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Exceptional Performance

Presented by The Productive Leadership Institute

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This podcast is an introduction to the 10 “Essential Elements” to achieve an exceptional performance culture. Episode by episode, we break down 5 elements in planning (“the What”) and 5 elements in leadership (“the How”) by having experts share their experience knowledge and expertise in realizing these Essential Elements.
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A relaxed coffee always brings an insightful conversation. And when it comes to mobile app performance, coffee is always a useful tool. Join us at the App Performance Café, where Rui Costa, CEO at Codavel, brings the most knowledgable individuals for an informal conversation around the vast world of mobile app performance. Our guests will share the challenges and obstacles, strategies, and lessons learned when building top-performing mobile apps. Across multiple episodes, we'll cover the con ...
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GET TO THE CONTEST

Warwick Jackson

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The Get to the Contest Small Business Podcast is a program aimed at motivated small business owners and entrepreneurs looking to improve their business. With Warwick Jackson, Chartered Accountant as host and various industry specialists as guests, the show provides answers to the common questions entrepreneurs face when looking to grow, sustain and market their business. Warwick draws on his background in both business & Elite Sport to help business owners to drill down & focus on the the cr ...
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This podcast is for those working in automotive retail. Host John Latka is the founder and president of Automotive Business Solutions and has over 30 years of retail automotive experience and an undeniable track record in sales leadership, employee development, and performance management. The goal is to help listeners improve operational efficiency and increase sales by sharing ways and means we’ve used to help others. This includes aligning and balancing people, process, technology, culture ...
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Top 5 leadership and performance lessons for the week ending August 3, 2024: 1. Great creative of Recognition- War Room 2. The power of simple process mapping to help cross functional groups work more effectively and efficiently together. 3. The power of Leading Indicator to improve results 4. Time blocking is a super power. @miketyler 5. Self care…
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4 main learnings this week: 1. Hold accountable to the macro view and coach improvement on the micro issues 2. The Law of Aggregate Marginal returns- 1% improvement every week leads to 10x improvement in a year. 3. How to be an "order creator" in a tough market. 4. The best book on improving relationships with your significant other.…
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In this episode, John talks about what it takes for sales teams to achieve 50% plus Closing Ratios. Starting with the vision, listeners will hear about the critical elements needed to get there, like servant leadership, management by objectives and S.M.A.R.T. goal setting. In addition, John talks about relevant ratios, correlations and what needs t…
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In this episode, John Latka welcomes Carson Way, President of Carson Exports and Dave Feaver, General Manager – both with extensive experience in the wholesale and retail side of the used car business. Whether you’re a new car dealer with a used car department or an independent used car dealer, you’ll want to hear Carson’s deep dive into the defini…
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In this episode, John Latka asked ChatGPT about the use of smoke and mirrors, and transparency in retail automotive. John shares what ChatGPT has to say about each one in clearly defined overviews. The episode also addresses what consumers should be on the lookout for when visiting dealerships. Follow John on LinkedIn For more information: https://…
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Rick Heyland shares 5 principles/practices to help you scale your leadership. Four specific use cases: 1. If you are working hard but not getting the results you want. 2. You are stressed and burning out because of the workload 3. If you want to get better so you can handle bigger responsibilities. 4. You are new to your role and trying to figure o…
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To create the content for this episode, John Latka asked ChatGPT the following two questions: What are the top pros and cons of automotive customer satisfaction surveys? Should customer satisfaction surveys be tied to a dealership’s income? Tune in to hear ChatGPT’s answers. Follow John on LinkedIn For more information: https://www.automotivebusine…
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In this episode, John talks about success in business as a multifaceted concept that goes beyond just the bottom line and while financial profitability and the "bottom line" are crucial indicators of a business's health and sustainability, they are not the only factors that determine success. Listeners will hear some other important dimensions to c…
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In this episode, John Latka talks to his listeners about the 8 main reasons behind the constant churn in retail automotive sales and its impact on both the industry and the sales professionals. This sector continues to be plagued by a persistently high turnover rate among its’ sales force. So, what can be done about it? Listen to this episode and f…
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In this episode, John Latka talks about big data, what it is, how it works and its uses, along with a few key takeaways. John also shares his thoughts on data in Dealer Management Systems, CRM’s and KPI’s. He also addresses the need for simple tools, training, and ongoing support for salespeople. Follow John on LinkedIn For more information: https:…
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In this episode, John Latka talks about the public’s negative perception of car salespeople and how that came about. Listeners will also hear where sales car salespeople stand as it pertains to the most trusted professions. Sadly, John agrees there are some rotten apples out there, but the majority are simply honest, hard-working go getters trying …
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In this episode, John Latka talks about management and leadership. Listeners will hear answers to the questions, “what is management” and “what is leadership?” In addition, John talks about the traits of managers and leaders along with what managers and leaders do. Other questions that are answered in this episode include: “what are the similaritie…
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In this episode, John Latka talks about how setting SMART goals is the foundation to a successful month in sales. Listeners will hear how a salesperson at a small-town dealership not only met, but exceeded his projections and achieved an 83.3% closing ratio. In addition, John talks about keeping things simple by focusing on the critical few KPI’s n…
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