“The only difference between you and me is that I’ve failed a lot more.” Dr. Cedric Lewis. Having the option of getting out of the dental chair is a journey. It’s a lot like climbing a mountain. There’s danger around every corner but the payoff of reaching the summit is life changing. There’s no reason you have to do it alone. Multi-Location Practice owner Dr. Ced Lewis and Dental Wealth Coach Matt Kennedy, The Dental Sherpas, want to help you reach the Summit … this place where working in t ...
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Attend any conference for any topic and you will hear people saying after that the best and most informative discussions happened in the bar after the show. Read any business magazine and you will find an article saying something along the lines of “Business Analytics is the hottest job category out there, and there is a significant lack of people, process and best practice.”In this case the conference was eMetrics, the bar was….multiple, and the attendees were Michael Helbling, Tim Wilson a ...
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#253: Adopting a Just In Time, Just Enough Data Mindset with Matt Gershoff
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While we don’t often call it out explicitly, the driving force behind much of what and how much data we collect is driven by a “just in case” mentality: we don’t know exactly HOW that next piece of data will be put to use, but we better collect it to minimize the potential for future regret about NOT collecting it. Data collection is an optionality…
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#251: The Continued Rise of the Analytics Engineer
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We’re seeing the title “Analytics Engineer” continue to rise, and it’s in large part due to individuals realizing that there’s a name for the type of work they’ve found themselves doing more and more. In today’s landscape, there’s truly a need for someone with some Data Engineering chops with an eye towards business use cases. We were fortunate to …
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#250: Real World Data (RWD) Lessons from Healthcare-land with Dr. Lewis Carpenter
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A claim: in the world of business analytics, the default/primary source of data is real world data collected through some form of observation or tracking. Occasionally, when the stakes are sufficiently high and we need stronger evidence, we’ll run some form of controlled experiment, like an A/B test. Contrast that with the world of healthcare, wher…
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#249: Three Humans and an AI at Marketing Analytics Summit
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How good are humans at distinguishing between human-generated thoughts and AI-generated…thoughts? Could doing an extremely unscientific exploration of the question also generate some useful discussion? We decided to dig in and find out with a show recorded in front of a live audience at Marketing Analytics Summit in Phoenix! With Michael in the rol…
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#248: The Fundamentally Fascinating World of APIs with Marco Palladino
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Application Programming Interfaces (APIs) are as pervasive as they are critical to the functioning of the modern world. That personalized and content-rich product page with a sub-second load time on Amazon? That’s just a couple-hundred API calls working their magic. Every experience on your mobile device? Loaded with APIs. But, just because they’re…
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#247: Professional Development, Analytically Speaking with Helen Crossley
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Professional development is a big topic—way more than just thinking about what job you want in five years and setting milestones along the way. Thankfully we had Helen Crossley, Senior Director of Marketing Science at Meta, join Michael, Moe, and Val to dive deep into this topic! We explored how to set really good, meaningful goals, the challenges …
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#246: I’ve Got 99 Analytical Methodologies and Need to Pick Just One
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From running a controlled experiment to running a linear regression. From eyeballing a line chart to calculating the correlation of first differences. From performing a cluster analysis because that’s what the business partner asked for to gently probing for details on the underlying business question before agreeing to an approach. There are count…
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#245: Dear APH-y – An Analytics Advice Call-In Show
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You know you’ve arrived as a broadcast presence when you open up the phone lines and get your first, “Long time listener, first time caller” person dialing in. Apparently, we have not yet arrived, because no one opened with that when they sent in their questions for this show. Our question is: why not?! Alas! That is a question not answered on this…
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#244: Data Is Everywhere. Why Do We Limit Ourselves by Default?
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In order to produce a stellar analysis, have you ever requested a team to teardown a Tesla and count every last washer and battery cell? No? Well our guest this week, Jason DeRise, joined Tim, Julie, and Val to share that story and others on how alternative data can be used to enrich analyses. Luckily you don’t have to have a Wall Street-sized budg…
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#243: Being Data-Driven: a Statistical Process Control Perspective with Cedric Chin
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It happens occasionally. Someone in the business decides they need to just take the analysis into their own hands. That leaves the analyst conflicted — love the interest and enthusiasm, but cringe at the risk of misuse or misinterpretation. Occasionally (rarely!), though, such a person goes so deep that they come out the other side having internali…
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Core Values: Your Practice’s Framework of Communication
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In today’s episode, Dr. Cedric Lewis and Matt Kennedy discuss the importance of defining your practice’s core values and using them as a framework through which you measure and communicate how the practice and your team is performing.By Matt Kennedy and Dr. Cedric Lewis
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Dealing With The Current Employee Environment
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Many dental offices are struggling to retain or find employees in today’s post pandemic environment. In today’s episode, Dr. Cedric Lewis and Matt Kennedy talk through strategies to deal with this issue. Many times, employees think the owner puts profit before people. This mindset among your employees is poison. In this episode you’ll learn how to …
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New Mini-Series: The Dental Freedom Code 3
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We’ve identified 10 distinct phases that all dental practices move through while transforming into a business that outlives the owner/doctor and allows he or she to get out of the chair. Over the next few episodes, Dr. Cedric Lewis and Matt Kennedy will discuss each phase, how to know which phase your practice is in and what you need to aim for to …
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New Mini-Series: The Dental Freedom Code 2
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We’ve identified 10 distinct phases that all dental practices move through while transforming into a business that outlives the owner/doctor and allows he or she to get out of the chair. Over the next few episodes, Dr. Cedric Lewis and Matt Kennedy will discuss each phase, how to know which phase your practice is in and what you need to aim for to …
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We’ve identified 10 distinct phases that all dental practices move through while transforming into a business that outlives the owner/doctor and allows he or she to get out of the chair. Over the next few episodes, Dr. Cedric Lewis and Matt Kennedy will discuss each phase, how to know which phase your practice is in and what you need to aim for to …
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By Matt Kennedy and Dr. Cedric Lewis
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Most doctors, consultants, marketers, etc. focus almost entirely on growing production or top line revenue. In today’s episode, Dr. Cedric Lewis and Matt Kennedy discuss how this narrow focus can certainly grow revenue but doesn’t necessarily equate to a better business.By Matt Kennedy and Dr. Cedric Lewis
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Recognize When You Are The Problem In Your Practice
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Because most dentists build their practice from the ground up and know everything about everything, they become the central hub for all questions and processes in the practice. In today’s episode, Dr. Cedric Lewis and Matt Kennedy discuss how this “doctor as the hub” approach can have a devastating effect on the practice’s potential and it’s long t…
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New Mini-Series: The 8 Principles That Drive The Value Of Your Practice Part 3
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Many Dentists believe that the main thing that makes their practice valuable is production/collections/profit. While this can increase the value of the practice, it’s not the place to focus on to get buyers to pay a lot of money. To understand what drives the value of a business, including a dental practice, look at it through the eyes of an invest…
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New Mini-Series: The 8 Principles That Drive The Value Of Your Practice Part 2
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Many Dentists believe that the main thing that makes their practice valuable is production/collections/profit. While this can increase the value of the practice, it’s not the place to focus on to get buyers to pay a lot of money. To understand what drives the value of a business, including a dental practice, look at it through the eyes of an invest…
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New Mini-Series: The 8 Principles That Drive The Value Of Your Practice
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Many Dentists believe that the main thing that makes their practice valuable is production/collections/profit. While this can increase the value of the practice, it’s not the place to focus on to get buyers to pay a lot of money. To understand what drives the value of a business, including a dental practice, look at it through the eyes of an invest…
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How Sophisticated Buyers Evaluate Your Practice
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As more and more sophisticated buyers enter the marketplace for dental practices, understanding how they evaluate your practice is critical. They are not buying your dental practice! They are buying the future profit your dental practice will produce. In today’s episode, Dr. Cedric Lewis and Matt Kennedy break down the ways these investor buyers ar…
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How Offers To Buy Your Practice Are Changing
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In today’s episode, Dr. Cedric Lewis and Matt Kennedy do a deep dive on an offer to buy a practice sent in by a listener. They talk about the numbers but also the mindset of the buyer and the psychology it appears the potential buyer is using to make the offer seem more attractive than it might really be.…
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All business decisions in the practice need to be driven by data. But in today's episode, Dr. Cedric Lewis and Matt Kennedy discuss the danger in chasing the data but not capitalizing operationally on what the data is telling you. This is a boots on the ground discussion you won't want to miss!By Matt Kennedy and Dr. Cedric Lewis
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Creating a business that allows you to get out of the chair and actually taking the leap of getting out of the chair are 2 different things. In today’s episode, Dr. Cedric Lewis and Matt Kennedy discuss what keeps doctors stuck in the chair, even after they’ve built their practice to allow them to exit.…
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A Quick Start Guide To Re-Engineering Your Practice
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In today’s episode, Dr. Cedric Lewis and Matt Kennedy discuss the first things you should do once you’ve decided to re-engineer your practice and work toward getting out of the chair.By Matt Kennedy and Dr. Cedric Lewis
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For Associates: How To Evaluate A Practice Before You Join
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Most associate doctors struggle with evaluating potential practices to work for. Many times, they choose based on the guaranteed pay. In this episode, Dr. Cedric Lewis and Matt Kennedy discuss some practical ways an associate doctor can determine which practices offer good opportunities and which don’t. Here’s a spoiler…a good opportunity has nothi…
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With corporate dentistry gaining market share in just about every market in the US, doctors are wondering how to compete. In today’s episode, Dr. Cedric Lewis and Matt Kennedy discuss the multiple associate model and why you need to understand it and consider implementing it.By Matt Kennedy and Dr. Cedric Lewis
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Insights From Leading An 11 Location Practice with Joseph Snyder
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Today’s episode is loaded with nuggets of wisdom from Joseph Snyder, Operational Specialist at Hawaii Family Dental.By Matt Kennedy and Dr. Cedric Lewis
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In today’s Episode, Dr. Cedric Lewis and Matt Kennedy reveal the 3 places they see doctors get stuck when trying to grow their practice. Knowing these danger zones will allow you to proactively create strategies to avoid them. Don’t miss this episode!By Matt Kennedy and Dr. Cedric Lewis
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In today’s episode, Dr. Cedric Lewis and Matt Kennedy talk about the daily huddle and how having a 3 step approach ensures it becomes an empowering time for your team as well as your company.By Matt Kennedy and Dr. Cedric Lewis
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New Mini- Series: Shortcuts To Skip The Line To The Top! Part 4
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Have you seen pictures of the line of climbers waiting to summit Mt. Everest on a day with clear weather? Because there are so few clear weather days on the Summit, when one is predicted, every climber races to take advantage. This creates a bottleneck in what is called the Death Zone that puts every climber at incredible risk. The same can be said…
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Special Episode: A Personal Share With Dr. Lewis
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By Matt Kennedy and Dr. Cedric Lewis
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New Mini- Series: Shortcuts To Skip The Line To The Top! Part 3
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Have you seen pictures of the line of climbers waiting to summit Mt. Everest on a day with clear weather? Because there are so few clear weather days on the Summit, when one is predicted, every climber races to take advantage. This creates a bottleneck in what is called the Death Zone that puts every climber at incredible risk. The same can be said…
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New Mini- Series: Shortcuts To Skip The Line To The Top! Part 2
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Have you seen pictures of the line of climbers waiting to summit Mt. Everest on a day with clear weather? Because there are so few clear weather days on the Summit, when one is predicted, every climber races to take advantage. This creates a bottleneck in what is called the Death Zone that puts every climber at incredible risk. The same can be said…
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1
New Mini- Series: Shortcuts To Skip The Line To The Top!
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Have you seen pictures of the line of climbers waiting to summit Mt. Everest on a day with clear weather? Because there are so few clear weather days on the Summit, when one is predicted, every climber races to take advantage. This creates a bottleneck in what is called the Death Zone that puts every climber at incredible risk. The same can be said…
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In this episode, Dr. Cedric Lewis and Matt Kennedy discuss why adding same day dentistry is so important and how to add it. This change to your mindset and your execution will yield dramatic increases in treatment acceptance and, in turn, productivity.By Matt Kennedy and Dr. Cedric Lewis
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In today's episode, Dr. Cedric Lewis and Matt Kennedy discuss the value of having a professional CFO no matter how big or small your practice is with Dr. Lewis's CFO, Ben Hernandez of Skytale Group.By Matt Kennedy and Dr. Cedric Lewis
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In today’s episode, Dr. Cedric Lewis and Matt Kennedy discuss an event that occurred in Dr. Lewis’s practice recently that gave him an opportunity to grow as a leader. Who you are as a leader is so important as you climb toward dental freedom. Today’s episode will challenge and inspire you!By Matt Kennedy and Dr. Cedric Lewis
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Focus On The Patient Experience with Justin Coke
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Justin Coke brings a wealth of experience and wisdom to today’s episode. He shares some lessons he’s learned as he and his partners grew from one bootstrapped dental office to nine locations. You’ll also hear about how his experience as a patient led him to create different approach for his company. Please don’t miss this one!…
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The competition for associate doctors is fierce. Knowing what associates are looking for in a practice to join gives you a leg up on recruiting and retaining them. More importantly, it allows you to build a practice that attracts them. In today’s episode, Dr. Lewis and Matt lay out the Associate Matrix. This episode will lay out exactly what associ…
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Staying At The Top 7 - Support Your Team Through Outsourcing
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Getting to the place where dentistry becomes optional is hard. But staying there can be even harder. In this episode, Dr. Cedric Lewis and Matt Kennedy continue a series focused on how to stay out of the chair once you get there. To do so, you don’t have to apply yourself to everything in the dental office anymore but you do have to apply yourself …
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Staying At The Top 6 - Avoid The Shiny Object Syndrome
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Getting to the place where dentistry becomes optional is hard. But staying there can be even harder. In this episode, Dr. Cedric Lewis and Matt Kennedy continue a series focused on how to stay out of the chair once you get there. To do so, you don’t have to apply yourself to everything in the dental office anymore but you do have to apply yourself …
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Staying At The Top 5 - Gross Margins and Intentional Profit
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Getting to the place where dentistry becomes optional is hard. But staying there can be even harder. In this episode, Dr. Cedric Lewis and Matt Kennedy continue a series focused on how to stay out of the chair once you get there. To do so, you don’t have to apply yourself to everything in the dental office anymore but you do have to apply yourself …
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Staying At The Top 4 - Watch Your Hygiene Capacity
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Getting to the place where dentistry becomes optional is hard. But staying there can be even harder. In this episode, Dr. Cedric Lewis and Matt Kennedy continue a series focused on how to stay out of the chair once you get there. To do so, you don’t have to apply yourself to everything in the dental office anymore but you do have to apply yourself …
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Staying At The Top 3 - The Operational Side of Marketing
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Getting to the place where dentistry becomes optional is hard. But staying there can be even harder. In this episode, Dr. Cedric Lewis and Matt Kennedy continue a series focused on how to stay out of the chair once you get there. To do so, you don’t have to apply yourself to everything in the dental office anymore but you do have to apply yourself …
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Staying At The Top 2 - Keep Your Patients
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Getting to the place where dentistry becomes optional is hard. But staying there can be even harder. In this episode, Dr. Cedric Lewis and Matt Kennedy continue a series focused on how to stay out of the chair once you get there. To do so, you don’t have to apply yourself to everything in the dental office anymore but you do have to apply yourself …
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Staying At The Top 1 – Continued Focus On Top Line Revenue
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Getting to the place where dentistry becomes optional is hard. But staying there can be even harder. In this episode, Dr. Cedric Lewis and Matt Kennedy begin a series focused on how to stay out of the chair once you get there. To do so, you don’t have to apply yourself to everything in the dental office anymore but you do have to apply yourself to …
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The Anatomy Of An Offer To Acquire Your Practice
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Is that offer to buy your practice a good one? With Private Equity backed DSOs aggressively trying to grow through acquisitions, dentists are getting offers sometimes weekly. And most dentists, in there current single doctor model, are counting on the proceeds of a sale to fuel a significant portion of their retirement. Understanding these offers a…
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What To Do When You Don’t Know What To Do
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Many times when people get to a place where they don’t know what to do in their business, they stop. As a result, they might fail to reach their full potential. In this episode, Dr. Cedic Lewis and Matt Kennedy discuss a personal story that forced Ced to develop a framework for what to do when he didn’t know what to do. He shared this framework wit…
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