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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
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Introducing Alex Shevelenko, CEO and founder of RELAYTO and the host of the Experienced-Focused Leaders Podcast. With a mission to empower seasoned business owners who recognize the critical role of customer experience in achieving success, Alex brings together a community of discerning listeners eager to explore new perspectives and strategies for enhancing their experience-centric approach. In our thought-provoking podcast episodes, we dive deep into the stories and insights of accomplishe ...
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Feeling overwhelmed managing your service business? MyWorkBelt simplifies everything. Our all-in-one platform streamlines scheduling, projects, invoicing, and client communication, so you can focus on delivering exceptional service and growing your business. Join thousands of professionals using MyWorkBelt to elevate their businesses. Visit www.myworkbelt.com to learn more!
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The Social Housing Podcast will be a series of interviews with thought leaders in the Social Housing industry, providing them an exclusive platform to speak about topics important to them, while shaping the conversation around landlords and tenants.
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This is the Product Management Leaders Podcast, in which you hear from some of the top PM leaders about their real-world strategies and tactics for building world-class products. It’s sponsored by Voximplant, the leading serverless communications platform and no-code drag and drop contact center solution. Voximplant enables product leaders and developers to integrate communications into their products such as embedding voice, video, SMS, in-app chat, and natural language processing and it en ...
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An inside look into how leading entrepreneurs, executives, and journalists are bringing cannabis into the mainstream. Join host Rosie Mattio, founder of MATTIO Communications, for unfiltered conversations about the highs and lows of growing a business in this rapidly changing industry.
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Futurum Tech Webcast Leading tech analysts from The Futurum Group share weekly deep dives on the latest tech news, new products and services, mergers, earnings, regulations, and more. The Futurum Tech Webcast will keep you current on what’s happening in the tech space — from startups to industry leaders, emerging tech, and what’s ahead for industries across the globe, along with interviews with tech industry leaders and experts. Subscribe now and stay connected to this exciting journey into ...
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The Business Of Marketing

Content Monsta | A. Lee Judge

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The Business of Marketing podcast discusses how to win in the current marketing landscape. Hosted by A. Lee Judge, Digital Marketing Consultant along with a Mastermind Group of professional marketers. Stay up to date and sharp on your marketing knowledge while learning from these experienced marketers.
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In episode 51 of Infrastructure Matters, hosts Steven Dickens and Camberley Bates discuss the latest developments in the data infrastructure industry, with a focus on the Future of Memory and Storage Summit (FMS). They highlight the importance of the tech stack for AI, the challenges faced by Intel, and the growing role of companies like Palantir a…
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In this episode of The 5G Factor, our series that focuses on all things across the 5G ecosystem, we review the recent key 5G-related moves made by players advancing 5G readiness consisting Arrcus landing $30 million in new investment including NVIDIA, T-Mobile launching the Partner Plus channel program at reducing 5G laptop and FWA price barriers, …
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In this episode of Marketing Art and Science, CMO advisor and host Lisa Martin invites Dynatrace CMO Laura Heisman to discuss the real-world applications and impact of AI, generative AI, causal AI, and predictive analytics on the customer journey. Laura also shares her expertise in formulating marketing AI councils at companies like VMware and Dyna…
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Your host, Alex Shevelenko, talks with the CMO of LHD Benefit Advisors, Whitney Boyer. Whitney discusses digital experience software's transformative impact on employee benefits communication, focusing on the RELAYTO platform. Aimed at employee and insurance professionals, Whitney addresses challenges in effectively communicating benefits and highl…
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In this episode of Enterprising Insights, Futurum Group Enterprise Applications Research Director Keith Kirkpatrick discusses the recent quarterly earnings from several enterprise application vendors and provides his take on how their results are reflective of some of the larger trends in the marketplace. Then, as always, he addresses his Rant or R…
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In episode 50 of Infrastructure Matters, Steven Dickens and Camberley Bates discuss recent earnings reports and trends in the infrastructure sector. They focus on Amazon Web Services' (AWS) impressive growth, Commvault's strong financial performance, Intel's strategic challenges and changes, and Kyndryl's turnaround efforts. The episode also highli…
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Your host, Alex Shevelenko, talks with the Founding Partner of Floodgate, Mike Maples. Mike explores the intricacies of seed investing and entrepreneurship. He discusses the evolution of seed investing, the challenges of fundraising, and the critical importance of product-market fit. Mike shares his experiences and insights, emphasizing the need fo…
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In this episode of Infrastructure Matters, hosts Camberley Bates, Steven Dickens, and Krista Case discuss various topics including Krista's recent wedding, the CrowdStrike outage, and its implications on cybersecurity, Microsoft's East Coast Azure outage, and the recent earnings reports of IBM and Google Cloud. Krista emphasizes the importance of c…
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In this episode of Enterprising Insights, host Keith Kirkpatrick discusses Salesforce’s announcement on what it says is the world’s first LLM benchmark for CRM. He discusses the elements of the benchmark, why it’s important, and assesses whether the market will start to see other benchmarks from SaaS companies or third parties begin to come to mark…
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Observe, Inc CEO, Jeremy Burton, joins CMO Advisor and Host Lisa Martin on this episode of "Marketing: Art & Science". In this conversation, Jeremy shares his CEO-level perspectives and expectations of the marketing function, as he's held several signifiant CMO and CEO roles. He also discusses just how the marketing function differs at early stage …
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On this episode of DevOps Dialogues: Insights & Innovations, I am joined by Guy Currier, VP & CTO of Visible Impact at The Futurum Group and Scott King, Managing Partner at Sprinter Associates for a discussion on the impacts of outsourcing skill gaps. Our conversation covers: Challenges and complexity, tech stack issues, and the impacts of skill ga…
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Your host, Alex Shevelenko, talks with the International Keynote Speaker, Bestselling Author, and Executive Advisor, Tim Ash. Tim discusses how evolutionary psychology impacts consumer behavior and decision-making. Key themes include the complexity of B2B sales, the importance of champion enablement, and the role of corporate culture in innovation.…
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Join Sree from Bizbuzz, sponsored by My Work Belt, as he sits down with seasoned business coach, author, and speaker Minesh Baxi. With over 20 years of experience, Minesh shares invaluable advice on growing and thriving as a small business, emphasizing the importance of mentorship, strategic actions, and the right mindset. Discover why Minesh recom…
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In this episode of Enterprising Insights, host Keith Kirkpatrick discusses the state of Omnichannel Communications, delving into some statistics around the current utilization of omnichannel engagement strategies and channels, discusses a survey highlighting retailers’ use of the approach and discusses the challenges that are still facing the marke…
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On this episode of DevOps Dialogues: Insights & Innovations, I am joined by Alan Shimel, CEO and President of TechStrong Group, and Stephen Foskett, President of Tech Field Day, for a discussion on impacts of how CIOs are managing the cost of DevOps. Our conversation covers: Past, present, and future applications 24% of organizations have a desire …
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In this episode of Enterprising Insights, host Keith Kirkpatrick discusses two Market Insight Reports that were recently published on FuturumGroup.com, focusing on Text-to-Image Generation Technology for the Enterprise, and on Customer Data Platforms. He discusses the key issues within each market, pulls out key insights from the report, and discus…
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On this episode of Marketing Art and Science, join Host and CMO Advisor Lisa Martin of The Futurum Group as she welcomes Jennifer Johnson, (JJ) CMO of Crowdstrike. In this engaging conversation, JJ discusses her unique journey to the CMO role, the evolution of Crowdstrike's data-driven marketing strategy, the collaborative relationship between mark…
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In this episode of Infrastructure Matters, hosts Kirsta Macomber and Camberley Bates walk through the current perspectives of VMware transitions (or not) plus announcement from NetApp on Cloud and Druva’s offerings. Key topics include: NetApp announced Blue XP Workload Factory aimed at automating and managing cloud workloads like SQL, Oracle, and S…
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On this episode of DevOps Dialogues: Insights & Innovations, I am joined by Senior Director of Market Insights, Hybrid Platforms at Red Hat, Stuart Miniman, for a discussion on Red Hat Virtualization and AI Impacts on DevOps Our conversation covers: Highlights of Red Hat Summit Impacts of Virtualization and AI on the market Additions of Lightspeed …
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Welcome to this episode of Humans of CX with your host, Garima. Our guest today is Sandeep Sachdeva, Head of Customer and Seller Experience at Snapdeal. Join us as we delve into the world of customer experience. Discover Sandeep's journey and insights as the Head of Customer Experience at Snapdeal. Learn about the skills needed for a successful car…
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In this episode of the Social Housing Podcast, we're delighted to welcome James Woods, CEO of Citizens Advice Doncaster! Our host Carly Harling explores the different levels of support that Citizens Advice offer and whether housing associations are utilising it enough the way that they should be!By Voicescape
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In this episode of The 5G Factor, our series that focuses on all things across the 5G ecosystem, we review the recent key 5G-related moves made by the hyperscale cloud providers including Google Cloud and Motorola announcing a new multi-year relationship to bring GenAI to Motorola phones, AWS works with SK Telecom to test outbound roaming across it…
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Your host, Alex Shevelenko, talks with the Chief Platform Officer of Scale Venture Partners, Craig Rosenberg. Craig discusses the importance of providing content that is both easily digestible and actionable. In today's fast-paced digital world, buyers are inundated with information, making it crucial to deliver content that stands out and meets th…
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In this episode of Infrastructure Matters, hosts Camberley Bates, Steve Dickens and Krista Macomber discuss developments around security, AI, and more. Key topics include: The Futurum Group’s Cybersecurity Decision Maker IQ Data Infinidat’s InfiniSafe Automated Cyber Protection IBM’s Granite Model for AI IBM’s investments in Wimbledon Investments i…
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On this episode of DevOps Dialogues: Insights & Innovations, I am joined by Tucker Callaway, CEO of Mezmo, for a discussion on Mezmo Data Management, Observability, and getting real value out of telemetry data. Our conversation covers: What Mezmo Data Management is. The fact that 52% of organizations use 6 to 15 different tools in observability. Wh…
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On this episode of The Main Scoop, we are joined by Bertrand Cardinal, Director of Banking Solutions at Desjardins, for a conversation on empowering development teams through automation, unit testing, and collaboration. We discuss how applications are the keys to harnessing the power of the mainframe, making developers gatekeepers who must be empow…
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On this episode of Marketing Art and Science, Host and CMO Advisor Lisa Martin of The Futurum Group is joined by Boomi CMO Alison Biggan. Tune into this 30 min conversation to hear about Biggan’s journey to the C-suite, the strategic roles marketing art and data science play in Boomi's global leadership in iPaaS, and the infusion of AI and automati…
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In this episode of Infrastructure Matters, hosts Camberley Bates, Steve Dickens and Krista Macomber check out the impact of data and the actions in terms of sovereignty, management, security all in the scope of the AI craze. Key topics include: The latest on data sovereignty, including where data resides and its ownership, particularly in the conte…
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In this episode of Enterprising Insights, host Keith Kirkpatrick discusses his predictions about enterprise SaaS applications and the market that he made back in late 2023, including generative AI, personalization, tech stack consolidation, market consolidation, industry-specific software, and consumption pricing. He will also address the underlyin…
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Your host, Alex Shevelenko, talks with the Keynote Speaker, Communication Consultant, and Trainer of JD Schramm Communications, JD Schramm. JD emphasized that communication and leadership are inextricably linked. Effective communication is not just a tool for leaders; it is the essence of leadership. When JD is called in to address communication is…
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On this episode of DevOps Dialogues: Insights & Innovations, I am joined by Catchpoint’s Mehdi Daoudi, CEO and Brandon DeLap, Senior Solutions Engineer for a discussion on Catchpoint IPM, Internet traffic and application availability. Our conversation covers: What is Catchpoint and the impacts to Internet performance monitoring What is resilience a…
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In this episode of Enterprising Insights, host Keith Kirkpatrick covers industry news from the past week, including a briefing with Cloud Eagle, a new product announcement from NetSuite, and Adobe’s terms and conditions updated. He closes out the show with a Rant focused on the declining customer experience among American consumers, as tracked by F…
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In this episode of Infrastructure Matters, hosts Krista Macomber, Steven Dickens, and Camberley Bates discuss their busy week attending various tech conferences. We hear highlights from HPE Discover, emphasizing HPE's advancements in AI and their collaboration with Nvidia. An inside look at Pure Accelerate 2024, focusing on AI, cybersecurity, and a…
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In this episode of The 5G Factor, our series that focuses on all things across the 5G ecosystem, we review key 5G ecosystem developments including recent deft moves by top-tier communications service providers (CSPs) such as BT Group and ServiceNow expanding their relation to vastly improve the CX and workforce experience, Vodafone Germany and FlyN…
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On this episode of DevOps Dialogues: Insights & Innovations, host Paul Nashawaty is joined by Jack Poller of Paradigm Technica and Mitch Ashley, analyst and founder of Techstrong Research and Chief Technology Advisor at The Futurum Group, for a discussion on the SDLC and the impacts of security as it is integrated into the pipeline. Their discussio…
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Feeling overwhelmed by big companies with big ad budgets? Learn how small businesses can compete and WIN with targeted marketing strategies. Craig Andrews, author of "Make Sales Magical", reveals powerful secrets to understanding your ideal customer and crafting a message that gets results. In this episode, you'll discover: Why big companies with m…
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Your host, Alex Shevelenko, talks with the Founder and Executive Chairman of the Board of BrightEdge Technologies, Jim Yu. Jim's story is a testament to the power of resilience and determination. Growing up as the only Asian kid in a South Dakota trailer park, he faced numerous challenges that shaped his entrepreneurial drive. This environment inst…
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In this episode of The 5G Factor, our series that focuses on all things across the 5G ecosystem, we review key 5G ecosystem developments including Microsoft’s dramatic scale back of Azure for Operators (AfO) unit, Nokia and Dell strengthening their alliance to help accelerate Cloud RAN deployments, and Ericsson spotlight on how private 5G (P5G) can…
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On this episode of the Futurum Tech Webcast, host David Nicholson welcomes Steen Graham, Founder at Scalers AI and Jeremy Johnson, Technical Marketing Engineer at Dell Technologies for a conversation on the democratization of AI through an industrial AI Metaverse solution. Their discussion covers: Insights into the creation and deployment of indust…
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On this episode of Marketing Art and Science, Host and CMO Advisor Lisa Martin is joined by SingleStore CMO Madhukar Kumar. Tune into this 30 min discussion, as they explore the symbiotic value of a product-led growth (PLG) strategy on sales and marketing, the dynamic blend of creativity and analytics in marketing at SingleStore, and the influence …
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In this episode of Enterprising Insights, host Keith Kirkpatrick is joined by Robert Kramer, VP and Principal Analyst at Moor Insights & Strategy, to discuss using data to enable ROI from AI deployments. The pair discuss this topic through the lens of several events they attended in recent weeks, including SAP Sapphire, Zoholics, PegaWorld iNspire,…
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On this episode of the Futurum Tech Webcast, host David Nicholson is joined by Mohan Rokkam, Marketing and Product Manager at Dell Technologies and Steen Graham, Founder at Scalers AI's to discuss the democratization of AI in healthcare, focusing on CPU-based solutions. Their discussion covers: The current state and future of AI in healthcare How D…
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On this episode of the Futurum Tech Webcast, host David Nicholson is joined by Dell Technologies' Mohan Rokkam and Scalers AI's Steen Graham for a conversation on how CPU-based AI technologies are revolutionizing the retail sector. Their discussion covers: The current landscape of AI in the retail industry Benefits of CPU-based AI over other AI mod…
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On this episode of DevOps Dialogues: Insights & Innovations, I am joined by serverless product management team lead at Google, Steren Giannini, for a discussion on Google Cloud AI and the impacts on application modernization. Our conversation covers: The impact of Gen AI applications Refactoring all applications to leverage AI models Kubernetes to …
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In this episode of Infrastructure Matters, hosts Camberley Bates, Steve Dickens and Krista Macomber give the rundown on conferences and announcements from Broadcom Mainframe Analysts event, NetApp’s Analyst event, Splunk and AWS reinforce conferences, plus announcements from Oracle. Key topics include: NetApp Analyst Event: NetApp hosted an event i…
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Your host, Alex Shevelenko, talks with the CMO of CrunchTime, David Karel. David's journey in B2B marketing is nothing short of inspiring. From his early days at SuccessFactors to leading Bizo's marketing efforts and eventually shaping LinkedIn's B2B marketing suite, David has consistently demonstrated his ability to innovate and drive results. His…
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