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Content provided by Jeff Grosse and Cheryl Feldman, Jeff Grosse, and Cheryl Feldman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeff Grosse and Cheryl Feldman, Jeff Grosse, and Cheryl Feldman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Case Closed Podcast

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Manage series 1106951
Content provided by Jeff Grosse and Cheryl Feldman, Jeff Grosse, and Cheryl Feldman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeff Grosse and Cheryl Feldman, Jeff Grosse, and Cheryl Feldman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The Case Closed Podcast is the first and only podcast dedicated to helping you to learn, use, and extend the Salesforce Service Cloud to improve customer experiences and run an efficient contact center. Hosted by Salesforce MVPs, Jeff Grosse and Cheryl Feldman, you'll learn the features of Service Cloud, ways to extend functionality with the AppExchange, and hear the success stories that Service Cloud customers have experienced in their company.
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3 episodes

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Case Closed Podcast

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Manage series 1106951
Content provided by Jeff Grosse and Cheryl Feldman, Jeff Grosse, and Cheryl Feldman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeff Grosse and Cheryl Feldman, Jeff Grosse, and Cheryl Feldman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The Case Closed Podcast is the first and only podcast dedicated to helping you to learn, use, and extend the Salesforce Service Cloud to improve customer experiences and run an efficient contact center. Hosted by Salesforce MVPs, Jeff Grosse and Cheryl Feldman, you'll learn the features of Service Cloud, ways to extend functionality with the AppExchange, and hear the success stories that Service Cloud customers have experienced in their company.
  continue reading

3 episodes

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