Best David Jon Banks Podcasts (2024)

1
#572: Online marketplace advertising with Regina Ye, Topsort 29:36

33m ago29:36

29:36

Welcome to today’s episode, we are discussing online marketplace advertising with Regina Ye, Co-Founder & CEO of Topsort. We’ll explore the challenges and strategies for running effective ad campaigns, the shift towards first-party data, and methods for improving ad spend efficiency. Regina, is a Gen-Z entrepreneur and former small vendor. In colle…

1
#571: Unlock Expert Mode: Getting to a B2B E-commerce Strategy with The Office of Experience and Znode 39:40

1d ago39:40

39:40

B2B e-commerce offers great opportunities to manufacturers and distributors, but creating an industry-specific strategy, and finding the right partners and platforms to implement it can make all the difference. This episode is brought to you by The Office of Experience, a design-driven, digital-first, vertically integrated and collaborative agency …

1
On the Road: Jon Horovitz at the All Wireless & Prepaid Expo in Las Vegas 42:41

1d ago42:41

42:41

Join Jon Horovitz, founder and president of Atrium Unlimited Consulting, as he brings "The Boon of Wireless" podcast directly from the lively atmosphere of the All Wireless and Prepaid Expo in Las Vegas. Dive into this special episode packed with a series of dynamic interviews and insightful conversations conducted live from the expo floor. 🚀📱 Witn…

1
Expert probate attorney Paul Deloughery helps us understand common hurdles 41:51

43m ago41:51

41:51

If you've dealt with a seller who has inherited a property, then you've likely dealt with these issues. Paul gives us the good, bad and ugly of helping a seller through a difficult time when it comes to the assets they've inherited....or thought they inherited!By Brandon Richards

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#570: Unleashing the Power of Composable Customer Data Platforms with Kyle Martinowich, GrowthLoop 29:29

4d ago29:29

29:29

You’ve likely heard us talk about composable approaches a bit on this show. Today, we’re going to explore what it looks like to take a composable approach with a customer data platform with Kyle Martinowich, Senior Partnership Lead at GrowthLoop. He’s going to share insights on the power of composable Customer Data Platforms and how they are reshap…

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#569: Building a brand that customers can't get enough of with Jon Davids 27:00

7d ago27:00

27:00

Welcome to today’s episode where we explore the magic of branding with Jon Davids, author of "Marketing Superpowers: Build a brand so good that getting customers feels like magic" and branding expert. Jon’s book promises methods to transform marketing into a natural by-product of a beloved brand. We’ll dive into his strategies and frameworks that t…

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#568: Digital signage and brand strategy with Misty Chalk, BrightSign 29:47

9d ago29:47

29:47

Welcome to today’s episode, where we’re diving into the dynamic world of digital signage with Misty Chalk, Vice President of Sales, Americas at BrightSign. We’ll explore how digital signage is transforming brand strategies and customer experiences across various industries. RESOURCES Register for the Medallia CX Day webinar: Building Loyalty: How T…

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#567: Engaging e-commerce customers with Daniela Jurado, VTEX 28:29

11d ago28:29

28:29

Welcome to today’s episode where we're going to look at the strategies behind enhancing customer e-commerce engagement while streamlining business operations with Dani Jurado, Executive Vice President of North America at VTEX, a digital commerce platform. About Dani Jurado Daniela Jurado is currently VTEX’s Executive Vice President of North America…

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#566: The future of financial services CX with Chris O'Brien, M&T Bank 33:01

14d ago33:01

33:01

Welcome to today's episode where we're diving into the future of financial services marketing with Chris O'Brien, SVP, Senior Product Owner at M&T Bank. We’ll explore the strategic use of first-party data, the integration of omnichannel customer experiences, and the modernization of marketing technology. About Chris O'Brien As SVP, Senior Product O…

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Ep 20: Revolutionizing Health Monitoring with VMed: Live Demo with Pat O'Brien 18:44

2h ago18:44

18:44

**🚀 Revolutionizing Health Monitoring with VMed: Live Demo with Pat O'Brien** Join host Jon Horovitz on "The Boon of Wireless" podcast as we delve into the frontier of health technology with serial entrepreneur Pat O'Brien from Ensurety Ventures. In this episode, Pat introduces VMed Mobile, an innovative mobile biometric device that's transforming …

1
#565: Why journey management matters, with Eytan Hattem, Cemantica 36:44

16d ago36:44

36:44

Journey mapping, management, and orchestration. They’re all just different names for the same thing, right? Well not quite. Even though they are all aimed at creating a more valuable customer experience, they all play unique roles. Today we’re exploring customer journey management with Eytan Hattem, CEO and Co-Founder of Cemantica. We'll delve into…

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#564: The cookiepocalypse that didn't happen with Jaysen Gillespie, RTB House 27:39

18d ago27:39

27:39

We are here at eTail Boston and hearing about all things e-commerce and retail. Today we’re going to talk about the cookiepocalypse that never happened, and what Google’s decision not to deprecate third-party cookies means for all those marketers preparing their first-party data strategies, as well as all those consumers out there that still like t…

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#563: Harnessing technology for good with Larry Weber, Racepoint Global 29:59

21d ago29:59

29:59

Today we’re going to talk about using technology for good in a new age of reason, driven by data, artificial intelligence, and people utilizing these tools for the right reasons. To help me discuss this topic, I’d like to welcome Larry Weber, Founder & Chairman of Racepoint Global and author of the new book A New Age of Reason: Harnessing the Power…

1
#562: Empowering the Next Generation of Women in Technology with Cerys Goodall, Vetster 35:50

23d ago35:50

35:50

Welcome to today’s episode where we delve into leadership and empowerment in the tech industry with Cerys Goodall, Chief Operations Officer at Vetster, the world's fastest-growing pet telehealth platform. We'll discuss her strategies for fostering female leadership and building resilient, scalable operations. Cerys Goodall, Chief Operating Officer …

1
#561: The speed of customer data (and why it matters) with Justin DeBrabant, Chief Product Officer, ActionIQ 35:43

25d ago35:43

35:43

The speed at which your customer data moves is critical to your success in shaping the customer experience, and the interoperability between your CDP and your other critical martech systems can make the difference between a good and great experience. Today, we’re diving deep into the fast-evolving world of first-party data and customer data platfor…

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#560: Driving business value with data with Steve Fiore, Teradata 27:31

28d ago27:31

27:31

When data plays a vital role in the enterprise, effectively using analytics to drive business value is crucial. Today, we're joined by Steve Fiore, Senior Director of Customer Experience at Teradata, who will share insights into how analytics and AI are shaping enterprise strategies and personal productivity. RESOURCES Connect with Greg on LinkedIn…

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Ep 19: David Kim on Leading Verizon Value: A Journey of Innovation and Insight 33:09

1M ago33:09

33:09

📲 David Kim on Leading Verizon Value: A Journey of Innovation and Insight Join us on "The Boon of Wireless" podcast as host Jon interviews David Kim, the dynamic Chief Revenue Officer of Verizon Value. Dive into David's extensive wireless industry journey, tracing his roots back to his days at Radio Shack, through significant leadership roles at T-…

1
#559: The shift from service to sales with Josh Feast, Cogito 29:06

1M ago29:06

29:06

Today, we're excited to delve into the evolving landscape of customer service and sales with Josh Feast, CEO and Co-Founder of Cogito. We’ll explore how AI is reshaping the roles of customer service agents and enhancing business strategies. RESOURCES Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss the Mid-Atlanti…

1
#558: When SMS delivers real results with John Wright, TrueDialog 30:19

1M ago30:19

30:19

With a 98% open rate—that’s right, 98%—SMS marketing can be incredibly effective, but deliverability is key, and AI can help here. Today we’re going to explore the transformative role of AI in SMS marketing strategies. Joining us is John Wright, CEO of TrueDialog, to discuss how AI-driven tools are enhancing SMS deliverability and overall marketing…

1
#557: AI and First-Party Data in Print with Stefanie Cortes, RRD 19:18

1M ago19:18

19:18

In a world seemingly dominated by digital media—at least according to digital media practitioners— print marketing continues to carve out a significant and evolving role, particularly in how it integrates with digital strategies to create compelling customer experiences. Today, we're joined by Stefanie Cortes, Director of Strategic Analysis for the…

1
#556: In-play ads and the gaming experience with Shahar Sorek, Overwolf 25:24

1M ago25:24

25:24

In the gaming world, capturing the attention of hardcore gamers requires innovative approaches. One such approach that is creating waves is in-play advertising, which integrates ads seamlessly into the gameplay experience. Today, we're joined by Shahar Sorek, CMO of Overwolf, who will share insights into why PC games are becoming a goldmine for bra…

1
#555: Optimizing customer retention with Baird Hall, Churnkey 28:55

1M ago28:55

28:55

As companies continue to navigate the challenges of customer churn and retention, understanding the balance between customer experience and business growth becomes crucial. Joining us today to explore these dynamics is Baird Hall, CRO of Churnkey, a company dedicated to optimizing customer retention strategies. Baird Hall CO-FOUNDER AT CHURNKEY Bai…

1
#554: What marketing leaders need to know about AI with Cathy McPhillips, Marketing AI Institute 28:53

1M ago28:53

28:53

Today we’re going to talk about keeping up with AI in marketing, what leaders and companies should be doing to stay ahead, and the future role of AI in marketing teams. To help me discuss these topics, I’d like to welcome Cathy McPhillips, Chief Growth Officer, Marketing AI Institute which, among other things, produces the annual MAICON event, whic…

1
Ep. 18 Wireless Industry Insights with David Hess: Unpacking MVNO and IoT Trends 32:52

19d ago32:52

32:52

🌐 Wireless Industry Insights with David Hess: Unpacking MVNO and IoT Trends Join the team at NJ Media for a deep dive into the evolving world of telecommunications on this episode of the "Boon of Wireless Podcast." We sit down with David Hess, Senior Vice President of Mobility at Airspring, to explore the dynamic shifts and emerging trends in the t…

1
#553: Automating and Optimizing E-Commerce Operations with Jorrit Steinz, ChannelEngine 27:57

1M ago27:57

27:57

When consumers can get what they want, whenever, however, and wherever they want, simplifying and optimizing e-commerce operations is key to success. Joining us today is Jorrit Steinz, Founder & CEO of ChannelEngine, who has built a platform that helps retailers manage their online sales channels more effectively. About Jorrit Steinz Active Tech En…

1
#552: Fulfillment, logistics, and the e-commerce experience with Jon Schecter, Autostore 23:22

2M ago23:22

23:22

In the fast-paced world of e-commerce, efficiency in fulfillment and logistics is more crucial than ever. Today, we're joined by Jon Schechter, VP of Business Development North America, to discuss how their innovative solutions are revolutionizing the industry. ABOUT JON SCHECHTER Jon Schechter, VP of Fulfillment Solutions at AutoStore, is a season…

1
#551: Maximizing holiday sales with Zarina Stanford, Bazaarvoice 28:08

2M ago28:08

28:08

The holiday shopping season might seem like it’s months away, but if you listen to consumers, it’s closer than you think. Today we’re going to talk about consumer shopping behavior with some recent research done by Bazaarvoice, and dive into what brands need to know to stay relevant and maximize sales this holiday season. To help me discuss this to…

1
Ep. 17 Empowering the Mobile Revolution: Jeff Holley on the Rise of MVNOs 31:25

26d ago31:25

31:25

Join Jon Horovitz on this episode of "The Boon of Wireless" podcast as he sits down with Jeff Holley, CEO of Boom Technologies and Boom Mobile. Dive into a comprehensive discussion about Jeff's extensive experience in the wireless industry and the significant growth of Mobile Virtual Network Operators (MVNOs). 📲💥 Jeff shares his valuable insights i…

1
#550: The science of CX with Martha Brooke 27:34

2M ago27:34

27:34

While we talk about customer experience a lot on this show, today’s focus is going to be a little different than some of our past conversations. Today we’re going to talk about adding science to customer experience programs, and, more specifically the science of CX surveys. To help me discuss this topic, I’d like to welcome Martha Brooke, Chief Cus…

1
#549: Winning at Conversational Commerce with Stefanos Loukakos, Connectly 22:51

2M ago22:51

22:51

Today we’re going to talk about trends in conversational commerce and why retailers need to rethink the customer experience when it comes to messaging apps. To help me discuss this topic, I’d like to welcome Stefanos Loukakos, Co-Founder and CEO of Connectly, who was previously Facebook’s Head of Messenger Business. RESOURCES Connectly website: htt…

1
#548: Staying customer-focused amidst expansion with Alice Eweida, Pandia Health 30:03

2M ago30:03

30:03

In today’s competitive healthcare landscape, expanding into new markets and maintaining a focus on customer-centricity are critical for sustained growth. Joining us to discuss these challenges and opportunities is Alice Eweida, CEO of Pandia Health. Alice brings extensive experience in navigating both direct-to-consumer and business-to-business mod…

1
The Wireless Journey with Jon Horovitz 1:04:24

1M ago1:04:24

1:04:24

**📡 The Wireless Journey with Jon Horovitz: Insights from a Telecom Veteran to MVNO Consultant** 🌐 In this special episode of 'The Wireless Way,' host Chris Whitaker interviews with Jon Horovitz, founder of Atrium Unlimited Consulting and the esteemed host of 'The Boon of Wireless' podcast. Join us as Jon shares his remarkable journey from a quiet …

1
#547: Aligning brand with business strategy with Lori Poer and Nigel Dennis 30:25

2M ago30:25

30:25

Welcome to a special episode of the show, brought to you by The Office of Experience, a design-driven, digital-first, vertically integrated and collaborative agency that believes in the power of ideas and the strength of people. In today’s episode, we explore the fascinating intersection of branding and business strategy through the lens of a recen…

1
#546: The Great Hesitation with Sue Keith, Landrum Talent Solutions 24:36

2M ago24:36

24:36

In this special episode, brought to you by Landrum Talent Solutions, , formerly Ceres Talent, a national recruiting firm specializing in marketing and HR positions, we’re going to talk about a few things. Remember the Great Resignation. Well now, it’s more like the Great Hesitation, with many managers being reluctant to hire based on a number of fa…

1
#545: What it means to be customer-obsessed with Jill Pavlovich, Albertsons 20:16

2M ago20:16

20:16

We are here in Nashville at Forrester CX Summit North America, and we’ve been hearing a lot about what it takes to create and sustain a great customer experience. And while there’s good customer experience, there are things that set aside the brands that say they prioritize their customers, and there are those that are customer-obsessed. Today we’r…

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#544: Looking to veterans for the next wave of cybersecurity experts with Nakisha Dixon, Vercara 24:29

2M ago24:29

24:29

In 2023, the global cybersecurity workforce grew 8.7%, reaching a record high of 5.5 million people, according to the 2023 ISC2 Global Workforce Study. However, the industry is still grappling with a substantial deficit of 4 million professionals to properly safeguard the world’s emerging digital threats. As the global cybersecurity workforce conti…

1
EP. 16 Max Hietpas: Revolutionizing Wireless Plans with Honest Reviews 36:23

1M ago36:23

36:23

Max Hietpas: Revolutionizing Wireless Plans with Honest Reviews | Boon of Wireless Podcast In this episode of the Boon of Wireless Podcast, hosted by Jon Horovitz we meet Max Hietpas, an independent content creator behind the YouTube channel Max Tech Studios. Max's channel focuses on reviewing cell phone plans and carriers, offering consumer-orient…

1
#543: Better Together: CX + Digital + Marketing with AJ Joplin, Forrester 37:30

2M ago37:30

37:30

Today, from the Forrester CX Summit North America in Nashville, we are thrilled to have AJ Joplin, Senior Analyst at Forrester, with us to discuss the crucial alignment of customer experience, digital experience, and marketing. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and desig…

1
#542: Forging Boundless Experiences with Humans + AI with JP Gownder, Forrester 25:58

2M ago25:58

25:58

The adoption of AI into customer experiences, and marketing efforts is happening—rapidly. But it’s not enough to just slap AI onto an existing interaction. Success lies in how humans plus AI work together to create what my guest today calls boundless experiences. Today, from the Forrester CX Summit North America, we are thrilled to have JP Gownder,…

1
Totally Back To Work! (w/ Ryan Barton & Kyle Kasabian) 53:42

2M ago53:42

53:42

The donkey is back! This week Marc is chatting with the founders of Puppet Brothers Puppets, Hodel and Ernie Puddlestep! They discuss puppeting a fake donkey, puppeting a fake Lea Michele, and the time they bought a haunted doll! --- Follow us on Instagram @TotallyPalsPod Email us at TotallyPals@gmail.com…

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Ep. 15 From Banking to Innovation: Arun Upadhyay's Tech Transformation 36:07

2M ago36:07

36:07

🚀 From Banking to Innovation: Arun Upadhyay's Tech Transformation 🌐 Join host Jon Horovitz on "The Boon of Wireless Podcast" as he explores the remarkable entrepreneurial journey of Arun Upadhyay, the dynamic founder and CEO of LionOBytes, NexGen, and AntGen. Starting his career at Bank of America, Arun transitioned into a tech visionary, radically…

1
#541 AI adoption is driving enterprise transformation, with Peter van der Putten, Pega 27:02

2M ago27:02

27:02

We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things, including how AI can transform the enterprise and I’ve had the opportunity to be hands-on at the Innovation Hub. A study unveiled today at PegaWorld, conducted by research firm Savanta, surveyed more than 500 business decision makers across…

1
#540: Real-world transformation with Rick Meehean, Church Mutual 20:16

2M ago20:16

20:16

We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things, including how AI can transform the enterprise, and been hands on at the Innovation Hub. Church Mutual recently partnered with P3Fusion and Pega to build a unified CRM and Underwriting solution that transformed their enterprise operations wi…

1
#539: Maximizing first-party data using AI with Tara DeZao, Pega 27:34

3M ago27:34

27:34

We are here at PegaWorld iNspire 2024 at the MGM Grand in Las Vegas seeing some amazing things, including how AI can transform the enterprise and been hands-on at the Innovation Hub. As the marketing world braces for the impact of the sunsetting of third-party cookies, innovative strategies are stepping up to redefine how businesses engage with cus…

1
#538: Open source in the enterprise with Jon Stewart, ZenSource 31:47

3M ago31:47

31:47

As industries continue to evolve, the debate intensifies around the use of proprietary versus open-source solutions, especially within highly regulated sectors. Joining us today to discuss this is Jon Stewart, President of ZenSource. Jon Stewart is the president and co-founder of ZenSource, an enterprise-grade open-source platform offering a Drupal…

1
Developing Systems and Processes to scale a rental portfolio with Jon Nolen 49:52

3M ago49:52

49:52

Jump in and listen to Jon walk us through the growing pains of building out a real estate business and working hand in hand with his wife, Amy Nolen. I personally know these wonderful people and can't wait for you to learn from their experiences, good and bad.By Brandon Richards

1
#537: Accelerating the enterprise with AI with Kerim Akgonul, Chief Product Officer, Pega 27:41

3M ago27:41

27:41

We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things, including how AI can transform the enterprise, and have been hands-on at the Innovation Hub. Today, we’re joined by Kerim Akgonul, Chief Product Officer at Pega, to discuss the transformative role of generative AI in business processes and …

1
#536: Incremental data-driven transformation in the enterprise with Tommi Marsans, Verizon Business 26:10

3M ago26:10

26:10

We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things, including how AI can transform the enterprise and we’ve been hands-on at the Innovation Hub. Digital transformation is often seen as an overwhelming challenge, and stats certainly confirm this. Understanding how to implement change graduall…

1
Ep. 14 Empowering MVNO Growth with Ewa Campbell 28:21

2M ago28:21

28:21

Empowering MVNO Growth with Ewa Campbell In this episode of The Boon of Wireless, join host Jon Horovitz as he engages in an enlightening conversation with Ewa Campbell, co-founder of MVNO Nation. This global community is dedicated to connecting Mobile Virtual Network Operators (MVNOs) with the resources they need to thrive. MVNO Nation offers a pl…

1
#535: The Continued Evolution of E-commerce with Mark Simon, Celigo 30:14

3M ago30:14

30:14

In an era where consumer behavior is rapidly evolving, understanding the shifts in online shopping habits is crucial for any business involved in e-commerce. Today, we're joined by Mark Simon, Vice President of Strategy at Celigo, who will share insights from a recent global consumer survey that sheds light on the future of online shopping in 2024 …

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David Jon Banks Podcasts

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