Best Hat Trick Productions Podcasts (2024)

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CBL Episode 72#: Who let the Dogs Out?? Ensuring Pet Safety for your Cleaning Techs! 25:01

3h ago25:01

25:01

Send us a Text Message. Ever wondered how to keep your furry friends safe while running a cleaning business? In this episode of Cleaning Business Life, I, Shannon Miller, and my co-host Kimberly Gonzalez share our stories and expert tips on managing pet safety during cleaning sessions. From my dog Max, when I used to carry him around inside my mail…

1
Kamala Harris and the Asparagus Oracle 32:36

5h ago32:36

32:36

Join some of the team behind Have I Got News For You as they take you through the serious (but more often not-so-serious) stories In The News This Week. This week, your hosts Jack Harris, Queenie Miller, Emerald Paston and Mike Rayment discuss Joe Biden removing his candidacy for the US Presidential election, his endorsement of Vice President Kamal…

1
CBL Episode #71-The Power of No: Establishing Boundaries and Prioritizing Self-Care in Your Cleaning Business 30:32

2h ago30:32

30:32

Send us a Text Message. Ever felt the overwhelming pressure to say yes to every request, only to find yourself on the brink of burnout? Shannon and I share our personal journeys of learning to say no, a skill that's especially challenging for women often expected to be caregivers and people-pleasers. We'll share strategies for setting boundaries in…

1
Trump, Vance and the National Trust Thought Police 27:55

37m ago27:55

27:55

Join some of the team behind Have I Got News For You as they take you through the serious (but more often not-so-serious) stories In The News This Week. This week, your hosts Jack Harris, Queenie Miller, Emerald Paston and Mike Rayment discuss the assassination attempt on Donald Trump, his new presidential running mate JD Vance and the National Tru…

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Next-Gen Personalization for Dogs: How Bark Treats Every Pup Uniquely 14:03

7d ago14:03

14:03

In episode 460, Editor-in-Chief Joe Keenan interviews Kristen Elmer, senior director of e-commerce and lifecycle marketing at Bark, the world’s most dog-centric company offering the best products, services and content for dogs and dog parents, including its BarkBox monthly subscription. Listen in as Elmer provides an overview of the Bark business (…

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CBL Episode #70 Are you wearing TOO Many Hats???? 35:18

11h ago35:18

35:18

Send us a Text Message. Running a cleaning business can feel like juggling flaming torches—overwhelming and precarious. Shannon Miller and Kimberly Gonzalez share how recognizing the signs of burnout saved their sanity and business. From grappling with finances to managing social media, they reveal the critical moments when they realized it was tim…

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Long Live Larry the Cat 27:06

11d ago27:06

27:06

Join some of the team behind Have I Got News For You as they take you through the serious (but more often not-so-serious) stories In The News This Week. This week, your hosts Jack Harris, Queenie Miller, Emerald Paston and Mike Rayment discuss Labour's first week in power, new tourism opportunities for fans of the royals and wheelie bins... Make su…

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CBL Episode # 69 In Person Marketing: Boosting Your Brand with Unforgettable Booth Strategies for your Cleaning Business 34:52

13d ago34:52

34:52

Send us a Text Message. Ever wondered how to make your booth the star attraction at any event? Join Shannon Miller and Kimberly Gonzalez on "Cleaning Business Life" as they share their foolproof strategies for planning an unforgettable booth setup. Discover how to set clear goals, from generating leads to boosting brand awareness, and why researchi…

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Zero-Party Data Makes The Vitamin Shoppe's Loyalty Program Healthier 21:37

21d ago21:37

21:37

In episode 459 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Brett Herskowitz, senior manager of loyalty at The Vitamin Shoppe, the global, omnichannel specialty retailer and wellness lifestyle company. Listen in as Herskowitz provides an overview of The Vitamin Shoppe's revamped loyalty program, Healthy Awards (1:20), the factors th…

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CBL Episode # 68 Effective Training Techniques 4 UR Cleaning Tech's 51:07

28d ago51:07

51:07

Send us a Text Message. Ever wondered if you’re misclassifying your employees and risking huge penalties? In this episode, let's pull back the curtain on hiring practices and all the intricacies that come with it. From weighing the benefits and drawbacks of W-2 employees versus 1099 contractors, to the essential steps for keeping accurate records a…

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How Lowe's is Delivering a Hat Trick for Soccer Fans With Lionel Messi 25:53

30d ago25:53

25:53

In episode 458 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Gerardo Soto, vice president of brand marketing and sports partnerships at Lowe's, a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. Listen in as Soto details the retailer's partnership with global soc…

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CBL EPISODE #67 Guest-Dan Young-AI Superstar 38:47

1M ago38:47

38:47

Send us a Text Message. Unlock the immense potential of artificial intelligence in your cleaning business with insights from AI entrepreneur Dan Young. Discover how AI can revolutionize your social media content creation, making it consistent, engaging, and cost-effective. Dan shares his personal journey and draws captivating parallels between AI's…

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Movado President Margot Grinberg on Balancing Innovation and Heritage 16:33

1M ago16:33

16:33

In episode 457 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Margot Grinberg, president of Movado, an iconic Swiss watch brand recognized for design innovation and excellence, and senior vice president of e-commerce for Movado Group, one of the world's premier watchmakers. Listen in as Grinberg provides an overview of the Movado bran…

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CBL Episode #66 Fear VS Growth for your Cleaning Business 41:51

1M ago41:51

41:51

Send us a Text Message. Ever wondered how to fearlessly grow your cleaning business while maintaining your sanity? Get ready for a deep dive into the world of business expansion with personal tales and actionable strategies. We start off by reminiscing about our favorite summer vacations, from roughing it in the wilderness to indulging in luxury ho…

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West Marine Exec on CRM Marketing ROI: 'Consider Both Quantity and Quality' 33:09

2M ago33:09

33:09

In episode 456 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Alok Jain, senior director of CRM, loyalty and marketing analytics at West Marine, the nation's leading omnichannel provider in the marine aftermarket. Listen in as Jain discusses his career background in the loyalty space (1:00), an underutilized aspect of CRM (customer re…

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CBL Episode #65 Cleaning Tech Training...Elevating Your Cleaning Team: Expert Training, SOPs, and Staff Recognition Strategies 48:56

2M ago48:56

48:56

Send us a Text Message. Ever wondered how to turn your cleaning staff into a highly effective team? Discover the secrets behind creating a powerhouse workforce with insights from the restaurant industry and the expertise of Kimberly Gonzalez. This episode of Cleaning Business Life promises to equip you with the tools needed to develop a consistent …

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Honda Loyalty Exec on Keeping Customers Engaged During the Car Buying Journey 23:37

2M ago23:37

23:37

In episode 454 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Allison Ferguson, head of customer loyalty at Honda, a manufacturer of automobiles, motorcycles, and battery-powered equipment. Listen in as Ferguson discusses her role at Honda (0:50), what she enjoys about working in loyalty at the company (1:35), how Honda is engaging wi…

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CBL Episode #64 Networking Mastery: Brewing Success in the Cleaning Business Networking 43:13

2M ago43:13

43:13

Send us a Text Message. Ever wondered how a firm handshake and a shared cup of coffee could revolutionize your cleaning business? Join Kimberly Gonzalez and me as we unravel the art of networking, a skill that can transform your professional landscape. We're not just talking about swapping business cards but forming in-person connections that forge…

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IPSY Drives Sales by Curating On-Trend Beauty Experiences 24:32

2M ago24:32

24:32

In episode 453 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kristy Westrup, chief merchandising officer of IPSY, the beauty industry's most powerful marketing platform and the world's largest beauty membership. Listen in as Westrup provides an overview of the company (0:55), discusses her role at IPSY and professional background (2:…

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CBL Episode #63-What are Production Rates for your Cleaning Business? 8:57

2M ago8:57

8:57

Send us a Text Message. Unlock the secrets of crafting the perfect pricing strategy for your cleaning business as we dive into the world of production rates. Ever wondered how to give your business that silent raise? You'll learn exactly that as we dissect the standard rates for maintenance and move-out cleanings and reveal how increased efficiency…

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How Walmart Business Makes it Simple for SMBs to Shop, Fundraise and Engage With Customers 22:39

2M ago22:39

22:39

In episode 452 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ashley Hubka, senior vice president and general manager of Walmart Business, the retailer's dedicated omnichannel experience for businesses and nonprofits. Listen in as Hubka provides an overview of the business unit (1:25), how Walmart identifies small business shoppers at…

1
CBL #Episode #62-Part 2 of Celebrating 1 Year Milestones: Strategies for Success and the Power of Reflection in Our First Year Anniversary 34:57

2M ago34:57

34:57

Send us a Text Message. Have you ever clinked a glass to your own success? We're toasting to our podcast's first anniversary, and what a journey it's been! From our debut episode on kickstarting a cleaning company to hitting monumental download milestones, we've weathered the storms and celebrated the sunny days of entrepreneurship. Join us for a t…

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Kopari Beauty's Growth Propelled by Influencer Marketing, Product Innovation 19:02

2M ago19:02

19:02

In episode 451 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Toral Patel, vice president of marketing and e-commerce at Kopari Beauty, a skin and body care brand focused on clean beauty products. Listen in as Patel provides an overview of the company and her role within the organization (1:00), the factors that have contributed……

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CBL Episode #61 Part 1-Celebrating Milestones and Mastering Goals: A Year of Growth in the Cleaning Business 35:22

3M ago35:22

35:22

Send us a Text Message. We're popping the champagne and slicing the cake for our podcast's one-year anniversary! Imagine transforming your whimsical dreams into solid goals – that's what we've done this past year, and we're here to guide you through doing the same. From reflecting on the humble beginnings of a cleaning company to the grandeur of ac…

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CBL Episode #60 Mastering Operational Efficiency: Unlocking the Secrets to a Well-Oiled Cleaning Business 30:19

3M ago30:19

30:19

Send us a Text Message. Join us on a riveting journey through the maze of business organization, where we reveal the secrets to running a seamless operation. Imagine a world where staff changes don't send your business into chaos, drawing inspiration from McDonald's legendary systems. We dive into the meat of the matter, discussing the art of inter…

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Why Tires Plus Embarked on its First Brand Refresh in Two Decades 20:05

3M ago20:05

20:05

In episode 451 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jon Arnold, executive director of marketing at Bridgestone Retail Operations, a tire and automotive family of brands including Tires Plus and Hibdon Tires Plus. Listen in as Arnold provides an overview of the company (1:00), discusses his career background and role at the o…

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CBL Episode # 59 Eco-Conscious Cleaning: Cultivating a Green Business & Embracing Natural Solutions 30:13

3M ago30:13

30:13

Send us a Text Message. Ever struggled with a sneeze attack after spritzing your kitchen cleaner? Or worried about the footprints your home maintenance leaves on the planet? Then this is the episode you've been waiting for. Join us as we recount our own skirmishes with chemical sensitivities and share the genesis behind our commitment to an eco-con…

1
How PatPat's Localized Marketing Strategy Serves its Diverse, Global Customer Base 20:33

3M ago20:33

20:33

In episode 450 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ranu Coleman, head of marketing at PatPat, a leading children's apparel e-commerce brand. Listen in as Coleman provides an overview of the company (0:55), discusses her professional background (2:10), PatPat's localized marketing strategy designed to serve its diverse, glob…

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Episode #58 - Transforming Passion into a Thriving Cleaning Biz: An Inside Look with Fresno's Natalie from Peak Cleaning 44:33

3M ago44:33

44:33

Send us a Text Message. When passion and purpose collide, extraordinary things can happen. Just ask Natalie from Peak Cleaning, who transformed her love for helping others into a thriving business right here in Fresno, California. Her journey isn't just about sparkling countertops and streak-free windows—it's about impacting lives, from her clients…

1
Love.com's CMO on Tapping Into the Conscious Shopping Trend 13:32

3M ago13:32

13:32

In episode 449 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews John Agnew, chief marketing officer at Love.com, an online marketplace focused on sustainable, healthy products and charitable giving. Listen in as Agnew provides an overview of the company (0:55), discusses the conscious shopping trend (1:40), the consumer behaviors Love.c…

1
Episode #57 - Safeguarding (Preventing) Your Cleaning Business from Client Poaching: Strategies and Communication Tips for Cleaning Entrepreneurs 26:26

3M ago26:26

26:26

Send us a Text Message. Have you ever felt the sting of your hard-earned clients being snatched away by the very staff you trained? This week on Cleaning Business Life, Kimberly Gonzalez and I tackle the all-too-common hazard of client poaching and arm you with strategies to fortify your operations. We discuss the importance of sturdy policies like…

1
How Free People Crafts Compelling Influencer Marketing Campaigns 16:38

3M ago16:38

16:38

In episode 448 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Libby Strachan, director of brand marketing at Free People, an Urban Outfitters, Inc. global lifestyle brand with offerings in unique apparel, intimate wear, shoes and accessories; and Kristen Dolan, senior vice president of growth at Influential, an AI social data and conv…

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Episode #56 - How to prevent Cleaning Tech's from purging your clients 24:06

3M ago24:06

24:06

Send us a Text Message. Pop the champagne and gather 'round as Cleaning Business Life hits a momentous milestone with our 56th episode—a celebration of one year sharing the nitty-gritty of running a cleaning business. Yet amidst the festivities, we take a hard look at the darker side of our industry: the betrayal of employees poaching clients. I'll…

1
Sam's Club Leans Into Digital to Optimize CX 13:30

4M ago13:30

13:30

In episode 447 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Sabrina Callahan, vice president, e-commerce at Sam's Club, a leading membership warehouse club offering superior products, savings and services, part of the Walmart portfolio. During the wide-ranging conversation, Callahan discusses her role at Sam's Club (1:15), collabora…

1
Episode #55 - Costly Slip-The Importance of Liability Insurance with your Cleaning Business 1:03:33

4M ago1:03:33

1:03:33

Send us a Text Message. Have you ever wondered what happens when a simple cleaning job goes disastrously wrong? Picture this: a beautiful chandelier crashing to the ground, leading to a staggering $45,000 claim. Join me, alongside the insightful Kimberly Gonzalez, as we unravel the world of liability insurance and the often overlooked, yet vital ro…

1
How Vince Camuto is Designing the Ideal Digital CX 16:01

4M ago16:01

16:01

In episode 446 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Stephanie Urban, vice president of marketing and e-commerce at Vince Camuto, the fashion footwear and accessories brand, part of Camuto Group. Listen in as Urban provides an overview of her role and professional background (0:50), the channels Vince Camuto is leveraging to …

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