Best Customer podcasts we could find (Updated September 2019)
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show episodes
The Modern Customer Podcast is a show that provides surprising and counter-intuitive insights on customer experience, social customer service and content. We will also dive into related leadership topics. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.
Custom Made
Hi! This is Doug Platts, VP Marketing at Dialexa, and welcome to Custom Made - the podcast that explores the many traits of successful product development.This is a weekly podcast where I will be digging into the impact that custom development has in fueling digital transformation and exploring what we can learn from industry disruptors who have custom made their path, products, and companies.We’ve got some amazing guests coming up and in future episodes, I will be speaking to experts from D ...
Interviews and perspectives from global customer experience experts
The Wicked Library
The Wicked Library is a Parsec Award winning show featuring horror fiction stories from upcoming, new, independent and bestselling authors. Our Tales of terror are read by Host / Producer, Daniel Foytik and other popular voice actors and feature custom music to bring the stories to life. Each episode features the work of some of the best voices in independent horror fiction. Authors of all types have contributed stories, like Jessica McHugh, KB Goddard, C. Bryan Brown, Stephanie Wytovich, an ...
Assorted stories from NPR
Examining the relationship between your company and your customer.
A custom podcast from RNZ
Companies around the world are using the Net Promoter System to deliver the voice of the customer to employees inside their operations and increase loyalty and customer lifetime value. Loyal customers spend more, stay longer and tell their friends about a company’s products and customer experience. The Net Promoter System Podcast, hosted by Bain Partner Rob Markey, digs deep into the insights and stories of leading Net Promoter practitioners and customer experience experts to find out how co ...
This is the show for people who are action-takers, not excuse makers. If you're a location-independent entrepreneur who's actively working on growing your business, then this podcast is for you. We'll be talking business, growth, strategies, mindset, and breakthroughs that can help you take things to the next level. Are you one of us? Come join the conversation at
The CX Leader Podcast with host Steve Walker provides insights for customer experience leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business. Steve is CEO and Chairman of Walker Information, a business consulting firm that can help you put your customers at the heart of all your business decisions.
Podcast by Strikedeck & Kristen Hayer
Join Ryan, Dan and Stu as they read out some of the craziest reviews that people have left for things you can buy on the internet. Warning... this is going to get weird.
The Customer Equity Accelerator is a weekly show for high-level marketing executives who need to accelerate customer-centric thinking and digital maturity. Host Allison Hartsoe of Ambition Data features innovative guests who share quick wins on how to improve your bottom line while building a stronger, happier, more valuable customer base. Ready to accelerate? Let's Go!
Our podcasts are designed to provide timely insights and practical advice for learning, training, sales and customer service performance challenges confronting organizations across business. These podcasts with leading business and thought leaders explore their most critical challenges and provide practical points of view on how to overcome them.
This podcast is brought to you from the owner of A custom PC buildings business specialising in Repairs, Upgrades & Custom Builds. In this podcast we are a group of everyday gamers who don't take life to seriously, we like to have a laugh and talk about the games and tech that we love. We all have our own individual areas from building to streaming and we will cover News, Reviews, Games, Custom builds and our own general views. We also run a free TeamSpeak server and commu ...
Repeat Customer
Why do we have nothing but love for some brands—and, hate others with a passion? Repeat Customer is all about examining truly great customer experiences: How companies create them, and why superfans love them so much. CEOs, chief customer officers, and industry experts reveal the inside stories of how iconic companies rose to prominence by solving pain points, reimagining touch points, disrupting traditional business models, and staking their entire success on inventive, customer-focused app ...
Insights, tips and challenges in dealing with a multi generational workforce.
The Customer Success Podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.
Noel's new apartment is looking good until she finds a demon in her closet, or rather, she discovers the Underworld Travel Customs Office in her closet. Suddenly, she's roped into working for the demon Bub as a customs officer, helping various denizens pass through her apartment and back into the Underworld.
We reveal the secrets of how great brands delight their customers. Forget the fluff and industry jargon ... this show is jam-packed with useful CX tips, insights and practical advice from leading brands. Join us as we go behind-the-scenes to discover how brands like Disney, Pandora, Optus and Country Road build experiences customers love. Produced by RateIt — the market leader in 'on the spot'​ customer feedback.
The podcast of custom motorcycle aficionado, entrepreneur, motorcycle journalist & enthusiast Jason Hallman.
A show where we learn about and share everything concerning long range shooting and custom rifle building. Shooting fundamentals, equipment to get started, advanced equipment and building a rifle for precision shooting and long range. Brought to you by Wolf Precision, Inc. and your host Jamie Dodson
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WGLT's Grow
From controlling critters to whacking weeds to finding just the right plant for your plot, WGLT's Grow is your source for sage gardening advice and down-to-earth tips. Host Patrick Murphy is ready to take on all your gardening questions, so submit yours today . Let WGLT help your garden Grow! Support for WGLT’s Grow comes from FS Custom Turf by Evergreen FS. FS Custom Turf offers complete lawn and tree care services to preserve the health of yards, trees and shrubs. Products and services det ...
Louisville custom home builder Jason Black, owner of Artisan Signature Homes, discusses all aspects of designing and building custom luxury homes in the Louisville real estate market including Norton Commons, Prospect, Glenview and other desirable locations.
The Custom Club Fitting Experience Of Your Life - And Lower Scores ALWAYS!
Customer Secrets
This is the Customer Secrets podcast, where we dig deep into the personality of people and uncover the secret triggers that cause them to buy. If you want to discover what makes people tick, and/or if you want to improve your company's sales without adding one penny to your advertising budget, you've found the right podcast. We welcome your questions, and we'll give you both the overall strategy and the tactics to get your business taking off.
CUSTOM FLAVOUR | Tips & Advice About Running A Successful Restaurant | Real Life Stories of Success And Failure From Various People In The Industry
Fans want sports gambling action like never before, and everyone is looking for an edge. Whether you’re a fantasy lifer looking to win a league title, a daily fantasy fanatic mastering DraftKings & FanDuel lineups, or a spread bettor searching for betting tips from seasoned professional gamblers, subscribing to The Action Network Sports Betting Podcast is the best bet for the invested sports fan. Under center for our shows are hosts like Matthew Freedman, Editor-in-Chief of FantasyLabs, Seni ...
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays.Crack the Customer Code provide ...
Every message a business sends is an attempt to get the recipient to either feel something, know something, do something or say something. At its core messaging is all about increasing engagement, and Intercom on Customer Engagement is a buzzword-free guide to creating and sending the right message, to the right people, at the right time.
Ready to Take Action with a Fast Business Coach for Your Small Business in Madison Wisconsin
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Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne B ...
Green Bay Packers audio podcast provided by
Two dummies (Adam and Blake) discuss the #toylife but it's mostly jokes because we're not competent at real collecting or serious podcasting. Think of a really good podcast. It's like that, but for action figures.
Building a consistent customer success practice is something we believe differentiates a growing company from a thriving company and that customer advocacy isn't only about building attitudinal loyalty, it's about doing the right thing for your customer in order for them to meet or exceed their desired outcome, even if it may cause short-term pain or pushback. Interested in becoming a customer success manager? We share stories and information that promote the value of customer success within ...
Listen through the King James Bible in a year. Chapters are in canonical order (Genesis - Revelation). Narrated by Dan Wagner. Copyrighted by Used with permission. To create a custom listening schedule please visit
Ceres Podcast
Stelios (Founder & Director of Ceres | Pure Food Innovation) travels and talks to exciting people within the Food & Hospitality industry. We don't rush in this podcast, we really want to find out what makes people do what they do. Focussed on learning from Chefs, Food Producers, Growers, Hoteliers, Suppliers, Restauranteurs, Trade Associations, and whoever makes hospitality happen. Tune in if you're in the business of making hospitality happen.
Le Show
Part-time New Orleans resident Harry Shearer hosts a look at the worlds of media, politics, cyberspace, sports and show business while providing an eclectic array of music along the way.
Presented by Custom Health Pharmacy to provide listeners with educational support regarding health and health matters, utilizing natural, nutritional and topical solutions. For the Health of It can be heard on WOMT 1240 AM and Lake 98.1FM
Customers Matter
Customers Matter is a podcast about customer-centred marketing in an age of digital disruption. We promise the intellectual rigour of Harvard Business Review to our topics with the passion and the energy of talk-back.
Welcome to the Fluegel Custom Services podcast, where amazing things happen. Crypto minded farmer that strives for perfection but accepts greatness... let’s chat
Community Signal
Community Signal is a weekly podcast for online community professionals, hosted by industry veteran Patrick O’Keefe. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is set of tools. Community is a strategy you apply to those tools. Marketing brings new customers. Community helps you keep them.
A bootcamp in small business ownership and practice management for dentists, giving the new graduate a roadmap to successful practice ownership. We interview the best dentists, experts, consultants and more on our weekly show. Here's the topics we will be covering in our 8 Seasons: 1. First Years as a Dentist 2. Think Like a Business Owner 3. Money and Numbers 4. Startups, Acquisitions, and Partnerships 5. Internal Systems 6. Marketing & Growth 7. Leadership, Vision and Culture 8. Beyond Den ...
Custom weekly video and audio roleplaying games (using mostly Dungeons & Dragons rules) with Beau, Scott, Jon, Kristen and Kyle!
Welcome to the Smarter Selling: Customer service. Who is selling? Everyone!!! podcast, where I share my thoughts of my recent holiday and customer service excellence. It’s so easy to influence/ look after your customer once everyone in the business realises it’s also THERE business! (Not just the sales persons job).
Want to double your revenue? The New Customer Machine Podcast is all about scaling your marketing and sales process. Each episode features guests, concepts and strategies focused on transforming your revenue from stagnant and unpredictable to breakthrough levels. This is not your average marketing podcast, as we go very deep and introduce new technologies, revisit timeless (but often overlooked) marketing concepts and even geek out on the neuroscience behind how people make decisions. Hosted ...
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show series
With Lane Taylor hurting, rookie guard Elgton Jenkins will get the start against the Broncos in Week 3. Does this mean the end of Taylor in Green Bay? Could he be trade bait? We discuss that, plus more injury news and take your questions from our live Periscope stream. Learn more about your ad choices. Visit…
Episode 01-08 Practice Under Water | Mystery Guest “Rock” Part II Interested in 1-on-1 coaching? Email or Tell us about yourself, your business goals, where you are currently in your practice at and where you would like to be in the next year. Send us your information to see if we would be a g ...…
How do you lead an organization's CX when there's no blueprint for you to follow? Well, you make your own! In today's episode, Lisa Allen, the first Chief Patient Experience Officer at Johns Hopkins Hospital shares how she combined her experience and knowledge in anthropology to change the way the organization addresses patient experience. This ...…
Episode 31 goes behind the scenes and talks a little bit about what makes Wolf Precision's rifles so special and the secret "21 rules of accuracy" we live by and how we apply them to each and every part and why it is so important.By Jamie Dodson.
Join Lynn Tsofias, a serial Customer Success leader, and Kristen Hayer, Founder & CEO of The Success League as they discuss tactics for building a digital or self-service customer success program.By Strikedeck & Kristen Hayer.
This CX Mini Masterclass provides a simple and straightforward approach to prioritizing customer journey improvements. Show host and customer experience expert, Julia Ahlfeldt, explains why this is an important step for fostering organizational alignment. Julia then take you through her prioritization methodology and discusses some key consider ...…
This week Claudia Imhoff, President of Intelligent Solutions, Co-author of 5 books on business intelligence and analytics including Building the Customer-Centric Enterprise, and founder Boulder BI Brain Trust joins Allison Hartsoe in the Accelerator. Claudia explains a next generation data framework companies can use when thinking about how to ...…
How do you build an effective CX strategy when your team is spread across the world and your direct customer is not the end user? Like many B2B and B2C businesses, that was the challenge facing PostNL, the premier postal provider for the Netherlands. In today's experience economy, it's all about going the extra mile. For this podcast episode, w ...…
What’s the art of quiet influence — and how can you excel at it? Learning how to exercise influence is vital in many work situations today — on teams, with customers, in flat organizations, and especially when you don’t have formal authority but you need to drive strong results. The latest podcast from Integrity Solutions features practical tip ...…
If you are looking for a way to inspire growth or usage there are a number of strategies available. You could try email campaigns, social media, direct phone calls to customers, live demos of features, etc. In this episode I'll explore one simple thing a CSM can do to spark usage or adoption while making their customer look like the hero. --- T ...…
In a company as large as AT&T, most customers will only ever interact with field operations technicians. That means that creating a strong experience in the field is vital for both employees and customers. Jennifer Robertson, AT&T’s President of Field Operations, mixes technology with human decisions to create an efficient experience with a str ...…
There are times when being the CEO/Entrepreneur/Manager you question the journey you are on, wondering if you have sold out completely to the “corporate world” or that your values are no longer congruent with the company you work for or the clients you are taking on.You need to take a moment to remember why you do what you do and seize the oppo ...…
In this episode, Michael Abdo and Tim Van Milligan talk about how artificial intelligence works. But more than that, we'll talk about how it has changed marketing because it allows you to target specific customers that have values that match your own. But the thing about AI, is that right now it is like a child. Without specific training, it it ...…
B2B companies are beginning to move into more subscription-based services, another influence from the B2C space. Steve welcome Musa Hanhan, senior director of customer experience at Genesys, to discuss how subscription-based models impact the customer experience for B2B companies.By Walker Information.
Case file 11232017-1143 has been requested. Request confirmed. Case file 11232017-1143 is accompanied by Found Audio 11232017-1143-A. Archived by the Covert Operations Regarding Non-Human Beings. Found Audio 11232017-1143-A will now play. Listener’s discretion is advised. Have A Nice Day.
Our guest today is Stan Phelps, a long time friend, who is once again joining us on the show. We are going to continue our talk about the goldfish series. Today, it's time for the Pink Goldfish, his latest book. But what is the pink goldfish? Learn more about your ad choices. Visit…
This is episode #51 of Custom Made, and this week I’m excited to be sitting down with technologist, musician and public speaker - Christopher O’Donnell, Senior Vice President of Product at Hubspot. HubSpot offers a full platform of marketing, sales, customer service, and CRM software - plus the methodology, resources, and support - to help busi ...…
In this fourth panel discussion Tairawhiti Museum director Eloise Wallace talks with cultural heritage expert Karl Johnstone. Alex Perrottet is in the chair.
From sex toys last week to Mrs. Doubtfire this week, you can't say we don't have range right? This week we read out some of the most idiotic and hilarious reviews that people have left for the 90s classic starring Robin Williams. Please go and give us a follow on Twitter and be sure to send us an email, if you have any ...…
Former GE executive Beth Comstock has a long and successful track record of finding stories within a company and using them to create strategies, build entrepreneurial teams and take imaginative risks. The author of the recent book Imagine It Forward: Courage, Creativity, and the Power of Change, Beth spent nearly three decades at GE. As vice c ...…
Carolyn Raine is the Executive Director of Strategy and Engagement at Local Land Services, a New South Wales government department that helps farmers and land holders with issues around biosecurity and resource management. In this episode, Carolyn shares how they’ve been able to identify issues with their customer experience and drive cultural ...…
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