show episodes
 
Scaling a fast-growing small business can seem daunting, especially when you’re cut off from operational resources normally reserved for larger enterprises. As a world-renowned business infrastructure expert, Alicia Butler Pierre has dedicated the past 16 years of her career to closing this knowledge gap. Each Sunday, she and her guests pull back the curtain of their successful businesses to share the people, processes, and tools to scale. If you’re an ambitious entrepreneur seeking actionab ...
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show series
 
We’re back! And now we are down to our last episode for Season 22 of The Business Infrastructure Podcast. In our previous episode, we learned how to leverage AI to make slides to streamline client presentations and trainings. This time, it will be a fireside chat with one of the OG in the podcast industry and she is going to specifically talk about…
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Here we are again with another episode of our AI audio conference session, a Business Infrastructure Podcast special. The last time we were here, we were able to witness how AI can help you decide a name for your business or innovation, and how it can make your life easier when taking down notes whenever you are in a meeting. Now, let’s find out ho…
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We’re back with another session of our AI audio conference. The last session featured tools for using AI to become a professional sound engineer. This time, we will give you a glimpse on how to make your life easier when taking down notes whenever you are in a meeting. Have you ever had that experience when you’re trying to listen attentively to wh…
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Now that you’ve heard from another one of our keynote speakers, Dean Hamilton, we’re ready to resume the demo sessions at our AI audio conference is here! Similar to the video editing demo, this one also gives you a sneak peek into how AI is leveraged to produce this very show, specifically – Cloud Bounce. Here to tell us all about it is our show’s…
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Artificial Intelligence (AI) is a trend nowadays, especially for businesses. It is a great tool that will potentially streamline your business. But, some people negatively use AI and just lurking in the dark, waiting for their next victim. This interesting episode will unveil the limitations of AI in decision-making. But be ready for an unexpected …
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Here we are again with another episode of our first-ever AI audio conference. Last time, you learned about Momento FM and how it can automatically generate short video content. Now you will discover how you can use AI tools to edit videos in record time! Does the endless cycle of watching, editing, and rewatching your raw video footage sound all to…
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The next session from our AI audio conference is here! It’s all about Momento FM (now known as Momento FM) – a slick video content automation AI tool. And there’s no better person to tell us about it than Beate Chelette, the Growth Architect behind Chelette Enterprises and the wildly popular The Women’s Code. Overcoming a series of natural disaster…
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We’re back with another session from our AI audio conference. It features Esker, a French-based tech company that’s created a revolutionary AI solution that automates key back-office processes. One of those processes that Esker’s AI can automate is Order-to-Cash – the cycle from the moment a customer places an order to delivering the order and prov…
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We’re back with another episode of our first ever AI audio conference. In the last episode, you heard about using Perplexity AI as a research assistant. Now, you will discover another AI tool to take ideas to implementation through writing. You know the importance of promoting your business. In the age where content is king, consistently writing an…
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Welcome back to our special AI audio conference. In the last episode you heard our opening fireside chat. Hopefully you now know more about AI and the possibilities it offers to boost your productivity, efficiency, and capacity to achieve better results faster. Now it’s time to start exploring specific tools to help you do just that! That brings us…
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Artificial Intelligence (AI) seems to be all the rage now, so it’s easy to feel excited but also overwhelmed or even…scared. Have you been told that implementing AI in your business is the key to upgrading your operations and staying ahead of the competition? Or, are you interested in learning more about AI and how it can help increase your operati…
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We've come to the end of Season 21 which featured 11 remastered episodes that we pulled from our podcasting vault. In this monologue, host and producer Alicia Butler Pierre hints at what is sure to be an exciting future for all of us - us as the content producers and you as our loyal audience. Though our recent episode releases have been a bit spor…
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We’re finishing 2023 the same way we started it – with our most popular episode to date. It comes from our original business infrastructure masterclass season. In this remastered episode, you’ll hear the story of Emily Miller – a fictitious character from the book, Behind the Façade: How to Structure Company Operations for Sustainable Success. She …
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As we approach the end of 2023, we’re rounding out our season of remastered episodes. Our latest trip to our podcasting vault leads us to a guest on the other side of the world – India to be exact, with special guest Aman Agarwal. Aman is a former engineer and B2B salesman who built SANPRAM Transnational in response to a growing crisis he noticed w…
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We’re getting close to the end of our season of remastered episodes. These are previous episodes that were popular. We’ve taken them off the shelf of our podcasting vault and revived them with the quality you’re used to hearing now on our show! Up next from our vault is our episode with Lynn Bonner. She’s working double duty as the CEO of her firm,…
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We’ve selected our next episode to remaster and you’re in for a treat! Why? Because this episode is all about podcasting – that is, the actual business of podcasting. It features Doug Sandler, someone we refer to as a podcasting “O.G.” Not only is the co-host of the wildly successful Nice Guys on Business podcast, but he also is the co-founder of T…
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Our continued search through our podcasting vault has led us to the next episode to remaster. Who was selected? None other than Shellye Archambeau. As a master planner and strategist, Shellye knows how to create roadmaps to accomplish just about anything she sets her mind to. This is what led her to attend a top-ranked university, moving up the ran…
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We’re back inside our podcasting vault in search of the next episode to remaster. This time we’ve selected Jeff Wald, a serial entrepreneur, investor, and bestselling author. Jeff previously left our podcast listeners on the edge of their seats as he took us on his journey of starting, building, growing, scaling, and ultimately selling not just one…
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What’s next as we continue searching through our podcasting vault? None other than Jennifer Wang. Her original interview took place during the pandemic and resulted in an outpouring of love not only from our listeners but also from many of Jennifer’s clients who saw the episode promoted across different platforms. So, it’s no surprise that this is …
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Our next search through our podcasting vault leads us to this classic episode that generated quite the buzz when it originally aired. In fact, it stayed in our top ten most downloaded episodes for nearly two years! Who does it feature? None other than filmpreneur, Forrest Tuff. A former basketball athlete, he’s now an award-winning public speaker, …
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The search through our podcasting vault for “oldies but goodies” continues! Our next episode selected for remastering features future of work strategist, Diana Wu David. As a serial entrepreneur who’s also a former Financial Times executive with a background in economics, she’s well-versed in pricing. The price you charge for your product or servic…
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We’re continuing to search our vault for older episodes that previously went viral. We are putting them through the rigor of our new show’s format. On this remastered episode you get to meet Ron Carucci, serial bestselling author, managing partner at Navalent, and prolific contributor to the Harvard Business Review. He has a 30-year track record he…
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Welcome to Season 21 of the Business Infrastructure podcast! This season we’ve searched our vault for some “oldies but goodies” episodes that we think deserve to be put through the rigor of our new show format. That’s why we're referring to the theme as Remastered.” The first remastered episode features Liz Kislik – a Bloomberg contributor and seas…
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We’re celebrating the completion of another successful season of the Business Infrastructure podcast! Season 20 focused on Small Business Advisors and this guest lineup found us in four different countries and included three military veterans. What’s also interesting is that in nearly every episode we learned that a certain guest had a complete cha…
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Ed Moore has built an impressive career in telecommunications. He credits his discipline and drive to his military background. It serves him well in understanding how to pair technical expertise with communication, leadership, and teamwork. In this backstage version of our interview, Ed shares more about his remarkable career journey while opening …
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Are you feeling overwhelmed and frustrated trying to micromanage every aspect of your small business, constantly checking and double-checking your team's work? If so, then you are not alone! Instead of experiencing the business growth and scalability you desire, you may be stuck in a cycle of exhausting yourself and hindering your team's potential.…
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Artificial Intelligence (AI) is all the rage now and even small businesses need to embrace it to remain competitive and to grow in today's digital age. AI can help increase productivity, streamline processes, and facilitate more accurate data-based decisions. Welcome Jeremy Bormann - a young entrepreneur and founder of Legal Pythia who's passionate…
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Our next small business advisor this season is Byron Wolfe, the Founder of CFO-AF. He has a unique skill set that spans accounting, finance, and operations. He’s passionate about helping small businesses identify their financial goals and providing them with a roadmap for achieving them. As a CPA and Fractional CFO, Byron cleverly navigates the iro…
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In a world where fitting in is everything one woman is fighting to create safe spaces for everyone to just be themselves. But when tragic circumstances hit close to home, she realized that change is not just about being on the sidelines. We’re proud to welcome Gayatri Chadwa, the founder of Sva Eternal, an educator, and a lifelong diversity and inc…
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We’re on a roll here on Season 20 of the Business Infrastructure show! Our featured small business advisors have dropped gems..and mics (pun intended). And our guest on this episode is no exception. Meet Alex Sanfilippo, founder and lead educator at PodPros. PodPros is a multi-media parent company with a pure focus on all things podcasting. It’s ho…
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Are you tired of pouring time and money into marketing efforts that just don't connect with your audience? Have you been told to simply “tell a good story” but still aren't seeing the sales boost you were hoping for? It's time to discover the power of strategic storytelling. Our next featured small business advisor is Michael de Groot, the Chief St…
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Our next featured small business advisor this season is Dr. Shanta Harrison. She has over 25 years working for and with local, state, and federal government. Her career began as a high school student working as a Page in the Louisiana Senate and progressed into various leadership roles throughout American government. It was during a particular chan…
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Todd Anduze is a man of many talents. With an impressive professional background that includes military service, accounting, mining, and psychology, he’s seen the entire spectrum when it comes to teams – the good, the bad, and everything in between. It was while serving in the U.S. Navy that Todd first gained experience in team building and leaders…
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When Nicole McCullum promoted her real estate school using online ads, she quickly learned how difficult it was to fill her classroom. It was 2004 and the competition was stiff. Determined to crack the code of digital marketing, she began educating herself about Search Engine Optimization (SEO). She soon found herself immersed in the world of SEO. …
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Never judge a book by its cover – an analogy that definitely applies to Prosper Taruvinga. Considering his massive success as a preeminent digital marketer, you’d never guess his humble beginnings as a child growing up in a small village in Zimbabwe plagued with inflation. In this episode, we welcome Prosper as our next small business advisor. He’s…
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We’re kicking off Season 20 on the Business Infrastructure podcast! This season will feature 12 guests all of whom are small business advisors with specialized expertise they can’t wait to share with you. Expect to hear, learn, and discover specific strategies, tactics, and tips that you can begin applying right away to transform your back-office o…
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We’ve come to the final episode in our encore of the 13-part audio masterclass on business infrastructure! At this point, you’ve heard six stories of entrepreneurs and leaders in small businesses trying their best to keep their cool amid chaotic fast growth. If you’ve missed any of those episodes, be sure to go back and listen to them so that you c…
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In the last story of our Business Infrastructure audio masterclass, you met Clenard Smith. He’s determined to take his flourishing food distribution company public. But there’s one problem. He needs more physical space! Or at least that’s what he’s convinced himself. His consultant manages to convince him otherwise while also getting him to contend…
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Prior to the pandemic, people were already spending a lot of time in their offices likely sitting behind a computer. Now, that time has doubled if not tripled for many as companies begin to adopt work-from-home policies. In fact, there are scientific studies that show a direct correlation between the actual layout of a workspace and productivity, j…
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Vandana Thiagarajan was the subject of the last story you heard in our Business Infrastructure audio masterclass. She’s desperately trying to make sure she and her co-founders can once again fulfill their promises to their customers. Their consultant introduces them to the Service Delivery Blueprint as a solution for quickly pinpointing the source …
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As small businesses grow, so does the need for consistency. Your company’s ability to provide value and meet promised deadlines is only as good as the people, tools, and processes you have in place to deliver your goods and/or services. A Service Delivery Blueprint describes how you provide goods and services to your customers. Once defined, it ena…
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In the last episode of our Business Infrastructure audio masterclass, you heard the story of twin co-founders, Karen and Sharen Benoit. They’ve been given a second chance to pass an audit of their mental health clinic’s records. Their consultant friend comes to the rescue by teaching them how to design a compliant Paper Records Management system th…
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As appealing as paperless offices are, there are still some industries that require meticulous physical recordkeeping. These types of records must comply with regulatory guidelines to legally operate. This is where a Paper Records Management system can be useful. A Paper Records Management system links the processes, tools, and people needed to cre…
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We’re continuing our encore of the masterclass edition of the Business Infrastructure podcast. In the last episode, you heard the story of Sarah and Steve Reuben - siblings whose rivalry and siloed leadership enabled a virus attack on their family-owned business’s network. A consultant taught them how to design an Electronic Records Management syst…
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A paperless office comes with many perks. It frees up physical space, removes geographic work restrictions, and makes information accessible from anywhere. But there’s a catch. Without careful organization, adequate security, and an ironclad data backup and recovery plan, there’s always the risk of losing electronic records due to manmade or natura…
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Welcome back to this encore edition of our audio masterclass on business infrastructure! In the last episode, you heard the story of Albert Andoh, the optimistic child entrepreneur of an emerging tech startup. He met a consultant who introduced him to the Business Design Blueprint as a way of proving organizational capability, capacity, and scalabi…
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What comes to mind when you think of an organizational chart? Do you have one for your small business? After listening to this episode, you’ll understand just how powerful this tool is. An organizational chart visually communicates more than just your company’s chain of command, but also its maturity and growth opportunities. For these reasons, at …
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Welcome back to our Encore of the masterclass edition of the Business Infrastructure podcast! In the first episode of this series, you heard the story of Emily Miller. She’s the founder of a fast-growing non-profit. She met a consultant who introduced her to a Business Parts Analysis as a means of sustaining the growth. As Emily discovered, fast gr…
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Welcome to Season 19 featuring an encore of our business infrastructure audio masterclass. That's right. The original season was so well received by our listeners, that we are sharing it again in case you missed it the first time. Over the next 13 episodes, you’ll hear the fictional stories of entrepreneurs faced with the challenges of fast-growing…
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It’s the last Sunday of 2022! It also marks the end of our 12-country audio tour on this international business season of the Business Infrastructure podcast. That’s right – we visited 12 countries in 12 weeks with 14 special guests. In this final episode of Season 18, producer and host Alicia Butler Pierre summarizes key lessons learned as well as…
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