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SCCS-Podcast-The Art and Science of Call Center Success -Richard Blank from COSTA RICA'S CALL CENTER

RICHARD BLANK- TELEMARKETING TRAINER,OFFSHORE BPO & CEO COSTA RICA'S CALL CENTER

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What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. Learn more about leadership, strong corporate culture, outsourcing, and becoming successful i ...
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Richard Blank podcast guest appearances.

Richard Blank podcast guest appearances.

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Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America m ...
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Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larg ...
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Making travel more accessible to young people ages 21-35. Travel tips and travel hacks for solo travelers, who love authentic camping, hiking, and cultural experiences. Some of our travel community's favorite destinations: US National Parks, Costa Rica, Belize, Peru & Machu Picchu, Iceland, Ireland, Spain, Italy, Greece, Thailand, & Bali! Hosted by Matt Wilson, digital nomad, CEO of Under30Experiences, and author of The Millennial Travel Guidebook: Escape More, Spend Less, & Make Travel a Pr ...
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“The Jake Sasseville Show” is hosted by media and hospitality entrepreneur Jake Sasseville and features one-on-one conversations with famous and not-so-famous folks at the intersection of “culture and consciousness” (Huffington Post). He is the CEO and Founder of Imiloa Institute in Costa Rica. Debuting in September 2014 with 300+ episodes under its belt, “Jake” climbed to 250,000 downloads in its first month on the air. Known for having “quite a lot of chutzpah” (INC Magazine), Jake’s conve ...
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Let’s cut the BS for a sec - no matter how successful you THINK you are, there's always MORE to learn about being in business! This podcast is about pushing through adversity, challenging the status quo & learning what you don't know from kick ass entrepreneurs who've been there, done that. LET'S DO THIS!
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The Change the Culture Podcast is here to educate on the importance of Empowerment Self Defense- ESD so that we can prevent and reduce interpersonal violence in our communities and around the world.
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The Thought Room is a combination of edge-of-your-seat storytelling and groundbreaking interviews with celebrated thought-leaders from around the world. Recorded remotely everywhere from hotel rooms in New York City, to a camper van in Maine; from the coastal forests of Costa Rica, to a picnic blanket amongst grapes in a vineyard in Sedona---host Hallie Rose captures rich, face-to-face interviews and intimate storytelling in a variety of eccentric locations. Through a collection of captivati ...
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The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company cult…
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Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world! …
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Need any advice or information, message us. Pablo Arias and I chat about all things shipping and Latin America: how it works, expectations, taxes, and when and when not to ship goods. We also discuss the differences between the countries, the cost of living, and which country is best for what type of person. Free 15 min consultation: https://meetin…
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The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurd…
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The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed thei…
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Need any advice or information, message us. We chatted with Shannon, owner of Pura Villas in the southern areas of Dominical, Uvita, and Ojochal, about her advice for investors looking to purchase a vacation rental in Costa Rica. She explained the perfect design of a home and the amenities and services that make the difference in rental returns. Fr…
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The podcast for global marketers to hear experts talk about opportunities and challenges in increasing multilingual lead gen and revenue. Explore the highs and lows and then delve into best practices for strategies, technologies, processes and quality for translation, transcreation, localization and more. Rapport International provides written tran…
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Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights. …
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Hosted by Faris Alami, The Finjan Show spotlights Entrepreneurship, Globalization, Leadership, Culture and Community. We share insights from the amazing entrepreneurs and leaders that we work with globally, and guests who shedlight on what we call everyday entrepreneurs. While the world focuses on the millionaire and billionaire, most entrepreneurs…
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The Fammission Podcast by Monty G Staff presents #FammissionFriday with special guest Richard Blank The Fammission = Family on a Mission by Monty Jackson Episode 46 In this video we will talk about: - Business - Manifestation - Family https://youtu.be/_Tz_2X-1r4Y?si=-rL78s9cqWkkpZlE Hosted on Acast. See acast.com/privacy for more information.…
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Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat life, featuring stories, interviews, and tips for living abroad. Subscribe for new episodes every week and join our global community of expats and travellers. Connect with us on Instagram, TikTok, Twitter, and Facebook for more insights, behind-the-s…
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Need any advice or information, message us. We get a market update on what is happening in the Central Pacific markets of Jaco, Herradura, and Playa Hermosa. We discuss the vast number of new properties hitting the market and the impact this will have on pricing and rental returns. Travis gives us his viewpoint on what shocks people when they first…
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Welcome to the Coaching 4 Companies. Your go-to destination for transformative insights in business strategy, growth, and development. Coach Wayne Brown and our expert team specialize in business consulting, crafting bespoke solutions for optimal business development. Dive into a world of leadership development, where we unveil the ultimate talent …
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Entrepreneur Talks podcast covers conversations with start-up founders, innovators, and thought leaders from around the world who are disrupting the status quo, expanding their businesses, and bringing innovative ideas to life. Yola's conversational tone is focused on the tough questions about journeys and details the ways of thinking and acting th…
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Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your lif…
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The Dumb Cool Weird Podcast by Wes Walker and Nick Zervas. Entertainment and Costa Rica - Richard Blank It is a podcast that covers old movies from the 20th century that are funny and ridiculous. We cover what is dumb, cool, and weird about each movie. We are raw and don't show mercy!! A podcast that covers everything and anything Dumb, Cool, and W…
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Need any advice or information, message us. We chatted with Cynthia Deslauriers, Real Estate Advisor for Engels & Volkers in Guanacaste, about what buyer agents are in Costa Rica, how to choose one, and questions to ask a potential buyers rep. Cynthia also tells us about the developing beach towns in the area and where she would invest for a 5-year…
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A new kind of Business Podcast built to Grow Smart & Maximize Business Value. Have you ever wondered why other podcasts ask the same questions over and over again, expecting the same answers? And have you ever wondered why you only ever hear the same answers...? Not on THIS show! The Dirt is about getting real with businesses about the true state o…
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This podcast is for a business-to-business audience of entrepreneurs and companies in the photo/imaging retail, online, wholesale, mobile, and camera hardware/accessory industries. Embark with us on a journey to the heart of entrepreneurship as Richard Blank shares the vibrant tale of his rise to business success in Costa Rica. From his early days …
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The #1 podcast for business owners in the meetings and events industry, https://youtu.be/DmEuOj1nuRQ?si=j1ozp_byHoT2tAf7 The Business Of Meetings Podcast. If you are an independent business owner in the meeting and event space, this podcast is for you! Your host, Eric Rozenberg has created this show to bring you strategies, tips, and tactics to hel…
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ST Rappaport - LifePix University If you’re an ADHD entrepreneur who wants to optimize your brain to grow your business with more ease, you’re in the right place. Here we discuss how to optimize ADHD by working on the core of the issue instead of putting on a band-aid. You're brain will learn how to understand time, be organized, get things done ef…
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The Brazilian point of view podcast by Ana Tagliati. Pros and cons of Costa Rica with Richard Blank. For this week's episode, we have another one from the 'another episode, another country' series with Costa Rica. I invited Richard to talk about moving to Costa Rica, the lifestyle he takes in the country, wildlife, safety, cultural aspects and cuis…
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Need any advice or information, message us. We talked to Dawn Lane of Bluewater Properties, the head of the Omni MLS being implemented in Costa Rica, about Costa Rica's MLS adoption, the benefits it will bring, and how we hope it will help investors and people buying Real Estate in Costa Rica. We also chat about what it takes to work in real Estate…
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Interviews, Cracking The Entrepreneur Bottleneck. A successful business needs consistency and grit. The Secrets of Business Growth from 16 Years of Successful Entrepreneurship with Richard Blank https://youtu.be/XVp40w1oBm4 Laurent Notin is a Coach to entrepreneurs, start-up mentor, and the host of Inter:views, Cracking The Entrepreneurship Code po…
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This is the Art of winning podcast. Ashton has spent the last 21 years working with our nation's most elite athletes, leaders and warriors. Ashton has met men and women that live and even die by the phrase 'failure is not an option.' Join us as we explore the mental disciplines, physical practices, and financial tools employed by the true winners o…
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Your host, Greg Ballard, talks with Richard Blank of Costa Rica's Call Center. Costa Rica's Call Center is a state of the art BPO Telemarketing outsource company that personally trains call centers across Central America. They are bilingual and professionally trained and they can do the same for your staff. https://youtu.be/nDFhRVW3XXc?si=XhLnezaxH…
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Need any advice or information, message us. We chatted with Anthony Lewis of Radpad about how his building system allows you to have a vacation rental on your property for as little as $35K in Costa Rica. We also discussed the differences between building and investing in Costa Rica and Nicaragua. Free Consultation: https://meetings.hubspot.com/jak…
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Tech Your Business A weekly podcast simplifying & amplifying tech trends and innovations for Business owners overwhelmed by Technology. In this episode of the Tech Your Business podcast, Peter Banigo chats with Richard Blank, CEO of the Costa Rica Call Center, about outsourcing operations like sales, customer service and back office support. Show #…
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Miss Liz Serves a different T-E-A with a humanitarian mission approach. Miss Liz page is to share and promote all fundraising events and to bring awareness to services who support her vision on making a difference with one cup of a tea at a time. IMMERSE YOURSELF IN THE ENLIGHTENING WORLD OF REAL-LIFE T.E.A (TEACHING EDUCATIONAL AWARENESS) AS WE SA…
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Palindrome -Let's talk about the future of blogs for businesses. Over 20 Years Of Combined Experience In Research-Driven Writing. https://youtu.be/f_dmjjBj_Yo?si=153j8EWKCjC5v4HR We have a proven methodology for research which includes using a network of advisors, carrying out surveys, using technology tools, and referring to some of the latest rep…
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Need any advice or information, message us. Herman Duarte, Lawyer and owner of Simple Legal Consulting and Plan B Costa Rica, talks to us about why Costa Rica is a great place to have as a Plan B, especially as there is so much uncertainty in today's world. He describes the residency options available, how to get citizenship, and why Costa Rica has…
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My name is Joseph K Muscat and my purpose is to bring you through a journey of Neurodiversity awareness and skillsets in the workplace and with entrepreneurs. This is all about transforming our mindset, finding purpose, discovering our superpowers, setting clear goals and creating solutions that will increase productivity and profitability by becom…
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Need any advice or information, message us. We chat with Juan Zuñiga, head Engineer and site manager for Eje Construction, about the different types of construction in Costa Rica and how to build efficiently and on budget. Juan talks about the current construction costs and things you can do to value engineering your project to your budget. Free 15…
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Hosted by the Dillon Street Boys (Sean Miller & Corey Busch, and Bret), three buds from the swamps of Brattlebrook who had a couple of drinks, and made a podcast. Hear about stupid people doing stupid things, facts about things you didn't know, things you don't care to know, but now you do. The boys have also started to invite other guests to join …
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"AN AMERICAN SUCCESSFULLY TELEMARKETING FROM LATIN AMERICA" Interview w/ Richard Blank WHO IS A "SUCCESSFUL QUITTER"? An individual that has overcame obstacles and quit the bad to become successful in their arena. https://youtu.be/hMEUKX-aZbg As an entrepreneur, I have found myself looking for support in different podcasts. Some of my toughest mome…
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Need any advice or information, message us. Scott Cutter, Co-owner of 2 Costa Rica Real Estate, one of the country's most prominent brokerages, chats with us about what is happening in the market, where the opportunity lies, and where he would invest his money over the next 5-10 years in Costa Rica. Free Consultation: https://meetings.hubspot.com/j…
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Street Smart Business Leaders Podcast. Understanding virtual consumers mindset with Richard Blank. On Street Smart Business Leaders, your host, Michon Ellis, encourages entrepreneurs and business leaders to share their expertise and stories of adjusting to ever-evolving consumer habits. We cover topics like business challenges, client success stori…
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Need any advice or information, message us. A Former Costa Rica Tourism Minister who steered CR through the Pandemic and is now the CEO of Travel Company Memorable Costa Rica, Gustavo Segura, chats with us about why Costa Rica is a great place to invest and explains what makes this country unique. Free 15min Consultation: https://meetings.hubspot.c…
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Strategic Business Advisors By Cary Prejean Conversations with business owners, business coaches and other thought leaders in industry to discover what they’re seeing in business in terms of: Recurring problems/breakdowns and solutions used to address them. Best practices in their business New trends/technology emerging in business https://youtu.be…
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Listen to some of the world foremost thought leaders. Learn their wins, losses, struggles, triumphs, and success stories that contributed to building their business empire. Welcome to SAB Podcasts Get cutting-edge business news, tips, tricks, and trends from the biggest, brightest, and most innovative people in business. The SAB Podcast takes you a…
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Once born into existence, everything begins and ends with YOU. So, let's begin this journey to develop your best YOU. https://youtu.be/nQ12KRb5FGw?si=WeMEOcoNxlQVyx53 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced tel…
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https://youtu.be/O6ayksYkwKM?si=4iandqsMp04DlGHT https://youtu.be/-eU4zIc8Bfw Pam Prior, the Entrepreneur's CFO Quarterback; Radio Host; CEO of Priorities Group, Inc.; and #1 Bestselling Author of "Your First CFO: The Accounting Cure for Small Business Owners" Pam Prior, Keynote Speaker, Host of the "Cash Flow" Podcast Awesome Podcast GUEST (Servin…
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Need any advice or information, message us. Andrea Bissinger, resident, real estate law specialist, and realtor in Santa Teresa, Costa Rica, gives us the reality of what is happening in the Santa Teresa market in Costa Rica, one of the country's fastest-growing markets. She also tells us about where she still thinks the opportunity lies. Free Consu…
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Garry Gary Beers INXS bassist performance video. "Shine Like The Sun" rock song by Igni Ferroque. A podcast interview combined with the strong curiosity of a proud member of my favorite band INXS brought me to ggbbasses.com. After carefully navigating the site, one section offered to “HIRE GARRY!” on a track. Naturally, I was very interested in all…
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Need any advice or information, message us. We talked to Jake Alexander, an Investment Specialist with Costa Rica Investments, about the market's current state, what he thinks will happen in 2024, and where he sees opportunities going forward in Costa Rica. Free 15 min Consultation: https://meetings.hubspot.com/jake806/crconsult Contact Us: info@in…
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