Best James Lawther Podcasts (2024)

1
End of Season Finale 29:54

6d ago29:54

29:54

Episode 35 - Join us for highlights from our inaugural season as we aim to enhance work performance and enjoyment. We'll revisit some standout moments and reflect on what we learned. Plus, don't miss an outtake disguised as a 'Director's Cut', which reveals how our performances can spiral into chaos yet emerge sounding almost professional post-edit…

1
Transformational Leadership - A Game Changing Approach or Just Good Management? 28:07

15d ago28:07

28:07

Episode 34: This week, as part of our Leadership Series, we explore Transformational Leadership – A leadership style for today's environment, where change is the only constant (if you believe the hype). Amanda shares a model to help define and understand the characteristics of a Transformational Leader, and we all bring this leadership style to lif…

1
The Economics of Customer Service. Insights From Seán Keane 31:45

22d ago31:45

31:45

Episode 33: We continue our series of episodes focused on answering the critical question –What Is the State of Customer Experience Today? As 81% of the UK's economic output comes from the service industry, understanding how to improve customer experience has never been more important. We will be asking guests for their perspectives on the followin…

1
Unlocking the Power of Analysis 27:20

29d ago27:20

27:20

We All Need to Understand the Data Welcome to Unlocking the Power of Analysis, where we explore data’s transformative potential for improving work performance. You only have an opinion without data and analysis, so analysis is critical to the workplace. In this episode, James dredges through his 20+ years of being called an ‘analyst’ to help practi…

1
Artificial Intelligence - Transformative Tech or Management Fluff? 36:07

2M ago36:07

36:07

Today, we have a special guest, Alex Alexander, to discuss Gen AI. Alex runs a tech start-up, Xoots and has a glittering career in technology across Europe, working for brands including Emirates and Net A Porter. He's advised companies and governments on all things AI and we are lucky to have him join us to explore this hot topic. He will help educ…

1
What Can We Learn about Customer Experience? - Virgin Media Case Study 24:45

2M ago24:45

24:45

Episode 30 - This week, we continue to explore the UK Customer Experience. The country's service economy employs 80% of the workforce, so understanding and enhancing customer experience is crucial. We conduct a 'shallow dive' (or maybe a snorkel) into Virgin Media, examining its history and origins, as well as customer feedback on their experiences…

1
Why Continuous Improvement Programmes Fail 28:35

2M ago28:35

28:35

Episode 29: Insights from Hugh Alley If you have worked in a large organisation, you will have seen continuous improvement initiatives come and go with alarming regularity. Everybody knows continuous improvement is a good idea, yet few organizations can pull it off. This week, we talked with Hugh Alley about why these initiatives fail and what orga…

1
Coping With Redundancy - How to Survive and Thrive 31:11

2M ago31:11

31:11

Episode 28 - Being made redundant is a possibility that we all may face. It's one of the most challenging experiences in our working lives. In our discussions, we share insights and personal experiences about the highs and lows encountered, how we've coped, and strategies that have enabled us to survive and prosper after redundancy. The taboos link…

1
Leading Through Redundancy 30:48

2M ago30:48

30:48

Are you grappling with one of the most formidable leadership challenges? At some point in our careers, we must navigate the complexities of guiding a team through redundancy. There are numerous scenarios and types of programmes, from wholesale organizational failures to individual exits, and each has its nuances. However, a constant throughout is t…

1
Managing Work Effectively - Insights From Hugh Alley 30:47

2M ago30:47

30:47

Were you taught how to manage the work? We are all trained on the technical aspects of a job and the leadership of a team, but we are rarely taught how to manage the actual work. Managing work is vital whether you're a first-line manager or running the country! To provide valuable insights on the best way to manage and improve your teams and their …

1
What Is the State of Customer Experience Today? 29:07

3M ago29:07

29:07

Episode 25: Today, we start a series of episodes focused on answering the critical question –What Is the State of Customer Experience Today? As 81% of the UK's economic output comes from the service industry, understanding how to improve customer experience has never been more important. Every few weeks, we will be asking guests for their perspecti…

1
Unlock Value by Turning Suppliers Into Partners 30:39

3M ago30:39

30:39

Episode 24 – Every organisation relies on others to be successful, so this week, we discussed: The importance of suppliers in delivering on your purpose, strategy and performance. Why most organisations create relationships with their suppliers that don't work for either party. Our seven golden rules for turning 'suppliers' into 'partners'. Follow …

1
Episode 23: What Is Emotional Intelligence and How Can You Develop It? 26:48

3M ago26:48

26:48

This week, we talk with our resident Learning and Development Guru, Amanda Gilbert, about Emotional Intelligence (EQ). What is it? Why should you use it? What are the risks associated with using it? and importantly, how can you develop it? Jimmy was put out by Rishi Sunak's lack of EQ when he trashed the credibility of his favourite trainers. James…

1
Episode 22: How to Survive, Thrive in or Change Performance Appraisal Systems 23:57

4M ago23:57

23:57

This week, we look at Performance Appraisals. Dating back to the 3rd century, these systems try to solve many of an organisation's performance management and leadership challenges but often destroy more value than they create. We look at the pros and cons of the process and, if you have the opportunity, discuss some of the things to consider when i…

1
Episode 21: James's Magic Formula for Saving Costs 29:42

4M ago29:42

29:42

This week, we unlock the mystery of cost savings with James's formula for making savings thoughtfully without damaging service—doubters, listen on! We argue that this is something we will all face at some point in our careers, so it's best to get on the front foot and do it the right way. James has spent decades (he is that old!) working out the mo…

1
Episode 20: How to Work With Dysfunction in Organisations 27:07

4M ago27:07

27:07

This week, we looked at dysfunctional organisations and the behaviours they encourage. We discussed what that looks and feels like and how it impacts you. More importantly, we talked about how you can manage it. All organisations go through dysfunctional periods, though, as we discovered, dysfunction is in the eye of the beholder. So, being able to…

1
Episode 19: Are You a Curious Leader (Or Just Plain Odd)? 29:38

5M ago29:38

29:38

This week, our resident Learning and Development Guru, Amanda Gilbert, joins us again for the third episode in our Leadership series. We explore the subject of Curious Leadership (and we don't mean odd!) We conclude that this is a practical part of any leader's toolkit. It can have a positive impact if used correctly and at the right time. We share…

1
Episode 18: Governance: Can You Make It Sexy, or at Least Useful? 21:40

5M ago21:40

21:40

Is that impossible, you think? This week, we will examine governance — what it is and why it is essential. What are some of the mistakes made when setting up governance, and how can you ensure it fulfils its vital purpose — ensuring the right things get done, accelerating progress and maintaining quality — without boring the pants off everyone? It'…

1
Episode 17: Corporate Jargon - Is It Just Buzzword Bingo? 21:43

5M ago21:43

21:43

This week, we take a 30,000-foot view and deep dive into corporate language. If it's only Buzzword Bingo, why do 75% of us use it? We add value by granularising the different types of language and circle back to find the upsides of this blight of the modern workplace. It has a place and use, but net-net, it should be handled with care! The ball is …

1
Episode 16: Working with Ego - How Big is Yours? 22:44

5M ago22:44

22:44

This week, we discuss how to work with ego - yours and others. We explore what ego means and why it is a complicated subject. How do our egos show up, and what's our experience working with egotistical people? Most importantly, we get into some of the things that have helped us manage our egos and work effectively with the egos of others. It is an …

1
Episode 15: Reward and Recognition - The Workplace Steroid 24:44

6M ago24:44

24:44

This week, we discuss our different tastes in pancakes - what does Jimmy’s preference for vegan delights and James’s taste for galettes say about us? We also talk about Reward and Recognition - what is the difference between the two, and what behaviours and outcomes they drive. They’re like steroids. They will turbocharge behaviours, but are they t…

1
Episode 14: What Is Authentic Leadership and How Do You Develop It? 27:26

6M ago27:26

27:26

Welcome to the second episode of our monthly series on leadership. Our learning and development guru, Amanda Gilbert, joins us again, bringing much-needed sense and insights to the discussion. We explore what authentic leadership is in its different aspects and share stories and experiences we have of being authentic or not in some cases! Then, we …

1
Episode 13: The Post Office Scandal. It Could Never Happen Here... 30:13

6M ago30:13

30:13

The Post Office Scandal is one of the biggest miscarriages of justice the UK has seen. It has had tragic consequences for its many victims, and the fight for compensation is ongoing. Could it have happened where you work? Jimmy and James discuss what caused the scandal and what should happen next. The incident highlights the importance of understan…

1
Episode 12: The Trials and Tribulations of Transformation 24:13

6M ago24:13

24:13

This week, we discuss the trend for transformation. What do we mean when we talk about 'Transformation'? Whilst we agree that the need to 'transform' is a given in the ever-changing world, does this need to be done via large-scale IT projects? We bring to life some of the pitfalls and lessons we've learned from past experiences and discuss alternat…

1
Episode 11: Are Reorganisations the Solution to Your Problems? 21:29

7M ago21:29

21:29

This week, we discuss the 'silver bullet' or ‘management magic’, which is a reorganisation or a restructuring. Some of the highlights/lowlights are: Many organisations create constant flux and uncertainty as they overuse this tool. They can help solve problems in the short term (and they certainly look like progress) but are rarely a long-term pana…

1
Episode 10: What Makes a Great Leader? 25:31

7M ago25:31

25:31

This week, we are joined by a special guest - Learning and Development guru Amanda Gilbert, to start a series of podcasts discussing the topic of leadership. It will have practical and insightful leadership tips (thanks to Amanda), delivered with a slice of humour and always aiming to help you improve your performance and enjoyment at work. When we…

1
Episode 9: How to Solve the Cost vs Service Conundrum 24:01

7M ago24:01

24:01

This week, we tackle the challenge of how to get the balance between delivering cost and service. Organisations and teams often struggle with this challenge, so we explore why that is, then how you can have your cake and eat it too. If you enjoy this episode, please check out our other episodes, follow, like and review the show. If you have any que…

1
Episode 8: Are Your Goals as SMART as You Think? 27:00

7M ago27:00

27:00

In our second festive episode, we focus on 'setting you up for success' in 2024 by exploring the subject of goals. We discuss the value of goals and the risks they create, then talk through the 'how to' so you can set goals personally or professionally... for both you and your teams and maximise your chances of achieving them.…

1
Episode 7: Leveraging Your Strengths - Don't let Harry Kane Play in goal! 20:38

8M ago20:38

20:38

This podcast is the first of two festive episodes aimed at helping you plan for a bumper 2024. In this episode, we discuss the value of playing to your strengths and why we tend to focus on developing the things we're not good at rather than further developing the things we are good at. We explore what this means to individuals and leaders and how …

1
Episode 6: Office Politics-Workplace Warfare? 25:21

8M ago25:21

25:21

This week Jimmy and James talk about Workplace Politics - an often ignored subject that impacts most of us daily and often not positively! They explore - What is it? How can you minimise, understand, and manage it to become more effective and less frustrated with life at work? It doesn't need to be warfare once you've listened to this.…

1
Episode 5: Managed by Morons 23:09

8M ago23:09

23:09

This week we mix things up a little - Jimmy will be interviewing James about his best selling and highly rated book 'Managed by Morons' - everything from what inspired him to write the book, what impact he wants it to have through to his favourite film and most importantly - who are the morons!By Jimmy Barber and James Lawther

1
Episode 4: Every Day Is an Improvement Opportunity 27:56

8M ago27:56

27:56

This week Jimmy and James discuss how to identify the best opportunities for improvement. Why this is important, where you go hunting and hints and tips for unlocking insights. As ever please ask any questions you have on any any work related subject - Jimmy@ajobdonewell.com or James@ajobdonewell.com and follow the show to ensure you don't miss an …

1
Episode 3: What Gets Measured Gets Done 20:24

9M ago20:24

20:24

This week, Jimmy and James discuss the impact of measures and how to use them. They discuss the power and pitfalls of measuring performance and progress. Ever experienced targets at work? Unintelligible coloured graphs? A metrics storm of measures and wondered why things aren't getting better. This is the podcast for you.....…

1
CDC S01E03: Raza Sadiq, Founder and Chair @ Active Life Club 34:37

9M ago34:37

34:37

📻 About this episodeOur guest on this episode of the Club Development Podcast is Raza Sadiq, the founder and chairperson of Active Life Club, a charitable organisation empowering young people through sport.Last week, Raza was awarded with the Lifetime Contribution award by Sport Scotland for his outstanding dedication to supporting young people in …

1
CDC S01E02: David Fallon, Head of Development @ Scottish Athletics 46:01

9M ago46:01

46:01

📻 About this episodeWe spoke to David Fallon, Head of Development at Scottish Athletics. David is responsible for two strategic pillars of Scottish Athletic's work, facilities and clubs. We spoke about his career in sport to date and the support he and his team provide to athletics clubs across the country, including their upcoming Club Leaders Aca…

1
Episode 2: Making Your Working Meaningful - The Importance of Purpose 20:45

9M ago20:45

20:45

Are corporate mission statements essential or are they just so much hot air? That genuinely depends on what they say. We all need a purpose in life, so it might as well be a good one.By Jimmy Barber and James Lawther

1
CDC S01E01: How One Club Are Being Forced Out Their Home To Make Way For West Ham 26:19

9M ago26:19

26:19

We kick off our new Club Development Consultancy podcast with a fascinating interview with Andy MacRae, General Secretary of Bealonians FC who are currently petitioning Redbridge Council to keep their club at Oakfields Playing Fields. Bealonians FC have been in the London Borough of Redbridge since 1936 and are the largest grassroots football club …

1
Episode 1: Introduction - A Job Done Well 7:43

10M ago7:43

7:43

Welcome to A Job Done Well. The podcast that provides insights, advice, analysis and humour to help you transform your working life by improving performance and engagement - guaranteeing everyone's a winner! Each week, Jimmy and James will bring you entertaining and informative thoughts on subjects that will help transform how you work. Their backg…

1
Club Development Scotland meets... SNAP Sponsorship 52:58

3y ago52:58

52:58

In this 'Club Development Scotland meets' episode, Andrew chats to Mark Covington, CEO of SNAP Sponsorship (https://snapsponsorship.com/) about how clubs can attract and develop their sponsorship offering to businesses through the platform.SNAP Sponsorship helps clubs promote their opportunities to a wider audience while sharing best practices when…

1
Club Development Scotland meets... Supporters Direct Scotland 52:10

3+ y ago52:10

52:10

In this episode I talked with my colleague Alan Russell who leads Supporters Direct Scotland, to talk about the recently-published project report from their study on volunteering in football "Giving volunteers the space to make a difference".The report is the culmination of a project which took place during lockdown, funded by SD Europe.Read the re…

1
51: Homo Passiens 56:25

3+ y ago56:25

56:25

We talked to Mike McInnes about his book "Man the Footballer: Homo Passiens", available from the Blizzard bookshop (https://theblizzard.co.uk/homo-passiens-man-footballer/news/). Why would human beings choose just two legs for transportation rather than three, or even four? There can only be one explanation, according to Mike. He offers a radical h…

1
50: "Arrival" by Steven Lawther 57:18

3+ y ago57:18

57:18

We met this week with Steven Lawther, author of "Arrival: How Scotland's Women Took Their Place on the World Stage and Inspired a Generation" - now available for pre-order from Pitch Publishing at https://www.pitchpublishing.co.uk/shop/arrivalIn the 1970s women's football in Scotland was unrecognised by the SFA and there was no national team. Arriv…

1
49: James Atkins 36:29

3+ y ago36:29

36:29

This week, in the long-awaited return of Behind The Goals, we talk to James Atkins (https://twitter.com/footballpsl) - the man behind Planet Super League, a football tournament which brings the family together to help the planet and your football club.Planet Super League sets a number of different activities for you and your family to do. The more …

1
CDS chats Community Asset Transfers with Stuart Haw 37:20

3+ y ago37:20

37:20

In this week’s podcast we’re speaking to Stuart Haw, a PhD researcher looking at Community Asset Transfers in the sports sector. Community Asset Transfers are something you might already be familiar with, but equally, you might just be hearing about them for the first time. CATs could be increasingly relevant to sport organisations as recent resear…

1
Club Development Scotland meets... Oxford City 29:26

3+ y ago29:26

29:26

In this week’s podcast, we speak to Mick Livsey, Commercial Director of Oxford City FC. This episode is a case study in how best to bring commercial income by getting it right ‘off the pitch’.We discuss the club’s extensive work in the community, including the delivery of a refugee league, the provision of 300 free meals a day during the lockdown a…

1
Club Development Scotland meets... Our Club Lotto 15:18

3+ y ago15:18

15:18

In this week’s podcast, we speak to David Alexander, Operations Director of Our Club Lotto, a white label lottery platform available to clubs across the UK.In the podcast we discuss how clubs can use Our Club Lotto to generate funds for their work and ask for best practice when it comes to encouraging sign ups.You can find out more about Our Club L…

1
Club Development Scotland meets... My Club Hub 39:53

3+ y ago39:53

39:53

In this episode of the podcast we speak to John Cleisham about My Club Hub, a platform which helps volunteers involved in the running of sports clubs effectively run and govern their organisations.We came across My Club Hub and John a couple of years ago when a club we support signed up to the platform and we’ve enjoy a very good relationship since…

1
Club Development Scotland meets... The Scottish Football Partnership & Trust 38:59

3+ y ago38:59

38:59

In this week's podcast we speak to Stuart McCaffrey, Chief Operating Officer at the Scottish Football Partnership & Trust, about the huge level of support the organisation's has provided Scottish football with since starting in 2000. We also chat about Stuart's transition from playing professionally with the likes of St Johnstone, Inverness and Mor…

1
Club Development Scotland meets... Deveronvale Community FC 32:38

3+ y ago32:38

32:38

In this episode of the Club Development Scotland we speak to Kevin Stewart, chairman of Deveronvale Community Club, winners of the Scottish FA’s 2020 Community Club of the Year. We discuss the club’s response to the COVID19 crisis and the setup of ‘The Hub’, created to support vulnerable members of the local community.If you find the Club Developme…

1
Club Development Scotland meets... Fantastic Fanatics 19:30

3+ y ago19:30

19:30

In this episode, we speak to Barry Munro, co-founder and Operations Director of Fantastic Fanatics, a platform designed to help clubs raise vital income to support their work.Fantastic Fanatics, which was developed in Scotland, enables sports clubs to generate funds when their own members shop, eat out, book hotels and lots more.Clubs simply just s…

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