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Brought to you by Help Scout's Mat Patterson, The Supportive is a new monthly show for the customer-centric leaders of today and tomorrow. Tune in for tons of customer experience insights, practical tips, expert advice, and a bit of fun. (Also dad jokes).
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Mat Hayes chats with folks from all walks, religions, and journeys, representing those who believe, those who don't, and everyone else in between. The hope is that it helps facilitate conversation with friends, family, and self about who/what god is and if they even exist. 🙏🏻💙
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Film Fights With Friends

Film Fights With Friends

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What do you get when you mix movies, fights, friends, and local beer? You get the FILM FIGHTS WITH FRIENDS PODCAST! For decades, these battles of film knowledge have taken place on couches, in theaters, on bar stools and in the gym between (sometimes during) sparring sessions. Paul and Steve are career martial artists, stuntmen and filmmakers who have never kept their opinions to themselves…EVER. With so many great fight films analyzed and dissected, and even more left untouched, Steve and P ...
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Originally from New Orleans, Andy Young is a Film & TV editor based in Los Angeles who specializes in comedy. He has experience in both animation & live-action projects working for studios like Warner Bros, Netflix, and HBO. His work has premiered at major film festivals like SXSW, won Webby Awards, and earned +850 million views online. As a writer…
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Mat's away on sabbatical, so this month we're sharing an episode of Epochal Growth, hosted by Sarah Caminiti and featuring Ben McCormack. Huge thanks to Sarah for sharing her interview with us. To hear more from Sarah on Epochal Growth, visit https://www.epochaloperations.com/epochal-growth ___ In Episode 6 of Epochal Growth, host Sarah Caminiti si…
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Steve and Paul sit down with Cinder Chou (Writer/Director) and Kerry Lacy (actor) about their feature film Artist Unknown. Cinder Chou is a Taiwanese American writer, director, and producer originally from the oft-maligned state of New Jersey and currently resides in Brooklyn. An early love for comic books turned into a passion for visual storytell…
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Jasper Joyner is a Michigan-born stunt performer who has shared the screen with action legends such as Scott Atkins and Ray Park. Since 2014, Jasper has been Michael Jai White’s stunt double, working on such productions as Accident Man (2018), Never Back Down: No Surrender (2016), As Good As Dead (2022), The Commando (2022), Falcon Rising (2014), C…
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Mat chats with Elyse Mankin, experienced support leader and former headband girl to talk about her experiences moving from frontline support into a leadership role. They discuss the challenges of making time to get out of the queue, Elyse's strategies for planning her time, delegation, and focus, her favourite leadership resources, and the power of…
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Our first Star Trek episode! Sonequa Martin-Green's fight double Sherry Rene, beams up to the Fights With Friends studio to chat with us redshirts! Our interview with Sherry Rene begins with a breakdown of the ‘Burnham vs Burnham’ fight from season 5, episode 4 of Star Trek Discovery. Star Trek has a long history of characters having to face themse…
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Steve and Paul share stories from their lives as stunt performers and discuss some insights regarding shooting fights for fun, training and on professional jobs. They dive deep into the development of the ‘Kenton vs Anton’ fight from Season 1, episode 2 of Alex Garland’s DEVS (2020), where Steve stunt doubled Zach Grenier. Beyond simply fight build…
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David S. Tuttman is a Cinematographer and Director whose works include The Endgame (Director), Prodigal Son (Director), Damages (Director), The Following (Cinematographer), Blindspot (Director of Photography), Law & Order (Director of Photography) and Wu-Tang: An American Saga (Director of Photography). We begin our discussion with a breakdown of t…
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The Biden/Harris White House recently announced their "Time is Money" governmentwide crackdown on customer unfriendly practices. What's it all about, and will it make any difference to real world customer experience for Americans...Mat Patterson takes a look. Here's the White House statement: https://www.whitehouse.gov/briefing-room/statements-rele…
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American Werewolf in London (1981) and Brotherhood of the Wolf (2001) are two iconic films that have some surprising threads of connective tissue between them and other classic movies. Paul and Steve show their film fanboy sides as they dissect these classics, play six degrees of separation between the films, reveal lesser-known easter eggs, and pl…
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Ben Henderson — product manager, former DJ, and boot Tetris expert — chats with Mat about his role and how customer support leaders can most effectively make their case for product changes and fixes. Plus, an Aussie slang challenge! For show notes, relevant links, further reading, and a full transcript visit: https://helpscout.com/resources/support…
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Jay Adams is Detroit area stunt performer who has appeared on Ray Donovan, The Outsiders, Banshee and many more productions. In 2014, after a serious injury, he left his career as a professional wrestler and moved into the film industry. Our discussion begins with an epic fight on the Dream On episode of Ray Donovan (S6 Ep9) and progresses into his…
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Doc Duhame is a stunt performer, actor, and stunt coordinator of seasons 6 & 7 of Ray Donovan and the Ray Donovan Movie. Our discussion begins with a deep dive into coordinating fights on Ray Donovan and branches off into discussing the industry and his long career. Originally from Long Island, New York, Doc moved to Los Angeles in 1979 to pursue a…
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Hugh Fitzgerald is a Los Angeles-based actor, writer, BJJ Black Belt, and fight trainer at the legendary 87 Eleven Action Design and 87 North. Nearly 20 years ago, a struggling New York-based theater actor, Hugh, had a chance meeting with David Mamet that would literally change his life. That meeting opened doors he never could have imagined and pa…
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Self-service technology ancient and modern, a German monk, and Shawna explains Gross Margin in this episode of The Supportive Podcast. For show notes, transcript and further reading: https://www.helpscout.com/resources/supportive-podcast/S1E2/ Mat makes the claim that the future of online support is self-service. More specifically: elf-service driv…
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Calvin Ahn is a New York-based actor and stunt performer who has appeared in Fallout, Wu-Tang: An American Saga, Lovecraft Country, The Defenders, John Wick Chapter 2, and in one of the most noted shows in the martial arts space, Cobra Kai – as Chozen’s stunt double for the epic re-match with Daniel LaRusso! We begin this episode of Fights With Fri…
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In this episode of Fights with Friends, Paul and Steve take a deep dive into writing action with Joshua Todd James. Joshua is a screenwriter, playwright, novelist, lifelong martial artist, and BJJ Black Belt behind JCVD’s Pound of Flesh (2015) and the upcoming Hulu feature Take Cover (2024), starring Scott Atkins. Our discussion begins with a break…
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Steve and Paul are joined by Becca GT, a professional stunt performer who has doubled Natasha Lyonne on Orange is the New Black, Russian Doll, and most recently, Poker Face. This episode centers on the epic retirement home fight from Season 1, Episode 5 Poker Face, and takes a deep dive into Becca’s career beginning 20 years ago driving at the lege…
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AI and the future of support teams, 3 truly terrible predictions, several action items for support leaders, and Shawna explains the Rule of 40. https://www.helpscout.com/resources/supportive-podcast/S1E1/ 3 terrible predictions from history: Mail delivery by rocket Automation will make a second job as socially unacceptable as bigamy Steve Ballmer: …
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Lifelong martial artists, stunt performers, and filmmakers Paul Varacchi and Stephen Koepfer introduce themselves and give a taste of what’s in store on their new podcast, ‘Fights With Friends’ – premiering soon with a 26 bi-weekly episode season! Choke Artist: https://vimeo.com/94755803 Choke Artist Behind the Fight: https://youtu.be/UoszFNvwxJI?s…
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What’s up y’all of little faith and welcome to season 2, episode 19 of TFP! I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes it means that I am still looking for peace in the unknown! I am SQUEALING over today’s guest y’all. Flamy Grant is a shame-slaying, hip-swaying heathen with Appalachian roots who now calls San…
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What’s up y’all of little faith and welcome to season 2, episode 18 of TFP! I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes, it means that I am still looking for peace in the unknown. Y’all, if you follow anything about my life, you’ll know today’s guest. Daniel Robaire is one of my dearest friends. We met when we …
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What’s up y’all of little faith and welcome to Episode 17 of season 2 of TFP! I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes, it means that I am still looking for peace in the unknown. Today I have who the Center for American Progress calls one of the 10 faith leaders to watch for. Robyn Henderson-Espinoza, PhD ha…
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What’s up y’all of little faith and welcome to Season 2, Episode 16 of TFP! I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes, it means that I am still looking for peace in the unknown. Today’s guest came to me by way of Del Shores, and y’all… Well you’re just not ready for what you’re not ready for. Dr. Carlton Thom…
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What’s up y’all of little faith and welcome to Season 2, Episode 15 of TFP! I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes, it means I’m still looking for peace in the unknown! *gasp* That’s right – I’m no longer looking for answers. I’m just looking to feel peace in not knowing! Today’s guest helps me do just tha…
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What’s up y’all of little faith and welcome to episode 14 of season 2 of TFP! I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes, it means that I’m still looking for answers! A couple weeks ago, I met Christian Cintron on the queer streets of West Hollywood. And here we are today with him being a guest on the show! Ch…
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What’s up y’all of little faith and welcome to episode number 13 of Season 2 of TFP! I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes it means that I’m still looking for answers! Y’all, today I have a fascinating theologian on to discuss his approach towards engagement with the Divine. Mason Mennenga is a successful…
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What’s up y’all of little faith and welcome to the 12th episode of season 2 of TFP. I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes, it means that I’m still giving you answers. Y’all, I don’t even know how to describe the guest for today’s show. But strap in, literally, and maybe get a cigarette and a bourbon ready…
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What’s up y’all of little faith and welcome to episode number 11 of season 2 of TFP. I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes it means that I’m still looking for answers! Today’s guest is Father Shannon TL Kearns, a transgender man who believes in the transformative power of story. He’s an ordained priest in…
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What’s up y’all of little faith and welcome to episode 10 of season 2 of TFP. I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes it means that I’m still looking for answers! Today, I have the privilege of speaking with Amir Yass. He’s a queer muslim unicorn who doesn’t shy away from any conversation. He’s an LGBTQ act…
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What’s up y’all of little faith and welcome to episode 9 of the 2nd season of The Fagnostic Podcast I’m your hostess, not your Moses, Mat Hayes, and if I’m still here, it means that I’m still looking for answers! Y’all, today I have the digital pastor, Kevin Garcia, with us. Kevin is a mystical theologian and practitioner based in the ATL. This int…
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What’s up y’all of little faith and welcome to the 8th episode of season 2 of TFP. I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes, it means that I am still looking for answers. Today I am sharing a conversation I had with 2 board members of the non profit volunteer organization, Handle With Care, that started here…
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What’s up y’all of little faith and welcome to the 7th episode of season 2 of TFP. I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes, it means that I am still looking for answers. Today I have got 2 of the Mama Dragons on to talk about what they’re doing for LGBTQ children and their mothers. You may have heard of thi…
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What’s up y’all of little faith and welcome to the 6th episode of season 2 of TFP! I’m your hostess, not your Moses, Mat Hayes, and if I’m still giving you episodes, it means that I am still looking for answers! Y’all, today I have a gay icon on the show! In 1985, Steve Pieters was interviewed by Tammy Faye on her evangelical talk show seen around …
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What’s up y’all of little faith and welcome to the 5th episode of season 2 of The Fagnostic Podcast. I’m your hostess, not your Moses, Mat Hayes. And if I’m still giving you episodes, it means I’m still looking for answers. Y’all, we are officially in Pride month and I have one of our fiercest allies here with us today. Malynda Hale is a voice with…
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In honor of Ash Wednesday, and 4/20, surrounded by pagan celebrations of Easter traditions, the seder plate’s reminder of the epoch journey of the Israelites, I have a Moses expert on to talk about his incredibly thought-provoking book, Moses and the Death of Heresy. J.M.S. Beale is a lifelong student of religion, both academically and in religious…
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What’s up y’all of little faith and welcome to episode 3 of the 2nd season of TFP. I’m your host Mat Hayes, and today I have the pleasure of welcoming Andrew Evans to the show. He’s an author, speaker, and TV host. Let me give you the rundown: He’s completed over 60 assignments for National Geographic, reporting from all 7 continents and over a hun…
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