The Podcast that focuses on the People Experience in the Staffing and Recruiting Industry.
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This week, LJ and Rob sit down to discuss the 'why' behind Leap Advisory Partners and the weekly industry and AI news. On the AI front, a few notable AI businesses got behind California's SB 1047 to regulate AI. This bill did pass in California's legislature after the recording. Anthropic made their backend prompts public, which is the first time o…
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From White Glove to Tech-Driven: Modernizing your Staffing Business with Jeff Staats
59:08
59:08
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This week, Rob and LJ sit down with Jeff Staats, fractional CRO. The trio discusses the importance of true differentiation in your staffing business and highlights what differentiators are and are not in 2024. The group also explores the role your business's Mission, Vision, Values, and technology play in branding your company and how being a thoug…
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It's as simple as training your team with Erin Pittman & Maddie Walker
56:25
56:25
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This week, LJ and Rob are joined by Erin Pittman & Maddie Walker of Leap Advisory Partners. Maddie & Erin are front, middle, & back office experts for staffing technology. The dynamic duo share with our crew common mistakes folks make when looking to optimize data flowing between the different parts of your technology stack and the overall importan…
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Grow with Thought Leadership with Kelli Schutrop
1:00:07
1:00:07
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On this week's episode, LJ and Rob sit down to chat about: Grant Thornton's CFO survey that shows confidence returning to the market, which is backed up by a slight uptick in the Bullhorn & SIA Temporary Staffing indicator climbing from -11% to -9% year over year The duo also recognizes SIA's 40 Under 40 in North America On the AI & Automation fron…
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This week, LJ and Rob launch their new format. The show now combines Staffing Industry news, insights on technology, and interviews with industry leaders. Highlights: Bullhorn's acquisition of TextKernel and its implications for Bullhorn for Salesforce users SIA's 2024 Largest Staffing Firms list Ideal Hire's addition of Heather Jennings as their n…
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This week LJ and Rob sit down with Erik Frank of Petra Coach. Erik is one of Newbury Partners business coaches, and in this episode, we'll delve into the key differences between Petra Coaching and EOS (Entrepreneurial Operating System). Erik's story is truly inspiring. A former competitive powerlifter turned entrepreneur, he now leverages his exper…
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Building the Perfect Tech Stack for Locum Tenens Staffing
37:30
37:30
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This week on LJ and Rob tackle the complexities of building a tech stack specifically for Locum Tenens staffing companies. Locum Tenens refers to temporary staffing for qualified healthcare professionals like physicians, physician assistants, and nurse practitioners. They're joined by Rob's former colleague and friend, Michelle Bousquet, a seasoned…
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This week LJ & Rob sit down to share their takeaways from Bullhorn's Engage Boston 2024 conference. As expected the big focus of the week was AI, optimization and data quality. The duo also highlight a few events that went on like the Red Sox game on Monday night and the preconference ReEngage Roundtable event. Let us know if we missed any takeaway…
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Staffing Snack: What to Expect at Engage Boston with Bullhorn's Joe Wertz
18:53
18:53
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For this week's Staffing Snack, LJ and Rob chat with Joe Wertz from Bullhorn about what excites him most at Engage Boston next week. The trio dives into the conference's perennial themes of tech stack optimization, AI, and collaboration. Tune in to hear LJ, Rob, and Joe predict the conference's highlights! Thank you to our sponsor, Leap Advisory Pa…
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Simplify, Listen to your Customer and Sell, Sell, Sell with Chris Scowden
34:10
34:10
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This week, we break new ground by interviewing our own boss, Newbury Partners' CEO Chris Scowden! Chris, a recognized expert on navigating challenging markets, shares his insights on helping businesses thrive during a period of soft growth. In this episode, you'll learn: Essential steps to prepare your business for a potential economic downturn. Ho…
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This week, LJ and Rob recap their top 10 all-time episodes by downloads. The YOE Podcast just celebrated its 4 year anniversary, and we decided to go back to highlight some of the best conversations we have had to date. Take a listen and don't forget to share your favorite with us .
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Thriving Beyond Burnout: Prioritize Joy & Unlock Productivity with Dana Mahina
36:07
36:07
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Feeling burned out? You're not alone! This week, join LJ, Rob, and author and executive coach Dana Mahina for a powerful conversation about smashing burnout and reclaiming your energy. Dana, a 2x author (including her latest book, "B is for Burnout, Not B*tch: An A-Z Guide to Work-Life Design") dives deep into actionable strategies that benefit EVE…
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Jersey Roots and Being a Great Partner with Adam Butera
1:09:06
1:09:06
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This week, LJ and Rob chat with Adam Butera, Head of Product at AI matching company Opus Match, to discuss the essentials of being a great business partner. Adam brings his 12 years of experience in staffing tech and technology leadership for staffing firms to the table. The episode dives into how to be a software partner that delivers exceptional …
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This week, LJ and Rob sat down to discuss how to prepare to attend a show. LJ has shared her tips and tricks, which LJ affectionately calls putting together an attendees 'dance card'. LJ's Tips 1. Look at the agenda and plan your sessions 2. Who do you want to meet or connect with, especially speaker-wise 3. Review the list of vendors, partners, & …
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Bullhorn's 2024 GRID Industry Report Takeaways with Donny Payne
34:51
34:51
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This week LJ and Rob dive into the staffing industry's future with Bullhorn's SVP of Field Sales, Donny Payne. They unpack the key findings from Bullhorn's 2024 GRID Industry Trends Report including some key takeaways for our industry friends. Key Takeaways: Learn how to prioritize a seamless candidate experience, from crafting clear job descriptio…
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2023 Bullhorn GRID Industry Trends (Replay) with Gretchen Keefner
42:56
42:56
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This week, we're throwing it back to last year's GRID Industry Trends Report. LJ and Rob sat down with Gretchen Keefner, SVP of Global Enterprise at Bullhorn. The trio discussed the results of the survey, highlighting key insights and changes observed in the industry, such as staffing sales becoming the #1 priority. Next week, LJ and Rob will be jo…
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Candidates may prefer talking to Bots with Rod Smyth
41:52
41:52
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This week, LJ and Rob sit down with serial entrepreneur Roderick Smyth. Rod has founded a few successful Recruitment Technology companies, including TempBuddy and Shiftfillers. Rod's new venture, Gylde Talent, helps fill the top of your candidate funnel using AI and Automation. Even though everyone thinks they don't want to speak with a bot, Glyde …
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In this month's Ask the Hosts, LJ and Rob sit down to discuss what topics our clients are talking about. If last year was the year of austerity, 2024 for the crew's clients is the year of Optimization... Everyone wants to get the most out of the technology they are leveraging and to do that they have been coming to the experts. Things like: Automat…
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Will the real AI, Please Stand up with Andrew Mckay
47:47
47:47
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Join LJ and Rob as they delve into the exciting world of AI with Andrew McKay, Co-founder and CEO of Kona Search. Andrew, a renowned expert with over a decade of experience in Machine Learning & multiple exits shares insightful predictions about how AI will reshape the staffing landscape in 2024 and beyond. Discover specific examples of how AI can …
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This week LJ and Rob sit down to review 3 Staffing Leaders Predictions for 2024. Thank you to Robin Mee of MeeDerby, Anna Frazzetto of Airswift, & Will Hayes of IDR for their input and thoughts. Check out the full episode to see what the LJ, Rob, and our Fantastic contributors are thinking about in 2024, and you will find the full breakdown of thei…
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2024 Conference Season: Must Attend Shows in 2024
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In this Staffing Snack, LJ and Rob break down the early conference season for 2024. Today, ASA's ExecuVision kicks off in Boca Raton, and then on Thursday the team at Candidate.ly host the World Staffing Summit. LJ breaks down what sessions she is most excited about for ExecuVision and WSS. Then, the team wants everyone excited for SIA's Executive …
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This week LJ and Rob sit down to break down the courses and different offerings Leap will be delivering this year. As our premier brand sponsor Leap has been the podcast since 2021 and has continued to create incredible outcomes for their clients and the industry as a whole. This LJ and the Leap team are focused on the trusted Tech Advisory and the…
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Embrace Failure, Own Your Value: Matt Brown's Recipe for Business Success
33:13
33:13
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In this episode, LJ and Rob chat with entrepreneur and podcast host Matt Brown. They dive deep into sales & content marketing strategies for the current marketplace, exploring: Shifting focus from selling solutions to adding value Leveraging content for reach and building a community Embracing failures as stepping stones to success Matt drops power…
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Charting the Marketing Course for 2024: Expert Insights on Strategy, Technology, and AI
50:41
50:41
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Rob and LJ are teaming up with the legendary Jeffs (Staats & Pelliccio) and the fantastic Lesly Cardec for our 3rd annual Marketing Trends episode! Get ready to hear what will help you grow in 2024 as the crew spills the beans on what'll be driving the industry forward. Specifically strategy shifts, technology, and AI. Tune in for all the takeaways…
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Transforming Organizations through Self-Management with Edwin Jansen
50:23
50:23
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This week LJ and Rob sit down with Edwin Jansen, CEO and Chief Steward at Fuse Cooperative. Edwin shares transformative insights on how leading with vulnerability, fostering open feedback, and embracing fear can revolutionize the structure of a company. Examine stories of unprecedented growth inspired by self-managing operating systems, human-centr…
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This week LJ and Rob sit down with Mark Smyth, Chief Story Mixologist at Story Dynamix. Mark & the crew discus the power of storytelling in your job hunt, sales, & just in general. Mark has built Story Dynamix to help performance-obsessed businesses and individuals simplify their stories, clarify their messaging, and magnify their impact. In this e…
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Recapping Conference Season 2023: Conversations on AI, the State of the Economy, and the Future of Work
23:44
23:44
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Rob & LJ recap conference season 2023 in this week's Staffing Snacks. The dynamic duo attended: ASG The Missouri Kanas Staffing Association TechServe Executive Summit SIA Healthcare Staffing Summit Generative AI has been a topic of conversation at every show this year. LJ gave a talk at every show except the Healthcare Staffing Summit. We also reca…
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Searching for Meaning: Empathy, Experience, and Overcoming Challenges with Vinda Souza
43:59
43:59
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This week LJ and Rob sat down with Vinda Souza of Employbridge. The trio gets honest about the candidate's experience during the job-seeking process. Words like empathy, respect, & dignity were used a lot in this episode. And in honesty, we need to and can do better. LJ recommends that job-seekers know the 'why' behind their Curriculum Vitae and th…
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Clean Data: A Foundation for Effective Automation, Reporting, AI & Hiring with Danny Ashraf
34:16
34:16
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Welcome to another episode of the You Own the Experience Podcast, where your hosts, LJ and Rob, bring their unique blend of humor and expertise to the complex staffing world. This week, we're thrilled to welcome Danny Ashraf, the staffing savant from Monster, to unpack the critical topic of job and candidate data accuracy. Key Discussion Points: Wh…
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BOO! Planes, Trains, and Automobiles - A story of ghosting candidates & onboarding friction with Brad Heber
34:51
34:51
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This week, LJ and Rob welcome Brad Heber, Co-Founder of Vetty, the Hiring Acceleration Platform, to discuss the pivotal role of seamless credentialing and onboarding to fast-track revenue and reduce attrition (Ghosts ) The growing demands on talent and onboarding teams hinge on one crucial factor: the candidate's speed of action. Brad shares the et…
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Key Trends from the Voice of the American Worker survey with Ziba Alizadeh
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36:04
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This week, LJ and Rob sit down with Ziba Alizadeh, Market VP at Remx, an Employbridge company. EmployBridge surveys the professional vertical every year to find out what's important to them. The key trends for 2023 are: 1. Turnover is costly 2. Worker Satisfaction matters 3. Workers wanting flexibility in where they work (remote/hybrid) 4. Product…
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This week LJ and Rob sit down with Andrew Hill, former Founder & Editor and chief of Staffing Monthly. Staffing Monthly was acquired recently so Andrew is now on the hunt for a new role and we have a bone to pick with recruiters. Andrew shares his current experience in this job hunt and his initial feedback was it is way too transactional. The trio…
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This week, LJ and Rob recap the American Staffing Association's Staffing World 2023 conference. The show kicked off for the dynamic duo with Thrive Live, where over 250+ ladies in the staffing industry met to learn to advocate for each other. Coach K did an incredible job of talking all things leadership, team building, & culture. We wrapped the sh…
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Should I Stay or Should I go with Megan McCann
38:17
38:17
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This week LJ and Rob are joined by Megan McCann to discuss how she conducts 'Stay' interviews with her team. Megan started conducting stay interviews during the Covid Lockdown when her team was remote and she continues the practice now. The crew focused on how things like 'Stay' interviews help build remote or hybrid culture. The trio also hits on:…
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ClearEdge Rising with Leslie Vickrey & Ashley Andersen
23:54
23:54
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This week LJ and Rob are joined by ClearEdge Marketing's Leslie Vickrey and Ashley Andersen. This year, CleargEdge launched a leadership and career accelerator for women in recruiting and HR tech, ClearEdge Rising ClearEdge Rising is an intentional opportunity for women in our industry to learn, network, & grow. LJ and Rob are on a mission to help …
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The Benefits of Keeping your Tech Stack Simple with Kyle Schwarz
38:28
38:28
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This week LJ and Rob sat down with Kyle Schwarz, Sr. Executive at Senegal Software. The trio sat down to discuss everything surrounding digital transformation initiatives. Things like: The overwhelming amount of technology in the market Managing emotions during change Common Mistakes to Avoid Configuration > Customization This episode is brought to…
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Continuous Software Implementation with Holly Langley
36:52
36:52
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This week on the podcast, LJ and Rob sit down with Digital Transformation expert, Holly Langley. Holly recently launched her own consulting business in the UK. Her goal is to help your firm with its Digital transformation journey. Holly teaches firms the Continuous Software Implementation methodology. TL:DR you are never done implementing a softwar…
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3 tips to Setup your Recruiting Website for Inbound Marketing with Janet Bartoli
30:00
30:00
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This week LJ and Rob sat down with Janet Bartoli, Found of Bartoli Consulting. Janet and her team focus on helping recruiting & staffing companies use inbound marketing to attract top talent & clients. Janet believes the first step for inbound is to get your website set up for success. Here are Janet’s three tips: 1. User Experience - Navigational …
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This week LJ and Rob sat down with a podcast veteran and a friend to the podcast, Anna Frazzetto, CRO of Airswift. The crew sat down to tackle three basics of sales in our current economy. 1. Have a Sales Methodology 2. Right now, focus on your current logos & both Anna and our friend Todd Bavol mentioned being three deep & 3 Wide on both sides of …
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Staffing Snacks highlighting LJs 2023 Courses
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11:03
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This week, Rob and LJ sit down to discuss what courses Lauren offers her clients this year. In order of popularity: 1. Supercharge your Agency with aI 2. Social Selling for Staffing on Linkedin 3. Digital Transformation Masterclass for Leaders If you are interested in learning more, ping LJ or Rob on Linkedin or email Lauren at Lauren@leapconsultin…
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In this week's episode, LJ and Rob sit with Rolf Kramer, VP of Sales of The Ash Group. Rolf joined the Ash Group to modernize their GTM strategy and outlined a few key points of his strategy for the podcast. Here's what Rolf shared: 1. Utilize SDR/BDRs to set up meetings 2. Build a world-class tech stack (including things like Salesloft, Lusha, and…
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5 Tips to get Back Office Digital Transformation Right with Erin Pittman
27:02
27:02
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LJ and Rob sat down with Erin Pittman of Leap Consulting Solutions this week. Erin is Lauren's back-office expert at Leap Consulting So we asked Erin to share her top 5 tips for back-office digital transformation. Erin's 5 Tips for Implementing Back Office 1. Consider all of your Personas (front office & back office) 2. Make sure your Back Office t…
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Earn the Right with Tim "Coach" Wellmaker - Replay
31:29
31:29
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In this week's throwback episode, we go back to May 2020 when Rob sat down with Tim "Coach" Wellmaker to discuss a different way to make sales. Coach believes and teaches, 'You can't ask someone for their business until you've earned the right to ask. The TL:DR is coach believes in cold calling, but he strongly believes investing in your community …
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From Outbound to Inbound with Brian Cunningham - Replay
38:50
38:50
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This week we throw it back to July 2020 and Rob's conversation with Brian Cunningham, Managing Director at Allen Rec in Dublin. Brian was tired of his recruiters having unproductive days leaving 100 voicemails and emails. That's why Allen Recruiting decided to enhance its recruiting process. By adding technologies like Bullhorn Automation and Calen…
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Think like a Marketer with Jessica Rowen - Replay from April 2021
28:22
28:22
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This week, we throw it back to Rob's conversation with Jessica Rowen, Marketing Director of Talent World. We dive into the increasing need for recruiters to wear a marketing hat. No longer simply a cog in the staffing machine, platforms like LinkedIn have made recruiters themselves develop their brands, and forward-thinking firms are pushing their …
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In this Ask Lauren from April 2021, we discuss different strategies for finding talent in diverse places. The talent shortage hasn't improved since 2021, and getting creative is still essential. Let us know what you think about the strategies and if you have thought about or have used anything we mentioned.…
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Cybersecurity Must Dos for your Company with David Rubin
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In this week's episode, LJ and Rob sit down with David Rubin of CubeX Group to review his cybersecurity must-dos. The overall theme is cybersecurity is complex, and we need to be as prepared as possible to be ready when things happen because they do. We cover tips to handle: 1. Zero Day Exploits 2. Email Phishing 3. Attachments 4. Encryption 5. RAA…
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Educate, Train, Inform, & Engage with Hamish Stephenson
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34:55
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This week LJ and Rob welcome Hamish Stephenson, Founder & CEO of Selr.io, to the show. Hamish is on a mission near and dear to the crew's heart as he focuses on making EQ and killer discoveries the superpower of your recruiting & sales teams. The trio also covers: 💡the need to be consultative vs. transactional 💡why recruiters should learn how to ru…
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The Most Effective Way to Differentiate Your Staffing Agency with Brian Vesce
34:16
34:16
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This week on the podcast, LJ and Rob welcome industry veteran Brian Vesce to the show. Brian & the crew explain practical and simple ways to differentiate your recruitment brand. The trio also breaks down: 💡That trust & relationships are the things that get you hired 🤷♂️Job descriptions and resumes are part of the problem in ineffective hiring 🚀Te…
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Sales enablement, client focus, and the future of work: Key takeaways from Bullhorn Engage 2023
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Lauren and Rob recap Bullhorn Engage Boston 2023 this week and share their main takeaways. LJ started the conference with a standing-room-only masterclass on Building your Tech Stack. The conference had some key focuses: 🤖 GPT and Automation dominated the conversation, and Bullhorn shared their new AI solution. 🚀 There were talk tracks to focus on …
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