Conversations with people working in and around today's dental industry. Exploring new and exciting topics as we work to grow and succeed.
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S5 E07 - Applying Human Intelligence and experience to the Artificial Intelligence dental landscape with Doug Gillespie
58:16
58:16
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Doug Gillespie LinkedIn https://www.linkedin.com/in/doug-gillespie-142a267/ Bob Piercy - host - phone - 780-965-2232 - email - rhpiercy@me.com - LinkedIn - https://www.linkedin.com/in/robertpiercy/ - Website - https://robertpiercy.com - Facebook - https://www.facebook.com/BobPiercyCoTravelPocastBy Bob Piercy / Doug Gillespie
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S5 E06 - Driving dental office "OPTIMIZATION" with technology, strategy and passion - Theresa Smith & Brittany Pollard of Optimize Dental
1:14:50
1:14:50
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Optimize Dental Website: https://www.optimizedental.ca/ Facebook: https://www.facebook.com/optimizedental Instagram: https://www.instagram.com/optimizedental/ YouTube: https://www.youtube.com/@optimizedental LinkedIn: https://www.linkedin.com/company/optimize-dental/ Theresa Smith LinkedIn: https://www.linkedin.com/in/theresa-smith-669771177/ Britt…
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S5 E05 - Designing Dental Restorations while traveling the world with Seth Potter
56:30
56:30
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Seth Potter, RDT Dental Design Services Website - https://www.dentaldesignservices.com/ Instagram - https://www.instagram.com/dentaldesignservices/ Facebook - https://www.facebook.com/RemoteDentalServices LinkedIn - https://www.linkedin.com/company/dental-design-services/about/ Email Seth - spotter@dentaldesignservices.com Past Podcast Episode: S3 …
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S5 E04 - Dentist On Demand is driving New Patient Growth for less - Marc Wagner, CEO
1:12:59
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Marc Wagner, CEO Dentist On Demand - LinkedIn - https://www.linkedin.com/in/marc-t-wagner-08208792/ Dentist On Demand - Website - https://dentistondemand.com/ - LinkedIn - https://www.linkedin.com/company/dentist-on-demand/ - Instagram - https://www.instagram.com/dentistondemand/ - Facebook - https://www.facebook.com/dentistondemand.ca - YouTube - …
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S5 E03 - Driving dental office performance and patient care with Recall Max - Jeff Barsotti, CEO
45:32
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Jeff Barsotti, CEO - LinkedIn RecallMax Website - https://www.recallmax.com/ American Association of Dental Office Managers (AADOM) Website - https://www.dentalmanagers.com/ Earlier RecallMax Podcast appearances: - S4 E02 - How RecallMax is helping dental offices drive growth and patient care - S3 E09 - Driving patient care and office success with …
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S5 E02 - Using LinkedIn to drive business and career - Sydney LaCroix
1:15:14
1:15:14
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Sydney LaCroix - LinkedIn - https://www.linkedin.com/in/sydney-l-a6a690184/ Bob Piercy - host - phone - 780-965-2232 - email - rhpiercy@me.com - LinkedIn - https://www.linkedin.com/in/robertpiercy/ - Website - https://robertpiercy.com - Facebook - https://www.facebook.com/BobPiercyCoTravelPocastBy Bob Piercy / Sydney LaCriox
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S5 E01 - Exploring the Financing options and Digital Business Development with Kevin Wong of EvolveOne Media
53:00
53:00
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Kevin Wong - LinkedIn - https://www.linkedin.com/in/therealkevinwong/ EvolveOne Media - LinkedIn - https://www.linkedin.com/company/evolveonemediaagency/ - Website - https://evolveonemedia.com/ Canadian Digital Adoption Program (CDAP) - For inquiries please contact Kevin at: info@evolveonemedia.com - Website - https://www.digitalmaturitygroup.com/ …
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S4 E03 - How Monica Watson of Blossom Dental Consulting is helping dental offices grow.
45:58
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Blossom Dental Consulting: https://www.blossomdentalconsulting.com/ email: monica@blossomdentalconsultig.com Monica Watson - LinkedIn https://www.linkedin.com/in/monica-watson-73718bb7/ Bob Piercy - host - phone - 780-965-2232 - email - rhpiercy@me.com - LinkedIn - https://www.linkedin.com/in/robertpiercy/ - Website - https://robertpiercy.com - Fac…
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S4 E02 - How RecallMax is helping dental offices drive growth and patient care
50:46
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Guest: Jeff Barsotti, CEO or Recall max email: jeff.barsotti@recallmax.com LinkedIn: https://www.linkedin.com/in/jeff-barsotti-851a9746/ website: https://www.recallmax.com/ LinkedIn: https://www.linkedin.com/company/recallmax/ Instagram: https://www.instagram.com/recall_max/ Facebook: https://www.facebook.com/recallmaxdentalsoftware Bob Piercy - ho…
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S4 E01 - Finding the right associate with Kimberly Pacula
49:59
49:59
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Kimberly Pacula 416-697-7144 (c) LinkedIn kimberly@heapsanddoyle.com recruiting@heapsanddoyle.com Heaps and Doyle - website Bob Piercy - host - phone - 780-965-2232 - email - rhpiercy@me.com - LinkedIn - https://www.linkedin.com/in/robertpiercy/ - Website - https://robertpiercy.com - Facebook - https://www.facebook.com/BobPiercyCoTravelPocast…
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S3 E11 - Evolving Digital Marketing and Online presence with Dentist on Demand, Marc Wagner & Tyler McClendon
1:43:51
1:43:51
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Website Dentist on Demand Social Media Facebook | YouTube | LinkedIn | Instagram Tyle McClendon LinkedIn Marc Wagner LinkedIn No Rules Rules: Netflix and the Culture of Reinvention by Reed Hastings, Erin Meyer, Bob Piercy - host - phone - 780-965-2232 - email - rhpiercy@me.com - LinkedIn - https://www.linkedin.com/in/robertpiercy/ - Website - https…
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S3 E10 - Rob Laizure Jr of FullContour discusses the adoption of Computer A.I. designed restorations.
1:02:49
1:02:49
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FullContour Website: https://www.fullcontour.com/ 3Shape Automate Website: https://www.3shape.com/en/services/automate Rob Laizure Jr - LinkedIn: https://www.linkedin.com/in/roblaizurejr/ How AI can save our humanity | Kai-Fu Lee - TED Talk: https://www.youtube.com/watch?v=ajGgd9Ld-Wc Bob Piercy - host - phone - 780-965-2232 - email - rhpiercy@me.c…
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S3 E09 - Driving patient care and office success with Recall Max, VP Leah Crites
51:45
51:45
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RecallMax Website: https://www.recallmax.com/ Leah Crites VP, Client Success email: leah.crites@recallmax.com LinkedIn: https://www.linkedin.com/in/leah-crites-b09701a0/ Bob Piercy - host - phone - 780-965-2232 - email - rhpiercy@me.com - LinkedIn - https://www.linkedin.com/in/robertpiercy/ - Website - https://robertpiercy.com - Facebook - https://…
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S3 E08 - Artificial Intelligence That Improves Your Dental Insurance Collections with Sina S. Amiri of Zentist
1:01:43
1:01:43
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Sina Amiri Zentist VP of Revenue LinkedIn | Twitter Bob Piercy - host - phone - 780-965-2232 - email - rhpiercy@me.com - LinkedIn - https://www.linkedin.com/in/robertpiercy/ - Website - https://robertpiercy.com - Facebook - https://www.facebook.com/BobPiercyCoTravelPocastBy Bob Piercy / Sina Amiri
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S3 E07 - New Grads with a tan - How Chris Nolan and Launchpad Healthcare Recruiters is helping Canadian dental offices hire new grads from down under.
41:48
41:48
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Chris Nolan LaunchPad Healthcare Recruiters Founder & President Website: www.launchpadjobs.ca email: chris@launchpadjobs.ca LinkedIn: https://www.linkedin.com/in/chrisnolanlaunchpad/ Co-Travel podcast with Bob Piercy: S2 E12 - How are Australian Dental Universities effecting the Canadian Dental environment with Tom Christensen of Yates Whitaker Bob…
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S3 E06 - The Genius of 3D printing with Dr. Wally Renne and Desktop Health
44:40
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eBook - 3D Printing in Restorative Dentistry, State-of-the-Art Materials, Workflows and Applications. by Dr. Wally Renne & Dr. Michael DeFee https://www.themodinstitute.com/3d-printing-in-restorative-dentistry-ebook/ Desktop Health: https://www.desktophealth.com/ The MOD Institute: https://www.themodinstitute.com/ Facebook - personal https://www.fa…
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S3 E05 - Desktop Health, Einstein 3D Printers and Flexcera, Jack Marrano of Absolute Dental Services says Absolutely!
56:26
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Please register for Jack's webinar on March 23rd, 2022, or visit the link to watch the recording afterwards. Register for Jack's Webinar / or watch recording "The Key To Consistency, Advanced Accuracy with 3D Printing" Website: Absolute Dental Services Social Media Links: LinkedIn | Facebook | Instagram | YouTube As discussed on the show Jack uses …
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S3 E04 - Being Something to Someone, Not Nothing to Everyone - Digital Marketing w Vic Nikolaj of Luxate Digital Marketing
53:32
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It was great catching up with Vic since our last conversation. For any questions please check out his website linked below. Luxate.ca If interested I have also included the link to our first podcast episode. S2 E20 - Marketing in a Pandemic. How to maximize your Marketing with Vic Nikolaj of Luxate Digital Marketing Bob Piercy - host - phone - 780-…
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S3 E03 - The Nomad Dental Tech Seth Potter travels the world designing smiles wherever he goes
43:04
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Seth Potter is a certified Dental Technician who recently opened his own digital dentistry design agency that allows him to live and work anywhere in the world. I fist connected with Seth via LinkedIn. We spoke and I thought his story would be one worth sharing. Links to his website and social media accounts are below. Website: https://www.dentalde…
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S3 E02 - Surprises and Lessons learned and Optimizing for the Future with Theresa Smith of Optimize Dental
40:35
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It was great catching up with Theresa Smith of Optimize Dental. Theresa was a guest on the podcast in early 2021 when Optimize Dental was a new venture. Now a year in I wanted to catch up with Theresa on the past year. What did she learn? What surprised happened along the way? And what does she see for the future of Optimize Dental and the dental i…
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S3 E01 - How CEO Michael Jafar of Desktop Health is disrupting the 3D printing industry and growing Additive Manufacturing in dentistry
27:14
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In the beginning of 2021 a company, Desktop Metal acquired EnvisionTec, a company credited with the development of Digital Light Projection (DLP) 3D printing and almost 20 years of research, development, and experience bringing both 3D printers and resins to market in the Additive Manufacturing industry. Through this acquisition Desktop Health was …
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S2 E30 - The Covid Aftershock Report with Colin Receveur, CEO and Founder of Smart Box Dental
40:30
40:30
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I came across the Smart Box Dental after reading their Covid Aftershock Report. I then reached out to the Founder and CEO Colin Receveur and asked if he would come on the show. I had a great chat with Colin and thank him for coming on the show. Below are links to their website and the Aftershock report that sparked this conversation. Colin Receveur…
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S2 E29 - My turn in the Hot Seat as a guest on 'The Dental CEO Show' - Pandemic Recovery: Getting Back to Normal
1:04:19
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This was a lot of fun - it was my turn to answer the hard questions as I was a guest on The Dental CEO Show hosted by Samantha Leonard CEO and Co-Founder of Stream Dental HR. Samantha was kind enough to share the interview so that I could share it with my audience. I hope you check out her show. Please Like, Follow and Subscribe. I have included th…
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S2 E28 - Optimize Dental Summit with Theresa Smith and an awesome panel of guests
2:27:05
2:27:05
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Several months back Theresa Smith, the founder of Optimize Dental organized a dental summit over zoom where she had an amazing panel of guests to discuss a wide rage of topics effecting the dental industry. This podcast is the audio from that summit. Theresa was kind enough to allow me to rebroadcast that summit incase you were not able to attend l…
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S2 E27 - How 3D Printing is growing the dental industry right in front of our very own eyes with Kevin Dillon of Envision Tec
49:27
49:27
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I think 3D printing is simply cool. It has taken all of my adult 'responsibility' to resist buying a 3D printer to satisfy my personal curiosity. I am secretly waiting for the day that my son is old enough so that I can use him as the excuse to buy one. I think 3D printing has the opportunity to make an impact in any industry that deals in physical…
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S2 E26 - Banking after Covid - What has changed for Dentists with Rob Wild of TD Bank
47:22
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For as long as I have worked in the Dental Industry the running light hearted joke has been that dentists walk into a bank and say they want to build or buy a dental practice and they have walked out with a blank check. Rob Wild of TD bank is the guy writing those blank checks. I wanted to talk with Rob to see how Covid has changed lending practice…
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S2 E25 - Evolving and growing for the future with Kevin Wong of EvolveOne Media
59:01
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59:01
I always enjoy connecting with Kevin Wong. He is a good friend and someone I look too for advice when needed. At this time where we all hope that we are moving forward and leaving the last 18 months in our rear-view mirrors I wanted to connect with Kevin to discuss his take on what may or what could lie ahead for us. Kevin owns and operates EvolveO…
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S1 E06 - Conversation with Kevin Wong CEO of EvolveOne Media
24:11
24:11
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... Coming Soon. Bob Piercy - host - phone - 780-965-2232 - email - rhpiercy@me.com - LinkedIn - https://www.linkedin.com/in/robertpiercy/ - Website - https://robertpiercy.com - Facebook - https://www.facebook.com/BobPiercyCoTravelPocastBy Bob Piercy / Kevin Wong
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S2 E24 - Former NHL Ref discusses how the playoff game has changed and how the Solea All-Tissue Laser is changing Dentistry with Andy Thiessen of Convergent Dental
54:42
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Andy Thiessen used to ref NHL games, now he sells the Solea All-Tissue laser. Today we discussed how he sees the game of hockey change during the playoffs and how the Solea laser could impact dentistry. I enjoyed the conversation and I think we touched on some important topics. It is always hard to pick what new technologies are going to take off a…
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S2 E23 - Revisiting Leasing negotiations and the current state of the Commercial Real-estate market with Lee Tessler of Cirrus Consulting
42:12
42:12
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Eight months ago I spoke with Lee Tessler of Cirrus Consulting Group about the current state of the Commercial Real-estate world as we were just exiting the fist wave of the Covid-19 pandemic. At that time a Second Wave was discussed as a possibility but there was no way either of us could have predicted the events that followed our fist conversati…
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S2 E22 - Building your Financial Team & Strategy with Vickie Burgess of ATB Financial
42:10
42:10
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Vickie Burgess has in interesting story arch that landed her in the banking industry. Her journey is not that of financial schooling and institutions that would naturally lead to banking. Rather she came from the wold of Social Work where she spent eight years working with high-risk youth offenders in Toronto. Now this start may seem to have little…
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S2 E21 - Exploring the evolution of dental office design w Dr. Mark Tholen
48:38
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48:38
I really enjoyed catching up with Dr. Mark Tholen as we discussed a range of topics surrounding the continuing evolution of the dental operator and dental office. I have known Mark for years as I was fortunate to attend his design seminars when he was partnered with Pelton & Crain and now A-DEC. These seminars were always educational, entertaining …
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S2 E20 - Marketing in a Pandemic. How to maximize your Marketing with Vic Nikolaj of Luxate Digital Marketing
57:14
57:14
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If you can't beat-em, join-em. Born into the Dental Industry, and married into it Vic Nikolaj is not surprised to find himself helping doctors and dental offices improve their marketing execution. It was fun to talk today with Vic on a virility of topics surrounding Marketing and the Dental Industry. We discussed the old school method of marketing …
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S2 E19 - Exploring Hygiene Excellence and Success Through a Pandemic with Chrissy Ford and Louisa Zylstra of Advanced Hygiene Consulting
57:01
57:01
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Today's episode was a fun one for me. Two guests Chrissy Ford and Lousia Zylstra of Advanced Hygiene Consulting. This is a fun conversation where we cover a verity of topics. Who are they and how did they find themselves on this path. What has Advanced Hygiene Consulting gown to become. What common issues do they find when they are brought into a d…
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S2 E18 - Infection Prevention & Control, the Good, the Bad and the Ugly with Ted Gray of SciCan
58:36
58:36
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Ted Gray of SciCan spends much of his time visiting offices observing their Infection Control protocols and education the doctor and team on ways to improve their systems. He has seen the best of offices and he has seen the worst of offices. I wanted to talk to Ted today to discuss the common mistakes he sees, the common questions he is asked and d…
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S2 E17 - The current Commercial Realestate Market with Chris Stachniak of CBRE
45:53
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Chris Stachniak has over 20 years of experience in the dental industry starting on the Supply / Distribution side before moving to CBRE and specializing in Retail Leasing and Sales. I wanted to talk with Chris today to discuss the current Commercial Real estate environment we find our selves in 12-13 months into COVID. There has been a lot of specu…
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S2E16 Kirsten Skocdopole - Importance in continued training for maximizing use of Office Management Software
52:18
52:18
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52:18
Kirsten Skocdopole is a Certified Dentrix Trainer and I wanted to talk to her today on her experiences and what she sees visiting dental offices. It can easily be assumed that what she sees is occurring in all dental offices regardless of Office Management Software - most dental offices are not using their OMS to the fullest of its capabilities. To…
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S2 E15 - Discussing the new OH&S requirements for Albertan Dentists w Samantha Leonard, Co-Founder and CEO of Stream Dental HR
50:36
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The clock is ticking. Dental offices need to have their OH&S manuals and documentation completed by November 1, 2021. The concern is that many offices do not understand what is required and the amount of work that will go into creating these documents. Today Samantha and I discuss what is required and how Stream Dental HR is there to help with this…
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S2 E14 - Living in the NHL Playoff Bubble & World Juniors' Bubble with Kevin Maher of Wagging Tail Studios
1:06:00
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Kevin who owns Wagging Tails Studios, a video production company in Edmonton was invited to take part of the NHL Playoff Bubble, World Juniors Bubble and the Briar Curling Bubble in Calgary. I wanted to talk to Kevin about his experience living in those bubbles. A very unique experience and one that will likely not happen again. Kevin shares some o…
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S2 E13 - Changing the Temp Work environment in Dentistry with Mike Clark VP of WORKFORCE Dental Staffing
45:18
45:18
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I met Mike Clark in 2019 in Kelowna at an unofficial Dental Summit. It was a meeting organized by a number of Henry Schein reps from Western Canada and gave us a chance to swap stories and notes on how we were working in the dental industry. Mike and Workforce was one of the shining lights of that meeting as he addressed the issues of staffing, whi…
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S2 E12 - How are Australian Dental Universities effecting the Canadian Dental environment with Tom Christensen of Yates Whitaker
49:54
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Over the past few years Tom Christensen has been a recurring guest at our Henry Schein branch events and a popular guest speaker. Tom's dry whit and extensive knowledge on the accounting needs for dentists has earned him a strong reputation in our market. Prior to the pandemic Tom had traveled to Australia to visit a number of dental schools and sp…
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S2 E11 - Practice Evaluation, Practice Sales and joining forces with Henry Schein - Bill Henderson of Tier Three Brokerage LTD
1:02:44
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Bill Hamilton and his partner purchased Tier Three in 2008 and grew the company from evaluating and brokering dental offices in one province to a Coast-to-Coast operation in Canada. Recently acquired by Henry Schein, I wanted to talk with Bill about the company, Tier Three, how he came to own it and grow it to its size today. I also wanted to get …
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S2E10 - Good Design vs Bad Design when building a dental office with Jennifer Buchanan of Jennifer Buchanan Interior Design LTD.
55:34
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Jennifer Buchanan is a registered and licensed Interior Designer and someone I have had the pleasure to work with on several projects. I wanted to talk to Jen about design, what makes 'good' design and what can be the cost of 'bad' design. Jennifer has an interesting store as how she found herself in the design world and how she made her way to wor…
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S2 E09 - Turning Mural Art into a dream business with Alix Jade, artist
28:45
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Alix Jade is a local artist who specializes in hand panted murals. I have known Alix for several years and enjoyed watching her story grow on Social Media and wanted to talk to her about her journey so far. What started as designing and drawing the chalk art for one Lululemon store in Edmonton grew into all Edmonton locations. Then taking a chance …
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S2 E08 - Improving email communication with Justin Doornbos of BombBomb
31:40
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My guest today is Justin Doornboss, Account Executive and self-proclaimed longest sales employee and employee #33 of Bombbomb. What is Bombbomb? Bombbomb is the tool / platform I have used for almost a year to imbed video messages in email. This email you are reading right now uses Bombbomb to imbed the video of our conversation above. The ability…
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S2 E07 - Making Human Resources a Business Driver with Samantha Leonard of Stream Dental HR
49:33
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This is the second conversation I have been able to have with Samantha, Co-Founder and CEO of Stream Dental HR. After our first conversation we knew there was lots we did not have time to cover and I was interested in having her on again. There has been lots of development in the world Covid-19 and the discussions of vaccines, when will dental offi…
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S2 E06 Conversation with Rob Campbell of Richardson Wealth
58:12
58:12
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58:12
I always look forward to my conversations with Rob Campbell of Richardson Wealth. His passion and knowledge of the investment world is unmatched in my experience and he has continued to provide me and his other clients with sound financial advice. Today Rob and I explore the relatively new investment strategy of SPAC's that offers opportunities for…
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1
S2 E05 Conversation with Tyler McClendon and Marc Wagner of Dentist on Demand
1:02:54
1:02:54
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1:02:54
This weeks Conversation was a first for me. Two guests, Tyler McClendon and Marc Wagner of Dentist on Demand. Tyler, I have known for years and Marc I just met the day we sat down to talk. Dentist on Demand is a marketing platform focused exclusively on driving patient traffic to dentists. In this new digital economy, DOD uses tele-dentistry to imp…
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1
S2 E04 Conversation with Chris Nicolson of HS Exclusive Brands
27:10
27:10
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27:10
Bob Piercy - host - phone - 780-965-2232 - email - rhpiercy@me.com - LinkedIn - https://www.linkedin.com/in/robertpiercy/ - Website - https://robertpiercy.com - Facebook - https://www.facebook.com/BobPiercyCoTravelPocastBy Bob Piercy
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S2 E03 Conversation with Brandon Mather of First Data
31:00
31:00
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31:00
As Brandon Mather puts it, First Data is probably the largest company you have never heard of. The leader in Merchant Process, this company processes more credit card and debit card transactions than the next ten largest companies in this space combined. With a relatively small footprint in Canada First Data is making aggressive moves in the Canadi…
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