The Retail Exchange is a dedicated retail podcast series that throws the spotlight on key issues affecting the industry. We open the door to knowledge and insight to help retailers and brands on their journey to retail success. Our podcasts feature insight and opinion from senior industry professionals and thought-leaders.
…
continue reading
The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com. Podcast is made possible by donations. Support the show by donating her ...
…
continue reading
Focused on destination development and a wide range of topics including tourism, entertainment, hospitality, retail, entrepreneurism, economic development and more. Conversations are engaging and relatable. Hosted by Bill Von Bank. Presented by Experience Rochester Minnesota.
…
continue reading
Around the Workstand is our podcast where we discuss the work done here at Workstand. Workstand is the only all-in-one commerce solution built exclusively for local bike shops. Our technology powered the ecommerce revolution for the IBD channel and is trusted by one out of four shops. Every subscription includes an optional point of sale at no extra cost. Workstand helps local bicycle retailers leverage the power of our industry-leading data network to run a more efficient business and expan ...
…
continue reading
Interbike-The Podcast. You've come to the right place to hear about all things cycling. We are powered by Interbike and Bicycle Retailer and Industry News (BRAIN). Subscribe and stay up to date on Interbike and more!
…
continue reading
The ins/outs of the bike shop industry! This is about YOU as much as it is about me and my goings on. This is the audio documentation of going through a prominent retail business in the aims of educating and guiding listeners into a healthy lifestyle with the world around them. Or what I like to call “the ride”. Let’s do it!
…
continue reading
Kadian first fell in love with Apple as a nine-year-old when he acquired his first iPod touch. He loved the aesthetics of this Apple product, its intuitive interface which allowed him to access a whole world of knowledge. He purchased his first MacBook Pro by shoveling snow and by selling his old train set, keyboard and other beloved items on Amazon. Kadian was renowned for his evangelical pursuit to convert everyone, even strangers, to Apple products. By fourteen, he had built an impressive ...
…
continue reading
Send us a Text Message. Our Friday Flex this week covers how bicycle retailers can leverage data to make informed business decisions. Support the Show.By National Bicycle Dealers Association
…
continue reading
Send us a Text Message. This episode’s guest is Matthew Smith, 27 year industry veteran, past retailer, and brand leader. Today we are talking about ways for retailers to maximize current opportunities. Included in the conversation is the importance of the retailer, the concept of the retailer as the brand, current inventory, connecting with commun…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Interview: Printemps Chief Executive, Jean-Marc Bellaiche
33:34
33:34
Play later
Play later
Lists
Like
Liked
33:34
In this episode of The Interview Series, host Karl McKeever is joined in conversation by Jean-Marc Bellaiche, CEO at Parisian-based luxury department store, Printemps.. A trip to Paris is never complete without a stop by luxury department store, Printemps. Its first-ever store opened on Boulevard Haussmann back in 1865, where it still stands. Today…
…
continue reading
Send us a Text Message. Today's episode features 4 questions people are afraid to ask their bike mechanic or bike technician, including 'How can I tell when my suspension needs servicing?.' If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics trai…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Pedal Power: Nate Nordstrom’s Journey with New Spin Bicycle Shop
21:31
21:31
Play later
Play later
Lists
Like
Liked
21:31
Rochester, Minnesota entrepreneur Nate Nordstrom has combined his adventurous spirit and love for biking to launch a new business venture. Nate owns New Spin Bicycle Shop, with two locations in Rochester. His passion for e-bikes and adaptive bikes is evident as he showcases how these innovations are transforming lives and enhancing family biking ad…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Your website should reflect your bike shop - we can help your bike business standout on the internet
18:02
18:02
Play later
Play later
Lists
Like
Liked
18:02
Tips for making your website your own. The closer your website aligns with your in-store presentation, the better. Shoppers generally meet your website before they visit the store so take an honest look at your site and answer the following question - is your website what you want to present to potential customers? Is it what you wouldn’t say to th…
…
continue reading
Send us a Text Message. This episode’s guest is Yan Lee, Affiliate Manager, with Zidy. Zidy provides a better way to manage customer leads, analyze feedback and drive business progress. Listen and learn about the customer journey, how you can use AI, SMS messaging + Payment platforms for your business. Support the Show.…
…
continue reading
Send us a Text Message. Our Friday Flex feature this week focuses on how to encourage bicycles as transportation. Support the Show.By National Bicycle Dealers Association
…
continue reading
Send us a Text Message. This episode’s guest is Ryan Atkinson of Workstand, a platform that helps bike shops manage their online presence and e-commerce strategies. We cover a wide range of topics to gather deep insights into e-commerce strategies and online marketplaces, and even dive into the future of E-commerce. You will love this one. Support …
…
continue reading
Send us a Text Message. Our Friday Flex this week is on tire and tube recycling. Support the Show.
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Exploring Rochester's Iconic Ear of Corn Water Tower
18:11
18:11
Play later
Play later
Lists
Like
Liked
18:11
Curious about the history behind one of Rochester, Minnesota's most iconic landmarks? Discover the Ear of Corn Water Tower, a towering tribute to the region's agricultural roots, standing proudly since 1931. Join us as we chat with Mat Miller, Director of Facilities and Building Operations for Olmsted County, who shares the fascinating backstory of…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
June bicycle business data, Trek Bike's D2C shift, and how AI will affect bike shops in the future
27:25
27:25
Play later
Play later
Lists
Like
Liked
27:25
Welcome Around the Workstand! Summit - we met as a team recently Big characters. Great culture. Aligned behind our purpose Awesome leadership team Industry talk Trek D2C announcement Expected evolution Seems to be a relatively well thought out program Unknown impact Playbook - Have a great digital strategy More important than ever We’ve got you cov…
…
continue reading
Send us a Text Message. This episode is supported by bike.rent Manager The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are …
…
continue reading
Send us a Text Message. This week's Friday Retailer Flex we're covering the implementation of metal recycling in bicycle retail. Support the Show.By National Bicycle Dealers Association
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Direct From a Woman in the Bicycle Industry
37:54
37:54
Play later
Play later
Lists
Like
Liked
37:54
Send us a Text Message. This episode presented by bike.rent Manager. This episode’s guest is Emily de Jong, a woman in the cycling industry, connected to us through her relationship with Johnny Velo Bikes. Listen in and learn more about being a woman in the biking industry, an inside viewpoint of the female bike mechanic, and tips for bicycle retai…
…
continue reading
Send us a Text Message. Our Retail Design Flex special feature is about evaluating new retail space plans. Show notes today include Floor Plan Paper Dolls. Support the Show.By National Bicycle Dealers Association
…
continue reading
![Artwork](/static/images/128pixel.png)
1
What data means to your business. Answering the questions your customers are asking in search.
13:27
13:27
Play later
Play later
Lists
Like
Liked
13:27
As a fully remote company, Workstand teams try to get together in person once or twice yearly. This week is one of those times and our Client Services Team - Client Success, Catalog, and Business Development - will be meeting in Boulder, CO. We may be a little slower to respond than usual but it's for a good cause. Weeks such as these are always fu…
…
continue reading
Send us a Text Message. This episode presented by bike.rent Manager. This episode’s special feature NBDA President Heather Mason joins Pedego Retailers in their Monthly Lunch and Learn event, focused on enhancing the specialty Retailer. Interviewing Heather is Emma Martin LaPlant, Senior Director | Retail Operations Support & Training Pedego. The c…
…
continue reading
Send us a Text Message. This week's Friday Flex covers the importance of sustainable business practices in bicycle retail. Support the Show.By National Bicycle Dealers Association
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Transforming Public Spaces Through Art with Muralist Greg Wimmer
18:10
18:10
Play later
Play later
Lists
Like
Liked
18:10
Can a single mural change the essence of a public space? Join us for an enlightening conversation with Greg Wimmer, the talented muralist from Rochester, Minnesota who has turned landscapes into canvases of vibrant art. Greg takes us through the creative and practical challenges of his large-scale projects. Discover how his major mural for KROC Rad…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Interview: Shein Global Head of Strategy, Peter Pernot-Day
17:54
17:54
Play later
Play later
Lists
Like
Liked
17:54
In this episode of The Interview Series, host Karl McKeever is joined in conversation by Peter Pernot-Day, Head of Global Strategy & Corporate Affairs at Chinese fast-fashion brand, Shein. One of the world's fastest growing apparel retailers, Peter shares an insight into the brand's unique on-demand business model and its explosive growth, with rum…
…
continue reading
Send us a Text Message. This episode's guests are Ben Dai and Christi Scruggs of Xnito. Xnito is a helmet brand founded specifically to breach the gap between bicycle and motorcycle helmets to best serve e-bike riders. We talk product specifics, how they support retailers, testing standards, and what's next. Support the Show.…
…
continue reading
Send us a Text Message. Our Flex this week how to help keep riders inspired to take their bike every day. Support the Show.By National Bicycle Dealers Association
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Bicycle industry sales data and trends for May, NBDA Retailer Summit, and marketing tips for e-bike buyers
32:41
32:41
Play later
Play later
Lists
Like
Liked
32:41
In this engaging episode, we dive into various topics from celebrating Pride Month to insights from the NBDA Retailer Summit. The conversation starts with a lively discussion about attending a drag show during Pride Month and the experience of embracing gender expression. The focus then shifts to the NBDA Retailer Summit, highlighting the successfu…
…
continue reading
Send us a Text Message. This episode presented by bike.rent Manager. The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. Support the Show.By National Bicycle Dealers Association
…
continue reading
Send us a Text Message. Today, thanks to Hubtiger, we are going to look at tips that will revolutionize business operations, streamline workflows, balance technician workflows, and improve customer experiences. Support the Show.By National Bicycle Dealers Association
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Reimagining Local News in the Digital Era with StarTribune CEO & Publisher Steve Grove
22:26
22:26
Play later
Play later
Lists
Like
Liked
22:26
Steve Grove, CEO & Publisher of the StarTribune, brings a fresh perspective on the future of local journalism, drawing from his unique background at Google and as Minnesota's DEED Commissioner. We delve into how his diverse career equips him to modernize a storied newspaper and discuss why expanding coverage beyond the Twin Cities is essential for …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
E-commerce Strategies and Online Marketplaces
45:29
45:29
Play later
Play later
Lists
Like
Liked
45:29
Send us a Text Message. This episode’s guest is Lauren Webb, Agency Director at Workstand. Listen in and learn pro tips on how you can first make a plan, engage your community, use direct mail and google listings and finally treat your website as a store location. And that’s just the tip, lots more too... Support the Show.…
…
continue reading
Send us a Text Message. Today's episode begins with a question about servicing wheels. What are the steps needed to execute great service? If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Evaluating and understanding your website content for better SEO and increased sales
16:42
16:42
Play later
Play later
Lists
Like
Liked
16:42
During the episode where we tried to answer some common questions in a straightforward manner, one of those questions concerned the idea of what makes a good website homepage. We’ve been thinking about that since the episode and today, we want to help boil that answer down to a base level so that everyone can have the tools to identify good content…
…
continue reading
Send us a Text Message. This episode’s guests are Stephen “Phunky” Proffitt, eBike Technical Service Specialist at Bosch and Laura Montero, eBike Technical Product Specialist. Listen in and learn more about Bosch e bike systems, training, support, service opportunities, rider safety, secondhand market, leasing opportunities and more! Support the Sh…
…
continue reading
Send us a Text Message. This week's Friday Retailer Flex topic is boosting online bicycle sales: strategies for retailers Support the Show.By National Bicycle Dealers Association
…
continue reading
In Focus | Digital in Retail. On the latest episode of our In Focus series, presented by Trust, we sit down in conversation with John Lewis Partnership head of personalisation and retail media, Tom Langley, Fortnum & Mason head of digital transformation, Sophie Cunningham, and Trust commercial director, Mike Dowson. Together, we discuss the strateg…
…
continue reading
Send us a Text Message. Every month we are joined by the team at Human Powered Solutions to review their Micromobility Reporter feature. This month's news hour focuses on economic news, safer batteries, in addition two bonus articles submitted by the HPS team. Support the Show.By National Bicycle Dealers Association
…
continue reading
Send us a Text Message. This week the team has tips for Bicycle Retailers to sell old inventory via their website! Support the Show.By National Bicycle Dealers Association
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Inside the Minnesota Zoo with John Frawley and Jamie Flaws
25:21
25:21
Play later
Play later
Lists
Like
Liked
25:21
Created by the State of Minnesota, the Minnesota Zoo opened in 1978 with a mission to connect people, animals, and the natural world to save wildlife. Cutting-edge exhibits provide exciting experiences with animals and their habitats, introducing guests to species from around the globe. Education programs engage audiences at the Zoo, throughout the…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
April data and trends with Ryan Atkinson, upgrade to product pages, and NBDA webinar
29:31
29:31
Play later
Play later
Lists
Like
Liked
29:31
Look back at April data and help share some actionable items for helping retailers capture more business Ryan was back in Colorado last week and saw a lot of our team based out of there. We did a pinball happy hour on Thursday, a gravel ride on Friday, and went to the Supercross race in Denver on Saturday. We are stoked about the big software enhan…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Cycling to Success: How I Turbocharged Sales and Profits in My Bike Shop
46:58
46:58
Play later
Play later
Lists
Like
Liked
46:58
Send us a Text Message. This episode’s guest is Mickey O'Brien, the entrepreneurial force known as "Laid Back Mickey." He scaled his first bike shop to three locations in three years before founding a #1 cycle shop specializing in premium recumbent trikes. Through strategic marketing and unwavering dedication to customer satisfaction, Mickey drove …
…
continue reading
Send us a Text Message. Heather reviews tips for Bicycle Retailers to gain more social media followers. Support the Show.By National Bicycle Dealers Association
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Making 2-Wheel Electric Mobility Accessible to Everyone
44:07
44:07
Play later
Play later
Lists
Like
Liked
44:07
Send us a Text Message. This episode’s guest is Alessandro Pregel, sourcing lead, Upway. Upway is building the largest marketplace for reconditioned e-bikes, making electric mobility more affordable and reducing waste-helping retailers move product, with a mission to make 2-wheel electric mobility accessible to everyone. Listen and learn more about…
…
continue reading
Send us a Text Message. This Friday Flex is Tips for Bicycle Retailers to Optimize Their Website! Support the Show.By National Bicycle Dealers Association
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Minnesota's Rise as a Sports and Events Powerhouse with Wendy Blackshaw
21:39
21:39
Play later
Play later
Lists
Like
Liked
21:39
Meet Wendy Blackshaw, the driving force behind Minnesota Sports and Events as its President and CEO. Wendy has steered Minnesota towards a remarkable era, attracting an unprecedented variety of world-class events. Her leadership has brought renowned events like the NCAA Women’s Final Four and the record-breaking 2023-2024 Big 10 Women’s Basketball …
…
continue reading
Send us a Text Message. This episode’s guest is William Alcorn, President (and Founder) and Sue George, Vice President from Bikeflights. We discuss how trends in our industry affect the Bikeflight's business and how their crew stays nimble to provide great service as a mediary. Support the show Support the Show.…
…
continue reading
Send us a Text Message. This week on our Retail Design Flex we cover fixtures and merchandising. Support the Show.By National Bicycle Dealers Association
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Do you ever wish someone would give you a straightforward answer to your website and marketing questions? We will.
15:35
15:35
Play later
Play later
Lists
Like
Liked
15:35
There are many things in life where clear-cut answers are difficult to come by. Websites and marketing certainly fall into this category. Do you ever wish someone would just tell you the answers? We will. Today, based on our own experience - even if you only consider us, Suzie and Mark, that is a combined 20 years here at Workstand working with bic…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Retailer Spotlight - Bicycle Ranch Tucson
51:20
51:20
Play later
Play later
Lists
Like
Liked
51:20
Send us a Text Message. This episode’s guest is our friend Steve Morganstern, owner at Bicycle Ranch Tucson. We talk leveraging brand and awards to tell customers the story of “why us,” discuss the changing market and how shops can succeed with the right tools. In addition, we cover unique strengths of their team and one’s other retailers can pick …
…
continue reading
Send us a Text Message. This week's Flex focuses on solving unmet customer needs. Support the Show.By National Bicycle Dealers Association
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Food Truck Success with Jersey Jo’s and Infuzn Foods
19:51
19:51
Play later
Play later
Lists
Like
Liked
19:51
Food Trucks are not new concepts, but they are growing in popularity and variety. Two culinary professionals share their entrepreneurial journey in the food industry, which has evolved into Food Trucks. Joseph Phillips is owner and operator of Jersey Jo’s, serving authentic cheese steak sandwiches in Rochester, MN and Chandu Valluri is a partner wi…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Bentonville Bike Fest / NBDA Retailer Summit - See you there!
36:38
36:38
Play later
Play later
Lists
Like
Liked
36:38
Send us a Text Message. This episode’s guest is Kenny Belaey. Founder of Bentonville Bike Fest. I was excited to have Kenny on the show again to talk about how the festival has grown, what to expect for 2024,and the years to come. The Bentonville Bike Fest is happening just days after the NBDA Retailer Summit. Giving retailers and suppliers a chanc…
…
continue reading
Send us a Text Message. Our Friday Flex this week is about rider experience. Support the Show.By National Bicycle Dealers Association
…
continue reading