Best Bradley Gross Podcasts (2024)

1
Off-Boarding: You're Doing It Wrong (and It's Gonna Cost You)! 11:28

25d ago11:28

11:28

You're doing off-boarding wrong! You're not considering all of the crucial issues involved when a customer says, "goodbye!" I'm about to give you some winning off-boarding strategies that might save you thousands of dollars in attorneys' fees. You ready? Let's do this.By Bradley Gross

1
Solving the Confidentiality Paradigm: Marketing to Medical and Legal Verticals 15:39

2M ago15:39

15:39

Lawyers and doctors owe a very special duty of confidentiality to their patients and clients, and that makes them hesitant to hire MSPs. Want to know how to leverage that hesitancy to convince medical and legal verticals to work with your MSP? Listen up. The latest Technology Bradcast is here!By Bradley Gross

1
MSPs Pushing Back: Negotiating "Take It or Leave It" Terms 19:07

3M ago19:07

19:07

As an MSP, navigating negotiations is key. But what happens when your customers push for terms that shouldn't be on the table? How do you explain things in a way that will settle the issues in your favor? Listen up.By Bradley Gross

1
Fixing the Way Cybersecurity is Sold 33:24

4M ago33:24

33:24

Industry veteran Eric Pinto, Senior Director of Channel & Product Strategy at SocSoter, believes that the way MSPs sell cybersecurity is broken. And we, at the Bradcast, couldn't agree more! Join us on this episode as we sit down with Eric to discuss what's broken about cybersecurity sales and what mature MSPs can do to fix the situation.…

1
Cork Warranty: A Solution to a Broken Insurance Industry? 21:39

5M ago21:39

21:39

Insurance can be a costly and unattainable expense for MSPs. But here comes Cork, offering warranty-based coverage programs that promise financial protection to participating MSPs. Might that help your MSP feel more secure? Might it protect your MSP from financial disasters related to security breaches? For answers, I sat down with Nick Wolf, Cork'…

1
When Bad Things Happen to Good Contracts 13:44

5M ago13:44

13:44

You try to enforce your expensive, attorney-drafted agreement only to find out that you can’t. If that's happened to you, then were a victim of poor implementation. Want to find out how to correctly implement your customer-facing agreements to avoid implementation problems? Listen up.By Bradley Gross

1
Law Firm Sues Its MSP: A Sign of Things to Come? 16:04

5M ago16:04

16:04

A law firm experiences a ransomware attack and sues its MSP and solution provider for negligence. The case has all the elements of an MSP’s nightmare: services promised but not delivered, hackers demanding huge amounts in ransom, and backup files that, it turns out, never existed. As an MSP owner, should you be concerned about this case? Might it s…

1
Inside the Deal: Sonicwall's Acquisition of Solutions Granted 38:49

7M ago38:49

38:49

Late last year, one of the most notable acquisitions in the cybersecurity industry took place: Sonicwall acquired Solutions Granted. You might have read about the deal, but do you know what motivated two of the most respected cybersecurity companies to get together? Do you know how that acquisition will benefit your MSP? In this very special episod…

1
The Seven Deadly Words 12:01

7M ago12:01

12:01

There are seven words that cause MSPs to spend millions of dollars unnecessarily. There are seven words that MSPs always use to justify why they were unprepared; why they were caught without contracts, without insurance, without foresight. No other words have exposed MSPs to so much liability, costs, and heartaches. Want to know what they are? List…

1
Three Mistakes You Cannot Repeat in 2024 13:46

8M ago13:46

13:46

"We don’t have insurance. We don’t always use quotes. We've let our receivables get too high." Too often throughout 2023 I’ve heard those sentences uttered from MSPs nationwide. If they sound familiar to you, then you need to correct that situation right now--and I'm going to tell you how to do that. Welcome to the next episode of the Technology Br…

1
A CISO Is Charged With Fraud. Should You Be Worried? 15:08

9M ago15:08

15:08

A CISO has been charged with fraud. Does this mean that CISOs and company directors will be responsible for all cybersecurity vulnerabilities? Has the government’s oversight of the cybersecurity industry suddenly changed? Should you be worried? Listen up.By Bradley Gross

1
The Evil Magic Lawyers Use To Defeat Payout Clauses (And How to Stop It)! 11:35

10M ago11:35

11:35

Your customer terminates your agreement prematurely and without cause. The payout clause in your agreement requires your customer to pay out the balance of the contract, but your customer's lawyer says it's unenforceable--and maybe it is. Do you want to avoid the "evil magic" that lawyers use to circumvent payout clauses? Then listen up.…

1
MSPs: Overcome the ”Attorney Requirement” in Small Claims Court 6:54

11M ago6:54

6:54

Your customer owes your MSP business a small amount of money, so you file a small claims action and you don’t hire an attorney--because attorneys are expensive, right? But the judge won't let your case proceed unless you hire an attorney. What can you do? Listen up.By Bradley Gross

1
Guide Your Customers and Avoid (Expensive) Friction 12:33

12M ago12:33

12:33

Guidance is the key to great relationships between MSPs and their customers. Too many MSPs don't provide the right kind of guidance to their customers, and that’s causing friction--the kind of friction that attorneys resolve by the hour. And those attorneys don’t give a damn about your business, but I do. Want to know how to provide guidance? Liste…

1
Atlanta United FC Weekly - 207 - Burned in Dallas 42:32

12M ago42:32

42:32

Kevin and Tim are back to discuss Atlanta United FC's latest Major League Soccer match against FC Dallas, at Toyota Stadium. Did the Five Stripes escape with a point, or did they drop two points? Support this podcast at — https://redcircle.com/atlanta-united-fc-weekly-a-home-before-dark-atlanta-united/donations Advertising Inquiries: https://redcir…

1
Atlanta United FC Weekly - 206 - Skyline Chili is Still Gross 1:02:50

12M ago1:02:50

1:02:50

Kevin, Dan and Tim are back to talk about the heartbreaking loss to Cincinnati FC, following a beatdown of southern Major League Soccer rival Nashville SC. Support this podcast at — https://redcircle.com/atlanta-united-fc-weekly-a-home-before-dark-atlanta-united/donations Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https:…

1
Unilateral Changes to Your MSA Are Unenforceable 12:00

12M ago12:00

12:00

Some MSP's think that they can update their master agreement simply by posting updated terms on a central website. It's so effortless. It's hands-off. It's so...UNENFORCEABLE. If you think you can unilaterally change your MSA and then force your customers to accept the modified MSA simply because your MSA says "that’s the way it is," well, you’re i…

1
Atlanta United FC Weekly - 205 - Its been 84 years 52:23

1y ago52:23

52:23

Kevin and Tim are back to get geared up for Atlanta United's return to the pitch up in Seattle. Support this podcast at — https://redcircle.com/atlanta-united-fc-weekly-a-home-before-dark-atlanta-united/donations Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy…

1
Atlanta United FC Weekly - 204 - Snip, Snap, Snip, Snap 1:29:56

1y ago1:29:56

1:29:56

Kevin, Dan and Tim are back! Talking all the latest things around hometown Major League Soccer side Atlanta United FC. Support this podcast at — https://redcircle.com/atlanta-united-fc-weekly-a-home-before-dark-atlanta-united/donations Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy…

1
MSPs Say Goodbye to Non-Competes in NY 15:50

1y ago15:50

15:50

New York is about do to away with non-compete provisions. That means that your employees can quit and then open up a competing shop or even work for your biggest competitor. So what does that mean for your company? Should you panic? Should you care? The answers are ahead…listen up.By Bradley Gross

1
Atlanta United FC Weekly - 203 - Winning can be Messi 1:01:35

1y ago1:01:35

1:01:35

Kevin and Tim are back after a little hiatus to talk Atlanta United, Lionel Messi, and all that good stuff. Support this podcast at — https://redcircle.com/atlanta-united-fc-weekly-a-home-before-dark-atlanta-united/donations Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy…

1
ATLUTD Weekly - 201 - Heartbreak in the Volunteer State 49:45

1+ y ago49:45

49:45

Kevin and Tim are back after a brief hiatus to talk about the recent run of form of ATLUTD following their defeats to Memphis 901 in US Open Cup and Nashville SC. Support this podcast at — https://redcircle.com/atlanta-united-fc-weekly-a-home-before-dark-atlanta-united/donations Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out:…

1
Atlanta United FC Weekly - EPISODE 200! - The Quarterly Review 2:06:24

1+ y ago2:06:24

2:06:24

We're so excited to be joined by friends to celebrate our 200th episode. Tonight we have Joe Patrick, Eric Quintana, and Paysoninho himself to talk about the past few years here watching Atlanta United throughout all the highs and lows and roster transitions that brought us this far. We talk about ATLUTD's current run of form and what the future ma…

1
Atlanta United FC Weekly - 199 - Revenge vs RBNY, Prep for NYCFC 59:34

1+ y ago59:34

59:34

Kevin and Tim are back to talk through Atlanta United FC's recent breakthrough against Red Bull New York. This weekend's victory, during MLS Matchday 6, marked the first time the Five Stripes have topped the Red Bulls in a Major League Soccer regular season match. Though the performance was less than a resounding win or performance, it still marked…

1
Atlanta United FC Weekly - 198 - Columbus Crew - Don't Call it a Comeback 41:55

1+ y ago41:55

41:55

Kevin and Dan are back to talk through the thrashing Atlanta United FC took at the hands of Columbus Crew during Matchday 5 of the Major League Soccer season. Unfortunately it wasn’t just that Atlanta lost, but the manner in which they did so. By what would be the worst loss in team history, there was little positives to take away. It didn’t help t…

1
ATLUTD Weekly - 197 - Blow out vs Portland, Prepping for the Crew 1:06:54

1+ y ago1:06:54

1:06:54

Kevin, Dan and Tim are back to talk about Atlanta United FC's drubbing of Western Conference opponent Portland Timbers during Major League Soccer Matchday 4, a rematch from the 2018 MLS Cup. A match that was a resounding win for Atlanta and a much needed springboard for the club. With goals scored by all 3 designated players, Almada, Araujo, and Gi…

1
Atlanta United FC Weekly - 196 - Queen Sheet, Wilin Out, PDX in ATL 1:01:20

1+ y ago1:01:20

1:01:20

Dan and Tim are back to break down the 3-0 victory for Atlanta United FC against nextdoor neighbors Charlotte FC during Major League Soccer matchday 3 of the 2023 season. Though recent years may have cast doubt in the region, so far this season, Atlanta looks to regain its title as the only soccer royalty in the south with a win over the Queen City…

1
Atlanta United FC Weekly - 195 - Toronto FC - It's All Greek to Me 1:04:21

1+ y ago1:04:21

1:04:21

The boys recap the 1-1 draw to Toronto FC. In a game that finally saw the Greek God's debut, as Giakomakis got his first minutes with the team. Even though his goal didn't hold-up and was called offside, his impact is immediately felt with the team. While we're only a couple of weeks into the season, Atlanta looks to get back on track after missing…

1
ATLUTD Weekly - 194 - 3 Points at the Benz, Bring on the Bradleys 1:13:14

1+ y ago1:13:14

1:13:14

Kevin, Dan and Tim are back to recap the season opener where Atlanta United FC squeaked out a last-second victory agains San Jose Earthquakes. Dan gets you prepared for the Toronto FC match on Saturday in Major League Soccer Matchday 2. Support this podcast at — https://redcircle.com/atlanta-united-fc-weekly-a-home-before-dark-atlanta-united/donati…

1
Not Using an MSA? Don’t Forget Where You Are. 11:56

1+ y ago11:56

11:56

MSPs that use service agreements only some of the time (instead of all of the time) forget where they are. They forget what could be ahead. If that's what you're doing, then you need a dose of reality. Listen up.By Bradley Gross

1
Atlanta United FC Weekly - 193 - ATLUTD vs San Jose, MLS Opener, Toluca 1:14:04

1+ y ago1:14:04

1:14:04

Kevin, Dan and Tim are back to get ready for the Major League Soccer season opener where Atlanta United will be hosting Western Conference foes San Jose Earthquakes at Mercedes-Benz Stadium here in the heart of Atlanta, Georgia. Atlanta United faces many questions heading into their 7th season of MLS play, especially given the overhaul the team has…

1
Distributed Workforce? Share the Responsibilities! 13:33

1+ y ago13:33

13:33

Your customer’s workforce is distributed. That's a fancy way of saying, “Employees work from home and don't really care about security.” As the MSP, you're supposed to manage all distributed devices and make sure everything's alright. But will it be alright? Maybe, but only if you remember that sharing is caring. Listen up.…

1
Atlanta United FC Weekly - 192 - It's All Greek to me 44:02

1+ y ago44:02

44:02

Kevin and Dan are back to talk about recent goings on with Atlanta United, including incoming signing Giorgios Giakoumakis. Support this podcast at — https://redcircle.com/atlanta-united-fc-weekly-a-home-before-dark-atlanta-united/donations Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy…

1
Atlanta United FC weekly - 191 - Long Live the King 1:16:03

1+ y ago1:16:03

1:16:03

Kevin, Dan and Tim are back. They pay tribute to the late, great Anton Walkes, talk Josef's departure and fanbase reactions, and drone on about roster moves around MLS. Grumpy old man Kevin joins the broadcast for what we hope is not the last time this season. Support this podcast at — https://redcircle.com/atlanta-united-fc-weekly-a-home-before-da…

1
Atlanta United FC Weekly - 190 - Hello Season 7, So Long Number 7 1:18:37

1+ y ago1:18:37

1:18:37

Kevin, Dan and Tim are back for Season 7 of Atlanta United FC Weekly! They discuss the departures of Josef Martinez, George Campbell and Marcelino Moreno. They give their thoughts on the offseason up to this point. Kevin, Tim and Dan are here to bring you a weekly look at their hometown MLS team – Atlanta United FC. They look to bring their insight…

1
Raise Your Fees By Any Amount--And Your Customers Won’t Protest! 10:37

2y ago10:37

10:37

You want to raise your fees because you’re losing money on a customer, but the 3% or 4% increase allowed by your agreement simply won't be enough. Sound familiar? What if I told you that by using a "Brad Gross contract strategy" you could you raise your fees by any amount and your customers won't reject your agreement? It's not impossible. It's exp…

1
Scope Denial: It’s Real (and Much Worse Than Scope Creep) 11:16

2y ago11:16

11:16

Your customer's IT Director approves a quote for service, but after the service is done the customer's CEO says, “I didn’t ask for that service, it shouldn't have been approved and I’m not paying for it.” It’s called “scope denial” and it's painful and expensive situation to fix. Want to avoid it? Listen up.…

1
HaaS: Don’t Be Morgan Stanley 9:03

2y ago9:03

9:03

The headline of the Bloomberg article was simple enough: Morgan Stanley Lost Some Hard Drives. But in that headline was a hidden message to MSPs that offer hardware as a service. And that message couldn’t have been louder, darker, or more urgent. Welcome to the next episode of the Technology Bradcast.…

1
Security Awareness Training: It’s a ”Must Have” 15:48

2y ago15:48

15:48

If you’re not offering a security awareness training solution, then you’re not only doing a disservice to your customers, but you could, under some scenarios, be exposed to legal liability. Wait, what? Legal liability for not offering security awareness training? Listen up. (After listening, check out this link: https://www.everythingmsp.com/videos…

1
Atlanta United FC Weekly - 188 - ATLUTD vs DC Untied at the Benz! 49:06

2y ago49:06

49:06

Tonight Kevin and Tim discuss the much needed win for the 5 Stripes this weekend against DC United. A match that saw Josef Martinez light a spark for the offense that led to 3 goals in 45 mins of regulation. Unfortunately, Atlanta also conceded 2 goals in the same amount of time, with continued questions on both sides of the ball as they look ahead…

1
Atlanta United FC Weekly - 187 - ATLUTD vs FC Cincinnati - A Result Worse than Skyline Chili 1:09:54

2y ago1:09:54

1:09:54

Tonight Kevin and Dan battle the local weather forecast as they discuss the FC Cincinnati draw that continues to leave questions about the team and its capabilities this season. Following a power outage, Dan is joined by Kendrick Brock in the trap to finish up the show in style. Kevin, Tim and Dan are here to bring you a weekly look at their hometo…

1
Atlanta United FC Weekly - 186 - Gutman Sounds Off on Sounders 59:27

2y ago59:27

59:27

Dan and Tim reunite to discuss the recent stoppage time, heart-stopping spectacular victory for Atlanta United FC over Western Conference MLS opponent Seattle Sounders. This was the first time that ATLUTD has beaten the Major League Soccer powerhouse from the pacific northwest. Andrew Gutman, in his second appearance back from injury, fired the Fiv…

1
Atlanta United FC Weekly - 185 - Big Apple Bites Back 59:53

2y ago59:53

59:53

Kevin and Tim break down trouble in the big apple as Atlanta comes away winless in its last two against New York Red Bulls and New York City on the road. They discuss the question on everyone's mind lately: Is Atlanta United a playoff team? While sharing their thoughts on the recent run of form that leaves the 5 stripes on the outside looking in an…

1
Quotes: How Long? How Detailed? How Terrifying! 14:20

2y ago14:20

14:20

How much detail should be in your quotes? What if your quote is too short? What if its too long? What if we answered all of these questions AND told you how to manage your customers' expectations simultaneously? That's exactly what we do in the 41st episode of the Technology Bradcast. Listen up.By Bradley Gross

1
Atlanta United FC Weekly - 184 - Blame Canada, RBNY, NYCFC Preview 1:11:11

2y ago1:11:11

1:11:11

Dan and Tim return to talk about the shambolic loss suffered at the hands of Bob Bradley's Toronto FC squad. Also, the Danload features a NY Red Bulls preview you don't want to miss. Support this podcast at — https://redcircle.com/atlanta-united-fc-weekly-a-home-before-dark-atlanta-united/donations Advertising Inquiries: https://redcircle.com/brand…

1
Atlanta United FC Weekly - 182 - ATLUTD vs Columbus Crew - The Little Bicycle That Could 1:10:05

2y ago1:10:05

1:10:05

We're BACK! Tonight we talk about the bevvy of injuries that continue to plague the Atlanta United roster following an Atlanta loss at home to Columbus Crew. The 5-stripes late game theatrics via Dom Dwyer's bicycle kick goal unfortunately were not enough to secure points for a team struggling to keep opponents out of their own net. We also talk ab…

1
You Can’t Solicit My Employees...Or Can You? 13:25

2y ago13:25

13:25

You can't solicit my employees, and if you do, you'll pay. Or will you? Hmmm... Are non-solicitation agreements really enforceable? If not, then what should you do? Let's talk about it. Listen up. Music: "Werq" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License…

1
Avoid the Pitfalls of Transition Services 13:24

2+ y ago13:24

13:24

Transition services – every MSPs provides them but very few protect themselves from the pitfalls that plague those services. What kind of pitfalls are we talking about ? The kind that can land you in court. I’ll tell you how to avoid those pitfalls right now. Listen up. Music: "Werq" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: …

1
Atlanta United FC Weekly - 181 - ATLUTD vs Chicago Fire - Will the Real Ronaldo Please Stand Up? 1:19:44

2+ y ago1:19:44

1:19:44

Tonight we recap the recent match against the Chicago Fire, one that brought the fastest Hat Trick in Atlanta United history by Ronaldo Cisneros! Despite the goals that continued to be pulled from his hat, one thing that the team is still in short supply of is achilles tendons, as yet a third player in Miles Robinson goes down with a tear in the mi…

1
Atlanta United FC Weekly - 180 - ATLUTD vs Montreal - BRACE FOR IMPACT 1:19:23

2+ y ago1:19:23

1:19:23

Tonight we're joined by Kelly Frances to talk about the latest disappointment this season after Atlanta's loss on the road to Montral Impact 2-1. Another match where the 5 Stripes struggled to capitalize on chances and leaves many wondering where this team is headed this season. Between the injuries and lack of results, and a team that is just a fe…

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