This is Greenbird555 and Offbeat Santino bringing you guys our uncensored opinion on beardcare and skincare. This new addition to our media platforms has info on the behind-the-scenes, upcoming products, product reviews, and of course ridiculous banter being whatever we want it to be; hence the name "Offbeat beards."
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My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair. After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry. So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.
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The Hamilton Centre Podcast | Exploring Mental Health & Addiction is for service providers, individuals and family members dealing with co-occurring mental health and substance use conditions. In response to the recommendation of the Royal Commission into Victoria's Mental Health System (2021), the Centre was established to create a more inclusive and supportive system by promoting integrated care in Victoria, Australia. Our podcast will feature interviews with service providers, individuals ...
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Unfiltered information on all topics related to the cosmetic and personal care industries such as the latest trends, innovative ingredients, formulation tips, regulations, expert interviews and much, much more.
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Ecommerce Conversations is the long-running weekly podcast from Practical Ecommerce, hosted by ecommerce entrepreneur Eric Bandholz. •• Listen in as Eric interviews in-the-trenches founders and executives who address the essentials of launching, growing, and sustaining an online business. Hear their successes, mistakes, and plans — addressing customer acquisition, web traffic, marketing tactics, on-site conversion, shipping, favorite tools, funding, obstacles, and much more. •• New episodes ...
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Foundr Owner on Burnout, Recovery, Priorities
30:27
30:27
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Nathan Chan seemingly had it all. His business, Foundr, is hugely successful, combining media with entrepreneurship training. He interacts with prominent global founders. Then came burnout. "I experienced burnout earlier this year for the first time ever," he told me. "It wasn't good. I realized I had just ground myself out." For an edited and cond…
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Why are ASE Certifications Important? With Oscar Gomez, Part 2
1:00:30
1:00:30
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Find your dream job today: gopromotive.com/jeff Jeff Compton and Oscar Gomez discuss the value of ASE Certifications and explain how they help technicians identify their specialties and weaknesses, thereby improving through training and learning from failures. They discuss the challenges in the automotive industry, including the misdiagnosis of car…
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1
Mental Conditioning Is Vital for Entrepreneurs
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Lauren Johnson says high-performing entrepreneurs have similar characteristics as professional athletes. Both have mental traits that lead to inevitable success. She first observed those qualities when working for the New York Yankees, teaching mental performance to accomplished baseball players. For an edited and condensed transcript of this episo…
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Customer Trust and Honesty in the Auto Repair Industry with Oscar Gomez, Part 1
1:08:49
1:08:49
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Find your dream job today: gopromotive.com/jeff Jeff Compton is joined by Oscar Gomez, who shares his concerns as a shop owner dealing with the complexities of maximizing profits while maintaining vehicle safety. Jeff discusses a frustrating encounter with a customer who questioned necessary repairs, emphasizing the importance of thorough assessmen…
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Katrina McKinnon owns CopySmiths, a global blog-writing agency for ecommerce companies. Once wary of artificial intelligence-powered writing tools, she now embraces them. Moreover, she sees a coming sea change where storytellers — liberal arts folks — are the AI "prompt engineers" that drive much of marketing. She discusses the evolution of her bus…
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Zeb Beard on Welding Skills and Diagnosing Nissan Air Conditioning Issues, Part 2
1:07:24
1:07:24
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Find your dream job today: gopromotive.com/jeff Jeff Compton is joined by Zeb Beard to discuss crucial aspects of vehicle repair and shop management efficiency. Zeb emphasizes the importance of training technicians well and ensuring everything is set up for them to work efficiently, including pay and housing arrangements. Jeff and Zeb delve into th…
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Mike Tecku first appeared on this podcast in 2019 as an Amazon marketplace seller. He then sold that business, a maker of floormats, shortly afterward. He retired, became bored, and in 2022 launched Momentum, a direct-to-consumer nutritional shake producer. He and I discussed that venture last year in his second appearance. He's back. Momentum Shak…
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EP 4 - Lived Experience Workers & Human-Centred Practices in Integrated Care
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This episode explores the value and importance of lived experience workers in an integrated care model. Host Annie Williams is joined by Sally Chin and Lee-Ann, who bring their experiences and perspectives as part of the Hamilton Centre clinical team at Eastern Health. Sally highlights the challenges faced by individuals with co-occurring mental he…
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Overcoming Fuel Line Failures and Dodgy Aftermarket Parts with Zeb Beard, Part 2
1:02:16
1:02:16
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton welcomes Zeb Beard to discuss the challenges faced with aftermarket parts and customer relations. Zeb recounts the recurring issues he had with fuel lines and how the lack of accountability from the manufacturer left him out of pocket. He also emphasizes the importance of…
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Eric Bandholz hosts "Ecommerce Conversations" while running Beardbrand, his direct-to-consumer provider of men's grooming supplies. Periodically he diverts an episode to share the details of his business, hoping it helps others. He's done that three times in the last year, a challenging period for many ecommerce companies, including his own. He's a…
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Trust, Certification, and Auto Repair Industry Issues with Norm Gieselman from TikTok, Part 2
1:00:50
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Find your dream job today: gopromotive.com/jeff This week, it's part two of a conversation between Jeff Compton and Norm Gieselman from TikTok. Norm discusses the significance of building trust with customers through transparent inspections and visual evidence of necessary repairs. Jeff and Norm critique the quick lube industry's upselling practice…
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Braxton Manley first appeared on the podcast in 2021. As a college student, he had launched Braxley Bands, a maker of Apple Watch bands. Last year he returned with an update on that business after operational and sales challenges. He's back, having launched his latest company, Mystic, a direct-to-consumer maker of health-focused chewing gum. In thi…
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The hair care cosmetic market includes any product that is designed to clean, treat, or condition the hair. In part two of our series on diversity in skin and hair care, we will discuss our own experiences with various products in this category, hair care routines, and the differences we’ve found worldwide in both hair types and hair characteristic…
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Norm Gieselman from TikTok on Strategies for Efficiency and Customer Service in Automotive Repair, Part 1
55:51
55:51
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton is joined by Norm Gieselman, known as the "Mechanic of the Stars" on TikTok. Norm and Jeff have a conversation about the complexities of managing a car repair business, emphasizing the importance of prioritizing customer needs through effective intake questions. Norm also…
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The reality of post-pandemic ecommerce has been tough for many direct-to-consumer merchants. Take Molson Hart. His company, Viahart, makes innovative educational toys and sells them on Amazon, Walmart, and other marketplaces. The last two years have been challenging for Viahart. What worked before and during Covid doesn't apply now, Hart says. Host…
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Why Licensing and Lobbying is Important for Technicians with Greg Buckley
1:26:20
1:26:20
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton welcomes Greg Buckley to discuss technicians' role in transportation. Greg shares the importance of licensing for technicians to ensure a clear career path and differentiate skilled professionals from untrained ones. They also delve into the significance of industry event…
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Barry Hott is a longtime Facebook advertising consultant. He says first reactions to an ad largely determine its performance. He advises merchants to create ugly ads, those that people won't skip over. "I'm the Ugly Ads Guy," he stated. In this episode, Hott addresses key Facebook ad metrics, budgeting, testing, and, yes, ugly creative. For an edit…
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The Impact of Wait Times and Digital Inspections on Shop Productivity with Christopher Johnson, Part 2
55:33
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff and Christopher pick up where they left off and discuss the benefits of digital vehicle inspection (DVI) for reducing customer wait times and minimizing technician frustration. Christopher also shares how the podcast has positively impacted his outlook and relationship with his m…
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EP 3 - Inclusive Approaches in Mental Health and Addiction Care
32:50
32:50
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In this episode, Annie Williams, Clinical Transformation Lead at Hamilton Centre, welcomes Dr Thileepan Naren, a GP and Addiction Medicine Specialist with interests and experience in Aboriginal and Torres Strait Islander healthcare, custodial health, and drug and alcohol management, along with Tracy Wrigley, a Registered Nurse with extensive experi…
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Lukas Tanasiuk once paid a firm to redesign his Shopify site, a seller of electric scooters. The result was slow page loads and his efforts to improve them. What he found, he says, was a lot of false claims. "I discovered corruption among folks who say they are page-speed optimizers," he says. Page-speed optimization became Tanasiuk's next opportun…
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Pricing Challenges and Efficiency in the Auto Repair Industry with Christopher Johnson, Part 1
54:03
54:03
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton is joined by Christopher Johnson, who talks about the complex challenges of pricing and efficiency in the automotive repair business. Christopher shares his experiences with demanding repairs, such as fixing harness issues in caravans and managing intermittent faults in C…
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Corey Wilks is a clinical psychologist turned business coach. He helps entrepreneurs and creators improve their mindset and overcome self-imposed obstacles. He says a common obstacle is overthinking a problem. Others involve perfectionism, doubt, and even fear. In this episode, he addresses those mental hurdles and more. For an edited and condensed…
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Bridging Gaps Between Technicians and Owners for Better Communication with Andrew Fischer, Part 2
1:03:21
1:03:21
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton wraps up his time with Andrew Fischer. They discuss the challenges and opportunities within the automotive repair industry. Jeff acknowledges the importance of technicians advocating for better career opportunities while Andrew emphasizes the need for shops to provide val…
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Natalie Mounter is a stay-at-home mom and entrepreneur. Her company, Totally Dazzled, sells craft supplies for weddings and creative projects. She says the business has prospered due to other stay-at-home moms — her employees and affiliates. "Being a stay-at-home mom and hiring other stay-at-home moms has been key to our success," she stated. In th…
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56. Formula of the Month: Zinc Only Sunscreen
17:31
17:31
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Summer is heating up and sunshine (and sun burn) is more front of mind than ever. On this episode, we’re joined by Kobo skincare and sunscreen formulator, Wannapon (“Noey”) Prakobkich, for an in-depth breakdown of Kobo’s June Formula of the Month: KSL-542-AP Zinc Only Sunscreen for Asia Pacific. Tune in to learn how this mineral sunscreen, designed…
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Mentorship, Accountability, and Personal Growth with Andrew Fischer, Part 1
43:16
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Find your dream job today: gopromotive.com/jeff Today Andrew Fischer shares what shaped his career path, including family health issues and rebellious teenage years. Jeff and Andrew discuss coping mechanisms and how important accountability is in overcoming personal struggles. Andrew also highlights his journey from feeling burnt out at a GM dealer…
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EP 2 - Building Relationships & Addressing Stigma in Healthcare
28:35
28:35
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In this episode, Annie Williams, Hamilton Centre Transformation Lead, interviews two guests from the Hamilton Centre Clinical Network at Austin Health and Goulburn Valley Health: Professor Edward Ogden PSM, an experienced Alcohol and Other Drug Consultant, and Allison Szarejko, a Mental Health Nurse and Clinical Lead. They highlight the importance …
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Natural Dog CEO Is an Acquisition Entrepreneur
29:06
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Bill D'Alessandro is a 14-year ecommerce owner. Natural Dog Company, an omnichannel seller of canine health products, is his eighth brand. "My niche is acquisition entrepreneurship," he stated. 'll buy a small brand, grow it, improve it, and eventually sell it." Along the way, he's learned lessons such as focus, industry selection, and product pric…
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Expert Advice for Technicians on Business, Tools, and Personal Life Balance with David Carrol, Part 2
1:03:25
1:03:25
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton continues his discussion with David Carrol, diving into the pressures faced by automotive technicians to obsess over their work. David emphasizes the unrealistic expectation for technicians to diagnose issues perfectly every time, advocating instead for a healthy work-lif…
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Shahzad Chagani runs operations for PE Energy, a Houston, Texas-based supplier of industrial equipment and supplies. The company collects leads online from worldwide B2B buyers and relies on its Colombia-based sales team to convert them into sales. "Colombia is pretty Westernized," Chagani stated. "We find a lot of college-educated talent there." I…
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David Carrol on Transparency, Diagnostic Fees, and Building Customer Relationships in Auto Repair, Part 1
1:00:32
1:00:32
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Find your dream job today: gopromotive.com/jeff Jeff Compton and David Carrol discuss Ford's improvements in labor coverage for warranty claims and highlight the necessity of diagnostic fees for maintaining a transparent and sustainable business. Jeff emphasizes the importance of using proper parts and dealing with the frustrations of balancing cos…
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For years Brandon Eley's online shoe company, 2BigFeet, prospered by reselling prominent brands. But the profit margins slowly narrowed as did the sources for large footwear sizes, Eley's niche. The solution is Michael Ellis Footwear, Eley's direct-to-consumer brand, launched in 2021. "We finally decided to take matters into our own hands," he said…
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Introducing our two-part series celebrating diversity in skin and hair care across shades shades, characteristics, and global population needs. In the first installment, we are joined by special guest Dr. Camille A. Martin, PhD., from Seaspire Skincare. Together, we dive deep into some common skin conditions, including skin cancer, vitiligo, and hy…
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EP 1 - Integrated Care in Mental Health and Addiction | Shalini Arunogiri interviews Dan Lubman and Lisa Jarvie
34:05
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In the first episode, Shalini Arunogiri, Clinical Director at the Hamilton Centre, interviews Dan Lubman, Addiction Psychiatrist and Executive Clinical Director at Turning Point, and Lisa Jarvie, Clinical Quality Improvement Lead at the Hamilton Centre. They discuss the importance of integrated care in the mental health and addiction sectors, the c…
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The New Era of Automotive Diagnostics with Codey Taggart, Part 2
46:17
46:17
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton and Codey Taggart wrap up their conversation. Codey shares his journey from mobile car repairs to opening his own shop. Codey emphasizes the importance of having competent diagnostic technicians to maintain a shop's reputation and success. Jeff and Codey discuss the need …
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Mickey Friedman co-launched Flair.ai in 2022, a year after graduating from the University of Chicago. The company, which has raised $5 million in seed funding, deploys artificial intelligence to perfect product photos, providing entire virtual scenes and setups. The process, Friedman says, dramatically lowers the cost of photo shoots while improvin…
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Mechanic Retention and Industry Struggles with Codey Taggart, Part 1
1:13:34
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton is joined by Codey Taggart, who sheds light on the challenges within the automotive repair industry. Codey discusses the impact of mechanics' attitudes on job satisfaction and retention in shops. He shares his observations on seasoned mechanics feeling stuck due to limite…
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Matt Ragland is a 10-year email marketer, first at ConvertKit and now at Good People Digital, the Nashville-based agency he launched in early 2023. His approach to superior email performance is storytelling. He says, "Brands that excel at email marketing frequently tell a story to their ideal audience." In this episode, he addresses storytelling ta…
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54. Formula of the Month: Mineral Spray Sunscreen
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Mineral sunscreens utilize zinc oxide and/or titanium dioxide to physically deflect UV rays, forming a protective barrier on the skin. While traditional mineral sunscreens often leave a thick white cast, Kobo offers nearly transparent formulas, catering to individuals with darker skin tones who have faced challenges in achieving seamless SPF applic…
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Navigating Complex Car Issues and Customer Expectations with Chris Higgins, Part 2
55:45
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Find your dream job today: gopromotive.com/jeff In this episode of The Jaded Mechanic Podcast, Jeff Compton brings back Chris Higgins for part 2 of their conversation! Chris shares his experience transitioning from dealership to independent mechanic work, highlighting both the challenges he faced and what he learned because of them. Jeff emphasizes…
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In 1962 Arto Alajian arrived in the U.S., having fled Egypt and his shoe-manufacturing business. He became a milkman in Los Angeles, and then a ceramic tile installer, and then a tile maker. That was 1966. Fast forward to 2024, and ARTO, the company, is a global supplier of handcrafted ceramic, porcelain, and concrete products. Armen Alagian, the f…
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The Importance of Communication in a Auto Repair Career with Chris Higgins, Part 1
50:14
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton welcomes Chris Higgins, a seasoned automotive technician with extensive dealership and independent shop experience. Chris highlights the crucial role of clear communication in automotive repair environments, particularly how it affects customer satisfaction and service ef…
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Before Shopify, YouTube, and Facebook, there was OverstockArt. David Sasson launched the company on the Yahoo Store platform in 2002 in Wichita, Kansas. It sells original, hand-painted reproductions of works by Van Gogh, Monet, and more. Much has changed since 2002, but not Sasson's passion and resilience. He has faced legal crises, replatforms, an…
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Vehicle Fires and the Race Against Time in Mechanics with Chris Rainville, Part 2
54:26
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton engages in an enlightening conversation with Chris Rainville, a seasoned auto mechanic transitioning to marine mechanics. Chris opens up about the pressures of the automotive trade, highlighting personal anecdotes of on-the-job mishaps and the subsequent valuable lessons …
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1
Copywriter Shifts to X Ads, Scales Brands
35:35
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No one can accuse ecommerce copywriter Chris Orzechowski of mimicking others. In an era of image-heavy emails, he prefers plain text. Amid the Facebook-Google advertising juggernaut, he likes X. Orzechowski is an 11-year writer and marketer, first as a freelancer and then, in 2020, at Orzy, the agency he founded. In this episode, he addresses his k…
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53. Formula of the Month: Natural Tinted Sunscreen Stick
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Formulating tinted sunscreens can be a time-consuming and complicated task, especially if your goal is to create an inclusive palette. Tune in for a conversation with one of Kobo’s Application Lab Specialists from Brazil on how to make a natural tinted sunscreen stick – and learn a bit about our new product series: KOBOTINT. This episode contains t…
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Navigating Wrong Parts, Changing Industry Dynamics, and Workplace Pranks with Chris Rainville, Part 1
1:48:05
1:48:05
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Find your dream job today: gopromotive.com/jeff On this engaging episode, Jeff Compton welcomes Chris Rainville to the show. Chris recounts his struggles with acquiring the right automotive parts and the interpersonal challenges presented by difficult parts staff. He even shares a light-hearted but competitive parking space rivalry at work. Meanwhi…
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Fermàt CMO on Customized Customer Journeys
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Rabah Rahil first appeared on this podcast in September 2022. He was the chief marketing officer of Triple Whale, an analytics platform. He addressed customer acquisition, attribution, and more. He’s now the CMO of Fermàt Commerce, a SaaS provider of customized customer journeys. Founded in 2021, it has raised nearly $30 million in venture capital …
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Overcoming Gender Bias in Auto Repair with Lynn Kittie
1:22:23
1:22:23
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Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton welcomes Lynn Kittie, an experienced technician, to discuss vehicle repair and the reality of being a female mechanic in a male-dominated field. Throughout their conversation, Lynn shares her ambition to join the Ministry of Transportation of Ontario, underscoring her dri…
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Amid Downturn, Ecommerce Investor Perseveres
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The post-Covid ecommerce hangover has hit Roman Khan. He launched his first direct-to-consumer brand in 2013, acquired others, and in 2021 founded Peak 21, an aggregator with equity investors. The outlook was good. Fast forward to 2024, and many ecommerce companies are struggling. Mergers and acquisitions have cratered. Yet Khan perseveres. His tea…
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