In this podcast episode, Scott Leune CEO of Breakaway Practice answers questions about delegation in a dental practice.
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Dear Scott Show - Ep 13 - Pushing through difficult times | Don't compare yourself to other dentists
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🎙️ In this episode, Dr. Scott Leune delves into the topic of comparing ourselves to other dentists and how it can impact our mindset and success in the dental profession. 🔍 Key Takeaways: Comparing ourselves to others on social media can be demotivating and lead to negative feelings. We should learn from other dentists' successes and mistakes, but …
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Dear Scott Show - Ep 12 - Use failure as fuel | Aligning your goals with your daily habits
10:30
10:30
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In this episode of the Dear Scott Show, Dr. Scott explores the power of daily habits and how they can either positively or negatively impact our lives and dental practices. He shares insights from coaching a dentist who lacked effective habits to achieve their goals, emphasizing the importance of actionable habits in personal and professional growt…
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Dear Scott Show - Ep 11 - Don't listen to Dr. Facebook | What is your purpose?
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In episode 11 of the Dear Scott Show, Scott Leune dives into the topic of purpose as a dental practice owner. He discusses the importance of having a clear purpose and how it can impact one's drive, motivation, and overall satisfaction in dentistry. Leune shares his insights and experiences on finding purpose in the profession and offers guidance f…
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Dear Scott Show - Ep 10 - How to standardize appointment times | What are the main barriers to entry (for new patients)?
14:09
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In this episode, Dr. Scott Leune talks about two crucial topics for dental practices. First, he identifies the main barriers for new patients: ineffective marketing messages, inadequate landing pages, missed calls, restrictive policies, and lack of a robust phone scripting strategy. He highlights the importance of crafting patient-centric messages,…
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Dear Scott Show - Ep 9 - Net promoter score | Why you should phase treatment
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In Episode 9 of the Dear Scott Show, Scott Leune discusses phasing dental treatment and incorporate Net Promoter Score (NPS) into dental practices. He suggests dividing dental treatment plans into two phases for new patients to build trust and potentially increase case acceptance. Additionally, Scott encourages dental practices to implement NPS as …
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Dear Scott Show - Ep 8 - The importance of a great team | Monthly implementation planning | The importance of an analytics dashboard
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In the 8th episode of the Dear Scott Show, Dr. Scott Leune discusses the importance of an analytics dashboard for dental practices. He compares the dashboard to taking x-rays in dentistry, as it helps to identify problems early on and prevent them from becoming bigger issues. Running a practice without an analytics dashboard can cause a CEO to beco…
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Dear Scott Show - Ep 7 - What is profitability? | The power of outsourcing
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In this podcast episode of the Dear Scott Show, Dr. Scott Leune discussed profitability. He emphasized that profitability comes from increasing collections while keeping expenses low. However, many dental professionals focus only on increasing collections, which can lead to more expenses without increasing take-home pay. Dr. Scott Leune suggested i…
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Dear Scott Show - Ep 6 - Is your team successful at hygiene reappointing? | The purpose of a patient checklist
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In the 6th episode of the Dear Scott Show, Dr. Scott Luene answers a question from a dentist who has seen a drop in their hygiene reappointment numbers after adding two new hygienists to their practice. He explains that reappointment is crucial, as the national average for reappointment is only 59%, and identifies three gaps where patients may not …
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Dear Scott Show - Ep 5 - The key areas of a new patient phone call | 3 ways to immediately improve patient retention
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In the 5th episode, of the "Dear Scott Show" Dr. Scott Luene, from Breakaway addresses the key areas to focus on during new patient phone calls. He emphasizes the importance of proper handling, considering that new patient appointments are mainly scheduled over the phone. According to national average data, only 42% of calls end up with an appointm…
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Dear Scott Show - Ep 4 - How to avoid burnout | Are you the best leader you can be?
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In this 4 episode of Dear Scott Show, Dr. Scott Luene answers a question about scheduling in dental practice. He explains that being booked out too far, more than two weeks is a big problem because it increases the likelihood of no-shows and cancellations, which reduces profitability. To maximize profitability, practices should aim to be booked out…
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Dear Scott Show - Ep 3 - Are you booked out too far? | 3 ways to immediately improve the new patient experience
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In the 3rd Episode of Breakaway Seminar's "Dear Scott" show, Dr. Scott Leune answers a question about improving the patient experience in dental practices. He identifies three categories of patient experience: The look and feel of the facility. The amenities offered. The business processes and systems are in place. Scott stresses the importance of …
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Dear Scott Show - Ep 2 - Holding your team accountable | What is a morning huddle?
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In this episode, Dr. Scott Luene discusses the advantages and misconceptions of outsourcing in dental practices. Outsourcing companies offer high-quality and consistent services, utilizing technology to complete tasks efficiently. These firms also have highly trained staff who can convert more appointments, leading to an increase in a practice's gr…
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Dear Scott Show - Ep 1 - What is blocking your success? Art of delegation.
20:51
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In this podcast episode, Scott Leune CEO of Breakaway Practice is answering questions about delegation in a dental practice. He says that when delegation isn't working and people aren't doing their assigned tasks, it's the leader's or owner's fault. To improve delegation, the leader should create an environment where the team knows what needs to be…
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