eye Clinic, Business and Life Coach, Hoffman Consulting Group, talks with Karen Bachman, ASOA’s Immediate Past President, about avoiding burnout and creating personal and professional satisfaction.

1
Informed Consent in Your ASC 7:36

3+ y ago7:36

7:36

The goal of the informed consent process is to enable the patient or patient representative to make an informed and educated decision to undergo the proposed procedure. This episode of EyeTalks Radio is sponsored by ASOA Platinum Strategic Business Partner:

1
Q&A: Using CareCredit as a Business Tool, Not Just Patient Financing 14:39

3+ y ago14:39

14:39

Randy Baldwin, Vice President of Specialty Client Marketing at CareCredit, explains how CareCredit’s business tools go beyond patient financing. Business reports, point-of-purchase materials, industry insights, and more are available through CareCredit. For over 30 years, CareCredit, a part of Synchrony, has been a valuable financing option for tre…

1
6 Steps for Kickstarting Your Optometric Referral Network 7:24

4y ago7:24

7:24

What if you could increase surgical volumes with patients who were already diagnosed by another doctor, ready for surgery, and who came into your doors already excited about your practice and the great care they would receive—before you even met them? This episode of EyeTalks Radio is sponsored by ASOA Platinum Strategic Business Partner:…

1
Q&A: Optical Operations 29:07

4y ago29:07

29:07

Exploring ideas to enhance optical operations in an ophthalmology practice, such as discussing the different characteristics of opticals vs. medical practices, suggestions for key performance indicators and how to set sales prices, glasses capture rate, and more.By ASOA

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A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture 12:11

4y ago12:11

12:11

The “Feedback Is a Gift” mantra’s fresh perspective can take time and effort to develop, particularly for those who have historically avoided potential conflict. Not only did feedback need to be rebranded as a word; we also needed to rebuild trust, understanding, and credibility. This episode of EyeTalks Radio is being sponsored by Care Credit.…

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Ready, Set, Know—How We Increased Conversion Rates by Empowering Our Patients 6:28

4y ago6:28

6:28

We all want to provide our patients with the best possible outcomes. While this starts in assume a more active role, which translates to an increased sense of power. When you give the power back to the patient, it helps us all achieve the goal of 20/happy.By ASOA

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Q & A Interview – How to Become a COE 12:41

4y ago12:41

12:41

Members of the National Board for the Certification of Ophthalmic Executives (NBCOE), Carole Dumas and Ashlie Barefoot Malone, provide tips on how to become a Certified Ophthalmic Executive. This elite certification promotes excellence and professionalism in ophthalmic practice management.By ASOA

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Practicing Intrapreneurship in Your Organization 7:58

4+ y ago7:58

7:58

The next breakthrough solution will not come from doing “business as usual.” Imagine the impact you can make from injecting fresh thinking that energizes your patients, colleagues, and your overall organization. Take this opportunity to follow these steps to intrapreneurship and you can dramatically improve your organization—and your future.…

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Training Employees to Create Exceptional Patient Experiences—5 Tips 8:01

4+ y ago8:01

8:01

A patient is the most important visitor on the business premises. Patients are doing us a favor by giving us the opportunity to serve them. If staff are trained in these areas, the overall patient experience will start to get a huge upswing in positivity.By ASOA

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A Strategic Partner Of The American Society Of Cataract Podcasts

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