This podcast is an introduction to the 10 “Essential Elements” to achieve an exceptional performance culture. Episode by episode, we break down 5 elements in planning (“the What”) and 5 elements in leadership (“the How”) by having experts share their experience knowledge and expertise in realizing these Essential Elements.
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A relaxed coffee always brings an insightful conversation. And when it comes to mobile app performance, coffee is always a useful tool. Join us at the App Performance Café, where Rui Costa, CEO at Codavel, brings the most knowledgable individuals for an informal conversation around the vast world of mobile app performance. Our guests will share the challenges and obstacles, strategies, and lessons learned when building top-performing mobile apps. Across multiple episodes, we'll cover the con ...
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CI4Life shares insights and success stories of entrepreneurs that have Scaled their Business. Learn valuable strategies and tips/hacks to Scale (grow) your Business faster than you thought possible.
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The Get to the Contest Small Business Podcast is a program aimed at motivated small business owners and entrepreneurs looking to improve their business. With Warwick Jackson, Chartered Accountant as host and various industry specialists as guests, the show provides answers to the common questions entrepreneurs face when looking to grow, sustain and market their business. Warwick draws on his background in both business & Elite Sport to help business owners to drill down & focus on the the cr ...
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This podcast is for those working in automotive retail. Host John Latka is the founder and president of Automotive Business Solutions and has over 30 years of retail automotive experience and an undeniable track record in sales leadership, employee development, and performance management. The goal is to help listeners improve operational efficiency and increase sales by sharing ways and means we’ve used to help others. This includes aligning and balancing people, process, technology, culture ...
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A refresh of Ken Blanchard's Situational LeadershipBy Rick Heyland
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The best Scaling leadership lessons I saw and learned this week
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Top 5 leadership and performance lessons for the week ending August 3, 2024: 1. Great creative of Recognition- War Room 2. The power of simple process mapping to help cross functional groups work more effectively and efficiently together. 3. The power of Leading Indicator to improve results 4. Time blocking is a super power. @miketyler 5. Self care…
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Real life Leadership Lessons Part2- How to scale your business
10:52
10:52
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4 main learnings this week: 1. Hold accountable to the macro view and coach improvement on the micro issues 2. The Law of Aggregate Marginal returns- 1% improvement every week leads to 10x improvement in a year. 3. How to be an "order creator" in a tough market. 4. The best book on improving relationships with your significant other.…
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Recent Leadership lessons applicable to any leader looking to scale their business
13:41
13:41
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13:41
4 main roles of a senior leader Nuanced execution lessons and opportunitiesBy Rick Heyland
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How to become a commitment based organization
14:51
14:51
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Commitment based organizations have 3x returns.By Rick Heyland
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KPI Checklists - the easiest and most efficient way to delegate
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13:07
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By Rick Heyland
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Priority (Rock) Setting that accelerates Growth
14:48
14:48
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By Rick Heyland
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Strategies to 10x your life and your business
21:04
21:04
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By Rick Heyland
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Weight loss for busy leaders and executives
18:46
18:46
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Insights on how to maintain or lose weight during busy and stressful times.By Rick Heyland
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Only 32% of employees feel engaged in their workplace. Disengaged employee's cost US economy $400 B annually. This podcast covers keys ideas to increase employee engagement.By Rick Heyland
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Compassionate Candor- helping your employees achieve their potential
15:15
15:15
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Finding the right balance of "care for the individual" and "corrective feedback" to help each employee achieve their maximum potential.By Rick Heyland
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The power of positive reinforcement to improve performance and resultsBy Rick Heyland
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5 simple steps to have motivating 1-1's with your employees
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19:47
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Learn to practice the following during your 1-1's: 1. positive Recognition 2. Empathy 3. Non-directive coaching 4. Directive Coaching 5. Ownership for the action PlanBy Rick Heyland
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Brook Bishop has 20+ year of high level Sales experience. He has worked for Leaders such as Tony Robbins. He shares practical sales tips for handling objections and keeping sales mgrs/reps. motivated and successful.By Rick Heyland
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How to accomplish your Business plan through effective Quarterly, Monthly and weekly meetings.By Rick Heyland
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How to source different kinds of Executive Assistants, compensation and job descriptions. Also a discussion on the difference between a chief of staff and An EA.By Rick Heyland
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Thriving-You are the Author of Your own Story with Rand Selig
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33:02
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Author, speaker and entrepreneur; Rand Selig review keys principles of Thriving and success based on his book: Thriving! How to Create a Healthier, Happier, and more Prosperous Life.By Rick Heyland
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A Practical Approach to finding new Customers
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5 Analysis Questions and 3 Actions to find new customersBy Rick Heyland
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Effective Delegation an underutilized leadership Tool
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What don't we delegate well? What are the benefits of delegating well? How to delegate wellBy Rick Heyland
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Marcy Axelrod shares her insights on how to show up well in any setting of your life. Marcy encourages us to reset our nervous system and show our caring side during every leadership conversation.By Rick Heyland
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In this episode, John talks about what it takes for sales teams to achieve 50% plus Closing Ratios. Starting with the vision, listeners will hear about the critical elements needed to get there, like servant leadership, management by objectives and S.M.A.R.T. goal setting. In addition, John talks about relevant ratios, correlations and what needs t…
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Improve your producitivty by 20% by ”1 touch” email processing
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10:55
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The biggest opportunity for productivity improvement is to improve how you process email. Don't let your inbox drive your days activities. Use a more thoughtful approach. Try "1 touch" email processes to improve the effectiveness and efficiency of your day.By Rick Heyland
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Expect discomfort on the way to accomplishing your dreams and goals
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Don't let the discomfort of change stop you from accomplishing your change goals.By Rick Heyland
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Integrated Goal Accomplishment Planning (IGAP)
14:11
14:11
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From: Vision for your life 90 day review 90 goals and next steps weekly Plannning Daily Planning and Prioritization Daily LearningBy Rick Heyland
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Top 7 books of the year to help you exceed your goals with less time and less stress
9:03
9:03
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Read these top 7 books to exceed your 2024 goals with less time and less stress. Additional book recommend: The Happiness Trap by Russ Harris- How to stop struggling and start living.By Rick Heyland
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The Impact of Wholesale Values on Trade Appraisals
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32:08
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In this episode, John Latka welcomes Carson Way, President of Carson Exports and Dave Feaver, General Manager – both with extensive experience in the wholesale and retail side of the used car business. Whether you’re a new car dealer with a used car department or an independent used car dealer, you’ll want to hear Carson’s deep dive into the defini…
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How to use your KPI’s to 10x your Business and your life
17:20
17:20
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I have my KPI's- now what? Rick outlines 5 levels of KPI usage. You accomplish level 5- you 10x your business and your life.By Rick Heyland
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Find the right ”leading KPI’s” in order to increase your goal success
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11:35
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Tracking the lagging indicator is 20% of the performance picture. Tracking the right "predicting" or "leading" indicators is 80% of the success formula. This is true for personal and business goals.By Rick Heyland
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Profit with Presence with Dr. Eric Holsapple
28:08
28:08
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Dr. Holsapple shares his insights on how "mindfulness" and "service" are key strategies that business leaders can implement that will impact their own business and the world for greater good!By Rick Heyland
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Regain your power with Sophie Deslauriers
32:00
32:00
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Sophie Deslauriers, describes how executives, entrepreneurs and sales leaders can achieve peak performance through forward looking Vision, radical responsibility and emotional regulation.By Rick Heyland
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In this episode, John Latka asked ChatGPT about the use of smoke and mirrors, and transparency in retail automotive. John shares what ChatGPT has to say about each one in clearly defined overviews. The episode also addresses what consumers should be on the lookout for when visiting dealerships. Follow John on LinkedIn For more information: https://…
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Finding reasonable priced financing in an high interest rate world
7:37
7:37
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Edward Gibson shares 3 short success stories of finding capital in a high interest rate world.By Rick Heyland
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A simple Coaching framework for developing employees and closing more customers
10:33
10:33
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Rick reviews the TGROW model of Coaching employees and clients to better outcomes.By Rick Heyland
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Setting others up to Win so you can Scale
10:13
10:13
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If you're going to scale your business and your leadership, you will have to learn how to set others up to win.By Rick Heyland
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Rick Heyland shares 5 principles/practices to help you scale your leadership. Four specific use cases: 1. If you are working hard but not getting the results you want. 2. You are stressed and burning out because of the workload 3. If you want to get better so you can handle bigger responsibilities. 4. You are new to your role and trying to figure o…
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Customer Satisfaction Surveys – According to ChatGPT
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13:02
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To create the content for this episode, John Latka asked ChatGPT the following two questions: What are the top pros and cons of automotive customer satisfaction surveys? Should customer satisfaction surveys be tied to a dealership’s income? Tune in to hear ChatGPT’s answers. Follow John on LinkedIn For more information: https://www.automotivebusine…
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Falling Into a Bucket of Shit and Coming up Smelling Like a Rose
11:49
11:49
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11:49
In this episode, John talks about success in business as a multifaceted concept that goes beyond just the bottom line and while financial profitability and the "bottom line" are crucial indicators of a business's health and sustainability, they are not the only factors that determine success. Listeners will hear some other important dimensions to c…
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In this episode, John Latka talks to his listeners about the 8 main reasons behind the constant churn in retail automotive sales and its impact on both the industry and the sales professionals. This sector continues to be plagued by a persistently high turnover rate among its’ sales force. So, what can be done about it? Listen to this episode and f…
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3 Principles of Continuous Improvement to improve your business and your life
21:43
21:43
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The 3 principles are: 1. 10X is easier than 2x 2. Focus on the Gain not just the Gap 3. Figure out The Who not howBy Rick Heyland
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Key Steps to living Authentically and on Purpose with Paul Weeden
32:08
32:08
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Paul Weeden (mBacp M.A.) discusses how to live authentically with more passion and enthusiasm. He also discusses some techniques for entrepreneurs to cope with the stress and anxiety of growing your business.By Rick Heyland
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In this episode, John Latka talks about big data, what it is, how it works and its uses, along with a few key takeaways. John also shares his thoughts on data in Dealer Management Systems, CRM’s and KPI’s. He also addresses the need for simple tools, training, and ongoing support for salespeople. Follow John on LinkedIn For more information: https:…
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A Model to Scale Small Business with Pete Taylor
30:47
30:47
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Pete Taylor shares his process on how to scale Small Business. Pete is a serial entrepreneur and pro athlete who also shares his insights on the most important characteristic for success as an entrepreneur.By Rick Heyland
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How to improve profitability by 20% in with Jackson Frandsen
31:51
31:51
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Jackson Frandsen shares simple and engaging ideas on how to improve your small business profitability by 20% in 60 days.By Rick Heyland
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Retention and Scaling in 2023 with Neha Naik
31:48
31:48
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Neha Naik answers two questions: 1. How do we scale our business during a recessionary times? 2. How do we retain "top talent"?By Rick Heyland
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Back-Stabbing, Corkscrewing and Dirty Dealing
13:57
13:57
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In this episode, John Latka talks about the public’s negative perception of car salespeople and how that came about. Listeners will also hear where sales car salespeople stand as it pertains to the most trusted professions. Sadly, John agrees there are some rotten apples out there, but the majority are simply honest, hard-working go getters trying …
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Mindset reprogramming for success with Janet Schmidt
27:44
27:44
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Janet Schmidt teaches us how to recognize your program, imprints, blocks, or ailments and provides tools to discard what no longer serves you to have a healthy, prosperous and wealthy life.By Rick Heyland
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AI and Small Business with Manuj Aggarwal
31:25
31:25
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What impact will AI have on Small Business? AI expert Manuj Aggarwal answers this and many other questions surrounding the future of AI on business.By Rick Heyland
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Management and Leadership – is There a Difference?
19:04
19:04
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In this episode, John Latka talks about management and leadership. Listeners will hear answers to the questions, “what is management” and “what is leadership?” In addition, John talks about the traits of managers and leaders along with what managers and leaders do. Other questions that are answered in this episode include: “what are the similaritie…
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In this episode, John Latka talks about how setting SMART goals is the foundation to a successful month in sales. Listeners will hear how a salesperson at a small-town dealership not only met, but exceeded his projections and achieved an 83.3% closing ratio. In addition, John talks about keeping things simple by focusing on the critical few KPI’s n…
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Joseph Drolshagen teaches and practices ”Total mindset alignment” for success and happiness
27:19
27:19
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Joseph Drolshagen, teaches such truth nuggets as: "getting uncomfortable is the only way to scale", "make time to breathe", and Develop systems in your life to create "total mindset alignment"By Rick Heyland
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