Ready to rock your sales game? Welcome to ‘Resilience Rocks Sales’, the ultimate podcast for sales professionals wanting to outperform their competitors without sacrificing their health or relationships. Hosted by Stacey Copas, each episode features practical tips, interviews and inspiring stories from experts who have succeeded over their setbacks. This isn’t just another sales podcast, it’s a path to discovering your peak potential. Join us as we dive deep into the power of resilience and ...
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Bob, Jason, and Matt love to talk about movies, joke around, and generally have a good time! Each episode will focus on one actor, writer, or director and three of their movies.
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CORCasts from Paycor: All things relating to HR technology for SMBs in 10 minutes or less.
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A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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This podcast helps you turn your company culture into rocket fuel for meaningful growth. It explores how we can make work synonymous with fun, meaning, and belonging and looks at how we can build remarkable cultures that scale as our businesses grow and the world keeps on changing.
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"Bling Talks: Success Strategies from the Jewelers' Universe" is a must-listen podcast that shines a spotlight on the brilliant minds and innovative spirits driving the glamorous world of jewelry. Each week, join our host as we explore the inspiring stories of successful bridal jewelers, business moguls, and pioneers who've carved their niches in the competitive landscape. From decorated designers, sales professionals, entrepreneurs, and owners of small boutiques into thriving empires, we'll ...
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AI in College: Educating Future Jewelers - A Conversation with Vivienne Varay, Visual Artist and Lecturer
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Episode Summary: Journey to Metalworking Artist: Vivienne Varay shares her path from photography and design to metalworking, leading to a Master of Fine Arts in jewelry from the University of Georgia. Sales Experience and Partnerships: Vivienne discusses her sales role with a company partnered with major retailers, focusing on customer engagement a…
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[Encore] Why can't providers and plans just get along?
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(This episode originally aired on March 12, 2024.) The relationship between health plans and providers has always included an element of friction, but lately, it seems like the temperature is rising. And you've probably noticed – public contracting disputes increased by 69% between 2022 and 2023. That's why, in this episode, host Abby Burns invites…
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Personal Branding for Sales Success with Samantha J Brunskill | Resilience Rocks Sales Ep. 24
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In this episode of Resilience Rocks Sales, we meet Samantha J Brunskill, an expert in personal branding and luxury brand creation. She introduces us to the concept of choosing the right buyer and designing your sales process around presupposing people are empowered and self-led. Samantha shares insights from her journey, including her success with …
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217: How to make innovation real: Live from Advisory Board's Clinical Innovation Summit
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Healthcare leaders have dozens of priorities on their plates, and achieving innovation is not as simple as just buying a new technology or implementing a new care model. Frankly, it can be overwhelming not just to see innovations through, but even to get started. So, what does it really take to innovate? And how do you align your organization’s cha…
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216: Why providers and employers need to focus on women's health "beyond the bikini"
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It seems like a no-brainer for healthcare organizations to allocate time and attention to a health condition that is guaranteed to affect 50% of adults during their midlife years—but that hasn’t been the case. We’re seeing momentum around making menopause mainstream—from the White House directing research funding, to Hollywood stars talking openly …
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215: Why Walmart and other retailers are exiting primary care delivery and why it matters
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In recent years, we’ve seen large retailers like CVS, Walgreens, Walmart, and even Amazon add to their care delivery portfolios, specifically through offering low-acuity primary care services. But it seems like the tide may be shifting. In April, Walmart announced that it’s shuttering its primary care operations and virtual care arm—and it’s not th…
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Chasing Stars in Sales with James Michael | Resilience Rocks Sales Ep. 23
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In this episode, Stacey chats with James Michael from Justified Talent about his unique journey from the military to becoming a small business sales recruiter. James shares his insights on resilience, the psychology of performance, and his innovative approach to recruitment that ditches the traditional resume for behavioural analytics. Highlights: …
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Behind the scenes: Our journey to four years, 1M downloads
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Radio Advisory first started production in April 2020 to deliver timely, critical messages to healthcare professionals navigating the early days of the Covid-19 pandemic. Four years, 200+ episodes, and one million downloads later, Radio Advisory continues to bring insightful conversations and valuable insights to listeners passionate about driving …
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214: Is Governance the answer to AI integration? Duke says yes.
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Generative AI is one of the most widely discussed topics in the industry today. There is continued excitement, mounting anxiety, and dozens of questions for health leaders to answer. While the healthcare industry has been working tirelessly to adapt to the almost unbelievable rate of change, many organizations struggle with how to ethically impleme…
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213: Radio Advisory Live: Why "value" doesn't have to be zero sum, with Stacey Richter
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The healthcare industry has been rocked by the pandemic and thrown headfirst into a new era of technological and therapeutic revolution. Yet, in the midst of all this change and uncertainty, healthcare leaders are expected not just to survive, but actually drive value for their organizations, patients, and communities. The problem is, “driving valu…
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212: Lessons from the C-Suite: Google's Chief Health Officer Dr. Karen DeSalvo on healthcare's cognitive industrial revolution
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The rise of generative AI has impacted healthcare in many ways – one of which is that it’s pushing Big Tech toward becoming not just a relevant, but a central player in the industry. And when we’re talking Big Tech, we have to include Google. Google’s activity in healthcare has been turbulent since it entered the space nearly two decades ago, but i…
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Adapting to the AI Revolution with Ben Angel | Resilience Rocks Sales Ep.22
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In this episode of Resilience Rock Sales, Ben Angel, author of The Wolf is at The Door - How to Survive & Thrive in an AI-Driven World, discusses the impact of artificial intelligence on businesses, particularly in sales. Ben shares his journey, insights on AI's fast-evolving landscape, and gives practical advice on leveraging AI tools while being …
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211: Pursuing financial sustainability in cell and gene therapy delivery
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So far in our series on bespoke care and innovation, we’ve delved into the future of cancer care and the opportunities for equity in precision medicine. But we can’t conclude our series without talking about one of the most exciting developments in the field: cell and gene therapies. We’ve talked about these therapies on the pod before—but like eve…
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210: How you approach precision medicine matters—for some patients more than others
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It's no secret that healthcare is becoming more and more personalized – or “bespoke” – as increasingly sophisticated diagnostics and therapeutics continue to explode into the market. This vast pipeline is redefining the industry in several ways—but there is real risk associated if the stakeholders responsible for developing, delivering, and paying …
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Curiosity Driven Sales with Denise Murtha Bachmann | Resilience Rocks Sales Ep.21
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In this episode of Resilience Rocks Sales, host Stacey Copas is joined by Denise Murtha Bachmann to explore the transformative power of curiosity in sales. Denise shares her 30-year journey from door-to-door sales to becoming a leading voice in AI and machine learning within the sales industry. Together, they discuss how curiosity can enhance clien…
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209: Predicting what oncology will look like in 2030
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There has been a lot of change in the oncology space in the last few years. These changes have brought new pressures, like workforce strain, increased competition, rising spend, and more. While many leaders are worried about the "right now," it is crucial to consider how you can best position yourself for the future of cancer care. That's why, in t…
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The Power of Evangelism in Sales with Leslie Greenwood | Resilience Rocks Sales Ep.20
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In this episode of Resilience Rocks Sales, we meet Leslie Greenwood, a dynamic force in the world of sales, leadership, and community building. Leslie shares her journey from being a 'stay-at-home mom' to becoming a successful sales leader and the co-founder of Wednesday Women, a platform dedicated to highlighting executive women throughout the yea…
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208: Authors Jim and Bob Rebitzer ask, "Why can't healthcare be better and cheaper?" (Live from The Players 2024 Championship)
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According to economist Jim Rebitzer and healthcare consultant Bob Rebitzer, the healthcare industry has failed in achieving what many other sectors have accomplished – improving products, while simultaneously reducing costs over time. In this episode, recorded live at The Players 2024 Championship, host Rachel (Rae) Woods invited Jim and Bob to dis…
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207: Nurses Week 2024: Build care teams, not assembly lines
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Radio Advisory has commemorated Nurses Week every year since we started production in April 2020. A lot has changed since the early days of the pandemic, but the reality is that we’re still grappling with a workforce crisis defined by rising burnout, turnover, and shortages. Celebrating nurses just one week out of the year will not suffice in addre…
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206: 24th Secretary of HHS Alex Azar shares his vision on healthcare transformation
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As healthcare leaders continue to contend with workforce shortages, technological shifts, and fragile financials it can be hard to predict what the future looks like for their organizations and the transformation that needs to happen to improve healthcare for all. In this episode, host Rachel (Rae) Woods invites the 24th Secretary of the U.S. Depar…
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Making the Magic Word 'Yes' Happen More Often with Todd Hartley | Resilience Rocks Sales Ep.19
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In this episode, I had the opportunity to sit down with Todd Hartley, the powerhouse behind Wirebuzz, to find out the secrets of securing a 'yes' more often. Todd shares his journey from a struggling sales novice who accidentally found the best way to sell his agency services, to becoming a sought-after sales trainer on the world's biggest stages. …
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205: Live from ViVE 2024: Four leaders on how technology is redefining clinical work
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46:22
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You might be burned out from talking about burnout. But the truth is, healthcare workers are still suffering from high administrative burden, reduced autonomy, and a cycle of turnover and retirements that we cannot escape. In response, industry leaders are looking to the latest and greatest technologies to unburden their workforce and improve the m…
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Carolyn Butler Madden: Exploring the Link Between Purpose and Profit
59:45
59:45
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Have you ever wondered what it would take to tackle some of humanity's most urgent challenges such as climate change, social inequality, armed conflicts or economic disparity? If you have, you’re not alone. But not all of us think that THE institution with the highest capacity to create positive change in the world is business. My guest today, Caro…
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Generating High Converting Leads with Ben Jones | Resilience Rocks Sales Ep. 18
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In this episode of Resilience Rocks Sales, Stacey is joined by Ben Jones, a seasoned expert in generating high-converting leads and developing young entrepreneurs. Ben shares his journey from selling vegetables on the roadside to becoming a successful figure in the sales landscape. He discusses the importance of resilience in sales, the transformat…
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204: Unveiling "Bespoke Care": Healthcare's tailored future
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High-cost drugs, generative AI, diagnostic testing – the pace and sophistication of healthcare innovation has been keeping our experts busy over the past several years. At some point, they realized there was something deeper going on – a sea change in what healthcare innovation is seeking to achieve, and the world it's pushing us toward. This week,…
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203: Value series: Is the future of VBC in specialty care? Zing Health & Strive Health say yes.
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Last week, in part two of our series on value-based care, we talked about how CenterWell, Humana’s provider arm, turned to senior-focused primary care to grow their value-based strategy. But as the Medicare Advantage market gets larger, older, and sicker, it is becoming clear that a focus on primary care isn’t enough. The fact is, VBC in specialty …
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202: Value series: Why CenterWell (and Humana) is going all in on senior care
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Last week, in part one of our series on value-based care, we talked all about health systems taking on risk, and why that looks a bit different for everyone. This week, we're exploring an organization that embodies that principle. CenterWell, Humana's provider arm, is pursuing value-based care by going all in on senior focused care. So how are they…
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The Power of Asking for More with David Meltzer | Resilience Rocks Sales Ep.17
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This episode of Resilience Rocks Sales, featuring David Meltzer, digs into the power of asking for more in sales, leadership, and life. David shares his journey of resilience, transitioning from a world of scarcity to one of abundance by embracing values, daily practices, and an execution model that prioritizes giving, receiving, and asking for mor…
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Andy Molinsky: Building Relationships Across Cultures
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Have you ever felt like you are not connecting with someone and the barrier that stands in the way is cultural? It might be that the jokes you crack don't land, the emails you send seem to miss the mark, or the way you lead meetings doesn't resonate with everyone in the room. It can be like trying to tune into a radio station but finding yourself b…
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201: Value series: What does health system VBC adoption actually look like?
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In a few weeks, Advisory Board will be convening leaders across the industry in New Orleans, Louisiana to talk about the meaning of "value" in healthcare. In anticipation of the Value Summit, Radio Advisory will be spending the next three weeks talking about one major expression of value in the industry – value-based care. In the first episode of o…
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The Go-Giver Approach to Sales with Bob Burg | Resilience Rocks Sales Ep.16
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In this episode of Resilience Rocks Sales, Stacey speaks with the author of Endless Referrals and The Go-Giver series, Bob Burg. You'll hear Bob's captivating journey from broadcasting to becoming a globally recognized sales expert, known for his transformative philosophies on the power of giving in sales. Explore the core principles of The Go-Give…
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200: Why 2024 is a make-or-break year for corporate medical groups
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In the last five years, the health care industry has seen an explosion of corporate ownership over medical groups. It's been relatively smooth sailing for many of these groups so far—but in 2024, they may face the same challenges as incumbents. In this episode, host Rachel (Rae) Woods invites Advisory Board physician experts Sarah Roller and Eliza …
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199: Why can't providers and plans just get along?
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Producers' note: We know a lot of organizations have been and are being affected by the major cyberattack of Change Healthcare systems and resulting outages. We won't be addressing it in this episode, but if you have questions or are looking for more information please go to https://www.unitedhealthgroup.com/changehealthcarecyberresponse. The relat…
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Resilience and Vulnerability in Sales Leadership with Michael Nitschke | Resilience Rocks Sales Ep.15
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In this episode of Resilience Rocks Sales, Stacey Copas shares a deep and vulnerable conversation with Michael Nitschke, author of Leading Out of Loss. Michael shares his incredible journey from being a successful real estate salesperson to taking on the additional role of CEO at only 30 after the sudden passing of his father. With no management ex…
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198: PE firm General Catalyst is buying a hospital — here's our take
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Corporate entities like health plans, retail companies, and PE firms have aggregated large, diverse portfolios of care delivery assets over the past decade – with one notable exception: no one was buying hospitals. But in January, venture capital firm General Catalyst bucked that trend and announced its intent to acquire Summa Health, a 3-hospital …
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Nurturing Resilience and Consistency for Success in Sales with Lisa Barry | Resilience Rocks Sales Ep.14
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In this episode of Resilience Rocks Sales, we meet Lisa Barry, a consistency expert who shares her journey from engineering to having million dollar months in coaching. Lisa discusses how having an all-in 'whatever it takes' approach when working with her mentors led to her success. She highlights the importance of internal strength in sales and ho…
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197: Lessons from the C-Suite: Demystifying generative AI with Dr. John Halamka, President of Mayo Clinic Platform
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Artificial intelligence has been rocking industries across the world, and healthcare is no exception. But what impact will it have exactly on physicians? Health systems? Data sovereignty? In this episode, host Rachel (Rae) Woods passes the microphone to Eric Larsen, President Emeritus of Advisory Board and President of TowerBrook Advisors. In this …
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Strategies for Turning Setbacks into Success with Craig Schulze | Resilience Rocks Sales Ep.13
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In this episode of Resilience Rocks Sales, Stacey sits down with entrepreneur Craig Schulze to unpack his remarkable journey of resilience in business and life. From becoming an engineer and starting his own fitness business after leaving home at 15, to surviving the tumultuous global financial crisis, Craig's experiences offer valuable insights in…
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Gary Ware: Playful Rebellion at Work
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When was the last time you were genuinely playful at work? If you are like most of us, it might have been a while. We’ve been conditioned to believe that work and play don’t really mix. Not only we’ve been taught to draw a clear demarcation line between work and play, we’ve also been convinced that work is somehow way more noble and more important …
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196: The future of surgery (no, it's not just robots)
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Headlines about the future of surgery often focus on robots in the operating room– but innovation in surgical care and operations goes beyond robotics. In reality, the solutions to surgery leaders' problems – like inefficiency and dwindling margins – may be less futuristic than you'd think. In this episode, host Rachel (Rae) Woods invites Advisory …
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Taking Care of Your Mental Health While Leading Others with Kirsty Nancarrow | Resilience Rocks Sales Ep.12
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In this episode, Stacey sits down with Kirsty Nancarrow, a former ABC journalist and chief of staff who shares her compelling journey, from being a frontline journalist exposed to daily trauma to prioritising her mental health and starting her media training business. She highlights the vital importance of video content in today's digital age, the …
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195: Site-of-care shifts: It's time to go on offense
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The data doesn't lie: site-of-care shifts are accelerating. Health systems rely on surgical volumes as a major revenue driver, but as more procedures take place outside of the hospital, systems are not necessarily positioned to capture the shift in volumes – or revenues. So, what should health systems do? To answer that question, host Abby Burns ta…
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Bob Sutton: On Making the Right Things Easier and the Wrong Things Harder
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Can you remember a time when it felt like things at work were unjustifiably and annoyingly hard? Maybe you had to read a 1000-word email that could have been just one paragraph, or had to attend a two-hour meeting that could have been an email. Or maybe you had to manually input data although the process should have been automated ages ago. The rea…
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194: The patients are not all right: Unpacking the quality crisis with The Joint Commission's Dr. David Baker
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We've all seen headlines about decreasing quality in U.S. healthcare. In an industry battling with workforce shortages, rising health needs, missed prevention, workplace violence, and rising healthcare needs, it's no wonder quality is falling and adverse events are rising. The fact is: in 2024, the patients are not all right. In this episode, host …
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Building Strong Leadership Relationships in Sales with Christopher Gersitz | Resilience Rocks Sales Ep.11
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In this episode, Stacey Copas speaks with Christopher Gersitz about his journey from being a physics and chemistry instructor to becoming Vice President of National Sales for Cardinal Health, a Fortune 15 company, overseeing a $7.5 billion responsibility. He talks about the importance of resilience in sales, normalising rejection, and highlights th…
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193: Is health system growth still possible?
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Between high labor costs, inflation, workforce shortages, and a host of other challenges, the past couple of years have been some of the most straining financial times for health systems in recent memory. Though the tides may be starting to turn, it is critical that health systems do not get complacent. How can health systems prepare to grow in the…
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Zoe Chance: Becoming a Master Influencer
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Do you want to be more influential? For most of us, the answer is yes. Greater influence often translates to more power, enabling us to achieve our goals, drive change, and create positive impact. But delving into the strategies and tactics of influence can leave us feeling uneasy. Words like “manipulative,” “sneaky,” and “coercive” come to mind. Z…
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Relaxed Selling with Dave Clare | Resilience Rocks Sales Ep.10
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In this episode of Resilience Rocks Sales, Stacey catches up with Dave Clare, CEO and Founder of Circle Leadership where he shares insights on effective leadership, combining resilience, leadership skills, and caring for clients. Dave shares his perspectives on the power of resilience for salespeople. They discuss the importance of building strong,…
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192: What CEOs need to know in 2024 (Part 2)
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Last week, in the first part of our series on what CEOs need to pay attention to in 2024, we discussed several of the seismic changes that have emerged in the healthcare industry. In particular, we discussed where care is delivered, and how the healthcare industry is shifting from hospital-first care delivery to vertically integrated ecosystems. In…
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191: What CEOs need to know in 2024 (Part 1)
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As we step into 2024, there is no denying that the healthcare industry is vastly different than it was 5 years ago, 1 year ago, maybe even one month ago. As the immediacy of the pandemic has ebbed, several other seismic changes have emerged that promise to transform the core of the healthcare industry. Understandably, healthcare leaders are concern…
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