This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
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You can run a successful Auto Repair Shop and James and Pat can show you exactly how! Certified Business Development Coach James Stephenson has nearly 30 years of experience as a Master Automotive Technician, Multi Auto Repair Shop Owner, Certified Business Development Coach, and Business Investor. Pat Kelly is an On Air Radio Personality in Springfield, MA with over 30 years of experience in Radio, Media, is an on air personality at Rock 102 in Springfield, MA, was recognized 2x by The Mass ...
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Weekly inspiration from automotive service business coach Chris Cotton from AutoFix - Auto Shop Coaching. www.autoshopcoaching.com Run Your Shop. Don't Let It Run You.
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On Body Bangin' we will be talking about all things "body"...auto body that is! I'm Micki Woods, a marketing and business growth specialist for the collision industry. As a former shop owner I understand that there is so much information out there that sometimes it seems like we are trying to drink out of a fire hose, yet we are so thirsty for quality information. On the Body Bangin' podcast we will have a fun time while talking about small and large topics with a variety of guests from arou ...
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Think you can handle the "automotive truth"? Expert technician and veteran auto repair shop owner Louis Altazan shares his four plus decades of automotive wisdom with everyone through this lively call-in program sure to help everyone from do-it-yourselfers to folks that will never hold a wrench.
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News, views, features and commentary about the automotive repair and service industry in Canada.
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My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair. After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry. So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.
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Every heavy repair shop owner and field mechanic wants to have a better work/life balance and earn more money, but very few have the time or patience to figure out how to make it happen. You want to get to the next level. You want to avoid the costly, stressful pitfalls of entrepreneurship. And, you want all of the insider knowledge that will help you make the right decisions so you can save time, anxiety, and money. Join KJ Johnson each week as he (with the help of his expert friends) helps ...
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Disruptive Insights from Other Industries for Auto Repair Shop Owners [E174]
12:57
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The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…
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Trust, Certification, and Auto Repair Industry Issues with Norm Gieselman from TikTok, Part 2
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This week, it's part two of a conversation between Jeff Compton and Norm Gieselman from TikTok. Norm discusses the significance of building trust with customers through transparent inspections and visual evidence of necessary repairs. Jeff and Norm critique the quick lube industry's upselling practices and advocate for more value-based, comprehensi…
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Tim Lanza | Client and Shop owner @LanzaAuto in Leominster, MA
18:04
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In this episode of "Boys Under The Hood," we talk with Tim Lanza from Lanza Auto in Leominster, MA. Tim is a second-generation business owner running a 50-year-old auto repair shop. In his first year of working with James, he has grown the shop by over 200% while maintaining a 5 star reputation! Listen to learn more about Tim and all the hard work …
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Episode 175 - Navigating Ethical Dilemmas in the Auto Repair Industry with Dipesh Modi
1:01:56
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Are You Just a pumpkin patch, Or Are You THE PUMPKIN PATCH! [E175]
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The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…
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1
Norm Gieselman from TikTok on Strategies for Efficiency and Customer Service in Automotive Repair, Part 1
55:51
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In this episode, Jeff Compton is joined by Norm Gieselman, known as the "Mechanic of the Stars" on TikTok. Norm and Jeff have a conversation about the complexities of managing a car repair business, emphasizing the importance of prioritizing customer needs through effective intake questions. Norm also shares his experiences with resource constraint…
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How To Ethically Make More Profit at your Auto Repair Shop
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In this episode of "Boys Under The Hood," James and Pat talk about how to get your auto repair shop to make more money. Profit is the lifeblood that your business needs to allow you to reinvest back in the business to get the right people and tools needed to gain ethical and sustainable growth. James and Pat break down the three main ways to boost …
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Episode 174 - Balancing Business and Family In A Small Town with Josiah Martin
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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ASW Conversations: Shop Owners on the Importance of Training
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From Worldpac STX in Nashville, two Canadian shop owners talk about why they made the trip, why training is so important for them, the challenges they’re facing in their shop today and more. Support the Show.
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Ep #121: Things Need to Change with Michael Giarrizzo
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I am talking with Michael Giarrizzo, CEO/President of DCR Systems, about embracing the change of our industry. As our vehicles become more complex things NEED TO CHANGE! Vehicles today are safety machines on wheels so what is your shop doing to make sure you are keeping those vehicles that come to you after a collision are being restored so they op…
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Why Licensing and Lobbying is Important for Technicians with Greg Buckley
1:26:20
1:26:20
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In this episode, Jeff Compton welcomes Greg Buckley to discuss technicians' role in transportation. Greg shares the importance of licensing for technicians to ensure a clear career path and differentiate skilled professionals from untrained ones. They also delve into the significance of industry events for networking and knowledge exchange, sharing…
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Episode 173 - Handling Online Trolls and Tax Compliance in the Auto Industry with Dan Thieken
1:11:01
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Guest | Kevin Vaught: James's Business Mentor and Former Consulting Boss
46:05
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This week's episode of "Boys Under The Hood" is a special treat. Kevin Vaught joined us. Kevin is a multi-shop owner with over 40 years of experience and a top Business Development Coach in the United States. He's also James' mentor. Many years ago, when James needed help growing his auto repair shop, he started working with Kevin, who was and stil…
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The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…
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How We Started out Helping Auto Repair Shops
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In this episode of "Boys Under The Hood," James and Pat talk about how they started working together. They began with a radio show on Lazer 99.3 in Springfield, MA, and then moved to a podcast. James was already running a successful auto repair shop and coaching other shops across the country. As his business grew, Pat joined to help with marketing…
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The Impact of Wait Times and Digital Inspections on Shop Productivity with Christopher Johnson, Part 2
55:33
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In this episode, Jeff and Christopher pick up where they left off and discuss the benefits of digital vehicle inspection (DVI) for reducing customer wait times and minimizing technician frustration. Christopher also shares how the podcast has positively impacted his outlook and relationship with his manager. Additionally, the conversation explores …
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Episode 172 - AI Integration & Social Media Impact In Auto Repair With Andrew Fischer
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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ASW Conversations: Closing Time with Josie Candito
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Master Mechanic High Park is no more. With the landowner having decided to turn the space into condos, owner Josie Candito has now closed her doors, ending her 25-year run in west Toronto. She speaks with host Adam Malik about her memories, why she’s proud of the work she did, pushed for greater respect for technicians and gave advice to her fellow…
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Are You Merely Interested or Are You Committed [E172]
8:58
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The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…
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Pricing Challenges and Efficiency in the Auto Repair Industry with Christopher Johnson, Part 1
54:03
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In this episode, Jeff Compton is joined by Christopher Johnson, who talks about the complex challenges of pricing and efficiency in the automotive repair business. Christopher shares his experiences with demanding repairs, such as fixing harness issues in caravans and managing intermittent faults in Chrysler vehicles. Jeff discusses the physical to…
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Episode 171 - Solving Network Problems and Diagnosing Car Issues with Electrical Guru David Barden
1:07:02
1:07:02
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Monday with Chris & Murray! Mindset Matters [E171]
39:04
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The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…
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Ep #120: SE Collision Conference Insider with WMABA and CCA
37:29
37:29
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Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ What made…
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Bridging Gaps Between Technicians and Owners for Better Communication with Andrew Fischer, Part 2
1:03:21
1:03:21
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In this episode, Jeff Compton wraps up his time with Andrew Fischer. They discuss the challenges and opportunities within the automotive repair industry. Jeff acknowledges the importance of technicians advocating for better career opportunities while Andrew emphasizes the need for shops to provide value through training and honest conversations wit…
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Episode 170 - The Future of Auto Parts Using AI-Powered Solutions & Wiretronic's Cutting-Edge Technology
1:08:26
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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ASW Conversations: Bruce Eccles, Shop Owner Turned Author
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What does a semi-retired shop owner do when coming upon a milestone? They write a book. With Eccles Auto Service reaching 40 years in business, Bruce Eccles decided to reflect on his time in the business. He joins host Adam Malik to talk about his first book, Don’t Look Back, Look Ahead: 40 Years of Business and Life’s Unexpected Road. Support the …
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1
Four Day Work Week for Your Auto Repair Shop! [E170]
10:45
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The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…
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Ep #119: RTA - The Process & The Shop's Role with Steve Krieps at the SE Collision Conference
33:52
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Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ We are ta…
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Ep #118: Take Advantage of the Slow Times with Kevin Lombard & Dave Caron at the SE Collision Conference
37:23
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For all of you listening Lombard Equipment is offering a FREE Air Jack (3 bag) with purchase of any Chisum equipment piece PLUS Chisum is offering incredible factory pricing through the end of June! https://youtu.be/AsTdmSVxSHs?si=v-sKc171vEm1eaKC Kevin Lombard & Dave Caron of Lombard Equipment chat with us today about the opportunities shops have …
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Ep #117: It's Time to Level Up! with Blake Farley at the SE Collision Conference
30:48
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Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ I'm excit…
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Ep #116: Recruiting & Retaining Technicians with Jay Goninen at the SE Collision Conference
28:54
28:54
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Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Next in o…
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Mentorship, Accountability, and Personal Growth with Andrew Fischer, Part 1
43:16
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Today Andrew Fischer shares what shaped his career path, including family health issues and rebellious teenage years. Jeff and Andrew discuss coping mechanisms and how important accountability is in overcoming personal struggles. Andrew also highlights his journey from feeling burnt out at a GM dealership to finding renewed motivation at the Super …
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Episode 169 - Is OE Software Our Only Option? With Ben Johnson of Repairify
1:02:51
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Ep #115: Stop Your Shop's Leaky Profit with Taylor Moss at the SE Collision Conference
21:40
21:40
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Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Today we …
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1
Mid-Year Reflection: How Is Your Auto Repair Shop Doing and What’s Next? [E169]
14:40
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The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…
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1
Ep #114: Build Your Business with Enjoyment with Bruce Schronce at the SE Collision Conference
21:21
21:21
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Thank you to Lombard Equipment, our wonderful sponsor, whose goal is to help improve the quality of people's lives. Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Next in line at the SE Collision Conferenc…
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1
Bonus Episode - Reacting To "Silverstein: Business as Usual Must Die"
50:26
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Ep #113: Create a Bulletproof Repair Plan with Danny & Kyle at the SE Collision Conference
27:45
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Lombard Equipment, our fantastic sponsor has 5 star online reviews, they do all of their own service and warranty work! Amazing! :) Reach out to them today... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Kyle Motzkus, GM of Hunter Autobody, and Danny…
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1
Ep #112: ADAS - To Calibrate or Not to Calibrate with Greg Peeters at the SE Collision Conference
22:48
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Lombard Equipment, our fantastic sponsor, has been in business for over 30 years providing equipment, service, training, AND support! Reach out to them today! Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Today we are chatting with Greg Peeters of Car…
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1
Expert Advice for Technicians on Business, Tools, and Personal Life Balance with David Carrol, Part 2
1:03:25
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In this episode, Jeff Compton continues his discussion with David Carrol, diving into the pressures faced by automotive technicians to obsess over their work. David emphasizes the unrealistic expectation for technicians to diagnose issues perfectly every time, advocating instead for a healthy work-life balance. Additionally, they discuss the frustr…
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Ep #111: Building Value in Your Business with Matt DiFrancesco at the SE Collision Conference
18:41
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Thank you to Lombard Equipment - our sponsor of this series! Lombard Equipment not only sells new and used equipment but they have real LIVE people answer their phone! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequip…
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Episode 168 - From Hands-On Owner to Strategic Manager With Greg Buckley of Buckley's Auto Care
1:12:11
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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