show episodes
 
The SimpleBiz360™ Podcast highlights customer-pleasing, overlooked and ignored business principles rooted in common sense. Each 10-20 minute release strives to deliver insightful questions, impactful ideas, and infotainment quality.
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Jeffrey Boakye and Anna Phoebe take us on a musical journey of discovery, exploring the web of connections between tracks across the breadth of all musical styles, from pop, rock, reggae and hip-hop to classical, jazz, folk and country.
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The OutCast is a frank, fun, and fascinating podcast featuring conversations with LGBTQIA+ creators, storytellers, and talent where they candidly discuss their work, their inspirations, and their challenges to be seen and heard in the entertainment industry. Hosted by filmmaker David Kittredge, each OutCast is a fun no-holds-barred conversation with accomplished and iconic creators and performers about what draws them to their projects, the rough-and-tumble of getting them made, and the lega ...
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Artwork
 
The Green Market Agorist is a multimedia project of writer, activist, and organizer Logan Marie Glitterbomb, which focuses on agorism, environmentalism, green markets, and the circular and sharing economies in addition to related topics such as self-sufficiency, police and prison abolition, security culture, and anti-fascism among others, through articles, videos, podcasts, and more. Support this podcast: https://podcasters.spotify.com/pod/show/greenmarketagorist/support
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show series
 
On this week’s Spectator Out Loud: new Editor Michael Gove discusses his plans for The Spectator (1:08); Max Jeffery heads to Crawley to meet some of the Chagossians based there (5:44); Christopher Howse reads his ode to lamp lighting (12:35); Robert Jackman declares the Las Vegas Sphere to be the future of live arts (19:10); and Mark Mason provide…
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Understanding the causes of bad customer experiences has been my focus for 35 years. Learning how to identify, avoid, correct, and reverse these experiences has been my passion. Buyers are starving for business partners that can simplify the buying process. More importantly, customers crave partners that are professional stewards of customer time, …
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On this week’s Spectator Out Loud: Fraser Nelson signs off for the last time (1:30); Cindy Yu explores growing hostility in China to the Japanese (7:44); Mary Wakefield examines the dark truth behind the Pelicot case in France (13:32); Anthony Sattin reviews Daybreak in Gaza: Stories of Palestinian Lives and Cultures (19:54); and Toby Young reveals…
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#3bti5m #3biztips How many well-intentioned thoughts never convert into actions? Better yet, how many times do we convince ourselves that we actually executed these actions? After 35 years of closely observing various business situations, it appears the divide between thoughts and actions is growing wider. Who really knows the reasons why, but the …
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On this week’s Spectator Out Loud: Rachel Johnson reads her diary for the week (1:19); James Heale analyses the true value of Labour peer Lord Alli (6:58); Paul Wood questions if Israel is trying to drag America into a war with Iran (11:59); Rowan Pelling reviews Want: Sexual Fantasies, collated by Gillian Anderson (19:47); and Graeme Thomson explo…
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Belize-born British composer Errollyn Wallen, recently announced as Master of the King's Music, and composer and silent film music specialist Neil Brand, join Anna Phoebe and Jeffrey Boakye to round off the current series. From the first winner of the Eurovision Song contest to a Marvin Gaye masterpiece, via warring brothers, Add to Playlist wraps …
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Companies like having “LEADERS” on their team. So do customers. Leadership gets in front of the mission, and then leads. Customers pay good money for business stewards who can manage their purchases in the same fashion. Considering each customer buying experience contains dozens of micro-journeys, then it behooves vendors to learn how to initiate b…
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On this week’s Spectator Out Loud: as Lebanon reels from the exploding pagers, Paul Wood wonders what’s next for Israel and Hezbollah (1:24); Ross Clark examines Ireland’s low-tax project, following the news that they’re set to receive €13 billion… that they didn’t want (8:40); Reviewing Ben Macintyre’s new book, Andrew Lycett looks at the 1980 Ira…
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Keyboard maestro and prog rock musician Rick Wakeman and concert violinist Fenella Humphreys are today's studio guests with Anna Phoebe and Jeffrey Boakye. In the penultimate episode of the current series, they take us from a Bach favourite via an Ella Fitzgerald and Louis Armstrong classic before hopping on a train to Moldova for some lively Eurov…
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Kelly Johnson shares her commitment to making a difference for people, and the for the future. Athlete. Competitor. Creator. Founder. Philanthropist. Fundraiser. Giver. Kelly Johnson deserves all these descriptions. However, “Encourager” is my favorite way to paint a portrait of Kelly. Whether it is through her foundation, or her weekly podcast, Ke…
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On this week’s Spectator Out Loud: Fraser Nelson reflects on a historic week for The Spectator (1:15); David Whitehouse examines the toughest problem in mathematics (6:33); Imogen Yates reports on the booming health tech industry (13:54); Sean McGlynn reviews Dan Jones’s book Henry V: the astonishing rise of England’s greatest warrior king (20:24);…
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Saxophone player and composer Emma Rawicz and jazz pianist and bandleader Julian Joseph join Anna Phoebe and Jeffrey Boakye as they take us from a 1973 Elton John hit to music with historical links to the Deep South. Special guest Rhiannon Giddens, the American folk musician, fiddler and banjo player, reveals the history of the bluegrass banjo, tak…
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Do you live to work, or work to live? No matter what your answer is, we encourage you to adopt a healthy balance between life and work. Have you ever given this topic much thought? After all, automobiles give us years of extended service, and smooth rides, simply by being taken care of properly. What about people? Are we that much different? Human …
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On this week’s Spectator Out Loud: Ian Thomson reflects on his childhood home following the death of his sister (1:20); Andrew Watts argues that the public see MPs as accountable for everything though they’re responsible for little (7:40); Sam Leith reveals the surprising problem of poetical copyright (13:47); Helen Barrett reviews Will Noble’s boo…
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Cellist Gabriella Swallow and singer, pianist and songwriter Joe Stilgoe join Anna Phoebe and Jeffrey Boakye as they add the next five tracks, taking us from a pioneering use of a vocoder for a Stanley Kubrick soundtrack to a Grace Jones synth hit, via some early American Doo-wop. Producer: Jerome WeatheraldPresented with musical direction by Jeffr…
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What usually happens when wholesale vendors reduce decision complexities for retail buyers? The answer is growth. Why? How? Join us as we take a look at these answers. In Episode 226 we highlighted a concept we put to the test with 550 potential retail dealers. Now, 31 weeks later, we are sharing our exciting results with you. The magic of these re…
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On this week’s Spectator Out Loud: Joan Collins reads an extract from her diary (1:15); Owen Matthews argues that Russia and China’s relationship is just a marriage of convenience (3:19); reviewing The White Ladder: Triumph and Tragedy at the Dawn of Mountaineering by Daniel Light, Sara Wheeler examines the epic history of the sport (13:52); Igor T…
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Ukrainian-British pianist Dinara Klinton and Scottish operatic tenor Nicky Spence join Anna Phoebe and Jeffrey Boakye, taking us from a cheeky 1980s boy band from Birmingham via Domenico Scarlatti to the famous French duo behind the mask as they add the next five tracks. Producer: Jerome WeatheraldPresented with musical direction by Jeffrey Boakye …
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Societal trends continue to replace, and affect the best practice mindsets of the 2024 marketplace. Paying attention, listening, hearing, and delivering exceptional customer service is fading into the 2024 sunset. Why? There could be many reasons, but one is the awful practice of answering our social media dings! From the board rooms to the service…
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On this week’s Spectator Out Loud: William Cash reveals the dark side of Hollywood assistants (1:12); Marcus Nevitt reviews Ronald Hutton’s new book on Oliver Cromwell (7:57); Nina Power visits the Museum of Neoliberalism (13:51); Christopher Howse proves his notes on matchboxes (21:35); and, Olivia Potts finds positives in Americans’ maximalist at…
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Baritone Roderick Williams and bassoonist Amy Harman kick off with a famous four-letter acronym as they add the next five tracks to the playlist with Anna Phoebe and Jeffrey Boakye as they go on their latest international musical journey. From the cop, the cowboy and the construction worker in Greenwich Village, the show drops in on Brahms, visits …
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Simple. Logical. Satisfying. Desired. So why is common sense often overlooked by companies? Company-centric enterprises often bypass logical, and customer-pleasing processes in favor of the almighty dollar. Customer-centric businesses often inject simple, logical, and satisfying machinations in favor of delivering superior, transactional experience…
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On this week’s Spectator Out Loud: Richard Madeley reads his diary for the week (1:01); Cindy Yu explores the growing trend for all things nostalgic in China (6:00); Lara Prendergast declares that bankers are hot again (11:26); Pen Vogler reviews Sally Coulthard’s book The Apple (17:18); and, James Delingpole argues that Joe Rogan is ‘as edgy as Ba…
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Pianist Isata Kanneh-Mason and lyricist and musician Richard Stilgoe join Anna Phoebe and Jeffrey Boakye as they add the first five tracks in the new series, taking us from a pop/disco banger from 2001 to Nina Simone, via a heartfelt countertenor revival. Producer: Jerome WeatheraldPresented with musical direction by Jeffrey Boakye and Anna Phoebe …
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Tiffany Luck shares valuable insights about her journey to become a business owner. We are privileged to hear this story of vision, self-confidence, planning, determination, bouncebackability, and regret. It all started by embracing work as a profession, and not just a job. Coupling this professional attitude with transferrable skills, and fueled b…
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This week: Gus Carter reports from Rotherham (01:10), Paul Wood asks whether anything can stop full-scale conflict in the Middle East (05:55), Jonathan Aitken takes us inside Nixon's resignation melodrama (16:55), Laura Gascoigne reviews Revealing Nature: The Art of Cedric Morris and Lett-Haines (26:08), and Flora Watkins reads her notes on ragwort…
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Behind the scenes, “mindsets” create the rudder for the majority of business leadership. Rigid dispositions can benefit, or damage companies. Closed mindedness is one of those damaging postures that can play havoc with delivering healthy, and satisfying, customer experiences. How many times have heard, “we can’t do that” ring from the boardroom. Of…
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On this week’s Spectator Out Loud: James Heale interviews Woody Johnson, the former American Ambassador to the UK, about a possible second Trump term (1:19); Lara Prendergast reflects on the issue of smartphones for children and what lessons we could learn from Keir Starmer’s approach to privacy (6:35); reviewing Patrick Bishop’s book ‘Paris ’44: T…
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Respecting customers hinges on putting their time in the middle of the spotlight. Vendor multitasking has become a “sticky” topic for many customers. Why? Because vendors blatantly performing multiple tasks during customer-engagement is on the rise. Customers don’t want to have their time wasted while vendors talk, type, walk, eat, and delegate dur…
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On this week’s Spectator Out Loud: Damian Thompson argues that Papal succession plotting is a case of life mirroring art (1:26); Paola Romero reports on Venezuela’s mix of Evita and Thatcher, Maria Corina Machado, and her chances of bringing down Nicolas Maduro (11:39); reviewing Richard Overy’s book ‘Why war?’, Stuart Jeffries reflects that war ha…
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Sometimes, the answers to business longevity are tucked inside simplicity. Far too many businesses enter the “Business Boneyard” prematurely. Many of these early marketplace departures result from the lack of using “best practices.” Today we encourage all professionals to acquire a thirst for continuous improvement through seeking out “best practic…
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On this week’s Spectator Out Loud: Kate Andrews argues vice-presidential nominee J.D. Vance is more MAGA than Trump (1:27); Adam Frank explains how super-earths could help us understand what life might look like on another planet (5:15); David Hempleman-Adams recounts his attempt to cross the Atlantic on a hydrogen ballon (14:31); from Ukraine, Svi…
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Sometimes, we need to ask different questions to get the answers we are looking for. Let’s be honest, in business we all face adversity. Additionally, we all need to be able to bounce back after experiencing these adversities. The common question is, how? The uncommon question is, how can we avoid some of these situations altogether? With no univer…
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On this week’s Spectator Out Loud: James Heale analyses the state of the Conservative leadership race (1:09); Svitlana Morenets reports from the site of the Kyiv children’s hospital bombed this week (5:56); Philip Hensher examines the ‘Cool Queer Life’ of Thom Gunn (12:13); Francis Beckett reviews ‘The Assault on the State’ arguing in favour of bur…
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Enjoy these three business takeaways that resulted from some creative observation at a recent holiday gathering. Life and work have so many behavioral similarities. After all, at the center of every human interaction is an “experience.” Today we share a short story that touches on human integrity, opportunity, and grace. We encourage you to live a …
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On this week’s Spectator Out Loud: after President Biden’s debate disaster, Freddy Gray profiles the one woman who could persuade him to step down, his wife Jill (1:05); Angus Colwell reports from Israel, where escalation of war seems a very real possibility (9:02); Matthew Parris attempts to reappraise the past 14 years of Conservative government …
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Is our advice coming from rock-solid business voices? Today we lean into the sources we select to influence our business behavior. With so many options, so much cyber noise, and so many personalities, are we actually gravitating to healthy advice givers? Pump the breaks for a few minutes, and consider the questions this show presents. In the end, w…
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On this week’s Spectator Out Loud: Katy Balls reflects on the UK general election campaign and wonders how bad things could get for the Tories (1:02); Gavin Mortimer argues that France’s own election is between the ‘somewheres’ and the ‘anywheres’ (7:00); Sean Thomas searches for authentic travel in Colombia (13:16); after reviewing the books Great…
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Recorder and baroque flute player Heidi Fardell and pianist Keelan Carew join Anna Phoebe and Jeffrey Boakye as they add the last five tracks, which include the theme for a famous animated woodpecker, a huge recent TV soundtrack with echoes of Beethoven, and a funked-up version of a classic 1960 guitar track by The Shadows. Add to Playlist will ret…
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Today we look at the “golden thread” of business. Time is a broad topic that can be valued, or wasted. What happens when we waste customer time? Do we give enough credence to thinking about the ways we waste customer time? What could happen if we started prioritizing the respect of customer time? Join us for a short show that examines how we can el…
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On this week’s Spectator Out Loud: Matt Ridley argues that whoever you vote for, the blob wins (1:02); William Cook reads his Euros notebook from Germany (12:35); Owen Matthews reports on President Zelensky’s peace summit (16:21); and, reviewing Michael Peel’s new book ‘What everyone knows about Britain’, Agnes Poirier ponders if only Britain knew …
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Sitar player and composer Jasdeep Singh Degun and composer and musician Anne Dudley continue the musical journey with Anna Phoebe and Jeffrey Boakye. From New York punk to Björk's debut via a 13th century drinking song in Latin, this penultimate episode of the series brings the current tally of tracks to 25. Producer: Jerome WeatheraldPresented wit…
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How can we use God’s Word to deliver customer-centricity? Today we glean some excellent business guidance from the scriptures. God’s Word is packed with unshakeable wisdom we can use in our business endeavors. Today we share the “P234” mindset that can provide a solid path to delivering customer satisfaction. Without happy customers, our businesses…
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On this week’s Spectator Out Loud: Natasha Feroze reports on the return of ex-Labour MP Keith Vaz (1:10); Robert Ades presents the case against sociology A-level (7:39); Lucasta Miller reviews Katherine Bucknell’s book, Christopher Isherwood Inside Out (15:24); Sam McPhail provides his notes on the lager Madri (23:16); Toby Young explains why he wi…
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Singer-songwriter Andrew Roachford and organist and conductor Anna Lapwood join Anna Phoebe and Jeffrey Boakye in the studio as they add the next five tracks to the playlist. Starting in Jamaica in the 1960s, they travel via the Hunger Games and a Rolling Stones choir classic to the Congo, finishing up at arguably the most famous song on the planet…
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First encounters carry enormous weight in the Experience Economy. If we stop and think about our own lives, it becomes easy to recall situations where we were initially greeted with a jarring dose of “Bad Mojo.” Whether we were taken aback by words we heard, images we saw with our eyes, or self-centered personalities that turned us off, it was hard…
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On this week’s Spectator Out Loud: Max Jeffery reports on the rise of luxury watch thefts in London (1:18); Melanie McDonagh discusses the collapse of religion in Scotland (5:51); reflecting on the longevity of Diane Abbott and what her selection row means for Labour, Matthew Parris argues that shrewd plans need faultless execution (10:44); Iain Ma…
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Saxophonist, composer and bandleader Emma Rawicz, and composer Gavin Higgins, join Anna Phoebe and Jeffrey Boakye as they add the next five tracks. From a Muddy Waters masterpiece, they take us to Aldeburgh for Benjamin Britten's tragic tale, before jumping on their bicycles and heading to Copenhagen for an audacious saxophone composition. The five…
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Join us for seven tools that can change the health of business. Thanks go out to Lanier Business Products for giving their employees valuable tools to combat customer doubt. Myself, and many ex-Lanier employees use these tools every day. In the 80’s we called this evidence, and today we refer to these as receipts. This show invites the audience to …
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