show episodes
 
Community Signal is a podcast for experienced online community professionals, including those working in audience engagement, association management, developer relations, moderation, trust and safety, and more. It's released every two weeks and hosted by industry veteran Patrick O’Keefe. This is a very community-focused program. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is a set of tools. Community is a strategy you apply to thos ...
 
Sales Hacker is the leading community for modern sales professionals, and this podcast is an extension of that.When you subscribe to this show, you'll get access to the latest sales tips, tactics, and strategies from thought leaders and practitioners. You'll learn sales techniques that you can use today. Whether you’re just getting started in your sales career or you're a seasoned veteran, this podcast is designed to help take you to the next level.Each episode discusses topics like: lead ge ...
 
Helping Sells Radio is the enterprise software podcast for people who want to help customers achieve outcomes with software. We talk to technology professionals who work all over the customer journey, from marketing and sales to customer success and professional services, to unpack innovative ways people are taking a helpful approach with customers. Brought to you by ServiceRocket Media. helpingsells.substack.com
 
Helping traditionally-minded sales and marketing pros become relevant by demystifying trending digital approaches. Why? To build stronger customer relationships. We also help curious, non-technical people talk the talk in B2B information tech and software. Hosted by Aaron Abodeely, a curious tech marketer and sales leader, who had a breakthrough when he learned about how tracking pixels, marketing automation, and simple video communications actually augment human interaction with potential c ...
 
Join Nils Vinje from Glide Consulting as he learns about top performers in the fields of Customer Success, sales, and SaaS. What makes a great VP of Sales? What is Customer Success, and how can SaaS companies use it to maximize revenue growth over time? Nils is an expert coach and previously worked as the VP of Customer Success at a hyper-growth SaaS company. This podcast is the intersection of business and personal development
 
Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!Each week CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC ...
 
The Uptake with Anna Chu is a new show on all things tech and community. Host Anna Chu will be traveling and introducing you to people all over the world as she follows the path of Microsoft Ignite The Tour. The show covers topics in the world of tech, as well as uncovers people’s journeys - and how-tos - of professional learning, development and community building. You will meet inspiring people in the community of tech and get inspired to be a part of a vast and expanding community in your ...
 
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show series
 
In a recent podcast, I shared how CONSISTENCY is a key principle in my ultra-running, business, and life in general. Three (3) strategies that have helped me are... 1/ Schedule Everything I mean EVERYTHING, so I can see what time is actually available in my day & where I can trim or trash tasks that are low-value negative value. I add my Saturday t…
 
In episode #121 of The CXChronicles Podcast we welcomed Brandon Dufour, CEO at The Next Street based in Watertown, CT. Getting a driver's license is a big deal. It shouldn't be a big hassle. The Next Street makes it easy. They are the national leader in driver's education. Brandon's company celebrates employees, invests in employee happiness inside…
 
Ian Bower is the founder of Graphic Rhythm, an innovative graphic design firm that helps small businesses build customer confidence and loyalty through strong visual content. We talked about the importance of bolting a design agency to your business, how to create images that convert, and most importantly for me, how to communicate effectively with…
 
In episode #120 of The CXChronicles Podcast we welcomed Paul Rutter, Founder & CEO of Smooth Sailing Communication & Cruise & Entertainment Director at Royal Caribbean, one of the world's largest cruise line operators! After spending 25+ years in the hospitality industry, Paul has discovered how to go beyond a “perfect” customer experience. Being o…
 
Anika Zubair is the VP of customer success at InSided, a customer success community platform aimed at customer success teams and community professionals looking to increase engagement, advocacy, and effectively gather product feedback. Anika is also co-Founder and community leader at the London Customer Success Meetup. I'm not done. She is host of …
 
Overview: Today on the show we've got Tiffany Heimpel, the head of enterprise for LinkedIn Canada. Tiffany majored in costume design with a minor in World War II history at Indiana University. Now she's a saleswoman, a marketing leader, and an influencer. Tiffany talks about that journey and her perspective on how to lead a satisfying career and li…
 
In this episode of the Startup Selling Podcast, I interviewed David Priemer. Like most of us, David never thought he'd end up in sales! He started his career tinkering with test tubes and differential equations as an award-winning research scientist before spending the next 20 years leading top-performing sales teams at high-growth technology compa…
 
Lee Felsenstein’s work in tech and social organizing led to the creation of the Community Memory project, the first publicly available social media system and public computerized bulletin board system. Mr. Felsenstein was also a founding member of the Homebrew Computer Club, and he helped develop the personal computer. So, what was the first public…
 
Ross Fulton is the founder and CEO of Valuize, which builds customer success strategies and operations that help companies grow their customers and revenue at scale. We talked about product adoption as a means for helping customers achieve the value they sought when they bought our software. In other words, product adoption is not the goal. Product…
 
In episode #119 of The CXChronicles Podcast we welcomed Dr. Daryl Connolly, MD working as a Pulmonologist at the Geisinger Wyoming Valley Medical Center based in Wilkes-Barre, PA. Dr. Connolly is a board-certified and fellowship-trained specialist in pulmonary and critical care medicine. He attended Saba University School of Medicine, where he earn…
 
Overview: Today on the show we’ve got Matt Melymuka, Co-founder and Partner at PeakSpan Capital. Matt and I talk about how PeakSpan is zigging when others zag. Specifically, we discuss the perils of raising a ton of money at the highest possible valuation and pouring it into hyper-growth. Maybe that's not the right decision for your company. What Y…
 
I'm reading "Trillion Dollar Coach" by Eric Schmidt about Bill Campbell – a coach to some of the top Silicon Valley executives – including Steve Jobs and Schmidt himself. This week, Tim Ferriss shared his interview with George Mumford – a person most people don't know. But you know the athletes he coached – including Michael Jordan & Kobe Bryant. I…
 
Bruce Bower is the founder & CEO of Swytchback, an insights platform authoring lightning-fast, engaging & gesture driven surveys grounded in proven research principles. We talked about how he pivoted his company from a wishlist product designed to connect people and sell products to an insights survey tool design to collect preference data. They to…
 
Overview: This week on the Sales Hacker podcast, we speak with Lloyed Lobo, Cofounder at Boast.AI. Boast.AI automates access to billions in R&D tax credits and innovation incentives so companies can fuel their growth while preserving equity and avoiding red tape. Lloyed also co-chairs Traction, a community that brings leaders from the fastest growi…
 
In this episode of the Startup Selling Podcast, I interviewed Amy Volas. With more than $100MM in revenue sold and named one of Sales Hacker's Most Dynamic Women In Sales, Amy is a sales fanatic turned entrepreneur. She was bitten by the startup bug many moons ago and couldn't imagine spending her time anywhere else. Amy created Avenue Talent Partn…
 
The Zombies game mode within the popular Call of Duty video game franchise has created a massive community of fans and players who not only play and connect with the developers, but with each other as they try to discover every aspect of each piece of content released for the game. In two versions of the game, they are even able to create their own…
 
Bob Moesta is the founder, president and CEO of the Re-Wired Group, which specializes in demand-side innovation, changing buyer behavior and helping customers make progress. Bob is also an author and has written this book: Demand-side sales 101: Stop selling and help your customers make progress. I first learned about Bob from a talk he gave at the…
 
In episode #118 of The CXChronicles Podcast we welcomed Armen Petrosian, Co-Founder & CMO at DISQO in Los Angelas, CA. DISQO was founded in 2014 by a team with deep roots in technology and analytics. Its commitment to providing accurate data depicting the complete view of the consumer is at the core of the company's success. DISQO provides BEHAVIOR…
 
Overview: Today on the show we’ve got Michael Hanson, the founder and CEO of Growth Genie, a company that’s helping salespeople to get more meetings. Michael shares a great framework for how to sell without ego along with outstanding tips and tactics for how to get meetings. One of his most important insights is about how to use video appropriately…
 
CONSISTENCY is a principle that's made the biggest difference in my ultra-running training and my work. Consistency means putting in the work. Every. Day. No matter what. (BTW... If you want a hand with this, send an email to scottsambucci@salesqualia.com with the word *CONSISTENCY* and I'll share how I can help.) On the trail, I have a mantra – "R…
 
In episode #117 of The CXChronicles Podcast we welcomed Max Gladysh, the Managing Director and Co-Founder of BotsCrew in Ukraine. In 2016, Max started BotsCrew with one simple goal - create successful chatbots for businesses. And this vision ended up becoming a reality. Today Max and his team happen to work with great companies all over the world, …
 
Overview: This week on the show, we welcomed serial entrepreneur Pouyan Salehi, the co-founder and CEO of Scratchpad, the pioneer of the revenue team workspace. Prior to Scratchpad, Pouyan was the co-founder and CEO of PersistIQ, the complete outbound platform engineered for sales from the ground up. Pouyan also co-founded Lera Labs and has dedicat…
 
When it's 3am and you can't sleep, what do you do? I had a choice – I could lay awake in bed, frustrated that I'm not sleeping and letting all of the thoughts racing through my mind take over, or I could treat it as an opportunity to do something. On Monday, I woke up at 12:30am, my head spinning with all of the projects we're working on – building…
 
In addition to practicing community management as a profession, many of the listeners, guests, and even members of the team behind Community Signal, manage communities part-time. These might be communities that align with our personal passions or hobbies or communities that exist specifically to help ourselves and others grow. That is exactly the m…
 
Emilia D’Anzica is the managing partner & CEO at Growth Molecules, which helps companies grow with strategic programs, scalable systems, and enabling teams to lead customers down the path of proven value. Emilia is also a co-board member with me on the Customer Success Leadership Network (CSLN). This is Emilia’s fourth appearance on Helping Sells R…
 
Overview: This week on the Sales Hacker podcast, we speak with Neil Ringers, EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. Revenue Grid is mainly focused on automation and integration, bringing your calendar and email into your …
 
Just because a lead requests a demo, doesn't mean they get a demo. They have to deserve it. And it's your job to qualify every lead. You wouldn't you walk into a doctor's office and say – "Show me your medicines." Diagnosing your problem a necessary step before that doctor would know know if or how they could help. Your sales leads are no different…
 
In episode #116 of The CXChronicles Podcast we welcomed Chris Thomas, a short-term real estate investor and Airbnb guest & host experience expert based out of San Diego, CA. Chris Thomas spends a substantial amount of time in the real estate world. Where he invests in Airbnb hosting and management for short term rentals across the US. He's even wri…
 
Dana Alvarenga is the director of customer experience at SlapFive, a customer marketing platform that helps capture the voice of the customer and then spread it throughout our organizations. We talked about customer marketing, which is a much broader and important discipline than most of us think. It involves advocacy, reference programs, and conte…
 
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