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Moody’s Talks: KYC Decoded is your window into the world of financial crime fighters and the industries that arm them against the illegal actors that threaten people, companies and society. Listen and learn from subject matter experts, authors and practitioners to find out how you can better address and mitigate the risks to your business and community.
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The Laundry podcast: Dive deep into the intricacies of financial crime, AML (anti-money laundering), compliance, sanctions, and the ever-evolving landscape of financial regulation. Hosted by Marit Rødevand and Fredrik Riiser – this podcast features renowned experts from sectors such as banking, fintech, compliance, and investigative journalism. Together, they shed light on the industry's trending topics, analyse mainstream news through a compliance-focused lens, and connect the fight against ...
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The Transaction

Matt Amundson & Craig Rosenberg

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Welcome to The Transaction. From ABM to PLG, from MEDDIC to MEDDPICC, the world of business is constantly evolving. We’ll cover the who, what, where, when, why and most importantly how you get… The Transaction. Hosted by Craig Rosenberg and Matt Amundson. Presented by Ringmaster Conversational Marketing, the go-to branded podcast team. To discover how your company can leverage B2B podcasts to deliver outsized ROI, visit ringmaster.com.
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Always On CX:EX

Voca by AudioCodes

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Welcome to Always On CX:EX, the podcast designed specifically for Contact Center and IT leaders like you. We know that your role is pivotal in ensuring seamless support for both your contact center reps and your valued customers, all while managing the intricate web of technology that keeps everything running smoothly. In each episode, we dive deep into strategies and insights aimed at helping you continuously elevate your customer experience, enhance your agent experience, and maintain the ...
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We cover the HubSpot and Inbound topics that help you streamline your processes, communication, and revenue streams to grow your business, impact the world, and become the Hubhero of your organization.
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Welcome to Fearless Funnels with Kristen Day! Join us as we demystify the world of marketing funnels and discover how to turn complete strangers into raving superfans of your brand. Kristen shares her journey from agency life to successful entrepreneurship, revealing the secrets that marketing agencies don’t want you to know. Whether you're a seasoned pro or just getting started, this podcast is your go-to resource for creating magical, unforgettable customer experiences that drive loyalty a ...
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When it comes to remodeling your home, there’s no one-size approach to style. Crafting your living space into your ideal haven demands innovation, skill, and meticulous attention to detail. Whether you envision classical refinement or contemporary flair, our team of certified design experts is dedicated to excellence in every endeavor, promising a smooth and gratifying remodeling journey. Embark on your path to a stunningly transformed home by scheduling a complimentary consultation with us ...
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Tired of diets? Obsessed with your weight, but not losing any? Let me show you how to transform your body by transforming your mind. This is an ”inside-out” approach to mastering your weight and health for the rest of your life. My name is Jim Katsoulis. I’m a Master Hypnotist, Neuro-Linguistic Programming Trainer and Creator of the Program Yourself Method, which I used to drop 50 pounds (and keep off for 29 years). ➜ FREE Custom Weight Loss Hypnosis Session 👇 https://ProgramYourselfThin.com ...
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Where creative entrepreneurs get their questions answered. I Want To Know is a no-fluff, 30-minute weekly podcast to help you grow your audience and business. In each episode, host and For The Interested newsletter creator Josh Spector answers three questions from a creative entrepreneur to help them overcome their challenges and accomplish their goals. Each answer becomes a 10-minute conversation in which Josh shares advice based on proven strategies he’s used to grow and monetize his audie ...
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There is an unmeasurable depth in the business world that keeps on evolving and we feel like we are just starting to know this business world and this podcast will be all about that. Always exploring the unexplored depths of the business world, and starting to know is part of your journey.
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If you’re ready to get more eyes on your work, more dollars in your pocket, and more creativity in your life, you’re in the right place. Welcome! This is how we're gonna do it. Brand Your Passion is the show that helps you utilise branding & marketing to turn the thing you love the most into something that people know and love you for.
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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and w ...
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The eBay for Business podcast is the number one eBay related podcast and a top e-commerce resource featuring eBay sellers, eBay employees and industry experts. This is the definitive weekly source for the information and inspiration needed to start, run and grow a business on eBay, the world’s most powerful marketplace. Find out more at ebay.com/podcast, reach us at 1-888-723-4630, or podcast@ebay.com.
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Welcome to Small Business QUICK WINS - the how-to podcast on exactly how to grow your business. Join us as we dive deep into every aspect of growing a small business, unlocking powerful strategies and game-changing tactics that will revolutionize your approach. Our podcast offers actionable takeaways and practical advice to supercharge your business game. Explore the power of decision-making, the art of nurturing contacts, and the influence of loss aversion in marketing. Discover how anchori ...
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THE INTENTIONAL EDIT PODCAST - Simplify Life - Organization, Decluttering, Home Routines, Family Systems

Lauren White - Coach for Busy Moms, Home Organization & Decluttering Expert, Systems Strategist

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Are you tired of doing everything around the house and not having any time for yourself? Do you wish your house would stay organized, where you didn’t have to clean up rooms full of toys and clutter, and fold laundry every night? Are you looking for an easier way to keep track of activities, schedules and school calendars? You desire simple systems that MAKE YOUR DAYS EASIER! If you’re dreaming of how to simplify and not feel overwhelmed with basic household tasks and mom duties all the time ...
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You are in the right place if you are a women in business who is ready to grow from 5 figures to 6 figures and beyond. In this podcast I share with you How To Sell With Confidence by digging deeper into the leader within and exploring your unstoppable self. If you are ready to have some Unstoppable Conversations then listen in! I am Nat Tolhopf- Sales and Confidence coach who digs kicking your butt into imperfect action.
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The work advice you need, from women who’ve been there. Every week, join the co-founders and co-CEOs of theSkimm, Carly Zakin and Danielle Weisberg, as they help you get what you want out of your career by talking to the smartest leaders they know.
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Human Design is a part science, part spiritual system that tells you who you came here to be. You have your own blueprint, your own way of becoming successful, your own way your dreams are going to come true. It's the way you're going to experience the most joy and fulfillment. Your instruction manual for how to move through the world is custom to you. When you act according to that manual, when you act as the real you, everything in life comes to you with more ease and less resistance. We a ...
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The Automotive Industry is rapidly changing. And keeping up with the news and trends is part of the job. Ever wish you could get this news in a more fun and entertaining way? We at InteliChek sure do. So we decided to do something about it. Introducing The Multipoint Inspection Podcast from InteliChek. The Multipoint Inspection Podcast will keep you informed and entertained with the latest happenings in the automotive world. Infotainment if you will. The Multipoint Inspection Podcast goes be ...
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The Cash Flow Contractor

Khalil Benalioulhaj & Martin Holland

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If you’re like most contractors we know, then you started your business because you’re passionate about and great at your craft. You also wanted to be your own boss. Owning a business has a lot of advantages, but also a lot of challenges. We started this podcast to talk about things that matter to you as an owner, like business fundamentals, sales processes, marketing, leadership, and much more. Armed with knowledge, you’ll be able to reach your goals, whether that’s growth, getting your sho ...
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Marketing small businesses can be a tough row to hoe. Everyone's an expert until you really analyze results. More traffic, better rankings, social media presence - they mean nothing if those efforts don't improve your business.The reality is most marketers servicing small and mid-sized businesses know some tactics, but they don't know marketing. For SMBs, marketing can be a steep and expensive learning curve.This podcast weeds through the garbage and simplifies marketing for SMBs.
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Welcome to ”The Communicate with Confidence Podcast” (formerly the Leadership Insights Podcast). The podcast that aims to take the fear out of communicating. I’m your host, Amanda Jane, originally from the North of Ireland and now living in beautiful Cheshire, England. Did you know your potential is reflected in how you communicate? There are many scenarios where our communication skills let us down but they don’t truly reflect who we are or what we can actually do! We never get a second cha ...
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Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
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Ever wish you had a business mentor with over a decade of experience whispering success secrets in your ear? That’s exactly what you’ll get when you tune into the top-ranked Online Marketing Made Easy Podcast with your host, 9 to 5er turned CEO of a multi-million dollar business & NY Times Best Selling Author, Amy Porterfield. Her specialty? Breaking down big ideas and strategies into actionable step-by-step processes designed to get you results with a whole lot less stress. Tune in, get ins ...
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Welcome to Digital Coffee: Marketing Brew, your go-to podcast for a steaming cup of marketing insights and strategies in the digital realm. Hosted by the ever-knowledgeable Brett Deister, this dynamic and informative channel is designed to kickstart your day with a jolt of inspiration and knowledge to fuel your marketing endeavors. Each episode of Digital Coffee delivers a rich blend of content, covering the latest trends, tools, and techniques in the ever-evolving world of PR and digital ma ...
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Welcome to the Seeing Through the Numbers Podcast. My name is Amanda Fisher, The Cash Flow Queen and author of Unscramble Your Numbers. Each week I'll be talking about different aspects of numbers in business and interviewing experts to gain their insights on what you can do to improve your numbers. The focus of this first series is cash flow and we'll be talking to experts on funding small business, bookkeeping, debt collection tips, business expenses insurance as well as looking at tools t ...
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REALLY Know Your Customer

Betsy Westhafer and Tony Bodoh

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Growing the company. It’s the CEO’s #1 priority. And yet oftentimes a gap exists between the strategies of the CEO and the demands of customers. This strategic gap slows growth and erodes your competitive edge while exposing your organization to unnecessary risks. By gaining a deep awareness and understanding of this chasm, CEOs can lead the charge to align the strategy, promises and experience to gain customer loyalty and advocacy and eliminate the friction that can open the door for a mass ...
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NINKI TALKS

NINKI Content Marketing

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If you’re a marketing manager, CEO or thriving business owner. This podcast is for you. NINKI TALKS offers marketing tips, insights and advice from industry professionals who know their shit. If you dig the podcast, subscribe and share it. But for now, sit back, relax and enjoy your show.
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This is a podcast about highlighting and spotlighting the small guys and small gals out there doing those bitchin builds. You know the ones that work so hard on their Projects but yet get over looked by others, well not here and not anymore. We're going to flip the Hot rod interview process out there on it's head. We will throw a big name in here once and a while but for the most part it is us small guys. So if you have that cool Car, Hot Rod , or Truck let us know. If you think that your st ...
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I came from the world of selling as an account manager and moved up the ranks to Director of Sales, then VP of International Sales and eventually President of Sales and Marketing. I know what it takes to sell and how to manage and motivate your sales team. I didn't read a book on selling; I LIVED IT! Selling has become tougher! It isn't what it use to be! Show up, do the dog-and-pony and close the deal! Not any more! Today's buyer has changed given access to more information. This means buye ...
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Andy Kushner offers an inside look behind-the-scenes of the wedding and event world for both industry experts and bridal couples by featuring in-depth and transformative conversations with event industry icons. The Wedding Biz is also the only global platform of its kind to serve the business development needs of wedding and events professionals. As the host, Andy interviews the most prolific thought leaders and talent, taking you behind the curtain and revealing their personality, character ...
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8 years ago I had a dream to start a Subscription Box service full of goodies for women to treat themselves and nurture the importance of self care. It took me a full 18 months to make it happen! I was paralyzed by ‘all the things’ I had to figure out with no one to turn to for guidance. That is why I created Launch Your Box! Maybe you need some direction on how to begin, or you are ready to grow your subscriber base. Either way, it all starts with an idea that can turn into a constant reocc ...
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The FeedCast

The Relay Network

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A monthly podcast created by Relay Network that features cross-industry experts sharing their approach to driving meaningful and powerful customer engagement. Gain usable insights and strategies in under 30 minutes!
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Stories of your customers on their journey, and how they build or break relationships with companies like yours. Host Russel Lolacher shares real customer experience case studies in a 1950s radio drama narration style with modern tips and analysis. Born from The Upsell.com Blog, The CX Storytime Podcast: Tales from the Customer Journey presents true customers' stories including the impacts of their customer experiences, followed by valuable strategies on engagement and retention to help you ...
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Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relevant topics in the news; or chat with CX professionals about how they’ve overcome prevalent challenges managing CX in their organizations.
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Do you truly have a customer-centric organization or do you simply say you do? Do you know how to identify unmet customer needs? Do you have a growth strategy driven by compelling differentiators? The Customer Mission Podcast shares best practices and insights on how to create customer-centric behaviors and mindsets to grow faster, be more competitive, and be more profitable.
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Get It Right with Undercover Architect

Amelia Lee, Undercover Architect

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If we haven’t met before, I’m Amelia Lee, the architect behind Undercover Architect: an online business to help and teach homeowners like you how to get it right when designing, building and renovating your home. Undercover Architect is all about giving you access to the industry knowledge and insights you need to avoid the mistakes and dramas that can cost you thousands, tens of thousands and even hundreds of thousands of dollars. And it’s about levelling the playing field, so that the worl ...
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Welcome to "Dealer Process Secrets," your essential podcast for mastering the complexities of the dealership industry. Hosted by Philip Cheatham alongside his seasoned co-hosts, Sterling Brown & Jose Fulgencio, this hour-long show dives deep into the strategies that elevate ordinary dealerships into extraordinary market leaders. Each episode is a dynamic exploration of both innovative sales floor tactics and high-level executive strategies. Philip, Brian, and Sterling leverage their diverse ...
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Welcome to The Disruptionists – the podcast for visionary entrepreneurs and business owners who are ready to redefine marketing and branding. Hosted by Jess Singh, a leader in innovative marketing, this channel explores transformative branding, advanced marketing tactics, and enhancing the customer journey. Each episode offers practical insights on brand strategy and business leadership, crafted to revolutionize the approaches of SME owners. Whether you're refining your marketing, exploring ...
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The Create Beautifully™ podcast is for those wondering if they can really change, if they can truly find & live their passion and purpose, get out of negative habits and hum-drum ruts to break free of cyclical patterns of self-disappointment to learn how to fully trust their own intuition and custom-create an incredible life! You and all your authentic bigness and weirdness are not only welcomed, but invited on this journey as I invite you to let me be your accountability partner and for you ...
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In this podcast, I'm going to show you the exact steps that I used to create a million-dollar business, from scratch, in a competitive industry, in just five years. Learn how to create a marketing system that takes your business to the next level!
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YBY Boxes USA is your one-stop online destination for the complete range of custom packaging solutions. It all began with a mission to empower entrepreneurs across the country by providing them online packaging and printing solutions at highly competitive prices.
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Each week we will be providing businesses with valuable and affordable marketing tips and strategies to help you grow your business. We know your time is valuable so the podcasts will only be between 10 and 20 minutes each. If you have any questions or would like to know how you can save on your marketing costs, call us at 800.433.4679 or visit us at www.Print2Mailpartners.com
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"Mick Unplugged" is a transformative podcast that challenges listeners to move beyond the conventional 'Why' and embrace the empowering realm of 'Because.' Hosted by Mick Hunt, the voice of Modern Leadership, this podcast is designed for leaders, doers, and anyone aspiring to create meaningful impact in both their personal and professional lives. Each episode delves into the principles of Modern Leadership, focusing on discovering your 'Because'—your core driving force—and how it can turn dr ...
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Taking you to new places with ideas on how to get there and have a great vacation. We talk about past, current and future experiences with travel with tips on when and where to travel. The news of the day (COVID, political events, etc.) can often impact when and where you want to go, as well. We cover it all.
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eBay Growth Advisor Aaron White outlines five ways you can get to know your buyers better. From the Shipping team, Chad Stewart updates us on the recent enhancements to eBay International Shipping. Your hosts answer a question about custom Item Specifics. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! Take our Surv…
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Getting off track with your weight loss goals is a common experience, but becoming an expert in refocusing is key to long-term success. Start by reconnecting with your initial motivations. Take time to visualize achieving your goals—imagine how you will look, feel, and act at your ideal weight. This visualization can reignite your passion and commi…
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Success is the result of choices -- choosing to do one thing over another. This means consciously not spending time, effort, or resources on certain things. A goal is simply a target. For example, say your goal is to double revenue growth in three years. Is that a clear goal? Will that goal create success? No, because there are no clear choices.…
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Today Craig and Matt welcome guest Andy Raskin, a renowned figure in the B2B space. The discussion revolves around the importance of creating impactful sales narratives. They discuss the structure and strategy behind compelling sales decks, leaning on examples like the famous Zuora deck. Andy shares insights on transitioning from founder-led sales …
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Feeling stuck as a business owner? Our latest episode explores the powerful Change Formula! Learn how dissatisfaction and vision can be your keys to overcoming resistance to change. Time Stamps 00:51 - Episode Intro 01:42 - Introducing the Change Formula 04:44 - Understanding Resistance to Change 08:58 - Overcoming Fear and Inertia 13:09 - Applying…
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From the Relationships at Work podcast Before you can build the work culture you envision, do you truly understand the culture you have now? In this episode of Relationships at Work, we explore the importance of taking a hard look at your current organizational environment before setting future goals. Using real-life examples, we discuss why leader…
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Welcome back to another compelling episode of Mick Unplugged. Today, we have the honor and privilege of hosting an exceptional guest, Sergeant Major Gretchen Evans, a decorated U.S. veteran with over 27 years of service. Known for her incredible resilience and inspiring journey, Sergeant Major Evans has transformed the trauma and challenges she fac…
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In this episode, host Jay Schwedelson sits down with Brian Luciani, Chief Growth Officer at SMB Franchise Advisors and Stadium Ventures. They dive into the world of franchising and explore its potential for small businesses, covering everything from business readiness to trending franchise categories. =================================== Best Moment…
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In this episode, host Jay Schwedelson discusses referral marketing with Stephanie Love from Thryv. =================================== Best Moments: (00:56) Jay and Stephanie discuss the importance of referral marketing and its benefits (02:04) Stephanie explains what referral program marketing is and its effectiveness (03:04) The first step to set…
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On today's episode - We'll refresh our memory on defining objectives in a fool-proof way, then we'll jump into some specifics on how to place value on achieving your business objectives. This is an exclusive bit of information your competitors won't have and it's a real game-changer. This is the biggest step you can take to accurately measure ROI.…
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ChatGPT recently surpassed a milestone of 200 million active users every week: equivalent to the ​​combined populations of Germany, France, and Spain all chatting to the same online tool But while many are using it for everything from social media posts to coding – could this virtual assistant unintentionally be training the next generation of fina…
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Structuring your course content to scale, refining after your first launch, and starting your digital course journey today! So, I've had the same digital course since 2019, and even though it looks pretty different today than it did back then, it still has the same foundation. My friend, we all have to start somewhere! And your course will also imp…
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In this special episode of Retain: The Customer Retention Podcast, host Lauren DeSouza shares an important update with our loyal listeners. As we approach our two-year anniversary, the team is taking a well-deserved seasonal break to recharge and prepare for an exciting return in 2025. But before we go, we need your help! We want to know what you’v…
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Foods that promote a leaner physique are typically whole and natural, packed with nutrients without excessive calories. Incorporating a diet rich in fruits, vegetables, whole grains, lean proteins, and healthy fats can lead to sustainable weight loss. These foods provide essential vitamins, minerals, and fiber, which enhance satiety and help regula…
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✅ Ready to revolutionize your marketing game with video? 🚀 ✅ Discover exclusive tips and strategies from video content maestro Mark Wonderlin on the latest episode of Digital Coffee: Marketing Brew! ✅ From crafting purposeful content to mastering the art of short-form videos, Mark and host Brett Deister dive deep into creating authentic, high-quali…
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“Email marketing needs to be part of your audience building strategy.” - Sarah Williams You know social media is an important part of audience building. You’re showing up consistently, creating engaging posts and reels, connecting with your followers. But… How often are you sending emails to your email list? Just as important as your social media (…
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Mary Barra grew up in the suburbs of Detroit, aka: the heart of the auto industry. Her father worked at General Motors for 40 years, and Mary became a second generation GM’er. She worked her way up the company, studying at the General Motors Institute (yes, it was a thing) to eventually becoming the CEO in 2014. Mary claimed GOAT status in the auto…
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Send us a text Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1 Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business…
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Living at your goal weight involves more than just reaching it; it requires developing sustainable habits that allow you to maintain it effortlessly. To do this, ask yourself, "How can I live at my goal weight for as long as possible?" Start by integrating habits that fit naturally into your lifestyle, like choosing nutritious foods you enjoy, find…
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Painful weight loss motivation often stems from confronting the harsh realities of remaining overweight. Consider the potential reduction in life expectancy and the likely decrease in quality of life due to health complications associated with excess weight, such as diabetes, heart disease, and joint problems. Reflecting on how these health issues …
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Curious about what it takes to run a successful sticker club? Wonder no more! In today’s episode, we’re joined by the incredibly talented Itzel Islas, who’s here to spill what it's like running a successful sticker club and so much more! Itzel is a freelance graphic designer and illustrator originally from Tijuana, Mexico, now living in San Diego, …
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Culture change is necessary for an organization to be more customer obsessed and deliver better customer experiences. That culture change requires specifying the customer-focused behaviors that lead to customer loyalty. CX Cast co-host Angelina describes the process to determine and assess your organization’s ideal behaviors and drive adoption of t…
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Seller Advocacy Specialist for the GR team, Leah Erwin outlines the mission of the eBay Government Relations team and how sellers can assist through the eBay Small Business Ambassador Program. This week’s seller question is about buyers who use Freight Forwarding companies. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay …
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A small weekend project that will help you feel a sense of calm at home for the upcoming week... The FREE Practical Purging Projects - 10 Day Challenge & Refresh & Restock Worksheets Simple Home Habits - A 5 week challenge with one decluttering project per week and implement a new routine to make sure the decluttering lasts. Start simplifying your …
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Mental health is a huge hot button right now - and often we might feel helpless against these diagnoses we receive. But I want you to know that they might be less permanent than you think, and that every human is way more capable of being a genius and achieving their dreams than we imagine. It’s all about not judging a ‘right’ way of thinking and o…
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My favorite strategies for teaching high quality content in the quickest, most effective way possible (using the information you already know!) Ready to kickstart your digital course journey? Join me in my Course Confident Bootcamp! Focus on quality over quantity when building your digital course! Hear my strategies for teaching top-notch content i…
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In this episode, Mick interviews Pastor Troy Gramling, a visionary pastor and author, about the concept of potential and how to unlock it. Pastor Troy shares his belief that everyone has the potential to make a difference and emphasizes the importance of taking steps towards personal development. He also discusses the role of community in staying f…
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If you have been a longtime listener of the podcast, then today’s voice may sound familiar to you as it is her third appearance on the show! Andy is so thrilled to welcome back Tara Guerard, owner and creative director of Tara Guerard Soirée headquartered out of Charleston, South Carolina (and with an additional office in New York City). Tara is re…
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In this episode, I’m joined by Sarah Bryer and we discuss the importance of community building for small business owners, especially post-COVID-19. Sarah shares her incredible journey of creating a supportive group for women entrepreneurs to overcome isolation and self-doubt. We discuss how lack of peer support can lead to low confidence, underpric…
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Hey, guys thanks so much for coming in and taken a listen, We know the audio on Daniels end is a little low but thats because when he called in the volume was not turned up all the way on the phone guys sorry about that. Other then that we think it came out pretty good. We sat and talked about his passion, drive, and the SEMA BUILD him and Andy are…
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Recharging your batteries is crucial for successful weight loss, as ongoing stress and burnout can sabotage even the best intentions. Taking intentional breaks to relax and unwind is vital. Engage in activities that rejuvenate your spirit and relieve stress, whether it’s through meditation, yoga, reading, or spending time in nature. Directly addres…
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Constantly thinking about losing weight doesn't necessarily equate to genuine motivation. To truly boost your drive, delve deeper into how weight loss will positively impact areas of your life that matter most. Consider the health benefits, such as increased longevity and reduced risk of chronic diseases, which allow for a more vibrant, active life…
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From $0 to $10M in 8 years! Learn about leadership, growth, and resilience as Mike Kelley shares his incredible journey from the army to building a thriving HVAC business. Time Stamps 01:09 - Episode Intro 03:17 - Get to Know Mike Kelly 04:31 - From Military Service to Air Conditioning 08:12 - Starting and Growing Troops HVAC 10:11 - Challenges and…
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As someone who believes that the customer always comes first, I’ve listened to the requests from many of you asking for talks and workshops in your local communities. This podcast explains why I’m committed to making this happen. By bringing people together in various towns and cities, we’re creating more than just educational opportunities. We’re …
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In this episode, Matt and Craig delve into the evolving landscape of LinkedIn as a key platform for B2B thought leadership and brand building with the insights of Alec Paul, a LinkedIn strategist and Founder of SalesBrand. Alec discusses the significance of authenticity, audience engagement, and the potential of LinkedIn video. The conversation als…
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How can you ignore AI? It will either make our lives better or wipe us off the face of the planet. No matter what you think of AI, you have to pay attention. After all, this is one of those moments when you either keep up or get left in the dust. Today, we'll examine AI-related decisions you'll have to wrestle with, and from a leader's perspective,…
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Welcome to another exciting episode of "Mick Unplugged!" In this episode, our host Mick Hunt dives into a heartfelt and inspiring conversation with Samara Beth, an accomplished presenter, advanced director, and now the creator of her own brand, Samara Beth and Company. Samara's journey is one of resilience and adaptability, as she shares her experi…
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In this episode, host Jay Schwedelson chats with Steve Jones from Microsoft about how small businesses can effectively harness AI to boost efficiency and enhance customer experiences. They explore practical, accessible AI tools and strategies that don’t require extensive technical expertise. =================================== Best Moments: (02:51)…
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In this episode of Always on CXEX, host Josh Chronister is joined by Gidi Adlersberg, Director of Voca Conversational Interaction Center at AudioCodes. They discuss the relationship between Microsoft Azure and Microsoft Teams in the context of contact center integrations. =========================================================== Best Moments: (01…
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Why customer service is the key to building lasting relationships, turning first-time customers into raving fans, and scaling your business to the next level. Ready to kickstart your digital course journey? Join me in my Course Confident Bootcamp! Great customer service is the key to growing your business! Hear my tips for creating a customer servi…
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In the world of financial services, a banking license is like the Holy Grail – key to unlocking powerful capabilities like holding deposits, lending, managing mortgage books, and more. But, there are numerous trials and hurdles standing in the way of obtaining it. And once you do, what about the criminals ready to exploit your shiny new licence? Ou…
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