Beautiful life & amazing people, Knowledge & wisdom, God music & Rythym, Sharing & caring , love & compassion, joy & happiness , bliss & blessings , art & creation
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Welcome to UnConventional, where amazing things happen.
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The New Wave Podcast is a series of episodes created by three business students that are going against the grain. Co-Hosts Mike and Angelis will talk about everything entrepreneurship. The lads will bring on new entrepreneurs every week, provide tips on how to make it, recommend articles, books, and other podcasts related to this topic. Subscribe, jump in the pool, and make your splash on the New Wave.
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A show where Kenny Sebastian ( I am writing this description btw) talks to the funniest comedians from the Indian scene (sometimes to himself) about things he wishes people spoke about more in public. A some times funny and sometimes serious show where questions from the audience are discussed in depth and "no advice" is being given. Hit the follow button to be updated about the latest episodes, Go to the @simplekenpodcast on Instagram to ask questions or my personal profile @kennethseb to g ...
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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
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Actionable Insights & Inspiring conversations on Work, Well-being & Wealth to learn from and use in your Career & Life.
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Trends and Challenges in E-commerce Customer Experience with Sandeep Sachdeva
21:07
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Welcome to this episode of Humans of CX with your host, Garima. Our guest today is Sandeep Sachdeva, Head of Customer and Seller Experience at Snapdeal. Join us as we delve into the world of customer experience. Discover Sandeep's journey and insights as the Head of Customer Experience at Snapdeal. Learn about the skills needed for a successful car…
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Two Types of People Ep 02 with Kanan Gill , Shreeja Chaturvedi and Shamik Chakrabarti - Simple Ken Podcast
1:01:56
1:01:56
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Another episode of Two types of people is here! A debate game we created to maximise the massive talented peeps I have access to! We have wonderful guests like @Kanangill , @ShreejaChaturvedi and @shamikchakrabarti featuring in this one! A debate game where we choose a topic and defend it! We have topics from Ghosts to Realists, Pre-internet vs Pos…
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Beyond Last-Mile Delivery: The Future of CX in E-commerce with Shilpa Gupta
28:48
28:48
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In this episode of the Humans of CX podcast, Garima is joined by Shilpa Gupta, Chief Supply Chain Officer and Head of Customer Experience at HomeLane, India’s premier end-to-end home interiors platform, which delivers chosen home interiors within 45 days. Together, they explore the growing importance of CX, from the communication challenges of last…
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Personal Currency Feat. Ankur Warikoo - Simple Ken Podcast | EP 45
1:07:39
1:07:39
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Talking to Ankur Warikoo is exactly like experiencing his content online. He is on point, clear and very charismatic. You know him as a successful businessman and now a full time content creator who talks about finance, motivation and recently health! We covered topics ranging from our relationship with money, the differences we see in generations …
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Improving Customer Interactions through Conversational Continuity with Mithila Mahajan
46:02
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In this episode of the Humans of CX podcast, Garima is joined by Mithila Mahajan, the Global Head of Customer Experience at BDx Data Centers, a global data center platform offering secure, scalable, and sustainable digital solutions and infrastructure. Join them as they discuss customers' evolving expectations, the role of empathy, and the core val…
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Two Types of People Ep 01 with Aakash Gupta , Shreeja Chaturvedi and Shamik Chakrabarti - Simple Ken Podcast
1:02:03
1:02:03
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I am very excited to introduce a new sub-format of Simpleken. Two types of people! This was inevitable cause having such funny friends leads to us playing a lot of games. So why not a comedic one? We have wonderful guests like @AakashGupta , @ShreejaChaturvedi and @shamikchakrabarti featuring in this one! A debate game where we choose a topic and d…
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The Importance of Delivering Predictable & Efficient CX with Manish Nachnani
49:54
49:54
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In this episode of the Humans of CX podcast, Garima is joined by Manish Nachnani, the Head of Customer Experience at Zuno General Insurance, one of the most trusted Insurance providers in India. Join them as they discuss the importance of customer experience in the insurance industry. They explore topics such as seamless services, trust-building, p…
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Achieving CX Excellence: An Ongoing Journey with Ankur Agrawal
30:41
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This week we’re joined by CX Expert Ankur Agrawal, former SVP and Head of Customer Experience at Paytm, Ola, MakeMyTrip and Snapdeal. He shares his insights on the importance of understanding customer expectations, analyzing feedback, and combining it with data to enhance the overall experience. Ankur also delves into the impact of AI on contact ce…
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The Wakefit Way of Growth with Rachit Saran
36:51
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In this episode of the Humans of CX podcast, Garima is joined by Rachit Saran, VP of Customer Experience at Wakefit, a furniture company based in Bengaluru, Karnataka. Together, they discuss Wakefit’s three pillars of growth and success, why enhancing employee experience leads to improved customer satisfaction, the company's vision for the future, …
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Figuring Fatherhood Feat Anirban Dasgupta - Simple Ken Podcast | EP 43
51:49
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I have been a big admirer of Anirban's writing for a long time. It's a shame I haven't hung out with him as much as I want to. This episode I wanted to explore a topic we seldom talk about in this episode (And not seen in most other online conversations)...being a first time dad as a millennial. Obviously having a child is primarily a mothers journ…
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From Gen Alpha to Gen Z: How to Tailor Your CX to Different Generations with Tanish Mathur
38:21
38:21
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In this episode of the Humans of CX podcast, Garima is joined by Tanish Mathur. Join them as they discuss the importance of customer experience in the banking and finance industry. They delve into the role of AI, security measures, and global banking, and the impact of events like the pandemic. Discover how technology can enhance the customer exper…
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New Chapter Feat. Kanan Gill - Simple Ken Podcast | EP 42
1:05:08
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It brings me great pleasure to release the first episode of Simpleken in 2024 with my close friend Kanan Gill. It's exciting to announce his first published novel "Acts of God" that is on sale right now on Amazon. We talk about being trapped in blind spots, moisturising, recurring problems, self esteem , healthy relationship with work and suffering…
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Dr. Meghana Dikshit’s Truths on Pain, Clarity, and Manifestation
1:17:51
1:17:51
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Join Varun Duggirala in this week’s episode of Take aPause as we unravel the fascinating science behind trauma and pain, exploring it’s profound connection to our body with Dr. Meghana Dikshit. She shared how she entered the world of Ayurveda, shedding light on the ancient wisdom that has transformed her life and countless others. Discover the powe…
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AMA with Varun Duggirala: Wealth Building, Entrepreneurship Tips, and Life Advice For Young Professionals
21:14
21:14
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Starting off the new season with an interesting AMA with Varun Duggirala, where he spills the beans on building wealth in the world of media, shares invaluable advice for 20-year-olds, and lets us in on the secrets to a well-rounded life as a serial successful entrepreneur and content creator and so much more! Whether you're an entrepreneur in the …
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Ankur Warikoo, Anuv Jain, Kubbra Sait Reveal Their Guide to Powerful Rest
23:10
23:10
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Join us in this year’s finale compilation video where some of the biggest Indian celeb’s and content creators open up about the impactful ways they hit the pause button to recharge! Join us as Raj Shamani, Ankur Warikoo, Karishma Mehta, Saransh Goila, Kubbra Sait, Abish Mathew, Anuv Jain, and Dhruv Sehgal share their powerful habits for rejuvenatio…
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Vir Das, Varun Sharma, Sharib Hashmi and Mithila Palkar on They Got Their First Big Breaks
24:58
24:58
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Ever wondered how your favourite Bollywood stars got their first big break? Dive into the inspiring journeys of Vir Das, Shreya Dhanwanthary, Sahiba Bali, Mithila Palkar, Viraj Ghelani, Varun Sharma, and Sharib Hashmi in this latest episode of Take aPAuse as they share with Varun Duggirala the untold stories of their breakthrough moments that skyro…
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Best Life Advice On Work, Life & Relationships Ft. Gajaraj Rao, Varun Sharma,Yahya Bootwala, Suhanani Shah, Sharib Hashmi and Hussain Dalal
14:22
14:22
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Dive into a special Hindi episode featuring Gajaraj Rao, Varun Sharma, Sharib Hashmi, Suhanni Shah, Hussain Dalal, and Yahya Bootwala as they share the most impactful life advice they have ever gotten. Gain insights, motivation, and anecdotes as lessons from their unique perspectives and experiences. Whether it's navigating the ups and downs of lif…
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Balancing Technology and Empathy with Arvind Singh
20:06
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In this episode of the Humans of CX podcast, Garima is joined by Arvind Singh, Chief Technology and Product Officer and EVP of IT at Puravankara, a leading real estate developer. Together, they discuss where customer experience falls in the real estate sector, highlighting the need to place customers at the center of all operations, the importance …
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Loneliness Lessons Feat. Prashasti Singh & Saurav Mehta - Simple Ken Podcast | EP 41
1:07:57
1:07:57
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I learned the various aspects of friendship in this lovely conversation with Prashasti and Saurav. The way they support each other in ways that enable space, growth and also a chance to be vulnerable was so eye opening to me. Through out the episode I kept bringing up how envious I was of such a wonderful friendship. We also answered a lot of quest…
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CX Strategies that Transform Businesses with Suraj Shetty
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In this episode of the Humans of CX podcast, Garima is joined by Suraj Shetty, Head of Customer Experience and Learning & Development at both Kissht and Ring, two businesses focused on quality customer service. Together, they delve into how brands should respond to customer outrage on social media; how working in CX can sometimes affect mental heal…
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Guneet Monga On Oscar Win, Creating Legacy Films & Behind The Scene Insights On Being A Producer
1:05:51
1:05:51
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In this insightful episode, join Varun Duggirala as he dives deep into the journey and mind of history creating Indian producer Guneet Monga! From her groundbreaking win to her journey into the heart of mainstream distribution, Guneet shares the ins and outs of her role as a producer and the secret behind making impactful films. Find out the drivin…
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Founder mindset , Profitability & fund raising with Rajesh Jain ( Founder of Netcore )
1:01:49
1:01:49
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In this week’s episode of Take aPause, we’re sitting down with Rajesh Jain, founder of IndiaWorld Communications and Netcore Cloud on his journey from bootstrapping his startup to a $ 115 million dollar acquisition. This episode is packed with insights and learnings for entrepreneurs and founders who want to bootstrap their startup, learn about sca…
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Megha Gupta On Her Carnivore Diet, Managing Type 1 Diabetes & Ditching Diet Trends
55:01
55:01
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In this week’s episode of Take aPause, join Varun Duggirala as we delve deep into actor and model Megha Gupta’s fascinating nutrition journey and how biohacking and her unusual carnivore diet helped to heal her autoimmune disease, why she doesn’t follow diet trends, the importance of gut health and how habit stacking has changed her life and more! …
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Career Masterclass | Best Work Advice From Top Media Personalities Ft. Sahiba Bali, Ankur Warikoo, Anuv Jain, Shreya Dhanwanthary, Raj Shamani, Viraj Ghelani and Mithila Palkar
19:26
19:26
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Ever wondered what is the best work advice some of the most successful media personalities in India have gotten and how they have used that advice to set their goals and achieve them too? We’ve got you covered! Join this week’s episode of Take aPause where we’ve curated the BEST work advice that our guests Sahiba Bali, Anuv Jain, Raj Shamani, Shrey…
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Celebrity Stylist Tanya Ghavri On Fashion, Styling for Bollywood,Staying Curious & Unlearning
51:34
51:34
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In this episode of Take aPause, join Varun Duggirala as he sits down with Tanya Ghavri, the creative genius behind some of Bollywood's most iconic looks. Tanya takes us on a journey through her career as a celebrity stylist, sharing insights on how travels fuel her creativity, her days of immense hustle during her early days in the fashion industry…
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Revant Himatsingka On Food Label Lies, Reading Ingredient Lists Correctly & Mindful Eating
47:15
47:15
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In this week’s latest episode of Take aPause we’re busting nutrition myths, uncovering food truths and the reality of “healthy foods” with author and content creator Revant Himatsingka and Varun Duggirala. Tune in to this episode to discover: -The secrets behind the processing of common foods. -How marketing can influence our perception of "healthy…
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Psychologist Ekta Dixit's Guide To Understanding Modern Relationships
1:02:14
1:02:14
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In this week’s knowledge packed chat with Varun Duggirala and relationship coach Ekta Dixit, we delve into the world of modern relationships and dating. Join us as they discuss why divorces are becoming common these days, nuances of modern relationships, catfishing in the digital age of dating, healthy conflict in relationships and how to effective…
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Ali Fazal Reveals His Secrets To Effortless Acting, Key To Relationships & Finding Purpose
51:42
51:42
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In this week’s conversation, Varun Duggirala and Ali Fazal take us on a journey through Ali’s memories of childhood to his incredible journey as an actor. He gets candid about how he still feels like a kid in front of the camera, his unique perspective on life's 4 beat rhythm opens up about his mental health and his take on how social media is grad…
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In this episode, Garima is joined by Matt Dale, Founder of Moxie CX, a CX consulting firm helping businesses improve their customer experience efforts through several offerings, including customer journey mapping, leadership coaching, renewal forecasting. Prior to this he was the Vice President of Customer Support at Renaissance Learning having hel…
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Santanu Hazarika On How Angst Inspires His Art, Love For Music & Anime
57:57
57:57
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Tune into this week’s episode of Take aPause with Santanu Hazarika and Varun Duggirala as Santanu lets us in on his artist journey and how he paved his way from engineering college to being RedBull’s World Doodle Champion! From his childhood in Guwahati to how the political climate influenced his style of art to the impact of Anime and music in his…
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Clean Comedy Feat. Hoezaay - Simple Ken Podcast | EP 40
59:57
59:57
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I am a fan. Hoezaay is the effortless comedian who blurs the line between artist and art. Hoezaay is funny and what Hoezaay does is also funny. The sweet, calm and chill vibe that he exudes is also what I got to experience while sitting down with him for the first time (Usually we are standing). I always wanted to pick his brain on many things like…
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Mithila Palkar On Acting, Being An Adventurous Child & Her Love For Music
52:59
52:59
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Mithila Palkar and Varun Duggirala sit down for an insightful chat about Mithila and her one of a kind journey so far. From being an adventurous child to her love for the stage to how all of her biggest opportunities circle all the way back to Thespo and her experience of working with Irrfan Khan, Dulquer Salman and Dhruv Sehgal - we dive deep into…
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Tahir Raj Bhasin’s Bollywood Journey, Childhood Stories & Being An Ambivert
58:31
58:31
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In this week’s episode of Take aPause, we sit down with Varun Duggirala and Tahir Raj Bhasin and learn more about Tahir and his journey to success. Tahir shares his childhood experiences of being a defence kid, growing up as an ambivert, thriving whenever he finds himself in the spotlight and moving to Mumbai without a Plan B! We also delve into hi…
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Viraj Ghelani’s Secrets To Success, Relatability and Finding His Community
1:02:34
1:02:34
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In this candid chat with Varun Duggirala, Viraj Ghelani reveals his journey from hosting sangeet functions to creating viral content with FilterCopy to starring in a bollywood movie! From how he got his Nani to make reels with him to his biggest learnings about the industry and how he is determined to make South Borivali the new South Bombay - we c…
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Varun Sharma On The Importance Of Consistency, Never Giving Up & Always Taking The Chance
53:16
53:16
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In this episode, Varun Duggirala sits down with Actor Varun Sharma and takes us on a ride through his life, sharing his fascinating journey from a small-town dreamer to a Bollywood sensation. Varun Sharma opens up about his childhood, reminiscing about the days when he first fell in love with acting, the invaluable life lessons he gained during his…
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Sahiba Bali On Balancing Marketing, Acting & Personal Growth
49:43
49:43
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Join Varun Duggirala as he takes us into the life and experiences of Sahiba Bali, who has successfully balanced a thriving marketing career with her undeniable passion for acting. We dive deep into Sahiba's transition from becoming the host of her own Zomato show to her unique Bollywood roles and becoming a creator. From the best advice her father …
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Have You Made a Customer for Life? With April Obersteller
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In this episode, Garima is joined by April Obersteller, VP of Global Experience at woom, a sports goods manufacturing company that focuses on designing high-quality, lightweight bikes for children of all ages. Prior to this, she was the Senior Manager of Customer Experience at YETI Coolers and the National Sales Manager at Green Goo. Together, they…
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Gaurav Kapur’s Stories From Breakfast With Champions, Childhood & Love For Cricket
1:04:58
1:04:58
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Join Gaurav Kapur and Varun Duggirala as they take us through Gaurav’s extraordinary journey in the world of cricket, entertainment, and storytelling. Gaurav reveals the story behind the inception of his wildly popular show, Breakfast With Champions, his undying love for cricket and the microphone. From being fascinated by all things weird to his e…
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Viral Friendship Feat. Nirmal Pillai (MahLyf_MahRulez) & Abishek Kumar - Simple Ken Podcast | EP 39
1:11:39
1:11:39
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It's good to be back after so long. After touring America and Europe I was itching to do a Simpleken episode. I had spoken to Nirmal and Abishek that I was very keen to pick their brains about their journey so far. I love also exploring what makes two very creative minds gravitate towards each other. They spoke about how they work together, feeling…
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Gajraj Rao On How Your Insecurities Can Become Your Strength
56:02
56:02
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Join Gajraj Rao and Varun Duggirala as they reflect on his his impeccable performances and versatile role, his love for languages, how his 11th grade sociology teacher changed his life forever and why he no longer feels guilty about the finer things in life - all in this latest episode of Take aPause! An Indian actor and Ad filmmaker Gajraj Rao, st…
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M.A.D Stuff With Rob On Childhood, Creativity & Always Creating
54:13
54:13
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Varun Duggirala sit down with Rob, from M.A.D Stuff with Rob, who was one of the best parts of so many people's childhoods. Join them as they delve into his fascinating journey, from getting discovered by POGO by chance to his art of making kids fall in love with art itself. We explore why he left Mumbai, the secrets behind his success, how he foun…
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Customers Want to Talk to You, Not a Chatbot with Adrian Swinscoe
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35:44
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In this episode, we’re joined by Adrian Swinscoe of Punk CX, a podcast about all things customer service, experience, engagement, and the employee’s experience. He is a Forbes contributor with a multitude of articles under his belt and is also a member of the European Customer Service Organisation (ECXO). With over twenty-five years of experience, …
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Anshuka Parwani On Finding Strength & Success Through Yoga
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In honour of World Yoga Day, watch Anshuka Parwani and Varun Duggirala share their personal experiences and insights on the profound impact of yoga beyond just physical movement. Anshuka reveals how yoga has the power to nourish the mind, body, and soul, and how it played a crucial role in her own journey to healing and self-discovery. From becomin…
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Rajeev Masand Reveals The Truth About Film Reviews, Managing Actors & Love For Films
1:13:11
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Join Rajeev Masand, film critic & now COO at Dharma Cornerstone, and Varun Duggirala as Rajeev shares his insightful journey of witnessing the changing landscape of movies and the evolving experience of film watching over the past 25 years. From his iconic roundtable conversations with Bollywood's biggest stars to his surprising career shift to art…
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Krish Ashok (Masala Lab) on The Myths, Science & History Of Indian Food
1:14:38
1:14:38
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Join Varun Duggirala and Krish Ashok, author of ‘Masala Lab’ and TCS Global Head, as they explore the origins of Indian cuisine and the cultural influences that have shaped it over centuries. Krish sheds light on the fascinating history and science of flavours, spices, and techniques that make Indian food so unique and beloved worldwide. From under…
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Shreya Dhanwanthary on Rejection, Family Man, & The Magic Of Saying “Yes!”
59:25
59:25
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59:25
Tune in for an insightful chat between Actor Shreya Dhanwanthary and Varun Duggirala as they trace back to Shreya’s childhood as the “weird” kid with weird interests to her modelling days. They also explore how Shreya knew she had found true love when she heard “lights, camera, action!” for the first time, how serendipity led her to her breakthroug…
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The Rise in Customer Expectations with Mike Aoki
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In this episode, Todd is joined by Mike Aoki, President of Reflective Keynotes, a Canadian training company that helps contact centers improve their sales and customer experience results. Prior to this, he was the manager for continuous learning at Telus and was chosen by ICMI.com as one of the "Top 25 Thought Leaders for 2021”. With over twenty ye…
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Ankur Warikoo on Embracing Change, Parenting, and Post-30’s Reflections
57:21
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In this candid conversation of Take aPause, Ankur Warikoo and Varun Duggirala open up about their childhoods, and why Ankur regrets being too judgemental growing up. We also explore Ankur's leadership philosophy as he shares valuable insights on the importance of processes, collective collaboration and empowering others to succeed. Find out about A…
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Varun Duggirala has hosted over 600 episodes across multiple podcasts and he is now ready to take you behind the scenes of his podcasting process! Ever wondered how Varun gets into the right mindset before hitting record or how he drives effortless conversations? Watch on to find all your answers! Find out his process, gain valuable insights into t…
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Friendships, Adulting, and Everything in Between: Navigating Adult Relationships with Ekta Dixit (Psychologist)
55:36
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Join this episode of Take aPause with Varun Duggirala featuring relationship coach Ekta Dixit, we explore the nuances of various aspects of modern friendships & relationships. We delve into the world of friendships and discuss the challenges of setting expectations, dealing with one-sided relations and ghosting, the importance of communication,frie…
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