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Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles i ...
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Want to have your own business but don't want to start from scratch? Franchising might be the answer you're looking for! It can help you get out of the rat race and start earning money your way. You no longer have to work for somebody else or spend months developing a business plan to free yourself from the corporate cycle. Skip the hassle of brand building, marketing design, process creation, and other intellectual property. Instead, join a business that already exists with a blueprint that ...
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Tom Webb, DBA is the co-founder and managing partner of CareKate, LLC, a firm focused on supporting those who support the health of an aging loved one. Tom's extensive background in healthcare, engineering, and business informs his unique perspective on healthcare consumerism and the future of AI in healthcare. Tom also serves as Adjunct Faculty at…
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In this episode of The Level Up Show, host Nick Lopez sits down with Matt Cook, the Director of Franchise Development at HomeTeam Inspection Service, to uncover a compelling story of transformation. From his beginnings in the military to navigating the challenges of civilian life, Matt's journey took an unexpected turn through marriage and a chance…
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Morgan started 4 years ago in BMA Daunia and is the BOS CoE Practice Lead. Morgan has over 30 years' experience in Lean and 20 years in Six Sigma, a pragmatic and experienced improvement Leader, delivering over $2.1.Bn in hard savings to organisation, improving customer, staff experiences and improved Health and Safety. The legacy capabilities of B…
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Business integrity is not just built on high revenue, good customer feedback, or strong business partnerships. More than anything else, it required intentional leadership centered on delivering value and profound faith. Ted Adams, LIME’s Vice President of Marketing, highlights the importance of aligning their company’s internal culture with its ext…
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Jenn Christison grew up wanting to change the world as a teacher, social worker, or stand-up comedian. After exploring all three, she discovered her most significant impact could be made by leading organizational transformation. With over 15 years of experience as a performance improvement consultant, senior leader, facilitator, and coach across mu…
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Lisa Linkowsky, a third-generation entrepreneur and master matchmaker in franchising, shares her inspiring journey into the world of franchising. Initially, Lisa had no interest in becoming a business owner, preferring a corporate career. However, a chance encounter with a direct mail piece led her to become the first franchisee for Birthday Pack. …
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Peter Lowe is Director of Improvement at The Dudley Group NHS Foundation Trust in England. He founded the Dudley Improvement Practice which is the organisation’s Continuous Improvement system used across The Dudley Group Acute and Community care settings. Peter believes in a person-centred approach to improvement and uses the concepts of compassion…
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The founder of Emergent Growth Advisors, Alicia Miller, shares how private equity is reshaping the franchise landscape by driving unprecedented success and innovation. With rising competition and heightened expectations, PE-backed franchises are unlocking new levels of profitability and expansion. Listen in on how this investment surge is not only …
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Andy is a keynote speaker, best-selling author and ‘recovering academic’. He specialises in positive psychology and the science of human flourishing. The reward for grinding out his PhD is that Andy gets to call himself a Dr of Happiness. If you put the cheesy title to one side, the good doctor believes there has never been a more important time to…
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Hanah Polotsky, MD, MBOE is a physician executive with twenty years of progressive leadership experience in value-based healthcare, operations, and medical group management. With her proven track record of evaluating company needs and utilizing operational excellence, she facilitates cross-functional redesigns to improve healthcare access, quality,…
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Mike is Executive Director for the Center for Quality People & Organizations (CQPO). Mike Hoseus brings both manufacturing operations and specialization in Human Resource experience to CQPO. CQPO is an organization developed in 1999 as a vision of Toyota Motor Manufacturing to share Lean Quality philosophy and human resource practices with educatio…
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Chris is a multi-award winning author, international speaker, and coach. He is a certified Shingo Institute master-level trainer, a Shingo Institute Faculty Fellow, Examiner and Member. He coaches executive teams and transfers continuous improvement knowledge across all levels of an organisation. Chris is also the author of three Shingo Publication…
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Sarah Hyndman is the author of the book Why Fonts Matter (Gingko Press), a keynote speaker and the founder of Type Tasting (www.typetasting.com). She explores what happens to your brain on words: from sight to senses. As a designer-researcher Sarah has been a typosensory expert since 2013. She has co-published papers with Professor Charles Spence o…
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Dr. Papier is the co-founder and CEO of VisualDx. A thought leader in clinical informatics, Dr. Papier maintains the overall vision for the company with a keen focus on product integration and impacting costs in healthcare through clinical accuracy. His entrepreneurial drive, years of clinical experience, and passion for delivering true healthcare …
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Urs is a former United Nations military peacekeeper and NATO military peacekeeping commander, a highly accomplished ultraendurance champion, a widely published professor, bestselling author, and a seasoned executive coach and keynote speaker with more than three decades of experience helping hundreds of leaders and dozens of executive teams unlock …
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James R. Korndorffer, Jr. MD MHPE FACS is Associate Professor and Vice Chair of Education in the Department of Surgery at Stanford University. Previously he served as Vice chair of Surgery at Tulane University Health Sciences Center in New Orleans. While at Tulane he also was the Surgery Residency Program Director, the assistant dean for Graduate m…
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Steve Jones is a leadership coach, keynote speaker, consultant, and best-selling author who empowers leaders to build strong, united, and resilient cultures. His positive impact developed as a teacher and head football coach at Kimberly High School in Wisconsin, where he led his team to a record of 129-9 (including 70 consecutive wins) and multiple…
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Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government age…
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Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government age…
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Delve into the world of financial planning with Jay Zigmont, PhD, CFP®, on The Level Up Show with Nick Lopez. Jay shares his journey of early wealth inheritance, offering insights into navigating financial pitfalls and achieving mastery in management. As a child-free individual, Jay offers a unique perspective on how this choice influences financia…
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Are you ready to fire your boss and hire yourself? Join Nick Lopez, founder and steward of LIME Painting, on "The Level Up Show," where entrepreneurship meets empowerment. Nick, a self-proclaimed "crazy entrepreneur" with over 16 years of experience, shares his journey of taking the arrows in the back and thriving in the world of franchising. In th…
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Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government age…
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Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government age…
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Jennifer is the co-founder and CEO of Cultivating Leadership, Jennifer blends deep theoretical knowledge with a driving quest for practical ways to make leaders’ lives better. She coaches executives and executive teams, designs and teaches leadership programs. In her practice and in her four acclaimed books, Jennifer has developed a series of tools…
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Marcus Hollinger and Josh Ruff are Sr. Directors of Innovation at Stoked (stokedproject.com), a breakout innovation studio giving leaders and teams the courage to innovate with impact. They are the co-creators of Ideascience by Stoked (stokedproject.com/ideascience): music, neuroscience, and practical tools for building momentum to solve business c…
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Todd Rogers is professor of public policy at Harvard. He’s coauthor of Writing for Busy Readers: Communicate More Effectively in the Real World. To learn more see this 1-page checklist or use this AI email editing tool. He leads award-winning workshops on effective communication for organizations around the world. Link to claim CME credit: https://…
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Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found a passion for Improvement. She spent 20 years in Manufacturing across numerous industries, then in 2019 she left employment to build her own business. Gemma's mission is to help organisation…
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Chris is a co-author of three Shingo Publication award winning books - "4+1 Embedding a Culture of Continuous Improvement " , " The Essence of Excellence " and “Why Bother?” . He edited the Shingo Institute book “Enterprise Alignment and Results” and is a Shingo Institute Faculty Fellow, master trainer and examiner. Link to claim CME credit: https:…
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This episode discusses how to level up the franchising model with the help of creating an amazing culture and support. Michael Wagner, the President of Pool Scouts, joins Nick Lopez as he shares his journey navigating the ins and outs of franchising. In this episode, you will get the chance to understand how executing an objective plays a big part …
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Dr. Jake Lancaster is the Chief Medical Information Officer (CMIO) for Baptist Memorial Health Care Corporation and Chief Medical Officer for the Baptist Medical Group. He also continues to practice as a part-time internist for the Baptist Medical Group (BMG). Dr. Lancaster completed his undergraduate degree in physics at the University of Mississi…
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Richard is a UK born Australian who has spent 40 years working globally on Business Improvement across Retail, Supply Chain, Telco, Banking and Education sectors. From this career there emerged a single thread of learning which was so consistent and so impactful that Richard felt compelled to pull it out, capture and share it. The resulting book pl…
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Robert “Cujo” Teschner is a combat veteran. He’s a former F-15 “Eagle” instructor at the prestigious U.S. Air Force Weapons school—the Air Force “Top Gun” program. He’s also a former F-22 “Raptor” fighter squadron commander, having commanded one of America’s precious few operational F-22 fighter squadrons. During his time teaching at the Weapons Sc…
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Billy Ray Taylor is the CEO of LinkedXL and author of “The Winning Link“. Billy previously worked at Goodyear Tire and Rubber Company for 30 years; starting off on the plant floor and retiring as Global Head of Diversity and Inclusion and Executive Director of Commercial, Off Highway, and Support Manufacturing North America. Link to claim CME credi…
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Korby Miller, MS, CPXP Vice President of Experience, Safety and Quality Operations Prisma Health Korby Miller, MS I/O Psy, CPXP, CPHQ, CPPS, is a health care executive with nearly a decade of progressive leadership at some of the largest health systems in the nation. Korby serves as the Vice President of Experience, Safety and Quality Operations at…
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Michael Bungay Stanier has a gift for distilling big, complex ideas into practical, accessible knowledge for everyday people that helps them be a force for good. His books have sold over a million copies, with The Coaching Habit topping the Wall Street Journal bestseller list. MBS has been featured on the blogs and social media platforms of thought…
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In this insightful episode of The People at LIME, we sit down with Bethany Broughton, the esteemed bid support team lead at LIME Painting. Bethany delves into her transformative journey over the past three years at LIME, highlighting the personal growth and professional milestones she has achieved. Emphasizing the core LIME values of Love Integrity…
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Be treated to behind-the-scenes glimpses of the industry, learning what it takes to bring a homeowner's vision to life. In this insightful episode of The People at LIME, we dive deep into the colorful world of luxury painting with our guest, Jordan Jeffords, a seasoned professional from LIME Painting of Southern Colorado. Jordan shares his rich exp…
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Shaun Barker has been the assistant executive director for the Shingo Institute since 2001 where he is responsible for such organizational operations as finance, human resources, information technology, marketing, and development. He is also responsible for the assessment value stream and its pool of approximately 160 examiners from industries arou…
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Whether you're seeking to revamp your financial framework or build a robust financial team, this episode is a treasure trove of invaluable wisdom you won't want to miss. In this transformative conversation at the Level Up Show, we're honored to feature Rocky Lalvani, the mastermind behind the groundbreaking Profit Comes First philosophy. Rocky unve…
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Dr. Stephen Beeson, founder and CEO of Practicing Excellence, is a nationally recognized speaker, physician, and author whose life mission is to coach and develop clinicians to be their best. Dr. Beeson started his career as a family medicine physician with the Sharp Rees-Stealy Medical Group in San Diego in 1994. During his career, Dr. Beeson was …
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Dr. Fife completed a Family Medicine residency at the University of Texas, Southwestern in Dallas followed by a two-year Fellowship in Undersea and Hyperbaric Medicine at Duke University. Until 2013 she was a Professor of Medicine at the University of Texas Health Science Center, Houston where she initiated the Memorial Hermann Center for Wound Hea…
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In this podcast episode, the guest, Maria de Cardenas, ponders over the origin of her inherent characteristics. Maria talks about being a believer and how growing up in the Catholic faith has shaped who she is today. She also shares her perspective on how life experiences, especially her career and motherhood, have contributed to her growth. She st…
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Keith Ingels is the Raymond Lean Management manager of solutions and support centers for The Raymond Corporation. He has worked with lean management principles for more than 20 years, throughout the Toyota Material Handling network. At Toyota, he studied under internationally known TPS mentors in Japan and Europe, led his team to be one of the firs…
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In 2021, Adam Carroll founded The Shred Method, a financial course and software that helps people achieve financial freedom in their lives in record time. He is on a mission to help others build a bigger life, not a bigger lifestyle. He is fascinated by quantum physics and the power of the subconscious. Adam spent the majority of his adult life rea…
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Elisabeth Swan has consulted in the business process performance industry for over 30 years. She advises local nonprofits and guides Fortune 100 companies through Lean Transformations and improvement efforts generating millions in savings. She is the co-designer and lead Instructor for the Lean Six Sigma Leadership Course at University of Californi…
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Jonathan Ellis grew up in a family of franchisees, with more than 80 McDonald's stores. Franchising is in his DNA and is part of who he is. Fast forward through all the chaos of the last 3+ years, we operate 4 locations and are now actively and successfully selling “Honest Lash” franchises in Texas (first franchisees in El Paso and San Antonio, Tex…
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Doug Lemov is the author of the international bestseller Teach Like a Champion--now in its 3.0 version--and The Coach's Guide to Teaching. He is the co-author, with TLAC colleagues, of Practice Perfect, Reading Reconsidered, Teaching in the Online Classroom, and Reconnect. In addition to his work studying teachers, he would like you to believe that…
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Today, we are honored to introduce you to Greg Mohr from Franchise Maven. His life started from humble beginnings at Taco Bell, which is where he first fell in love with the concept of franchising. With a contagious passion, Greg says: “I could walk in any Taco Bell and everything was uniform – the same policies, the same procedures, the same manua…
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At LIME Painting, they prioritize building relationships not just with clients, but also within the company. They strive to show love and support to one another, and go beyond just completing painting projects. When asked about his favorite LIME value, owner Luke Reiner chose "love". He believes that love is essential in creating a positive and sup…
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