Ray brings 43 years of car dealership experience, and Zach (his son), brings the questions. In each episode Ray and Zach answer your car questions, discuss industry news, and share tips you can use when buying your next vehicle. All with a bit of humor every once in a while.
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Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast. Use #DealerTalkWithJen
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EDMUNDS Just Put the Entire Auto Industry On ALERT (UPDATE) | Episode 655
33:22
33:22
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Today on the Daily News You Can Use, Ray and Zach discuss the latest negative equity data from Edmunds. Tune in to learn more!By CarEdge
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General Motors STUNS the Auto Industry | Episode 654
39:21
39:21
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Today on the Daily News You Can Use, Ray and Zach are joined by Brandon from Car Questions Answered to discuss General Motors' quarterly earnings. Tune in to learn more!By CarEdge
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Take Another Swing When You Get Appointment Pushback in Service & Sales
8:45
8:45
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In this episode, I help you with a plan to address common objections and challenges encountered when attempting to schedule appointments with customers. Whether you're in Service BDC, a Service Advisor, or a Salesperson, this episode provides valuable insights applicable to both sides of the business, highlighting parallels in the appointment-setti…
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Ally Financial SHOCKS the Auto Industry | Episode 653
31:43
31:43
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31:43
Today on the Daily News You Can Use, Ray and Zach are joined by Brandon from Car Questions Answered to discuss Ally Financials earnings. Tune in to learn more!By CarEdge
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Car & Truck Prices Are TOO DAMN HIGH! | Episode 652
32:37
32:37
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Today on the Daily News You Can Use, Ray and Zach discuss the latest market trends for new and used car prices and how they are too damn high! Tune in to learn more.By CarEdge
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Car Sales PLUMMET | Dealers LOSING $$$ | Episode 651
33:13
33:13
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Today on the Daily News You Can Use, Ray and Zach discuss the latest data from Cox Automotive which shows new car inventory and new car days supply increasing significantly.By CarEdge
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1
ALLY & CAPITAL ONE REPO CRISIS | Episode 650
32:53
32:53
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32:53
Today on the Daily News You Can Use, Ray and Zach discuss the latest data on auto repos and it is not pretty. Tune in to learn more!By CarEdge
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1
Government Bailouts for Automakers JUST STARTED | Episode 649
34:31
34:31
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Today on the Daily News You Can Use, Ray and Zach discuss the latest government spending to underwrite the re-opening of a Stellantis manufacturing center. Tune in to learn more!By CarEdge
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1
The Car Market BUBBLE Keeps Getting BIGGER | Episode 648
34:34
34:34
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Today on the Daily News You Can Use, Ray and Zach discuss the latest data from Cox Automotive and Automotive News. Tune in to learn more!By CarEdge
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Racing to the Top with Jessica Colon | Sales, BDC & Leadership | Top 3 Kia Store in Country
49:13
49:13
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Meet Jessica Colon @jcolon@citykia.com | City Kia of Greater Orlando has raced to the top 3 Kia stores in the country! She's amazing! A top performer! 🥇💯 In this episode, we delve into the extraordinary journey of a remarkable individual who has ascended to the pinnacle of the automotive world as the best Business Development Center (BDC) manager, …
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1
This is how YOU DO Inbound Sales Calls | Strategies to Mitigate Problems and Boost Conversions!
11:11
11:11
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In this episode, I dive into the world of inbound sales calls, I say are the low-hanging fruit for increasing income and maximizing conversions in the car sales! Learn how to craft a sales process tailored to address common challenges encountered during inbound sales calls, such as customers rushing for out-the-door (OTD) pricing, seeking trade val…
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Unpacking FTC's Vehicle Shopping Rule: A Reynolds Legal Perspective on Compliance and Transparency in Auto Sales
30:26
30:26
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📍Meet Guests at upcoming Reynolds Retail Summit Amplify24 ReyRey.com/Amplify Join us as we delve into the intricacies of the Federal Trade Commission's controversial Vehicle Shopping Rule in the automotive industry. In this episode, representing Reynolds and Reynolds legal expert Matt Chacey, Product Development Attorney and Sales Director for Comp…
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1
Used Car Market Update: 60% CRASH | Episode 647
35:51
35:51
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Today on the Daily News You Can Use, Ray and Zach discuss the latest data on the used car market. Tune in to learn more!By CarEdge
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1
Banks SCREWED The Car Market (SCARY DATA) | Episode 646
33:55
33:55
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33:55
Today on the Daily News You Can Use, Ray and Zach discuss auto loan terms and how banks are stretching them out longer and longer. Tune in to learn more!By CarEdge
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1
Answering "What's in it for me?" for Sales and Service Teams
16:33
16:33
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In this episode, I get into a crucial aspect of sales conversations that can transform your approach to engaging customers effectively. For both service and sales teams, the question "What's in it for me?" takes center stage as we explore how to reframe this inquiry into "How will this benefit me?" to emphasize the specific advantages and benefits …
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TOYOTA Dealers Are In TROUBLE | Episode 645
33:30
33:30
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Today on the Daily News You Can Use, Ray and Zach are joined by Marcello from Toyota World. Tune in to learn more about all things Toyota!By CarEdge
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Customers REFUSE TO BUY OVERPRICED CARS | Episode 644
41:04
41:04
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Today on the Daily News You Can Use, Ray and Zach discuss how poorly June performance was in the auto industry, and how the Fed really controls what will happen to auto sales with interest rates. Tune in to learn more.By CarEdge
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1
EVEN WORSE for Chrysler, Dodge, Jeep & RAM | Episode 643
33:41
33:41
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33:41
Today on the Daily News You Can Use, Ray and Zach discuss even more bad news from Stellantis, the parent company of Chrysler, Dodge, Jeep, and Ram!By CarEdge
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Car Dealers CAN'T SELL Overpriced Cars | Episode 642
34:21
34:21
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Today on the Daily News You Can Use, Ray and Zach discuss June sales data and so much more!By CarEdge
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The George Saliba Approach to Buying & Selling Cars on Social Media | Build a Following | Viral Videos
53:02
53:02
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George@sellmyev.com | @georgejsaliba | J & S Autohaus | Sellmyev.com | J & S Mitsubishi I had a great time chatting it up with with George Saliba! He is a car dealer based in New Jersey who has taken the world of social media by storm with his innovative approach to content creation and marketing strategies. George shares insights into his journey …
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Today on the Daily News You Can Use, Ray and Zach discuss 4th of July and what impact it will have on car sales.By CarEdge
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1
JD Power Just SHOCKED The Auto Industry | Episode 640
31:55
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Today on the Daily News You Can Use, Ray and Zach discuss the latest data from JD Power which is shocking to say the least.By CarEdge
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1
Banks Have STOPPED Lending For Cars, Trucks, and SUVs | Episode 639
31:58
31:58
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Today on the Daily News You Can Use, Ray and Zach discuss the latest data from the CFPB on negative equity and auto loans. Tune in to learn more!By CarEdge
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1
The UGLY Truth About Ford (SHOCKED The Auto Industry) | Episode 638
33:40
33:40
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Today on the Daily News You Can Use, Ray and Zach discuss the latest data on Ford's marketshare and how the automaker is falling behind. Tune in to learn more!By CarEdge
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1
Automakers & Car Dealer DON'T Want You To KNOW THIS | Episode 637
33:55
33:55
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Today on the Daily News You Can Use, Ray and Zach discuss the latest data from Cox Automotive about the state of the car market. Tune in to learn more!By CarEdge
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1
Revolutionizing Automotive Sales: Unveiling Jeff Ramsey's Strategies for Customer Engagement and AI Integration
50:19
50:19
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50:19
In this episode, join us as we delve into the world of automotive sales with Jeff Ramsey, the Variable Operations Director at Ourismen Automotive Group. Jeff shares his invaluable insights on customer engagement and conversation strategies, shedding light on his unique mindset when approaching sales and CRM tactics. Discover how Jeff leverages AI t…
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Car Market RESET 2024: CarMax profit TANKS 33% | Episode 636
30:38
30:38
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30:38
Today on the Daily News You Can Use, Ray and Zach discuss the latest data from CarMax where the used car retailer experienced a less than stellar quarter. Tune in to learn more!By CarEdge
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MAJOR Trouble at CHRYSLER, DODGE, JEEP & RAM | Episode 635
36:07
36:07
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36:07
Today on the Daily News You Can Use, Ray and Zach discuss more decisions being made at Stellantis that are impacting the company's performance. Tune in to learn more!By CarEdge
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Your Car is SPYING ON YOU & Telling Your Insurance Company | Episode 634
25:51
25:51
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Today on the Daily News You Can Use, Ray and Zach discuss the scary reality of cars spying on their drivers and how that data can jack up your insurance costs. Tune in to learn more!By CarEdge
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