Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.
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Ever wondered what it takes to build then sell an Agency? Been curious to learn what was behind the sales you’ve read about in press releases? I’ve got some good news for you! How to Sell an Agency is a podcast looking at the reality of building and selling agency businesses. Host Mat Bennett, who sold his own agency in 2021, interviews other agency founders who have built, grown and sold their businesses. Together they uncover lessons and share their hindsight for anyone else with an intere ...
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Bag Fries is documentation of conversation between comedians Kevin Tienken and Bruce Gray, 2 verile men with robust opinions and patchy body hair.
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden, CEO of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions sector…
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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What does it take to be a truly family friendly museum?
48:37
48:37
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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Questions from the 2023 Visitor Attraction Website Report, with Kelly and Paul from Rubber Cheese
56:28
56:28
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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What the heck is a brand proposition and why should you care? With Catherine Warrilow
49:06
49:06
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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Will Anderson the legal aspects of selling : How to Sell an Agency
1:03:32
1:03:32
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In this episode I talk to Will Anderson, Head of Corporate & Commercial at Clarke & Sons - the law firm who assisted me in my agency sale and who has supported dozens of others in the same. I invited Will on to answer some of the trickier questions I have received from listeners since starting this process and to share lessons he's learned from his…
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The Accessible and Inclusive Tourism Toolkit for Businesses, with Emily Yates
33:05
33:05
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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Trenton Moss on building a UX agency that no longer needed him : How to Sell an Agency
48:56
48:56
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In this episode I talk to Trenton Moss, who shares his journey with Webcredible, a UX specialist business he founded and sold in 2018. Trenton delves into the challenges and strategies of building and selling a niche agency, emphasizing the importance of resilience and strategic focus. His story offers practical insights for agency owners on growin…
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Improving inclusivity at Kew Gardens, with Julia Willison
47:10
47:10
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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Jonathan Smith : Building and Selling a 30 person design and build agency
1:03:44
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In this episode I am joined by Jonathan Smith who built Catch; a 30+ person platform agency that operated from the heart of Soho for 15 years, which he sold in a private equity backed deal. Connect with Jonathan here: Draft Partners - Agency Growth & M&A Advisors Jonathan on LinkedIn Or with me here: Website - Mat Bennett, Agency Advisor Mat on Lin…
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Interactivity for visitor attraction websites, with Kelly and Paul from Rubber Cheese
28:26
28:26
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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Andrew Heathcote: How Andrew sold his video production agency when others said it couldn’t be done
44:32
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Andrew joined me to discuss the sale of his video production agency just a few weeks after the sale completed. Together we discuss he achieved a sale when others had told him that couldn't be done, and also how that deal has helped him start building a new start with better life balance. How to connect with Andrew Andrew on LinkedIn Or with me here…
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How Blenheim Palace uses data and AI to predict, and not just report on past performance
45:54
45:54
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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Personalisation for visitor attraction websites, with Kelly and Paul from Rubber Cheese
30:39
30:39
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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The transformation of process and people at an 180 year old attraction, with Dominic Wray
42:09
42:09
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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Damian Rees : How Damian sold his way out of a business he needed distance from
54:42
54:42
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Success takes different forms. Damian had co-founded a successful, growing agency that was delivering great work to an enviable list of clients, but opted to walk away. Damian's story covers a many facets, from being a cautionary one about building the wrong business, through actionable advice when the tables were turned and he was tasked with find…
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Steve Parks : How Steve became the reluctant seller of his agency
50:40
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A sale is big part of the plan for many who start an agency, so the idea of a "reluctant sale" might raise a few eyebrows, but that was definitely the case with Steve Parks. Steve kindly joined me to share that story, together with the lessons learned from building more than one agency and then shifting to an advisory roll for others. How to connec…
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Kelly Molson : How Kelly built, sold and then stayed on at Rubber Cheese
48:20
48:20
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For many agencies the sale is driven my the founders desire to exit, but Kelly's is a different story. Kelly's story takes us through founding, nicheing down and, success through troubled times then finally selling and choosing to stay on the agency she sold her stake in. How to connect with Kelly Kelly on LinkedIn Rubber Cheese Website How to conn…
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Mobile optimisation for visitor attractions, with Kelly and Paul from Rubber Cheese
29:58
29:58
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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Jamie Riddell : How Jamie sold his agency, Cheeze (then built another)
34:35
34:35
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I often ask sold-up founders if they'd ever start another agency, but Jamie Riddell has already done just that. Jamie shares his story not only of how he built and sold, but the lessons he took to do things differently second time around. How to connect with Jamie Jamie on LinkedIn Escaping Gravity Website How to connect with Mat Website LinkedIn h…
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Philanthropic thinking for funding of new projects, with Rhiannon Hiles
51:03
51:03
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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Nick Boyce : How Nick sold his agency, Pollenary
35:21
35:21
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I spoke with Nick Boyce about his sale of Pollenary whilst the dust was still barely settled on the sale. Nick describes his own sale as a modest one and it was never about an exit. This type of sale is quite common, but so often dressed up as something else by the time it comes to a press release. It was so refreshing to have Nick on the podcast t…
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Karl Heasman : How Karl sold Cognito Integrated Marketing
52:54
52:54
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If you are thinking of selling your own agency one day, then the story of Karl's sale of Cognito Integrated Marketing is a must listen. Karl managed to achieve a deal seemingly without the burdens and downsides that come along with many sales. Karl now works with other agencies on similar journeys, and shares his experience not just of his successf…
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What to expect from this new podcastBy Mat Bennett
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LISTEN TO FUNNY FOR NOTHING - EP. 1 OUT NOW W/ BEN AVERY
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Hello Folks. Episode 1 of Funny For Nothing w/ Bruce and Kevin with guest Ben Avery is now live on youtube, it will be available everywhere podcasts are available tonight (10/4) at Midnight. We'd be very happy if you subscribed. Links below. YOUTUBE: youtube.com/watch?v=oCy7WOwZfzs&t=6s APPLE: podcasts.apple.com/us/podcast/funny-for-nothing/id17102…
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Content, design and navigation, with Kelly and Paul from Rubber Cheese
44:34
44:34
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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20 years of the Visitor Attractions Conference, with Bernard Donoghue OBE, Ken Robinson and Paul Kelly
55:34
55:34
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions s…
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Harnessing potential and creating a great working environment at the Scottish Crannog Centre
40:47
40:47
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EPISODE NOTES Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2022 Visitor Attraction Website Report - the first digital benchmark statistics …
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The boys pile into a hot tub with some locals inside of the doomed 14 day window that hotel hot tubs require. Kevin goes into the desert and Bruce is not impressed with Wisconsin cheese curds. https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray and Kevin Tienken are Bag Fries (not an anagram) YouTube: https://www.youtube.com/@bagfriespodcast…
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Why taking part in the 2023 Visitor Attraction Website Survey is so important, from The Mary Rose Museum and Roman Baths
36:43
36:43
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2022 Visitor Attraction Website Report - the first digital benchmark statistics for the attrac…
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https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray and Kevin Tienken are Bag Fries (not an anagram) YouTube: https://www.youtube.com/@bagfriespodcast7092 Leave us a review: https://podcasts.apple.com/us/podcast/brain-jail/id1472896599 Send us an Email: BagFriesPod@Gmail.com Join the Discord: https://discord.gg/X8RRmGY Direct RSS: https://fe…
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Lilidorei - the story behind the world's biggest playpark, with Ian McAllister
44:32
44:32
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2022 Visitor Attraction Website Report - the first digital benchmark statistics for the attrac…
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Bruce stalks the McDonalds burger eating champ for a chance at love. Enjoy https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray and Kevin Tienken are Bag Fries (not an anagram) YouTube: https://www.youtube.com/@bagfriespodcast7092 Leave us a review: https://podcasts.apple.com/us/podcast/brain-jail/id1472896599 Send us an Email: BagFriesPod@Gm…
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Bruce helps a man in a motorcycle accident, Kevin does problematic accents and we all get laid. The boys change some lyrics to many hero-normative songs. Enjoy https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray and Kevin Tienken are Bag Fries (not an anagram) YouTube: https://www.youtube.com/@bagfriespodcast7092 Leave us a review: https://p…
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Attraction Marketing: Find out the Number 1 thing all attraction marketers need to focus on in 2023
47:37
47:37
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2022 Visitor Attraction Website Report - the first digital benchmark statistics for the attrac…
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The boys work on their impressions and everyone gets laid on the Howard Stern show. Go join the discord if you haven't already https://discord.gg/X8RRmGY Enjoy https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray and Kevin Tienken are Bag Fries (not an anagram) YouTube: https://www.youtube.com/@bagfriespodcast7092 Leave us a review: https://p…
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It's pride month boys! Buckle up and back it up to a new episode of bag fries. Bruce rides the last float at the pride parade, The boys figure out what the cops already knew about copy write music and we all get disappointed by the lack of wildness in Los Angeles. Go join the discord if you haven't already https://discord.gg/X8RRmGY Enjoy https://y…
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Is the procurement process broken? With Sarah Bagg
47:55
47:55
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2022 Visitor Attraction Website Report - the first digital benchmark statistics for the attrac…
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Remember when Jim Carrey or Will Smith said that thing about having all you want and then realizing it's all bull shit? Thats kind of what we talk about, but also the usual banter between 2 men groping in the dark. Go join the discord if you haven't already https://discord.gg/X8RRmGY Enjoy https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray …
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By Bruce Gray & Kevin Tienken
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Bruce's Vegas Vacation and Kevin eats Italian food. Go join the discord if you haven't already https://discord.gg/X8RRmGY Enjoy https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray and Kevin Tienken are Bag Fries (not an anagram) YouTube: https://www.youtube.com/@bagfriespodcast7092 Leave us a review: https://podcasts.apple.com/us/podcast/bra…
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Traversing the Arm Pit of California
1:09:02
1:09:02
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We revisit some old classic stories and share our perspective gigs from Bass Lake to Bakersfield. From... The double Tree to the bungalow. From my eyes to your, general vicinity, recognizing you from a far but not like looking at any specific part of you; like, "Oh, hey there's so and so I, you know, 'see you' or whatever" sort of way, you know? an…
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New technology sure is fun. Go join the discord if you haven't already https://discord.gg/X8RRmGY Enjoy https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray and Kevin Tienken are Bag Fries (not an anagram) YouTube: https://www.youtube.com/@bagfriespodcast7092 Leave us a review: https://podcasts.apple.com/us/podcast/brain-jail/id1472896599 Sen…
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Transformative Public Programming. How a bold approach has transformed the calendar at Chelsea Physic Garden.
44:24
44:24
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2022 Visitor Attraction Website Report - the first digital benchmark statistics for the attrac…
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The only podcast dedicated to a transparent conversation that will ultimate lead to our ultimate demise. Go join the discord if you haven't already https://discord.gg/X8RRmGY Enjoy https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray and Kevin Tienken are Bag Fries (not an anagram) YouTube: https://www.youtube.com/@bagfriespodcast7092 Leave u…
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When you abstain from sexuality you gain heightened intellect. Movie ad for the podcast: Kevin has been a practicing monk for most of his adult life. Bruce is a cowboy scamp who loves to read. Watch this unlikely couple find symbiosis this summer in what critics are calling "better than Shawshank". If you watch one movie this summer go out and see …
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How to develop a creative career in the Theme Park industry - and the mindset you need for it, with Mark Lofthouse
52:48
52:48
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2022 Visitor Attraction Website Report - the first digital benchmark statistics for the attrac…
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Two dudes slouching on a couch, talking shit and being hella cool /PeaceSign I really do love you guys Go join the discord if you haven't already https://discord.gg/X8RRmGY Enjoy https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray and Kevin Tienken are Bag Fries (not an anagram) YouTube: https://www.youtube.com/@bagfriespodcast7092 Leave us …
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Finding a niche in comedy can be a real struggle. Go join the discord if you haven't already https://discord.gg/X8RRmGY Enjoy https://youtu.be/KZWsKkMZblE Stand up Comedians Bruce Gray and Kevin Tienken are Bag Fries (not an anagram) YouTube: https://www.youtube.com/@bagfriespodcast7092 Leave us a review: https://podcasts.apple.com/us/podcast/brain…
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Closing a visitor attraction and the opportunities that brings, with Mike Coe
40:22
40:22
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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Kelly Molson, Founder of Rubber Cheese. Download the Rubber Cheese 2022 Visitor Attraction Website Report - the first digital benchmark statistics for the attrac…
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