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I have a real problem with insomnia. This is why. Cover art photo provided by Dave Michuda on Unsplash: https://unsplash.com/@dmichuda Support this podcast: https://podcasters.spotify.com/pod/show/whyicantsleep/support
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Agency Journey

Jakub Grajcar and Gray MacKenzie

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How do world-class agencies continue to grow profitably and hit their goals, even through the choppy waters and challenges of agency life? How do leaders like Tiffany Sauder, Marcus Sheridan, Jay Acunzo, Shama Hyder, David C. Baker, Nikole Rose, and Zeb Evans think? Join Agency Journey host Jakub Grajcar as he interviews agency operators and leaders to share insights, actionable tips, and hilarious stories from the builders who live in the agency trenches. Each episode focuses on crucial asp ...
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The Chain Reaction project is a series of stories written in response to each other. A story is passed to the next writer in the chain, and they respond to it with another story, as loosely or as closely as they wish. Their story is then passed onto the next writer, and so on. Produced by Lydia Thomson
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“We have to optimize the business just like a hotel optimizes their business—because you can only sell your time once, and we're in the business of selling time." Tycho Luijten is the CEO and co-founder of Dapper, a B2B marketing agency focused on helping scale-ups set up marketing engines that deliver inbound leads. With offices in Rotterdam and L…
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On this week’s Spectator Out Loud: Richard Madeley reads his diary for the week (1:01); Cindy Yu explores the growing trend for all things nostalgic in China (6:00); Lara Prendergast declares that bankers are hot again (11:26); Pen Vogler reviews Sally Coulthard’s book The Apple (17:18); and, James Delingpole argues that Joe Rogan is ‘as edgy as Ba…
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"I can't grow if I'm doing the same stuff that I was doing last year. So for me to grow, I need to give my leaders space to grow in so that they're doing the stuff that I was doing last year—and then I'm doing something different. That's my yardstick for a good year." Damian Papworth is the founder and managing director of Globital, a white label d…
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This week: Gus Carter reports from Rotherham (01:10), Paul Wood asks whether anything can stop full-scale conflict in the Middle East (05:55), Jonathan Aitken takes us inside Nixon's resignation melodrama (16:55), Laura Gascoigne reviews Revealing Nature: The Art of Cedric Morris and Lett-Haines (26:08), and Flora Watkins reads her notes on ragwort…
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Ben Catley-Richardson is the "Accountability Viking" for agencies, helping owners of 3-5 year old agencies grow beyond their own capabilities. With a background in video game journalism and a passion for Norse mythology, Ben brings a unique perspective to agency growth and accountability. In this episode of Agency Journey, Ben shares insights on th…
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On this week’s Spectator Out Loud: James Heale interviews Woody Johnson, the former American Ambassador to the UK, about a possible second Trump term (1:19); Lara Prendergast reflects on the issue of smartphones for children and what lessons we could learn from Keir Starmer’s approach to privacy (6:35); reviewing Patrick Bishop’s book ‘Paris ’44: T…
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"Going from a company of know-it-alls to a company of test-it-alls—that's really powerful at the organizational level. And it makes people's work so much more meaningful." David Arnoux is the co-founder and CEO of Growth Tribe, one of Europe's leading EdTech providers focused on bridging digital skills gaps within organizations. With a background i…
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On this week’s Spectator Out Loud: Damian Thompson argues that Papal succession plotting is a case of life mirroring art (1:26); Paola Romero reports on Venezuela’s mix of Evita and Thatcher, Maria Corina Machado, and her chances of bringing down Nicolas Maduro (11:39); reviewing Richard Overy’s book ‘Why war?’, Stuart Jeffries reflects that war ha…
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"Trust is only built through time. It's very hard to build trust through any other mode than time. And that's what's great about having a podcast." Hector Santiesteban is the founder of Amplafy Media, a podcast production company helping businesses leverage podcasting to drive revenue. In this episode of Agency Journey, Hector shares insights on us…
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On this week’s Spectator Out Loud: Kate Andrews argues vice-presidential nominee J.D. Vance is more MAGA than Trump (1:27); Adam Frank explains how super-earths could help us understand what life might look like on another planet (5:15); David Hempleman-Adams recounts his attempt to cross the Atlantic on a hydrogen ballon (14:31); from Ukraine, Svi…
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Corey Morris is the owner and CEO of Voltage Digital, a specialized digital marketing agency focused on search marketing and websites. He's also the author of "Digital Marketing Success Plan", a new book aiming to help businesses worldwide make digital marketing predictable with a documented strategy and objective, actionable plan. In this episode …
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On this week’s Spectator Out Loud: James Heale analyses the state of the Conservative leadership race (1:09); Svitlana Morenets reports from the site of the Kyiv children’s hospital bombed this week (5:56); Philip Hensher examines the ‘Cool Queer Life’ of Thom Gunn (12:13); Francis Beckett reviews ‘The Assault on the State’ arguing in favour of bur…
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"It was clear that there was so much power in individuals banding together to do something." Cooper Munroe is the CEO of The Motherhood, an influencer marketing agency founded in 2006, long before the term "influencer marketing" existed. Cooper shares the fascinating origin story of her agency, which emerged from a viral blog post during Hurricane …
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On this week’s Spectator Out Loud: after President Biden’s debate disaster, Freddy Gray profiles the one woman who could persuade him to step down, his wife Jill (1:05); Angus Colwell reports from Israel, where escalation of war seems a very real possibility (9:02); Matthew Parris attempts to reappraise the past 14 years of Conservative government …
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"Managing a CEO's LinkedIn account is a full-time job." Garret Caudle is the founder and CEO of Influent, a full-funnel LinkedIn marketing agency. With a background in scaling agencies and a passion for LinkedIn's untapped potential, Garret shares his expertise on leveraging the platform for thought leadership and business growth. In this insightfu…
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On this week’s Spectator Out Loud: Katy Balls reflects on the UK general election campaign and wonders how bad things could get for the Tories (1:02); Gavin Mortimer argues that France’s own election is between the ‘somewheres’ and the ‘anywheres’ (7:00); Sean Thomas searches for authentic travel in Colombia (13:16); after reviewing the books Great…
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Is it ever possible to track 40 hours of work in a given week? If not, what should the benchmark be? What is time tracking for, anyway? And how to talk about it with your team members in a way that makes them motivated, and gives you good insights? In this episode of Agency Journey, Gray and Kuba discuss the challenges and best practices of time tr…
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In this episode of Agency Journey, Gray and Kuba discuss the pros and cons of daily standup meetings and explore alternative approaches for remote teams. They break down why many companies still rely on standups and offer strategies to instead build trust, maintain momentum, and improve planning asynchronously. Episode Insights: 💡 Daily standups ar…
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On this week’s Spectator Out Loud: Matt Ridley argues that whoever you vote for, the blob wins (1:02); William Cook reads his Euros notebook from Germany (12:35); Owen Matthews reports on President Zelensky’s peace summit (16:21); and, reviewing Michael Peel’s new book ‘What everyone knows about Britain’, Agnes Poirier ponders if only Britain knew …
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On this week’s Spectator Out Loud: Natasha Feroze reports on the return of ex-Labour MP Keith Vaz (1:10); Robert Ades presents the case against sociology A-level (7:39); Lucasta Miller reviews Katherine Bucknell’s book, Christopher Isherwood Inside Out (15:24); Sam McPhail provides his notes on the lager Madri (23:16); Toby Young explains why he wi…
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"From the very start, when I launched Galactic Fed, some of my friends (former entrepreneurs) gave me really good advice, which is that you want to be removing yourself from as many processes as you can. You do not want to create what some people call a key man or key woman scenario." Zach Boyette is the co-founder and Managing Partner at Galactic …
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On this week’s Spectator Out Loud: Max Jeffery reports on the rise of luxury watch thefts in London (1:18); Melanie McDonagh discusses the collapse of religion in Scotland (5:51); reflecting on the longevity of Diane Abbott and what her selection row means for Labour, Matthew Parris argues that shrewd plans need faultless execution (10:44); Iain Ma…
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On this week’s Spectator Out Loud: Peter Parker takes us through the history of guardsmen and homosexuality (1:12); Prof. Wayne Hunt explains what the Conservatives could learn from the 1993 Canadian election (9:10); Nicholas Lezard reflects on the diaries of Franz Kafka, on the eve of his centenary (16:06); Mark Mason provides his notes on Horse G…
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“​​In all aspects of your work and your business, you have systems. Why is networking, which is just as important as any one of those singular things, not managed with such ferocity?” Kurt Schmidt is an agency founder, podcast host, author, and agency coach with 25 years of experience growing agencies from just a few people to over 500 employees an…
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On this week’s Spectator Out Loud: Quentin Letts takes us through his diary for the week (1:12); Owen Matthews details the shadow fleet helping Russia to evade sanctions (7:15); Michael Hann reports on the country music revival (15:05); Laura Gascoigne reviews exhibitions at the Tate Britain and at Studio Voltaire (21:20); and, Michael Simmons prov…
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John Corcoran is the co-founder of Rise25, an agency that helps B2B companies get clients, referrals, and strategic partnerships through done-for-you podcasts and content marketing. John has been podcasting since 2010 and his business partner Jeremy has been doing it since 2008. Together they've built a team of over 50 people to support B2B compani…
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On this week’s Spectator Out Loud: Max Jeffery interviews Afghan resistance leader Ahmad Massoud (1:13); former prisoner David Shipley ponders the power of restorative justice (8:23); Patrick Kidd argues that the Church should do more to encourage volunteers (14:15); Cindy Yu asks if the tiger mother is an endangered species (21:06); and, Hugh Thom…
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On this week’s Spectator Out Loud: Philosopher Slavoj Zizek takes us through his diary including his Britney Spears Theory of Action (1:08); Angus Colwell reports from the front line of the pro-Palestinian student protests (8:09); Svitlana Morenets provides an update on what’s going on in Georgia, where tensions between pro-EU and pro-Russian facti…
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On this week’s Spectator Out Loud: Sean Thomas worries that Paris has lost some of its charm (1:21); Kara Kennedy reports on US-style opioids arriving in Britain (8:43); Philip Hensher describes how an affair which ruined one woman would be the making of another (15:32); Damian Thompson reflects on his sobriety and his battle with British chemists …
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In this episode, Kuba generates a list of client success tips using AI—and Gray critiques them and goes way deeper based on his hard-won experience in the agency space. Episode Insights: 💡 Understanding client goals is crucial for improving client success. Ask questions and listen carefully to their answers to gain a deeper understanding. 💡 Regular…
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On this week’s Spectator Out Loud: reporting from St Helena, Douglas Murray reflects on the inhabitants he has met and the history of the British Overseas Territory (1:12); Lionel Shriver opines on the debate around transgender care (9:08); following a boyhood dream to visit the country to watch cricket, Mark Mason reads his letter from India as he…
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“All of my successes massively outpace my capabilities. Like when you meet me, you're like, ‘I can't believe that guy did all the shit that he did’. Because I look homeless and I'm not really as bright as I pretend to be. I'm not self-deprecating—it's a fact. My success outpaces my capability because I found other people that were more capable than…
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On this week’s Spectator Out Loud: In light of the help Israel received, Svitlana Morenets issues a challenge to the West to help Ukraine (1:15); Mary Wakefield questions the slow response to the Ministry of Defence being daubed in paint (7:33); Max Jeffery discusses the aims and tactics of the group responsible for the protest, Youth Demand (13:25…
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“Candidate expectations have certainly accelerated. There's a difference today versus 10 years ago in terms of what people's expectations are and how fast other processes are going. And so moving quickly is an advantage in a hiring process—and figuring out how to move quickly without sacrificing on the process is a little bit of an art.” In this ep…
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This week: Matthew Parris questions what's left to say about the Tories (00:57), Laurie Graham discusses her struggle to see a GP (07:35), Rachel Johnson makes the case against women only clubs (13:38), Laura Gascoigne tells us the truth about Caravaggio's last painting (19:21) and Angus Colwell reads his notes on wild garlic (28:58). Produced by O…
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On this week’s Spectator Out Loud: James Heale suggests that the London mayoral race could be closer than we think (1:02); Madeleine Teahan argues that babies with down’s syndrome have a right to be born (6:15); Tanya Gold reports from Jerusalem as Israel’s war enters its seventh month (12:32); and William Moore reveals what he has in common with K…
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"I think the hardest thing that all HubSpot agencies are trying to solve for is… 500 product updates this year. How do you keep it all straight? How do you share that knowledge? How much knowledge do you have to know as a team, to what level? One thing that I practice and preach is: not everybody's going to know everything, but that collectively as…
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This week: Sophie Winkleman tells us why she's fighting to ban smartphones for children (01:01), Svitlana Morenets details how Ukraine plans to revive its birthrate (05:52), Candida Crewe laments the blight that is UHT milk (12:41), and Ysenda Maxtone Graham mourns the loss of the St John's Voices choir (22:43).…
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This week: Richard Madeley reads his diary (01:06), Kate Andrews describes how Kate-gate gripped America (06:18), Lloyd Evans warns against meddling with Shakespeare (11:38), Sam McPhail details how Cruyff changed modern football (18:17), and Graeme Thomson reads his interview with Roxy Music's Phil Manzanera (25:23). Produced and presented by Osca…
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“In today's day and age people are scared to be measured. But your athletes, they love it because that's how they grew up. How do you know who are the best players on the team? You look at the box score, you look at the stat sheet. So I like bringing a sports mentality to everything I do.” Casey Cavell is a serial entrepreneur. He’s built a $40,000…
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On this week’s Spectator Out Loud: William Moore questions if the Church of England is about the apologise for Christianity (1:19); Sean Thomas recounts his experience taking ayahuasca in Colombia (8:13); Matt Ridley argues that private landowners make better conservationists (16:40); Lionel Shriver warns against pathological niceness in the debate…
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“I had bought into this idea that you had to sacrifice everything you had to kill yourself for growth. And it cost me dearly. I made some really poor decisions.” Carlos Hidalgo is co-founder & CEO of Digital Exhaust, a Utah-based data-driven, AI-enabled agency with a belief that "growth is a state of being, not just a goal to be achieved". But he's…
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On this week’s Spectator Out Loud: Lukas Degutis reports from Riga, exploring Latvia’s policy of expelling Russian speakers (01:16); Ysenda Maxtone Graham explains why she believes applause has no place at a funeral (10:03); paying homage to Christopher Gunning, Richard Bratby argues that composers of ads, film soundtracks and TV theme tunes should…
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This week: Max Jeffery writes from Blackpool where he says you can see the welfare crisis at its worst (01:29); Lisa Haseldine reads her interview with the wife of Vladimir Kara-Murza, whose husband is languishing in a Siberian jail (06:26); Christopher Howse tells us about the ancient synagogue under threat from developers (13:02); Philip Hensher …
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“I have long seen myself as: I’m a very good marketer. I'm a very good communicator. I'm a good content creator. That's my lane. I know how to drive in that lane very, very well. And this has been a challenge for me to say: how do I become the best president, owner of a services business? Versus the best marketer anybody knows.” Ali Schwanke is fou…
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On this week's Spectator Out Loud, Harry Mount reads his diary, in which he recounts a legendary face-off between Barry Humphries and John Lennon (00:45); Lara Prendergast gives her tips for male beauty (06:15); Owen Matthews reports from Kyiv about the Ukrainians' unbroken spirit (12:40); Catriona Olding writes on the importance of choosing how to…
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This week: Svitlana Morenets takes us inside Ukraine's new plan for mass conscription (01:01); Paul Mason says that Labour is right to ditch its £28 billion green pledge (10:49); Robbie Mallett tells us about life as a scientist working in Antarctica (15:48); and Lloyd Evans reads his Life column (21:24). Produced and presented by Oscar Edmondson.…
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“If you don't like managing people, one of the things to consider is: do you want to run an agency? The management portion will never go away. But it also doesn't have to be so hard.” Karl Sakas, agency advisor and founder of Sakas & Company, has served as “agency therapist” for over 600 clients in 36 countries. He was also our recent guest on Agen…
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