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A space for advocates of small business, supporters of buying local, and business/ nonprofit leaders to share knowledge, collaborate and gain valuable information. This community is for small business owners, nonprofit leaders, and advocates of local economies everywhere. Together we will strengthen local economies, keep dollars in our community, and stay competitive against large corporations. This community is committed to advocating for small businesses and supporting local economies. Ple ...
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Every customer success story made us who we are. As a matter of fact, you and I, we're a culmination of all the stories we know, including ours. Tune into the Zoho CRM Podcast for insightful conversations with customers and industry experts who share their stories, ideas, and pro-tips on sales and management. Hosted by multiple talents at Zoho CRM, catch up on the latest business events, tech updates, and more with our handpicked guests, every month.
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Being an entrepreneur and business owner is tough, the long hours, the evenings and weekends, and even more frequent, the constant second-guessing of your decisions. Join Kasey, also known as "The Automatic Entrepreneur" as he explores what it's like running and operating a Small Business with owners all over the world. Each episode explores how the guest started, what drove them to start, how they operate, and what tools, tips, and tricks they use to operate their business in an efficient w ...
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Podcast con sugerencias y tips de CRM, CX, Ecosistemas, Marketing, Ventas, Servicio, Omnicanalidad, Datos, Comunidades y Redes Sociales (Customer Relationship Management). Ediciones: Cápsulas de Customer Engagement - temas de ecosistemas de CRM Conversaciones de CRM - charlas con colegas, amigos y lideres en la industria Tomando Café con Jesús Hoyos - nos tomamos un café con líderes de proveedores de CRM LinkedIn: https://www.linkedin.com/in/jesushoyos/ Hablemos: https://calendly.com/jesusho ...
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WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The ...
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Broadley Speaking

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Welcome to Broadley Speaking Sales Academy. This is a podcast series which aims to help marketing and sales people with actionable advice deriving from our experience of over twenty years in B2B sales and marketing.
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Welcome to Pulse on Productivity, the go-to podcast where we dive deep into the world of CRM solutions, business automation, and the secrets behind operational excellence. We’ll explore innovative strategies and share expert insights to help you streamline your processes, enhance productivity, and ultimately, transform your business results. Whether you're looking to optimize your CRM system, integrate powerful automations, or just get a little more organized, you’re in the right place. Let' ...
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In this episode of the Small Business Squad, we sit down with Amy Rednauer, owner of A Fungus Among Us, a first-generation mushroom farm in Spencer, Indiana. What started as a small home experiment during the pandemic has grown into a successful business supplying fresh and dehydrated mushrooms, seasonings, extracts, and even mushroom coffee to loc…
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Send us a text The media and entertainment industry has long resisted traditional ERP and project management software, favoring the flexibility of spreadsheets to accommodate its dynamic workflows. Standard enterprise solutions often felt too rigid, stifling the creative process rather than supporting it. This resistance made change management part…
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Send us a text The challenge of implementing complex enterprise systems has persisted for years, with early solutions like BPM struggling to reach full maturity. However, the rapid evolution of AI and the increasing availability of data are reshaping this landscape. The once-elusive goal of achieving end-to-end traceability—from business capabiliti…
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Send us a text Selecting the right manufacturing ERP system requires more than just reviewing rankings—it demands a careful assessment of how well a system aligns with your specific operational needs and long-term business strategy. While some ERP solutions excel in single-mode manufacturing, such as make-to-stock or batch production, others cater …
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Send us a text Monday.com has carved out a strong position in the adaptive project management space, leveraging intuitive UI, flexible database structures, and seamless integrations to meet the evolving needs of modern teams. Unlike traditional project management tools, which often separate transactional workflows from form-based data collection, M…
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Send us a text With free-tier offerings mask hidden costs and complex pricing structures, Pipedrive positions itself as a streamlined, value-driven alternative. Unlike HubSpot, which often surprises users with significant upcharges, or Zoho, which nudges customers toward bundled solutions, Pipedrive maintains transparent pricing with a strong focus…
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Send us a text Selecting the right WMS requires a deep understanding of both business needs and the diverse capabilities of available solutions. Some WMS platforms are purpose-built, offering specialized functionalities as standalone systems, while others operate as integrated modules within broader ERP ecosystems. This distinction is critical, as …
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Send us a text For businesses with complex sales processes, CRM platforms often require customization to meet specific needs, despite claims of high flexibility. Even market leaders like Salesforce encounter challenges in handling industry-specific demands, such as the intricate workflows of real estate. These limitations arise from the simplified …
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Send us a text Many SaaS vendors start by mastering a specific capability, often tailored to a particular department, before expanding their offerings to cover broader functionalities. While this strategy allows them to excel in their core area, the additional features they introduce often lack the same depth or seamless integration, potentially cr…
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Send us a text Are you searching for the perfect TMS solution to streamline your transportation operations? In this exploration of the top 10 TMS systems of 2025, we focus exclusively on best-of-breed platforms that stand independently of ERP, WMS, or other add-on systems. These solutions cater to businesses of all sizes, from small enterprises to …
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Send us a text As AI drives personalization and customer traceability, enterprise CX solutions must offer robust integrations across all customer touchpoints, including sales, marketing, service, and beyond. Oracle Cloud CX has navigated a unique trajectory, initially making substantial investments in advertising and commerce solutions but later pi…
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Send us a text The race to dominate the CRM space has seen enterprise software vendors adopting varied strategies, from launching proprietary solutions to acquiring niche players. While smaller vendors often excel in offering intuitive, specialized tools, their ability to scale and master omnichannel capabilities—particularly under evolving privacy…
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Send us a text Selecting the right eCommerce platform requires careful consideration of diverse variables, especially when navigating between B2B and B2C needs. For B2B businesses, must-have features include account-specific tools, dynamic pricing capabilities, and seamless ERP integrations that streamline inventory control and order management. Me…
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Send us a text The line between ERP and CRM systems can be difficult to define, as ERP vendors often claim to offer CRM solutions, while CRM vendors argue that ERP systems are outdated. The fundamental difference lies in their data models and database structures, with ERP systems focusing on enterprise-wide resource management and CRM systems dedic…
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Send us a text Industries such as automotive and aerospace require seamless interoperability across their value chains, given the highly interconnected nature of their supply chains. This demands not only the sharing of data at a macro level but also the ability to manage exceptions as plans evolve and adjustments are required. Global supply chain …
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Send us a text If you’re in the market for CRM systems or MarTech suites, identifying the top solutions is essential but can quickly become overwhelming. Many CRM products look alike in their marketing claims, yet they differ widely in functionality and fit for specific business needs. This guide zeroes in on best-of-breed CRM systems—standalone pl…
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In this episode, discover how simple, consistent video content can revolutionize your business. Learn why video is essential in today's digital landscape, how it builds relationships at scale, and why anyone can start creating impactful content without fancy equipment or complex editing. We'll dive into creative tips, strategies to overcome mental …
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Send us a text In industries such as metal, chemical, and paper manufacturing, supply chain planning requires highly specialized capabilities to address the complexities of their operations. These sectors rely on advanced features like variable routings, multi-level pegging, coupled routings, and intricate changeovers to ensure efficiency and adapt…
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Send us a text Constraints-based supply chain planning is already a complex undertaking, and the addition of retail-specific challenges, such as matrix inventory, adds another layer of difficulty. Logility stands out in this space thanks to its patented capabilities designed specifically for handling complex product types. Compared to other supply …
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Send us a text If you’re exploring options for an HCM or HRIS suite, navigating the crowded market can be daunting. This guide narrows the focus to best-of-breed HCM suites—standalone systems with independent data models and operational capabilities, separate from ERP-embedded HR modules. These robust solutions are purpose-built to handle a broad s…
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Send us a text Many ERP vendors, including SAP, have incorporated S&OP capabilities into their platforms, but questions remain about how SAP IBP compares to other leading S&OP or connected planning solutions. While modern planning platforms often tout Excel-like interfaces and connectivity, ERP-integrated tools frequently fall short of delivering t…
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Send us a text S&OP systems have evolved dramatically in recent years, paralleling advancements seen across other enterprise software categories. Modern S&OP solutions are now cloud-native, offering far more than traditional demand forecasting capabilities. These robust, enterprise-grade platforms often include advanced features like trade promotio…
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Send us a text If you’re considering ERP systems or want to discover the top ERP solutions for 2025, this guide offers valuable insights into the standout options currently shaping the market. Rather than focusing on vendor popularity or market dominance, the emphasis here is on individual ERP systems, analyzing their unique features, scalability, …
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Send us a text The supply chain planning market is filled with platforms that may appear similar on the surface but are often highly specialized in addressing distinct industry needs. While manufacturing planning is frequently perceived as more intricate due to its detailed production workflows and dependencies, retail planning presents its own set…
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Send us a text Zoho HCM has carved out a unique position in the HCM market by offering exceptional functionality paired with an unbeatable price point, starting as low as $1 per user per month. This value proposition makes it an attractive choice, particularly for small to medium-sized businesses seeking robust capabilities without the hefty price …
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Send us a text The ERP industry thrives on continuous innovation and rapid evolution, making it one of the most dynamic sectors in enterprise technology. As organizations face growing complexities in managing operations, supply chains, and data, understanding the key players in the ERP landscape becomes increasingly vital. These industry leaders ar…
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Send us a text The landscape of Human Capital Management (HCM) solutions is diverse, and while many offerings may appear similar at first glance, their capabilities can vary significantly, particularly in Workforce Management (WFM). Industries often face unique HCM challenges, with compliance and scheduling standing out as critical yet complex need…
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Send us a text Modern cloud-native HR solutions tailored for the SMB market have garnered widespread enthusiasm due to their accessibility, cost-effectiveness, and ease of use. They are often positioned as superior alternatives to legacy systems, especially for smaller businesses seeking streamlined implementation with minimal investment in consult…
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Send us a text The year 2025 is set to be a pivotal moment for digital transformation, with businesses, software vendors, and professionals alike navigating a rapidly evolving landscape shaped by global shifts. For organizations reimagining their enterprise architecture or investing in cutting-edge software solutions, staying ahead of market trends…
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Send us a text Public sector organizations possess unique CRM requirements that differentiate them from private sector businesses. This category includes municipalities, cities, and federal agencies that manage a wide range of services and citizen interactions, necessitating specialized capabilities. A critical aspect of public sector CRMs is the m…
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In this episode of CRM Talk, Steve Chipman and Sam Biardo discuss AI agents and their impact on business. They talk about how AI agents have evolved from basic IVR functionality to sophisticated business tools. Steve mentions Greg Eisenberg's insights about various types of agents (acquisition, research, content, and community agents) and how they'…
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Send us a text ADP has established itself as a leading choice for payroll solutions, even among organizations that employ other HCM platforms such as Workday, SuccessFactors, or Oracle HCM. While ADP has broadened its offerings to encompass a range of HCM capabilities through its ADP Vantage HCM solution, aiming to compete with players like Ceridia…
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Send us a text Higher education institutions have unique CRM needs that go well beyond the requirements seen in K-12 settings. In higher ed, CRM systems must handle not only student recruitment but also complex alumni relations, faculty engagement, and a wide array of student services. Colleges and universities engage with a diverse set of stakehol…
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Send us a text Educational institutions, particularly K-12 schools, have distinct requirements for CRM systems that go far beyond the functions typically seen in business or even higher education. K-12 schools must engage with a broad spectrum of stakeholders, not only managing current students and their families but also interacting with prospecti…
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Los Costos Iniciales y Ocultos al Implementar IA en un Ecosistema de CRM: El Arte y la Ciencia de Entender, Calcular y Medir los costos de IA. Este episodio de Conversaciones de CRM fue creado usando Google NotebookLM y Descript a base de este artículo en mi blog: https://www.cx2advisory.com/blog/los-costos-iniciales-y-ocultos-al-implementar-ia-en-…
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¿Por Qué Fallan las Implementaciones de CRM? 10 razones y 30 recomendaciones. Este episodio de Conversaciones de CRM fue creado usando Google NotebookLM y Descript a base de este artículo en el blog de Solvis Consulting: https://www.solvisconsulting.com/blogs/post/Por-Qu%C3%A9-Fallan-las-Implementaciones-de-CRM-10-razones-y-30-recomendaciones#gsc.t…
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Send us a text Navigating consumer-centric industries poses a distinctive challenge as privacy laws limit access to the detailed customer information needed to predict preferences accurately. This creates a classic chicken-and-egg dilemma: consumers crave personalized experiences, but regulations restrict the data required to provide them. Despite …
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Send us a text Innovation districts have distinct operational needs that set them apart from conventional business environments. These collaborative spaces are formed through partnerships among cities, universities, and research organizations to create an ecosystem that fosters innovation. Typically funded through a combination of donor contributio…
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Send us a text When evaluating the CRM needs of larger not-for-profit organizations, it's essential to recognize that their requirements are far more complex than those of smaller entities. These large-scale organizations, often with over 1,000 employees, manage vast numbers of transactions and interactions, demanding CRM systems that are not only …
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Discover how Heather Taylor turned challenges into opportunities, becoming a successful business owner with a focus on connection and community impact. Hear her inspiring story about starting from scratch, navigating hurdles, and leading with purpose. Watch now to learn the keys to growth, resilience, and making a meaningful difference. #BusinessLe…
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Send us a text In the ERP field, acquiring companies don’t always offer the same advantages as they do within HCM. ERP systems demand tightly integrated data models, making it difficult to seamlessly incorporate acquired products without extensive reconfiguration. In contrast, HCM systems are less constrained by this requirement, allowing acquired …
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Send us a text In this video, we dive into the top 10 CRM systems for mid-sized not-for-profit organizations in 2024, tailored to meet the unique demands of this sector. Typically ranging from 100 to 1,000 employees, mid-sized not-for-profits manage numerous customer-centric touchpoints across email, websites, call centers, and field services. Unli…
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Send us a text When evaluating the CRM requirements for small not-for-profit organizations as compared to startups, it's essential to note the distinctions in resources, scale, and operational needs. Startups often operate on lean teams with virtually no budget for CRM implementation, favoring DIY solutions with minimal integrations. In contrast, s…
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Send us a text In 2024, the question on everyone’s mind revolves around the vast potential of AI. As we ask what AI can accomplish, a consensus emerges—pose a query about its capabilities, and you'll receive a wealth of answers limited only by imagination. Yet, an essential query remains: can technology genuinely resolve problems centered on people…
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Send us a text Not-for-profit startups, often operating with fewer than 20 employees and tight budgets, face significant challenges when implementing CRM systems. Lacking the resources for customized solutions or extensive IT support, they usually take a DIY approach, relying on affordable, accessible tools. However, this often results in fragmente…
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Kayla Brennan, founder of Afterglow Aesthetics in Greencastle, IN, followed her drive to improve lives and opened a space where people feel renewed inside and out. She brings a personal touch to wellness, offering everything from energy-boosting vitamin therapies to beauty treatments that inspire confidence. Discover her story of resilience, balanc…
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Send us a text Not-for-profit organizations face unique challenges when it comes to CRM systems, as their focus is on building and maintaining relationships with donors, volunteers, and members rather than traditional customers. In 2024, the landscape of not-for-profit CRMs has advanced, offering a range of solutions specifically tailored to meet t…
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Send us a text HCM solutions are uniquely characterized by the critical importance of localization, especially when managing the complexities of various tax codes and compliance requirements. These systems have evolved beyond basic technical tools into comprehensive managed services providers, offering support that goes far beyond software. This is…
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