What The HealthTech?, a podcast from Radar Healthcare, creates a space for health and social care professionals to join honest conversations about current trends, challenges in the sector and making an impact on people’s lives. In our bi-weekly Thursday episodes, we’ll be chatting to industry leaders, inspiring organisations, and our own team at Radar Healthcare, to share insight and learn alongside you. Listen today to discover something new, and don’t forget to subscribe!
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With such countless organizations succumbing to cybercriminals attacks, organizations should go the additional mile to get internal and external web applications. Numerous organizations feel that vulnerability examines are sufficient for finding security failings in a web application. While vulnerability scans can feature known shortcomings, web application penetration testing shows you how well they would hold up in a true attack by unapproved or unauthorized clients.
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S3: EP08: Appreciative Governance: Transforming Outcomes in Health and Care with Appreciative Inquiry
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In this episode, we are joined by two special guests Katy Fisher and Kayleigh Barnett. Katy is a Senior Nurse for Quality and Improvement working across the whole of the Greater Manchester Region. Kayleigh is an advanced Appreciative Inquiry Practitioner and the co-author of the recent book ‘Appreciating Health and Care’, which provides a practical…
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S3: BONUS EPISODE: Celebrating and Recognising Excellence: Spotlight on The Leaders in Care Awards
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This week, Hayley Kiddier, Marketing Executive at Radar Healthcare is joined by Gemma Lloyd, industry expert and former Editor of Care Home Professional. Gemma has experience of being involved within the Leaders in Care Awards, an event that helps recognise excellence and achievements within the social care sector and one that Radar Healthcare has …
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S3: EP 007: The Power of Partnerships: Insights from Our New Account Director
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This week, Rebecca Linley, Senior Communications Executive, sits down with Ellie Jordan, our newly promoted Account Director to talk about how this new role is helping to enhance our customer service. Ellie's journey with Radar Healthcare spans over an impressive six years, during which she's showcased her exceptional talent and dedication across v…
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S3: EP 006: Elevating Risk Management: Insights on Radar Healthcare’s Enhanced Risk Register Module
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Looking to elevate your risk management? This week, we sit down with Mark Fewster, Chief Product Officer, and Ellie Jordan, Account Director at Radar Healthcare, to discuss the latest enhancements to Radar Healthcare’s Risk Register module. We’ll explore the benefits these improvements bring to health and social care organisations, the customer-cen…
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S3: EP 005: LFPSE V6: Insights from Radar Healthcare and NHSE
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47:52
In this special episode of What the HealthTech Mark Fewster, Chief Product Officer at Radar Healthcare, sits down with Jack Forshaw, Project Manager Lead and LFPSE Champion at Radar Healthcare, and Marcos Manhaes, Head of Learning from Patient Safety Events and Machine Learning at NSHE, to discuss all things LFPSE V6. Together, they explore the int…
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S3: EP 004: Social Media Masterclass for Health and Social Care Organisations
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42:58
This week, Hayley Kiddier, Marketing Executive, sits down with Rebecca Linley, Senior Communications Executive at Radar Healthcare to chat about all thing's social media. In this episode we take a deep dive into the world of social media, exploring the benefits, challenges, and offering best practice for health and social care organisations.…
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S3: EP 003: How Anglian Community Trust Sparks Change for Health & Social Care Charities
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In this week’s episode, we are re-joined by Michael Pollington, Corporate Governance Manager (IG Lead) and Data Protection Officer at St Nicholas Hospice Care. Mike joins Justine Abson, Head of Marketing, to chat about his role as the Chair of the Anglian Community Trust, a charity dedicated to supporting community and charity projects aimed at imp…
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S3: EP002: Celebrating 2 years of What the HealthTech?
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In this special episode, Becca Linley, Senior Communications Executive at Radar Healthcare, makes her debut as host, joined by Justine Abson, Head of Marketing at Radar Healthcare, making her debut as the guest. Together, they reflect on and celebrate the past two years of our "What the HealthTech?" podcast, exploring exciting insights along the wa…
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S3: EP 001: Elevating Healthcare Excellence: Exploring St Nicholas Hospice Care's Innovative Approach with Radar Healthcare
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What the HealthTech is back! To kick off season 3, we welcome Michael Pollington, Corporate Governance Manager (IG Lead) and Data Protection Officer at St Nicholas Hospice Care. Mike shares his insights on how the hospice is utilising Radar Healthcare’s software solution to revolutionise their operations. From centralising risk, quality, and compli…
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S2: EP 009: Innovation in Healthcare: Data Driven Event Triggers, Interoperable Systems, and Beyond with our Chief Product Officer
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Imagine if you had one system that talks to multiple, allowing you to identify incidents and risks, report on them centrally, and trigger alerts and workflows automatically - all while significantly saving you time and enhancing patient safety. This week's episode of What the Health Tech talks about how health and social care organisations can do j…
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S2: EP 008: Empowering Voices: Paterson Survivor's Battle and Triumph
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In this week's episode of #WhatTheHealthTech, Justine Abson, Head of Marketing is joined by Sarah Jane Downing, a remarkable survivor who turned adversity into strength in the aftermath of breast surgeon Ian Paterson's betrayal. Sarah took charge, creating a support group for Paterson's former private patients even before the court case began. This…
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S2: BONUS: 2023 Wrapped - Christmas Special
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Welcome to our special end-of-year podcast episode! As we wrap up this festive season, we're taking a look back through some of our most popular episodes in season 2 of #WhatTheHealthTech, featuring industry experts from all areas of health and social care. This episode covers a lot - from understanding CQC frameworks to issues in women's health, t…
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S2: EP 007: Securing Healthcare Excellence: Highlighting the importance of ISO 27001:2022
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As one of NQA’s first clients to transition to ISO 27001:2022, join Jonathan Alsop, Data Protection and Quality Lead at Radar Healthcare, in a captivating conversation with Denis McCarthy, a regional assessor at nqa – global certification limited, as they dive deep into the world of information security within healthcare. In this episode, they delv…
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BONUS Episode! Discover the power behind Radar Healthcare when it comes to the gold standard of quality care!
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This week we're dropping a special bonus episode! Ahead of us exhibiting at the IHI Forum in Orlando, Florida next week, we're bringing you an interview with our CEO and Co-founder, Paul Johnson. Paul featured on the Vizient podcast to talk about the road to zero harm and high reliability. How do healthcare organisations make a conscious effort and…
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S2: EP 006: Changing the narrative around governance - empowering staff to make the right decisions.
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With over 50 hospitals covering the length and breadth of the UK and over 8,500 staff, Circle Health Group are changing the narrative around governance. Governance systems are where incidents go, and risks live so they can have a negative connotation. BUT they also tell healthcare organisations what is going right…Simon Geoghan, Head of Clinical Da…
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S2: EP 005: Patient Voices: Triangulating feedback at North West Surrey Integrated Care Services
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Discover the essence of quality healthcare with North West Surrey Integrated Care Services (NICS), a GP federation leading collaborative efforts across 38 GP services. Join Marion Shipman, Head of Quality and Governance, and Nicki-Mantel Cooper, Medical Director, from NICS as they delve into a range of topics— from triangulating feedback and antici…
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S2: EP 004: Rebel Bodies: A guide to the gender health gap revolution with author Sarah Graham
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When it comes to your healthcare…have you ever gone through something and felt like it was just you? Women’s Health is so incredibly complex, and we’re delighted that this week’s guest is award-winning freelance health journalist and author of Rebel Bodies: A guide to the gender health gap revolution. Rebel Bodies explores where the problems lie bu…
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S2: EP 003: Get CQC ready - the new framework, importance of feedback & what quality statements mean
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Are you in the health and social care industry and looking for further guidance on the new Care Quality Commission framework, quality statements and the importance that feedback is going to have? If so, you're in the right place! Join Radar Healthcare for an insightful conversation with Louie Werth, Director of Care Research, discusses the world of…
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S2: EP 002: From workplace to workforce: A Great Place to Work success story
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We are extremely proud to announce that Radar Healthcare has not only been recognised as a Great Place to Work, but has recently ranked amongst the UK’s Best Workplaces in Tech. This prestigious recognition is a testament to our dedicated team, our unwavering commitment to excellence, and the vibrant work culture we have collectively fostered over …
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S2: EP 001: The metrics that mean a good quality of life for service users who are all unique
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Join Exemplar Health Care's Clinical Director, Helen Baxendale to discuss the importance of individualised care. Why there are benefits to both service users and staff, where data and technology can help to drive the right activity to achieve this and how to bring together lessons learnt to understand individual risks and how overcome them. Helen c…
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EP056: Empowering nurses in the workplace
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This week, our Head of Marketing, Justine Abson, chats with Patient Safety expert, Linda Buabeng about the importance of empowering nurses to stay engaged and help them grow within their careers. Linda has over 15 years of experience within all areas of healthcare, starting as a paediatric nurse and then moving into the world of governance, quality…
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EP055: Listening and learning from patients to improve patient safety
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This week, Senior Marketing Manager, Justine Abson, talks to Matthew Riley. Matthew has been a patient and care representative for Bradford District Care NHS Foundation Trust for over five years. He has a range of experience as a patient and a carer across physical and mental health services - and is passionate about platforming patient and carer v…
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EP054: Bringing care policies to life with Hallmark Care Homes
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This week, Justine Abson, Senior Marketing Manager, is speaking to Julie Rayner, Care, Quality, Governance, and Compliance Director at Hallmark Care Homes about the importance of policies, how they can improve care quality and support workers, best practices, and how Hallmark Care Homes bring their policies to life. This insightful episode covers e…
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EP053: A year of What The HealthTech?: The podcast which celebrates health and social care
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What the HealthTech? was launched by market leading risk, quality, and compliance software provider, Radar Healthcare in April 2022. It was designed as a platform for those working in health and social care to talk about challenges, have open discussions, and share best practices across the industry. Over the last year there have been discussions a…
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EP052: How do we help health and social care organisations to make a real difference?
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In this week's episode, we have another #ThrowbackThursday treat! To give our viewership more insight into our people, the way we work and why, and some of our USPs, we hand the mic over to our experts and listen to them chat about how Radar Healthcare builds strong partnerships, creates positive outcomes, drives innovation, and everything in betwe…
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Ep051: What's your 'What the HealthTech' moment?
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This week we have a very special episode! Since launching the podcast, we have asked all our guests "what is your what the healthtech moment?" As you can imagine, we have heard everything from the truly weird and wonderful to emotional and life-changing - and these stories are just a snippet of the amazing people and work being done within the heal…
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In this week's episode of What the HealthTech?, Justine Abson, Senior Marketing Manager, is joined by Anne-Marie Perry, CEO and Founder of CareMatch, to discuss why allowing care professionals flexibility and autonomy in how they deliver care has such a positive impact on the quality of care received.…
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Ep049: Making mental health assessments more measurable and accurate with Thymia
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This week, Justine Abson, Senior Marketing Manager, speaks to Thymia's Co-Founder and CEO, Dr. Emilia Molmpakis about how Thymia uses AI-driven and innovative methods to analyse and detect biomarkers, including voice, video, and behaviour, to more accurately diagnose and support people with mental health conditions. Emilia shares Thymia's journey s…
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Ep048: Get the most out of 2023's events: Insights for Health and Social Care professionals.
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Attending exhibitions and events across health and social care is a great way to learn what's happening, see what's new in the industry, share best practice and come together to solve any challenges being faced. Olivia Sykes (Events Manager at Radar Healthcare) talks to host Justine Abson about the impact events can have on a business, how the plan…
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Ep047: Empowering Families, Enabling Professionals
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By Radar Healthcare
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Ep046: #ThrowbackThursday - Looking back to the Care Show 2022
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Did you miss our CEO, Paul Johnson speak at the Care Show 2022? Here's your chance to catch up as he talks all about the power of technology and the difference it can make.By Radar Healthcare
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Ep045: Providing safety, care, and security: Advice from a former care home owner
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32:21
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Like all our employees, our Chief Revenue Officer, Simon Qasir, is extremely passionate about making a difference within health and social care – and this passion started from a young age. Simon’s family has a long history of owning care homes, and from this, he quickly learned the importance of providing quality care to residents. Eventually, this…
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Ep044: Uncovering the power of shared data
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The sky’s the limit with data in healthcare, but how can we improve our use of it? Senior Marketing Manager Justine and Senior Marketing Executive Rhiannon Hoyes try to get to the bottom of it, whilst discussing SMART objectives, data culture, and even New Year’s resolutions.By Radar Healthcare
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Ep043: Placing partners at the heart of every training session
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As healthcare software suppliers, we understand that health and social care professionals do not go into the industry because they love computers. That’s why we want our software, service, and training to be as simple and as easy as possible – and that’s where Rob comes in. In this episode Chloe Weatherhead, Head of Customer Experience, and Rob Pla…
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Ep042: A quality focused approach: Why this is the main driving force to making a real difference for residents in care homes
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27:39
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Antony Hall, Head of Insights, Assurance, and Governance at HC One joins our Chief Revenue Officer, Simon Qasir this week to chat about the benefits of prioritising a quality-focused approach and how by doing so you have more time to focus on making a real difference for residents.By Radar Healthcare
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Ep041: Enhancing audits for all, with Mark Fewster
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27:17
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Corinna and Mark are back on What The HealthTech to talk about our new enhanced Audits module. Mark has been at the helm of this project since its fruition, and Corinna has sat him down to get the low-down on what's new, what's improved and what's to come in the new releases.By Radar Healthcare
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Ep40: Prioritising patient safety, with Helen Hughes
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Helen Hughes returns to chat with Mark Fewster on the podcast this week, chatting all things Patient Safety Learning. As Chief Executive of the charity, Helen describes how PSL help organisations transition to a more patient safety-focused culture. The pair also chat about 'What Good Looks Like' and assessing cultures within your own business.…
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Ep039: Cracking the CQC, with HC One's Antony Hall
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Antony Hall, Head of Insights, Assurance and Governance at HC One, joins Justine on the mic this week to talk about his past at the Care Quality Commission. Antony’s role changed through his time at CQC, but his dedication in driving quality of care – and quality of life – has made his insight vital to the industry. Listen to learn how to use your …
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Ep038: 2022 Wrapped - A New Years Special
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As if last week wasn't enough, we're giving you an extra helping of What The HealthTech's best bits - from Hayley Levene grilling our then-newest project manager Craig Rainford on why he joined Radar Healthcare; Mark Harrison and Rob Place getting to the bare bones of why our customer success team are so fantastic (in our opinion, anyways!); and He…
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Ep037: 2022 Wrapped - A Christmas Special
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This week you are in for a real treat! In honour of Christmas and the final weeks of 2022, we reminisce and take a look back through some of our most popular episodes, featuring industry experts from all areas of health and social care. This episode has everything from patient safety, LFPSE, mental health, and women’s health, to Duty of Candour, le…
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Ep036: Happy Birthday Radar Healthcare, with Paul and Lee
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The Radar Healthcare founders are back with Hayley Levene this week to reminisce over the past ten years at the helm of our award-winning company! Paul and Lee talk about the organisation's unbelievable rise through the ranks, alongside their opinions on the market, the memories they've made and what the predictions for the future of healthcare - a…
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Ep035: Changing pathways for patients, with Owain Rhys Hughes (Cinapsis)
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CEO Paul is back as host this week, speaking with Owain Rhys Hughes, an former ENT surgeon and CEO of Cinapsis. Hughes decided to tackle misguided NHS referrals after seeing the challenges and setbacks across the industry. Hughes developed Cinapsis to connect clinicians to the right care for their patients, something we can relate to. Their focus o…
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Ep034: Getting to grips with PSIRF, with Helen Hughes
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Chief Product Officer Mark Fewster met with Patient Safety Learning's Chief Executive Helen Hughes to get the lowdown on the NHS's new Patient Safety Incident Response Framework. Listen in to find out how this is going to drive an open and just culture, what can be expected after the transition, and why the implementation process is key in PSIRF's …
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Ep033: Bringing the Community together, with Ellie Jordan
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This week, Mark Fewster interviews Product Owner, Ellie Jordan. Ellie, as well as working with Mark on improving and enhancing our system, is heading our Community Forum, which will revolutionise how we speak with our partners - and how they speak with each other too.By Radar Healthcare
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Ep032: The power of listening, with Joanne Howard (Part 2)
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Malling Health’s Joanne Howard is back with Hayley on What The HealthTech, with the conversation turning to perception and communication with patients, service users and colleagues. This is a really lovely chat where we get more insight into Joanne’s nursing background and how we can all benefit from being more confident!…
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Ep031: The power of listening, with Joanne Howard (Part 1)
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We’re so lucky to have Joanne Howard from Malling Health with us for the first of two fantastic episodes! This week, Joanne speaks to Radar Healthcare’s Head of Marketing Hayley Levene about the power of listening in healthcare and how treating patients as people makes a huge difference.By Radar Healthcare
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Ep030: A Day with a Dev, with Julio Isoba Blanco
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Chief Product Officer Mark Fewster hosts What The HealthTech? this week, having a chat with Julio Isoba Blanco on what a developer does all day. The conversation touches on our Analytics performance, our plans for the Audits module, and advice for budding devs who want to get into the industry!By Radar Healthcare
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EP029: Where What The HealthTech Started, with Hayley Levene
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Previous podcast guest Terry Murphy puts our Head of Marketing Hayley Levene in the spotlight this week! Terry and Hayley have known each other for years, but Terry learns in this episode what really makes Hayley tick and why she decided to create What The HealthTech.By Radar Healthcare
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Ep028: Learning from tragedy, with Peter Walsh (Part 2)
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Hayley Levene and Peter Walsh are back this week to continue their conversation about Peter's experiences as CEO of Actions against Medical Accidents (AvMA) and how the culture around avoidable harm has changed over AvMA's 40-year history.By Radar Healthcare
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Ep027: Learning from tragedy with Peter Walsh (Part 1)
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Hayley Levene spoke to current CEO of Actions against Medical Accidents (AvMA), Peter Walsh, about his role in improving patient welfare and the part AvMA plays in supporting those affected, their families, and the staff involved in those incidents.By Radar Healthcare
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