Best Zoho Crm Podcasts (2025)

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¿Tu CRM Está al Día? Auditoría para Evitar Costos Ocultos 19:36

3h ago19:36

19:36

Este episodio del podcast presenta a Jesús Hoyos y Meliza Barroso discutiendo sobre auditorías de CRM, específicamente dentro de Salesforce. Abordan los problemas más comunes que surgen durante implementaciones existentes, enfocándose en deudas técnicas, funcionales, de datos y de procesos. Los ponentes resaltan la importancia de comprender los sis…

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The Rise of A Fungus Among Us: A Small Business Success Story 41:00

9h ago41:00

41:00

In this episode of the Small Business Squad, we sit down with Amy Rednauer, owner of A Fungus Among Us, a first-generation mushroom farm in Spencer, Indiana. What started as a small home experiment during the pandemic has grown into a successful business supplying fresh and dehydrated mushrooms, seasonings, extracts, and even mushroom coffee to loc…

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WBSP680: Grow Your Business by Understanding Airtable’s Capabilities, an Objective Panel Discussion 58:18

7d ago58:18

58:18

Send us a text The media and entertainment industry has long resisted traditional ERP and project management software, favoring the flexibility of spreadsheets to accommodate its dynamic workflows. Standard enterprise solutions often felt too rigid, stifling the creative process rather than supporting it. This resistance made change management part…

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WBSP679: Grow Your Business by Learning Digital Adoption Platform Trends and Their Evolution w/ Krishna Dunthoori 59:51

7d ago59:51

59:51

Send us a text The challenge of implementing complex enterprise systems has persisted for years, with early solutions like BPM struggling to reach full maturity. However, the rapid evolution of AI and the increasing availability of data are reshaping this landscape. The once-elusive goal of achieving end-to-end traceability—from business capabiliti…

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WBSP678: Grow Your Business by Learning the Top 10 Manufacturing ERP Systems in 2025 w/ Sam Gupta 34:15

8d ago34:15

34:15

Send us a text Selecting the right manufacturing ERP system requires more than just reviewing rankings—it demands a careful assessment of how well a system aligns with your specific operational needs and long-term business strategy. While some ERP solutions excel in single-mode manufacturing, such as make-to-stock or batch production, others cater …

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WBSP677: Grow Your Business by Understanding Monday.com’s Capabilities, an Objective Panel Discussion 56:41

13d ago56:41

56:41

Send us a text Monday.com has carved out a strong position in the adaptive project management space, leveraging intuitive UI, flexible database structures, and seamless integrations to meet the evolving needs of modern teams. Unlike traditional project management tools, which often separate transactional workflows from form-based data collection, M…

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WBSP676: Grow Your Business by Understanding Pipedrive CRM’s Capabilities, an Objective Panel Discussion 54:09

14d ago54:09

54:09

Send us a text With free-tier offerings mask hidden costs and complex pricing structures, Pipedrive positions itself as a streamlined, value-driven alternative. Unlike HubSpot, which often surprises users with significant upcharges, or Zoho, which nudges customers toward bundled solutions, Pipedrive maintains transparent pricing with a strong focus…

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WBSP675: Grow Your Business by Learning the Top 10 WMS Systems in 2025 w/ Sam Gupta 32:14

15d ago32:14

32:14

Send us a text Selecting the right WMS requires a deep understanding of both business needs and the diverse capabilities of available solutions. Some WMS platforms are purpose-built, offering specialized functionalities as standalone systems, while others operate as integrated modules within broader ERP ecosystems. This distinction is critical, as …

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WBSP674: Grow Your Business by Understanding Zoho CRM’s Capabilities, an Objective Panel Discussion 57:24

20d ago57:24

57:24

Send us a text For businesses with complex sales processes, CRM platforms often require customization to meet specific needs, despite claims of high flexibility. Even market leaders like Salesforce encounter challenges in handling industry-specific demands, such as the intricate workflows of real estate. These limitations arise from the simplified …

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WBSP673: Grow Your Business by Understanding Zendesk Sell’s Capabilities, an Objective Panel Discussion 56:57

21d ago56:57

56:57

Send us a text Many SaaS vendors start by mastering a specific capability, often tailored to a particular department, before expanding their offerings to cover broader functionalities. While this strategy allows them to excel in their core area, the additional features they introduce often lack the same depth or seamless integration, potentially cr…

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WBSP672: Grow Your Business by Learning the Top 10 TMS Systems in 2025 w/ Sam Gupta 22:52

22d ago22:52

22:52

Send us a text Are you searching for the perfect TMS solution to streamline your transportation operations? In this exploration of the top 10 TMS systems of 2025, we focus exclusively on best-of-breed platforms that stand independently of ERP, WMS, or other add-on systems. These solutions cater to businesses of all sizes, from small enterprises to …

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WBSP671: Grow Your Business by Understanding Oracle CX Cloud’s Capabilities, an Objective Panel Discussion 54:43

27d ago54:43

54:43

Send us a text As AI drives personalization and customer traceability, enterprise CX solutions must offer robust integrations across all customer touchpoints, including sales, marketing, service, and beyond. Oracle Cloud CX has navigated a unique trajectory, initially making substantial investments in advertising and commerce solutions but later pi…

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WBSP670: Grow Your Business by Understanding SAP C/4 HANA Cloud’s Capabilities, an Objective Panel Discussion 55:59

28d ago55:59

55:59

Send us a text The race to dominate the CRM space has seen enterprise software vendors adopting varied strategies, from launching proprietary solutions to acquiring niche players. While smaller vendors often excel in offering intuitive, specialized tools, their ability to scale and master omnichannel capabilities—particularly under evolving privacy…

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WBSP669: Grow Your Business by Learning the Top 10 eCommerce Platforms in 2025 w/ Sam Gupta 32:49

29d ago32:49

32:49

Send us a text Selecting the right eCommerce platform requires careful consideration of diverse variables, especially when navigating between B2B and B2C needs. For B2B businesses, must-have features include account-specific tools, dynamic pricing capabilities, and seamless ERP integrations that streamline inventory control and order management. Me…

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WBSP668: Grow Your Business by Understanding MS Dynamics 365 CRM/CE’s Capabilities, an Objective Panel Discussion 59:02

1M ago59:02

59:02

Send us a text The line between ERP and CRM systems can be difficult to define, as ERP vendors often claim to offer CRM solutions, while CRM vendors argue that ERP systems are outdated. The fundamental difference lies in their data models and database structures, with ERP systems focusing on enterprise-wide resource management and CRM systems dedic…

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WBSP667: Grow Your Business by Understanding SupplyOn’s Capabilities, an Objective Panel Discussion 54:10

1M ago54:10

54:10

Send us a text Industries such as automotive and aerospace require seamless interoperability across their value chains, given the highly interconnected nature of their supply chains. This demands not only the sharing of data at a macro level but also the ability to manage exceptions as plans evolve and adjustments are required. Global supply chain …

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WBSP666: Grow Your Business by Learning the Top 10 CRM Systems in 2025 w/ Sam Gupta 43:17

1M ago43:17

43:17

Send us a text If you’re in the market for CRM systems or MarTech suites, identifying the top solutions is essential but can quickly become overwhelming. Many CRM products look alike in their marketing claims, yet they differ widely in functionality and fit for specific business needs. This guide zeroes in on best-of-breed CRM systems—standalone pl…

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Turning Video Into Revenue 17:05

1M ago17:05

17:05

In this episode, discover how simple, consistent video content can revolutionize your business. Learn why video is essential in today's digital landscape, how it builds relationships at scale, and why anyone can start creating impactful content without fancy equipment or complex editing. We'll dive into creative tips, strategies to overcome mental …

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WBSP665: Grow Your Business by Understanding OMP’s Capabilities, an Objective Panel Discussion 58:12

1M ago58:12

58:12

Send us a text In industries such as metal, chemical, and paper manufacturing, supply chain planning requires highly specialized capabilities to address the complexities of their operations. These sectors rely on advanced features like variable routings, multi-level pegging, coupled routings, and intricate changeovers to ensure efficiency and adapt…

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WBSP664: Grow Your Business by Understanding Logility’s Capabilities, an Objective Panel Discussion 57:45

1M ago57:45

57:45

Send us a text Constraints-based supply chain planning is already a complex undertaking, and the addition of retail-specific challenges, such as matrix inventory, adds another layer of difficulty. Logility stands out in this space thanks to its patented capabilities designed specifically for handling complex product types. Compared to other supply …

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WBSP663: Grow Your Business by Learning the Top 10 HCM Systems in 2025 w/ Sam Gupta 39:58

1M ago39:58

39:58

Send us a text If you’re exploring options for an HCM or HRIS suite, navigating the crowded market can be daunting. This guide narrows the focus to best-of-breed HCM suites—standalone systems with independent data models and operational capabilities, separate from ERP-embedded HR modules. These robust solutions are purpose-built to handle a broad s…

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WBSP662: Grow Your Business by Understanding SAP IBP’s Capabilities, an Objective Panel Discussion 56:26

2M ago56:26

56:26

Send us a text Many ERP vendors, including SAP, have incorporated S&OP capabilities into their platforms, but questions remain about how SAP IBP compares to other leading S&OP or connected planning solutions. While modern planning platforms often tout Excel-like interfaces and connectivity, ERP-integrated tools frequently fall short of delivering t…

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WBSP661: Grow Your Business by Understanding Oracle Demantra’s Capabilities, an Objective Panel Discussion 54:06

2M ago54:06

54:06

Send us a text S&OP systems have evolved dramatically in recent years, paralleling advancements seen across other enterprise software categories. Modern S&OP solutions are now cloud-native, offering far more than traditional demand forecasting capabilities. These robust, enterprise-grade platforms often include advanced features like trade promotio…

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WBSP660: Grow Your Business by Learning the Top 10 ERP Systems in 2025 w/ Sam Gupta 51:44

2M ago51:44

51:44

Send us a text If you’re considering ERP systems or want to discover the top ERP solutions for 2025, this guide offers valuable insights into the standout options currently shaping the market. Rather than focusing on vendor popularity or market dominance, the emphasis here is on individual ERP systems, analyzing their unique features, scalability, …

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WBSP659: Grow Your Business by Understanding Relex Solutions’ Capabilities, an Objective Panel Discussion 55:07

2M ago55:07

55:07

Send us a text The supply chain planning market is filled with platforms that may appear similar on the surface but are often highly specialized in addressing distinct industry needs. While manufacturing planning is frequently perceived as more intricate due to its detailed production workflows and dependencies, retail planning presents its own set…

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WBSP658: Grow Your Business by Understanding Zoho HCM’s Capabilities, an Objective Panel Discussion 55:54

2M ago55:54

55:54

Send us a text Zoho HCM has carved out a unique position in the HCM market by offering exceptional functionality paired with an unbeatable price point, starting as low as $1 per user per month. This value proposition makes it an attractive choice, particularly for small to medium-sized businesses seeking robust capabilities without the hefty price …

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WBSP657: Grow Your Business by Learning the Top 10 ERP Vendors in 2025 w/ Sam Gupta 1:03:18

2M ago1:03:18

1:03:18

Send us a text The ERP industry thrives on continuous innovation and rapid evolution, making it one of the most dynamic sectors in enterprise technology. As organizations face growing complexities in managing operations, supply chains, and data, understanding the key players in the ERP landscape becomes increasingly vital. These industry leaders ar…

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WBSP656: Grow Your Business by Understanding Infor WFM’s Capabilities, an Objective Panel Discussion 53:43

2M ago53:43

53:43

Send us a text The landscape of Human Capital Management (HCM) solutions is diverse, and while many offerings may appear similar at first glance, their capabilities can vary significantly, particularly in Workforce Management (WFM). Industries often face unique HCM challenges, with compliance and scheduling standing out as critical yet complex need…

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WBSP655: Grow Your Business by Understanding BambooHR’s Capabilities, an Objective Panel Discussion 1:11:05

2M ago1:11:05

1:11:05

Send us a text Modern cloud-native HR solutions tailored for the SMB market have garnered widespread enthusiasm due to their accessibility, cost-effectiveness, and ease of use. They are often positioned as superior alternatives to legacy systems, especially for smaller businesses seeking streamlined implementation with minimal investment in consult…

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WBSP654: Grow Your Business by Learning the Top 15 Digital Transformation Trends In 2025 w/ Sam Gupta 34:33

2M ago34:33

34:33

Send us a text The year 2025 is set to be a pivotal moment for digital transformation, with businesses, software vendors, and professionals alike navigating a rapidly evolving landscape shaped by global shifts. For organizations reimagining their enterprise architecture or investing in cutting-edge software solutions, staying ahead of market trends…

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WBSP653: Grow Your Business by Learning the Top 10 Public Sector CRMs In 2024 w/ Sam Gupta 23:18

2M ago23:18

23:18

Send us a text Public sector organizations possess unique CRM requirements that differentiate them from private sector businesses. This category includes municipalities, cities, and federal agencies that manage a wide range of services and citizen interactions, necessitating specialized capabilities. A critical aspect of public sector CRMs is the m…

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122 AI Agent Ascension 29:08

2M ago29:08

29:08

In this episode of CRM Talk, Steve Chipman and Sam Biardo discuss AI agents and their impact on business. They talk about how AI agents have evolved from basic IVR functionality to sophisticated business tools. Steve mentions Greg Eisenberg's insights about various types of agents (acquisition, research, content, and community agents) and how they'…

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WBSP652: Grow Your Business by Understanding ADP Vantage HCM’s Capabilities, an Objective Panel Discussion 54:59

3M ago54:59

54:59

Send us a text ADP has established itself as a leading choice for payroll solutions, even among organizations that employ other HCM platforms such as Workday, SuccessFactors, or Oracle HCM. While ADP has broadened its offerings to encompass a range of HCM capabilities through its ADP Vantage HCM solution, aiming to compete with players like Ceridia…

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WBSP651: Grow Your Business by Learning the Top 10 Higher Education CRMs In 2024 w/ Sam Gupta 25:57

3M ago25:57

25:57

Send us a text Higher education institutions have unique CRM needs that go well beyond the requirements seen in K-12 settings. In higher ed, CRM systems must handle not only student recruitment but also complex alumni relations, faculty engagement, and a wide array of student services. Colleges and universities engage with a diverse set of stakehol…

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WBSP650: Grow Your Business by Learning the Top 10 K-12 Education CRMs In 2024 w/ Sam Gupta 31:34

3M ago31:34

31:34

Send us a text Educational institutions, particularly K-12 schools, have distinct requirements for CRM systems that go far beyond the functions typically seen in business or even higher education. K-12 schools must engage with a broad spectrum of stakeholders, not only managing current students and their families but also interacting with prospecti…

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AI in CRM: Initial and Hidden Costs, ROI, and Implementation Strategies 29:29

3M ago29:29

29:29

Los Costos Iniciales y Ocultos al Implementar IA en un Ecosistema de CRM: El Arte y la Ciencia de Entender, Calcular y Medir los costos de IA. Este episodio de Conversaciones de CRM fue creado usando Google NotebookLM y Descript a base de este artículo en mi blog: https://www.cx2advisory.com/blog/los-costos-iniciales-y-ocultos-al-implementar-ia-en-…

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10 Ways CRM Implementations Fail - Avoiding Mistakes With 30 Recommendations 35:41

3M ago35:41

35:41

¿Por Qué Fallan las Implementaciones de CRM? 10 razones y 30 recomendaciones. Este episodio de Conversaciones de CRM fue creado usando Google NotebookLM y Descript a base de este artículo en el blog de Solvis Consulting: https://www.solvisconsulting.com/blogs/post/Por-Qu%C3%A9-Fallan-las-Implementaciones-de-CRM-10-razones-y-30-recomendaciones#gsc.t…

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WBSP649: Grow Your Business by Learning CDP Trends and Why They Matter for Brands w/ Cary Lawrence 42:36

3M ago42:36

42:36

Send us a text Navigating consumer-centric industries poses a distinctive challenge as privacy laws limit access to the detailed customer information needed to predict preferences accurately. This creates a classic chicken-and-egg dilemma: consumers crave personalized experiences, but regulations restrict the data required to provide them. Despite …

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WBSP648: Grow Your Business by Learning the Top 10 CRMs for Innovation Districts In 2024 w/ Sam Gupta 27:41

3M ago27:41

27:41

Send us a text Innovation districts have distinct operational needs that set them apart from conventional business environments. These collaborative spaces are formed through partnerships among cities, universities, and research organizations to create an ecosystem that fosters innovation. Typically funded through a combination of donor contributio…

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WBSP647: Grow Your Business by Learning the Top 10 Large Non-Profit CRMs In 2024 w/ Sam Gupta 35:32

3M ago35:32

35:32

Send us a text When evaluating the CRM needs of larger not-for-profit organizations, it's essential to recognize that their requirements are far more complex than those of smaller entities. These large-scale organizations, often with over 1,000 employees, manage vast numbers of transactions and interactions, demanding CRM systems that are not only …

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Building Connections, Community, and a Thriving Business with Heather Taylor 36:52

3M ago36:52

36:52

Discover how Heather Taylor turned challenges into opportunities, becoming a successful business owner with a focus on connection and community impact. Hear her inspiring story about starting from scratch, navigating hurdles, and leading with purpose. Watch now to learn the keys to growth, resilience, and making a meaningful difference. #BusinessLe…

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WBSP646: Grow Your Business by Understanding Dayforce’s Capabilities, an Objective Panel Discussion 56:56

3M ago56:56

56:56

Send us a text In the ERP field, acquiring companies don’t always offer the same advantages as they do within HCM. ERP systems demand tightly integrated data models, making it difficult to seamlessly incorporate acquired products without extensive reconfiguration. In contrast, HCM systems are less constrained by this requirement, allowing acquired …

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WBSP645: Grow Your Business by Learning the Top 10 Mid-Sized Non-Profit CRMs In 2024 w/ Sam Gupta 27:54

3M ago27:54

27:54

Send us a text In this video, we dive into the top 10 CRM systems for mid-sized not-for-profit organizations in 2024, tailored to meet the unique demands of this sector. Typically ranging from 100 to 1,000 employees, mid-sized not-for-profits manage numerous customer-centric touchpoints across email, websites, call centers, and field services. Unli…

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WBSP644: Grow Your Business by Learning the Top 10 Non-Profit Small Business CRMs In 2024 w/ Sam Gupta 25:59

3M ago25:59

25:59

Send us a text When evaluating the CRM requirements for small not-for-profit organizations as compared to startups, it's essential to note the distinctions in resources, scale, and operational needs. Startups often operate on lean teams with virtually no budget for CRM implementation, favoring DIY solutions with minimal integrations. In contrast, s…

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WBSP643: Grow Your Business by Learning the Importance of AI-driven Change Management w/ Tim Morton 58:25

3M ago58:25

58:25

Send us a text In 2024, the question on everyone’s mind revolves around the vast potential of AI. As we ask what AI can accomplish, a consensus emerges—pose a query about its capabilities, and you'll receive a wealth of answers limited only by imagination. Yet, an essential query remains: can technology genuinely resolve problems centered on people…

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WBSP642: Grow Your Business by Learning the Top 10 Non-Profit Startup CRMs In 2024 w/ Sam Gupta 26:59

3M ago26:59

26:59

Send us a text Not-for-profit startups, often operating with fewer than 20 employees and tight budgets, face significant challenges when implementing CRM systems. Lacking the resources for customized solutions or extensive IT support, they usually take a DIY approach, relying on affordable, accessible tools. However, this often results in fragmente…

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Turning Passion into Purpose: Kayla Brennan's Journey with Afterglow Aesthetics 24:08

3M ago24:08

24:08

Kayla Brennan, founder of Afterglow Aesthetics in Greencastle, IN, followed her drive to improve lives and opened a space where people feel renewed inside and out. She brings a personal touch to wellness, offering everything from energy-boosting vitamin therapies to beauty treatments that inspire confidence. Discover her story of resilience, balanc…

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WBSP641: Grow Your Business by Learning the Top 10 Non-Profit CRMs In 2024 w/ Sam Gupta 33:33

3M ago33:33

33:33

Send us a text Not-for-profit organizations face unique challenges when it comes to CRM systems, as their focus is on building and maintaining relationships with donors, volunteers, and members rather than traditional customers. In 2024, the landscape of not-for-profit CRMs has advanced, offering a range of solutions specifically tailored to meet t…

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